Trusted Agent profile · Hyde Park

Benham and Reeves Hyde Park reviews

4.6

★★★★★ Excellent

471 reviews across 2 platforms

32A Sussex Place, Hyde Park, W2 2TH

Part of Benham and Reeves, see every office.

Benham and Reeves's office in Hyde Park, at 32A Sussex Place, is rated 4.6 out of 5 across 471 reviews on two platforms, including 92 Google reviews rated 4.8.

4.8 / 5

Reviews on Google

This office

379

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hyde Park office, from every platform, shown as written. First names only.

5/5

Google

I had the pleasure of working with Di for the first time today, and I must say, he is nothing short of exceptional! He exceeded all my expectations of an agent and demonstrated unparalleled professionalism. … More

Farah · 11 January 2024

Agent replied · 25 February 2024

Thank you very much Farah, we are thrilled to hear you've benefited from Di's exceptional London property expertise and knowledge. On behalf of all the Hyde Park lettings team, this is lovely feedback which has encouraged us all greatly. - Emily, B&R

5/5

Trustpilot

They are super helpful and cooperative

They are super helpful and cooperative, especially Kyle and Veronica.

Naif · 2 August 2024

5/5

Trustpilot

Very good experience

Very good experience, Rahim did great job and helped me renewing my tenancy. They use the help of a platform called Goodlord so everything can be electrically done.

Tian · 27 June 2024

Agent replied · 25 October 2024

Hi Mr Huang, we're glad our staff are helping you and meeting your service expectations and its good to know our digital system is also serving you well. Thank you for leaving a five star rating here, Rahim is pleased to see this and your kind comments. - Ruth, B&R

5/5

Google

Highly dedicated and very helpful staff of Benham and Reeves. Thank you much for all the services you provded for us for the last 10 years.

Nofal · 26 July 2024

Agent replied · 24 October 2024

Hi Nofal, thanks for sharing a five star rating for our Hyde Park estate agents. We are very pleased to hear you've had such an efficient and helpful service from us throughout the years. Thank you for your continued custom with us, we appreciate the team acknowledgement here. - Ruth, B&R

5/5

Trustpilot

Great help in negotiation

Lisa Jane was of great help in helping me negotiate with the landlords. Highly recommend!

Rony · 18 January 2021

Agent replied · 23 February 2024

Thank you Rony for rating our Knightsbridge lettings agency with five stars and the service you have received from Lisa-Jane who runs the branch. We're very pleased to hear this and wish you well with your tenancy. Kind regards, Emily, B&R

5/5

Google

We just rented a flat through this agency and so far they have been very fair, honest and efficient which is not something you usually find with estate agents.

Ash · 27 May 2024

Agent replied · 24 October 2024

Hi Ashy, it's great to hear you've had such a good service experience renting a property with Benham and Reeves. We're all very pleased to hear this and wish you a pleasant tenancy. - Emily, B&R

5/5

Google

Good agent, Wesley and Fiona are kind

Chuzheng · 13 April 2025

Agent replied · 10 January 2025

Hi Chuzheng, thanks for sharing feedback here which Wesley and Fiona are pleased to see. We're glad you found us helpful and appreciate your custom. - Ruth, B&R

5/5

Trustpilot

Great Service

I feel very happy with the service provided, personnel were very attentive to my needs and responded in a timely way. The apartment is as expected and everything flowed very well during my arrival.Thank you

Monica · 17 January 2024

Agent replied · 23 February 2024

Hi Monica, great to hear you've had such a great service experience renting a property with Benham and Reeves, we appreciate your five star rating.- Emily, B&R

5/5

Trustpilot

Thomas Grossi at Benham and Reeves…

Thomas Grossi at Benham and Reeves dealt with our flat sale and was excellent. He consistently worked hard from initial viewings to making sure the sale completed which was often a challenge. He was always contactable and we genuinely believe the service we received could not have been any better were we selling a much more expensive property. Thank you!

Loraine · 16 March 2021

Agent replied · 23 February 2024

Hi Lorraine, we are thrilled you had such a positive experience with our Sales team, thank you very much for taking the time to leave feedback and for rating us 5 stars.best regards, Emily, B&R

5/5

Trustpilot

Generally the company has been very…

Generally the company has been very good, but I would particularly like to mention Abbas Efir, who I have dealt with over many years. He has always been extremely helpful and courteous and very efficient at sorting out any queries I may have.

Ruth.cowanhotmail.co.uk · 4 May 2023

Agent replied · 23 February 2024

Hi Ruth, thank you for this wonderfully positive review. Abbas and the property management team are very pleased to see this. Courtesy is important to us as well as meeting service expectations, so thank you for mentioning here.- Emily, B&R

5/5

Trustpilot

The lettings agent I dealt with was…

The lettings agent I dealt with was very personable, listened to my requirements and never tried to ‘sell’ to me what I needed but instead allowed me to lead on what I was looking for. The process from start to end was very straightforward.

Damian · 29 March 2023

Agent replied · 23 February 2024

Hi Damian, thanks very much for this positive feedback and we're very glad to hear you got the service you expected from us which is great to hear.- Emily, B&R

5/5

Trustpilot

Wesley & Fiona are true professionals

Wesley & Fiona are true professionals. Great experience from start to finish. High quality property inventory and all admin smooth. Best Bill

Justin · 24 July 2024

Agent replied · 25 October 2024

Hi Bill, many thanks for your kind service feedback which Wesley and Fiona in our lettings team are very pleased to see here along with your five star rating. We're glad everything has worked out well for you and wish you a happy tenancy. - Ruth, B&R

5/5

Trustpilot

Great agents.

Used Dinesh at Benham & Reeves Woolwich branch on my sale, who I highly recommend. He was always on hand, professional and provided an exceptional service. Really impressed from start to finish!

Max · 9 January 2024

Agent replied · 23 February 2024

Hi Max, we're thrilled to hear you've had a great service experience start to finish. Dinesh is very pleased to see this and your five star rating, thank you.- Emily, B&R

5/5

Trustpilot

Benham and Reeves were extremely…

Benham and Reeves were extremely professional and helped me in finding the right home and in my swift shift .

Maria · 26 September 2025

4/5

Trustpilot

Abbas is always there to attend to…

Abbas is always there to attend to needs when they arise.

U · 23 October 2020

Agent replied · 23 February 2024

Thank you for your valued feedback telling us your property manager is reliable and responsive, we are pleased to hear this. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Quick and straightforward communication

Very smooth communication and quick proccess for our rental agreement managed by B&R. From the initial visit with Ivan to the final steps getting the keys, no issues whatsoever. Hope this relationship remains strong for our whole tenancy.

J.R · 27 July 2023

Agent replied · 23 February 2024

HI JR, thanks very much for your kind feedback here which Ivan is thrilled to see. We are glad the lettings service has met your expectations and we wish you well.- Emily, B&R

5/5

Trustpilot

Efficiency

My previous tenant has completed their contract in May and your staff were so good in finding a new tenant immediately so that there is no gap between two tenants. I highly appreciate their effort and efficiency on this issue.

Lung · 19 May 2023

Agent replied · 23 February 2024

Thank you David, we are glad to hear you've found our lettings service so efficient and we appreciate the five star rating.- Emily, B&R

5/5

Trustpilot

Thanks Kayleigh Weston (MARLA)

Dear Benham & Reeves Team specially Ms. Kayleigh Weston (MARLA) for your continuous & timely support. We always appreciate your efforts in maintaining our property.Best RegardsDr. Abdulmajeed Ali Ahmed Alawadhi

Dr · 21 January 2024

Agent replied · 23 February 2024

Thank you very much Dr Alawadhi, we appreciate you leaving your kind service feedback here for Kayleigh in our property management team. We appreciate your custom and are pleased to hear you are receiving a great service.- Emily, B&R

5/5

Trustpilot

B&R is a very professional agency that…

B&R is a very professional agency that help me lot.Especially for abroad guest,It is worthy to choose.

Vincent · 12 September 2024

Agent replied · 25 October 2024

Hi Vincent, thank you for sharing a five star rating here, we are thrilled to hear you have had such a great service experience with Benham and Reeves. We appreciate your custom.- Ruth, B&R

5/5

Google

Very happy with Benham & Reeves as our letting agent. Have been using them for many years and they never fail to deliver. Great service from Samon and Jade - very prompt and professional. thanks guys and keep up your good work.

Pun · 25 February 2023

Agent replied · 25 February 2024

Thanks very much for sharing your positive feedback and five star rating here. We're pleased to hear you've found us professional and efficient and appreciate your custom. - Emily, B&R

5/5

Trustpilot

Excellent agency from start to finish

Excellent agency from start to finish. Addressing issues with the property on time and efficiently! Especially, our property manager, Ms K. Weston, is on the ball with literally every maintenance concern, very approachable and lively! Highly recommending this agency!

Lila · 25 April 2023

Agent replied · 23 February 2024

Hi Lila, we really appreciate the lovey feedback about the property management service you've been receiving. Kayleigh is thrilled to see this and your five star rating. Thank you!- Emily, B&R

5/5

Trustpilot

Excellent

Yuan at the Hammersmith branch is exactly what anyone is looking for in a successful agent navigating a highly competitive property market - efficient, reliable, transparent. She is fantastic and a great reflection on Benham&Reeves as a company. Very impressed.

Sarah · 24 March 2023

Agent replied · 23 February 2024

Hi Sarah, great to hear you've had such great service from Yuan. All the Hammersmith team are very encouraged to see this and your five star rating, thank you!- David M, B&R

5/5

Trustpilot

Excellent Service

Very much happy with Benhams and Reeves, and Lisa Jane Strutton, on the letting side, and William Clark on the property management side. Always trying their best for their clients.

Mohd · 15 December 2023

Agent replied · 23 February 2024

Hi Mohd, thank you very much for leaving this very kind feedback here along with a five star rating. Lisa-Jane and William are very pleased to see this. Always trying our best for our clients is definitely our motto! - Emily, B&R

5/5

Trustpilot

Benham and Reeves are really great

Benham and Reeves are really great Agents. I used them as a tenant for 2 different apartments, and my experience has been amazing.

Prakshal · 21 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Benham and Reeves's Google reviews Leave Benham and Reeves a review

Questions about Benham and Reeves Hyde Park

How many reviews does Benham and Reeves Hyde Park have?

Benham and Reeves's Hyde Park office has 471 reviews across two platforms: 92 on Google, 379 on Trustpilot (across the whole business).

What is Benham and Reeves Hyde Park's rating?

Benham and Reeves Hyde Park is rated 4.6 out of 5 across all 471 reviews, and 4.8 out of 5 on Google from 92 reviews.

Where is Benham and Reeves's Hyde Park office?

Benham and Reeves Hyde Park, 32A Sussex Place, Hyde Park, W2 2TH.

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