CJ Hole Hucclecote reviews

★★★★★ 4.4/5

View Agents

Quick to get property on the market

We recently used CJ Hole to sell our property when we found our dream home and had to move quickly to get ours on the market to be able to proceed. Tim was really helpful and we managed to get our house on the market quickly and with minimal fuss. The sale process itself was relatively straightforward and the team at CJ Hole kept us informed throughout. We are not planning to move again but would not hesitate in recommending CJ Hole to anyone that is looking to sell.

Sorcha · 12 September 2022

★★★★★ 5/5

Google

I was very happy with the prompt and efficient service we had from Tim and the team at CJ Hole. The property brochure looked great with lots of photographs provided for potential purchasers. Communication was excellent and we were sent … More

Sue · 6 January 2025

★★★★★ 5/5

Google

Sold our house for us and we were very pleased with the service we received. Our buyer’s solicitors were a complete nightmare, totally incompetent. A big thank you to everyone, but especially Tim, Becky & Emma for pulling out all the stops and going the extra mile to get the sale completed. We would definitely recommend them.

Julie · 29 July 2025

★★★★★ 5/5

Google

We had a great experience working with the team when selling a house. They were friendly, super committed, and always just a call or message away whenever we needed anything. They kept everything running smoothly between everyone involved and made the whole process feel very smooth. Really appreciated all their help from start to finish. Thanks so much for everything!

S · 2 December 2025

★★★★★ 5/5

Google

An extremely professional Estate and Letting agents based in Hucclecote. Throughout my tenancy I found CJ Hole, Hucclecote to be very responsive. Even out of hours heating or hot water issues were dealt with the same day. They have built strong relationships with local tradesmen, which gives a far quicker resolution to housing maintenance problems. I always felt they cared, which in modern society can be quite rare. They are an excellent buffer between landlord and tenant. They handled the end of my tenancy so smoothly. At no time did I feel rushed or under pressure. My deposit return commenced within days of moving out. That is by far the quickest I have ever known. A huge thank you from me to Ami, Zoe and Danielle for being so professional, knowledgeable and pleasant to deal with. Warmest wishes for the future to all at CJ Hole Hucclecote. Nigel TuckerPositiveResponsiveness, Professionalism

Nigel · 11 June 2022

★★★★★ 5/5

Google

Tim O'Sullivan valued and marketed my mother's house for us and achieved a very quick sale near to the asking price. The sale became more complicated due to probate being required. Tim helped us through the process and kept the buyer onside. He was always available via email or 'phone and kept us informed at all times. He was a good source of advice and help, for example, recommending and arranging an excellent and cost effective house clearance company. I have no hesitation in recommending Tim personally and CJ Hole as agents.PositiveResponsiveness, Professionalism

Carole · 7 June 2022

★★★★★ 5/5

Google

I've been letting with CJ Hole Hucclecote for the past 2 years and it's the best experience I've had with a letting agent. The team, led by Shelly Lewis, are incredibly attentive, personable and always quick to communicate should I have any issues. Importantly, they create a trustworthy, fair and transparent setting for the tenant-landlord relationship to thrive which I've never had in past experiences. I’d happily recommend them to anyone looking for a reliable and professional letting agent.

Sean · 13 March 2026

★★★★★ 1/5

Google

I would never sell or purchase through this estate agents. I was supporting my elderly father who was a cash buyer to purchase a property through this agent. I telephoned them to ask to view the property the day that it came on the market. I was told by Charlotte that there was no one to view the property for over a week. I asked if we could view that evening as the property was exactly where my Dad wanted to live. She said no sorry we shut at 6pm! I asked her to call the vendor to explain and ask is he was willing to show around a cash buyer who was going to put an offer on a property the same day. She finally agreed. We viewed the property and put an offer in before we left. Charlotte answered the phone at 5:30pm. She said she would call the vendor but was unlikely to get a response the same evening as they shut at 6pm. The vendor confirmed to me afterwards, he was not contacted until the next day. When I was called by Charlotte to say the offer had been accepted, she failed to tell me that the vendor was purchasing a property that had only just gone into probate. If we had been given this information the offer would of been withdrawn due to the timescales as probate can take up to a year. Honesty is what you want from an estate agents during a very stressful time. People are human and make mistakes. I find if you make a mistake, hold your hands up and apologise and learn from your mistakes, is the best way forward. The vendor nearly lost a sale due to this and he agreed to break the chain for my father to go ahead with the purchase. Due to his age, waiting for probate was not an option. On a positive side, Charlotte was very polite and courteous. When the going got tough Claire took over. I finally was left with no option by to email the solicitors and estate agents to advise that I was withdrawing the offer the week of exchange due to the vendor stating that he wanted to wait for probate and he was not willing to break the chain. The result of this was that we exchanged contracts and agreed a completion date! The the day of completion we were waiting for the vendors solicitor to confirm they had received the funds, so the keys could be released. I had to go into CJ Hole to ask Charlotte to call them as my 87 year old father had been sat in my car for nearly 3 hours outside the estate agents. I feel as an estate agents, this should of been done without me having to ask them. My friend telephoned them to ask to view a property for her parents and they were also cash buyers. She was told the property was not available and offered to show her one in another area. When they were told that area was t suitable. They left it at that. She wasn’t asked her contact details, if she would like to go on the mailing list. I advised her to avoid this estate agents as there are more professional agents in the area. This estate agents has a lot to learn in terms of customer experience. Customers need honesty, transparency, later opening hours and flexibility. I know as both a seller and purchaser, you want and need your estate agents to be able to do all of these things and more. The majority of vendors will accommodate viewings if you as agents are willing to put yourself out. Chase the sale, right through to the end! Estate agency is no longer and has not been for years a 9am to 6pm job. Listen to what your customers needs are, act on them and learn from the feedback. Customer feedback is a golden opportunity for you to improve your business and if you want to continue to stay in business in a very competitive market, you will grab the opportunity with both hands.NegativeQuality, Professionalism

Cordell · 1 June 2022

★★★★★ 5/5

View Agents

First class estate agent

The wonderful team at CJHole sold my house for me , also the bungalow I was purchasing was with CJ Hole I had a few ups and downs but Tim and his team were very professional and immediately on board steering me through some anxious times .I want to say a big thank you to all the team. I will definitely be recommending them to friends.

Ruth · 23 August 2023

★★★★★ 5/5

Google

I recently had an issue with the mixer tap at my property, and I must say, Ellie was absolutely amazing in helping me get it resolved. She was prompt, professional, and kept me updated throughout the entire process. The issue was handled quickly, and the tap is now fully functional with no further concerns! Ellie made the whole experience stress-free and showed genuine care in making sure everything was sorted. I highly recommend CJ Hole Hucclecote for their excellent customer service. Thank you, Ellie, for your fantastic help.

Timileyin · 22 August 2024

★★★★★ 5/5

Google

Myself and my partner were first time buyers, the amazing team at CJ Hole, Hucclecote made the whole experience so easy! They kept us updated via email and calls, anytime we contacted them they replied promptly and always did their best to answer our queries. We also got a lovely welcome pack which was a special touch. Highly recommend, would definitely use CJ Hole, Hucclecote again! Thanks CJ Hole team for making our first house move a smooth one!

Harriette · 12 May 2022

★★★★★ 5/5

View Agents

Outstanding service

I would not hesitate in recommending CJHole estate agents Hucclecote. We were so supported every step of the way. Our buyers had a few problems selling their property but Tim understood ttd situation and reassured us. What could have been a stressful time wasn't as things were dealt with thoughfully and respectfully to everyone involved. We still see out buyers and they always comment how great Tim was. Thanks to all at CJ Hole 🙌

Angela · 20 October 2022

★★★★★ 5/5

Google

I have to say, I rent my property out with CJ Hole in Hucclecote and I have no worries at all. Everything has been done very professionally and within time scales keeping me at ease. Even when I've asked for advice on changes to the rental agreement, tenants etc all the staff have been wonderful & very helpful. Highly & fully recommend CJ Hole for rentals.

Dana · 1 August 2023

★★★★★ 5/5

Google

C J Hole had a difficult task in selling my brothers home as he is profoundly deaf and communication can sometimes be difficult. Tim O Sullivan took on the valuation and marketing and achieved a good figure and throughout the transaction kept me up to date with the chain. He and his team are very kind and have been very patient with my brother and I and have gone out of their way to assist us. An excellent agency and would thoroughly recommend them to anyone in the area with property to sell.

Kazie · 10 February 2022

★★★★★ 5/5

Google

We recently had a problem with a tree that had fallen into our garden. (Luckily no one was hurt barring a few bushes) Elle was extremely quick to get this sorted out for us and between the landlady and Elle, there was someone out to have a look at it and the next available date to get it all sorted out . I can not fault them at all. Especially considering it had just been a bank holiday too.

Emily · 25 July 2024

★★★★★ 5/5

Google

Tim and Becky were professional and friendly when helping us buy our house. They were easily contactable, answered all questions we raised and liaised well with all parties involved. We were very pleased to have worked so closely with them. Thank you for everything you did for us.

Catherine · 21 August 2025

★★★★★ 5/5

Google

We had very good service from Tim at the Hucclecote branch of CJ Hole. He found us a very good buyer and supported us through the sale effectively, contacting relevant parties and keeping in touch with us. Thank you!

M · 10 November 2025

★★★★★ 5/5

Google

We bought a house using CJ Hole Hucclecote and from the beginning of the whole process they were fantastic. I can't remember the name of the person who showed us round the house to start with but he said he was from the letting side of the company. He was professional, showed us around all the property and answered all questions with excellent knowledge. We immediately put an offer in on the house and the process was impeccably managed. We mainly spoke to Charlotte through the process who was responsive and really helpful with every enquiry. We can't thank her enough. CJ Hole were great throughout.PositiveResponsiveness, Professionalism

Ivor · 11 June 2021

★★★★★ 5/5

Google

I have recently had the pleasure of dealing with the wonderful team at CJ Hole Hucclecote for both a letting and sale. The experience has been a pleasure from start to finish, Claire was so friendly and professional at the market appraisal. Dani, Charlie & Ben couldn’t have been more helpful, they kept me informed throughout the whole process, nothing was too much trouble and they have found me some lovely tenants. I would not hesitate to use them again and cannot recommend them highly enough. Thanks to the whole team!PositiveResponsiveness, Quality, Professionalism, Value

Emma · 6 June 2021

★★★★★ 5/5

Google

Myself and my partner recently used CJ Hole to move into our new property. The entire experience from booking a viewing to getting the keys was extremely easy and well managed. Any small questions we had were answered quickly and efficiently. Our agent was Ami George and she did everything possible to make our experience easy. I really could not reccomend Ami and CJ Hole enough! Thank you!!!

Mark · 8 November 2022

★★★★★ 5/5

Google

Shelly and Ami are the two that I deal with the most! Both are excellent and very very professional!

Gamin · 9 April 2026

★★★★★ 5/5

Trustpilot

We recently sold our house in…

We recently sold our house in Hucclecote and Tim and his team were amazing. They kept us informed all the way through the process and they were helpful and cheerful. We would definitely use them again. Rob & Vicky West.

Robert · 3 October 2025

★★★★★ 5/5

Facebook

Claire & her team are amazing! They went above and beyond to help us through a very stressful house move. They are so friendly, professional and helpful. Claire did more than an estate agent should normally do to get our purchase through. She worked on her days off, from home, contacting people for us that she didn’t have to do, all to help us! I can’t recommend them enough. If we ever decide to move, we know who we will be calling. Thank you again!

Claire · 3 October 2020

★★★★★ 5/5

Facebook

Claire & her team are amazing! They went above and beyond to help us through a very stressful house move. They are so friendly, professional and helpful. Claire did more than an estate agent should normally do to get our purchase through. She worked on her days off, from home, contacting people for us that she didn’t have to do, all to help us! I can’t recommend them enough. If we ever decide to move, we know who we will be calling. Thank you again!

Claire · 3 October 2020