Every review we hold for the Hucclecote office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe guys at CJ Hole were super helpful and helped me move out seamlessly. Even when I was unsuccessful with one property they kept me in the loop about other ones too! Especially Shelly as she was the one that was my main point of call! Super lovely and extremely helpful :)
Ted · 24 August 2024
★★★★★ 5/5
GoogleTim and his team worked so hard to sell my property and were very good about keeping me in the loop whenever there was a viewing. Mine was not an easy property to sell but CJ Hole managed to do this with minimum fuss and a professional but friendly manner throughout.
Rachel · 3 May 2022
Agent replied
Thank you for leaving a review for us Rachel, it means a lot. Wishing you all the best.
★★★★★ 1/5
GoogleWhat a woefully awful letting agents. To say they lack good customer service would imply that they have at least some amount of it- they don’t. They do not care about their tenants or their welfare and will try to penny-pinch wherever they can. Their staff are wholly unprofessional and will take days responding to claims, yet when they have something they need they expect it immediately.
I let from CJ Hole Hucclecote and was disgusted by moving in to a dirty flat with mould in. During the tenancy there were issues that took months to resolve and CJ Hole Hucclecote dragged their heels at every turn. After quite a significant incident, one might expect the basic human and decent thing to do would be to compensate for their failings and lack of care and professionalism. Unfortunately not, CJ Hole bury their heads in the sand and ignore the issues of their tenants. CJ Hole claim that their customers are important to them, I’m still waiting for evidence of this, after all of their wild unprofessionalism, I doubt it exists. I will never use CJ Hole again and I will recommend to any would-be home buyers or renters to stay well away unless you want horrendous customer service and a lack of care.
W · 14 December 2023
Agent replied · 9 February 2024
Thank you for leaving a review. We are disappointed to read your words, however the situation during your tenancy has been explained to you previously and I think there has been some misunderstanding. We are here should you wish to discuss matters further.
★★★★★ 5/5
GoogleTim and his team proved instrumental in achieving another good and speedy completion for us. We have instructed them twice now, and would have no hesitation in doing so again.
Alex · 11 January 2024
Agent replied · 9 February 2024
Thank you for leaving the Sales Team a review, we are so pleased to have been able to help.
★★★★★ 5/5
GoogleWe have been associated with the team of Tim, Claire, Danielle, Natasha and others for more than eleven years and have purchased/sold properties with them, including rental properties controlled by the team. We have always had excellent relations with the team in all aspects and would recommend them to any potential customers..PositiveResponsiveness, Quality, Professionalism, Value
Michael · 9 June 2021
Agent replied · 8 June 2024
Thank you for such positive feedback Mike. We'll continue to work hard and look forward to continuing our work with you.
★★★★★ 5/5
View Agents SellerA safe pair of hands.
Tim and the team at CJ Hole Hucclecote navigated us through the whole process of selling our home and sticking with us through a long drawn out purchase of our new home. We felt well advised and they found us a great buyer.
Clodagh · 15 January 2023
Agent replied · 23 January 2023
Thank you for your kind review Clodagh, we hope you are settling in well in your new home.
★★★★★ 1/5
TrustpilotThree years of stress and unacceptable conditions
I rented a property managed by CJ Hole Hucclecote for around three years and the experience caused me and my family constant stress.
Alina · 6 September 2026
★★★★★ 5/5
View Agents BuyerThank you
We viewed a few houses with Becky & she helped us to find the right home for us. Thank you Becky for all your help, even at times that proved more difficult. Nothing was too much bother. Friendly team at CJHole x
Kerry · 11 February 2023
Agent replied · 8 February 2024
Thank you for your review, it means a lot to the team. All the best, CJ Hole
★★★★★ 5/5
TrustpilotCharlotte/C J Hole
Charlotte has been fabulous helping my brother & myself sell my mums house. She has kept us informed through all of the sale and any questions we had she has answered or found the answer for us. Would highly recommend and would use Charlotte/C J Hole in the future.
Amanda · 31 March 2022
Agent replied
Thank you very much for leaving us a review, we'll ensure your comments are passed on. All the best, CJ Hole.
★★★★★ 5/5
GoogleI bought my very first home with CJ hole and I’m so glad that I did. The process of buying a house can be so stressful but they helped me every step of the way. Tim, Emma and Becky were all fantastic! Great experience.
Rochelle · 30 October 2022
Agent replied
Thank you for leaving us a review, your comments are appreciated and have been passed to the Sales Team.
★★★★★ 5/5
GoogleDefinitely AB’ FAB’!
I cannot recommend Claire, Charlotte and the team highly enough. As a first time buyer I would be in the absolutely clueless category! Therefore, having access to these extremely knowledgeable, dedicated, kind and considerate people was key. They went above and beyond and made what could have been a ‘Bay of Biscay’ choppy sea crossing experience seem like a rowing boat floating on a millpond on a clear summer’s day. Claire’s assistance and advice was invaluable and they are people that it is simply a joy to spend time with. Look no further.
Nicola · 7 May 2022
★★★★★ 5/5
TrustpilotClaire and Charlotte sold our property…
Claire and Charlotte sold our property for us and we purchased a property through them also.Extremely helpful and efficient service and kept us informed throughout the whole process making sure it all went very smoothly.I would highly recommend them to use for any house sale ,purchase and rental.
Steve · 31 March 2022
Agent replied
Thank you for leaving us a review Steve, it is appreciated.
★★★★★ 5/5
GoogleWow, fantastic service from day one! Thank you to Tim and the whole team for their commitment to selling our property. Their knowlege of the area, the market, and the property, resulting in a quick sale, is to be applauded. We are very impressed.
Julia · 31 August 2022
Agent replied
Thank you for such an amazing review, we are so glad we've been able to help and offer a great service to you.
★★★★★ 5/5
GoogleTim and the team did a thoroughly professional job when I asked them to help me sell my large Grade II listed house. From valuation to preparing the virtual tour for the website, to arranging viewings and presenting the offer and seeing me through to completion. Couldn't ask for better!
Mavis · 10 October 2021
Agent replied
We're so glad you have been happy with the service received, and wish you all the best in your new property. Thank you very much for the review.
★★★★★ 5/5
TrustpilotDefinitely AB’FAB’!
Definitely AB’FAB’!I cannot recommend Claire, Charlotte and the team highly enough. As a first time buyer I would be in the absolutely clueless category! Therefore, having access to these extremely knowledgeable, dedicated, kind and considerate people was key. They went above and beyond and made what could have been a ‘Bay of Biscay’ choppy sea crossing experience seem like a rowing boat floating on a millpond on a clear summer’s day. Claire’s assistance and advice was invaluable and they are people that it is simply a joy to spend time with. Look no further.
Miss · 29 January 2022
★★★★★ 4.6/5
View Agents SellerExcellent service
I have recently had my house on the market with CJ Hole. I have found Tim and the team to be very helpful. They kept me informed and gave me useful feedback after every viewing. I would definitely use them again
Sara · 20 November 2022
Agent replied · 22 November 2022
Thank you for your review, Sara. All the best, CJ Hole.
★★★★★ 5/5
GoogleWe recently moved home and throughout the letting process, our experience with CJ Hole has been nothing but incredible. All our enquiries were promptly attended. We are still in awe at the top-notch level of professionalism shown by Shelly and Danielle.
Peter · 10 November 2024
★★★★★ 5/5
GoogleWe had never moved before. Excellent service very supportive would recommend. Very approachable and helpful.
James · 13 February 2026
Agent replied · 13 April 2026
Thank you for your feedback and recommendation of the team. Wishing you all the best with your onward move.
★★★★★ 4.8/5
View Agents BuyerGood purchase through CJ Hole
Good purchase made through CJ Hole. There were a few details that we were misinformed about but these were corrected and CJ Hole helped facilitate a negotiation of property price following the survey report. Pleased with the outcome and service from CJ Hole
Daisy · 22 July 2022
Agent replied · 2 September 2022
Thank you for your review Daisy, all the best with your new property - The CJ Hole Team
★★★★★ 5/5
GoogleThe team at CJ Hole Hucclecote were great. Would defiantly use them again.
Tony · 2 October 2025
★★★★★ 5/5
GoogleI highly recommend, I had a fantastic experience working with Tim. He was very professional, responsive, and genuinely helpful.
Pandi · 25 July 2025
★★★★★ 5/5
GoogleDanielle is very friendly and helpfull. I would highly recomend C J hole Hucclecote for lettings. I had a really good experience with them. They were promt in solving any issues with landlord and replying to me very quickly.PositiveResponsiveness, Quality, Professionalism, Value
Rishika · 13 July 2022
Agent replied
Thank you for leaving us a review, we're glad the service in your property was positive during your tenancy and wish you all the best in your new home.
★★★★★ 5/5
GoogleVery professional at all times . Very good at keeping us in the loop of what was taking place with the sale. Very friendly and supportive at all times. Thank you to Tim and Becky for everything you did for us
Sue · 9 October 2024
★★★★★ 5/5
GoogleFinally completing today, thanks to Tim and there team for communicating well and helping out when removal companies left us in the leach. Charlotte was very helpful whenever I spoke to her.
Thanks CJ Hole - just need to get our new keys !PositiveResponsiveness, Quality, Professionalism, Value
Matt · 11 June 2021
Agent replied · 10 June 2024
Thank you for your feedback Matt, we are pleased to have helped.
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