Urban Bubble Hove reviews

★★★★★ 5/5

Trustpilot

Wow!this agency is the best of all of…

Wow!this agency is the best of all of them! They will work hard so perfectly and fast moving process's. Specially Hannah you are the best!!!! Thank so much for everything!!

Jaypee · 27 March 2026

★★★★★ 4/5

Trustpilot

Thankful for John for providing a wonderful service

Thankful for John for providing an extraordinary service. He has helped with the helping to sort issues within the building as part of maintenance and ensuring that the property block is clean and healthy. He absolutely knows how to cope with different situations in a professional standard. He is super quick in his actions and respond to any communication in a timely standard. I enormously appreciate his honest and professional work. Thank you so much John for your amazing work!! Really appreciate all the help and effort in keeping the block clean.

HopeForEver · 15 November 2023

★★★★★ 5/5

Trustpilot

Thankful for Adeeb for providing an…

Thankful for Adeeb for providing an extraordinary service. It wouldn't be wrong if i say he is a one of the finest agents which i have experienced so far. He absolutely knows what he is doing and how to cope with different situations in a professional standard. He is super quick in his actions and respond to my communication in a timely standard. I enormously appreciate his honest and professional advice. Thank you so much Adeeb for your amazing hardwork. Keep up the brilliant work.

Chris · 12 November 2023

★★★★★ 5/5

Trustpilot

Adeeb is being an extraordinary for the

Extraordinary services have been recieved from Adeeb once again. Consecutively, he is on the top of things whilst dealing with my tenants who are so being difficult for past couple of months. Adeeb is proactive and once again his efforts and his help cleared all the arrears on my property and also i would to mention he has been amazing in communication whenever i send something, he responded me on a very first instance. So impressed and definitely recommend urbanbubble.

Fiona · 19 October 2023

★★★★★ 1/5

Trustpilot

Very poor company

Very poor company. Our building management was transferred from them to POD, following lousy management by them. Upon transferring my account they put “Professional Charges” of £288 on my account without providing an explanation for this charge. When I phone to clarify, message says no one available to take call. AVOID THIS COMPANY

Vivian · 18 August 2025

★★★★★ 1/5

Trustpilot

Don't use this rubbish company to manage your letting property!

Don't ever use this rubbish letting agent, I want to give negative starsssssssss!I purchased a buy-to-let flat located in Manchester which was completed in Oct 2022. The developer introduced Urbanbubble / LOCAL Manchester (they basically the same company) as the letting agent. At the beginning there was already a ridiculous story: Customer Service A ask me if I wanted to rent to an overseas student while Customer Service B asked if I wanted to purchase furniture for future tenant, while no one asked if that student wanted a furnished or unfurnished apartment! Finally anyway I paid £1500 for furniture. Then Customer Service C said that they will provide a snag report after the completion while Customer Service D asked me why I made the toilet dirty - it was because I visited the flat to take photos and installed the curtains myself. At that time I already found that the toilet was dirty with no flushing water. I didn’t care because they said that they will check and provide snag report before letting out. But then finally, they thought that I made the toilet dirty!!! What a mess and a lack of communications! And after 1 year I am still waiting that snag report!Okay, anyway 1 year passed. On 29-Sep Friday, I asked the existing Customer Service Adeeb about the contract end date and if the tenant wanted to renew / extend the contract. Then he introduced Raoisa to handle the renewal. She then replied that the tenant didn’t want to renew and will move out on 3-Oct the contract end date. Urbanbubble claimed as an award-winning letting agent and, it is their “professional” way to handle renewal. Why didn’t they ask the tenant 1 or 2 months ago about the renewal? If the tenant didn’t want to renew then they can start the new tenant search much more earlier! I have a serious doubt that if I didn’t initiate the email conversation, they even not alerted the contract end date is 3-Oct! You know if the flat is empty I still need to pay the council tax as the owner, but they never care!Okay, then I immediately asked about their closing procedure, like keys handling, checking of flat and furniture, but Adeeb was day-off until 4-Oct and no reply from Raosia. They kept having no reply until last Wed 11-Oct. Adeeb said that Raosia is no longer working there. So who is handling the new tenant search?! Who knows!! And Adeeb also said he didn’t know if the keys was returned by the tenant yet and also the status of my flat. See! It is their professional way to manage letting property!!! WTFFFFFFF!Actually on last Tue 11-Oct I sent another email to all their related email address I can find that I wanted to terminate the letting service contract with Urbanbubble. But until now still no reply to proceed my request. Yes they are good at NOT REPLYING ANYTHING THEY DON’T WANT TO REPLY. I was an oversea buyer when I purchased this property. But finally I moved to UK and live in Manchester as well. I can’t imagine if I am still an overseas owner how can I get thing solved by this amazing company. At this moment I basically don’t know and don’t have control on an apartment costed me nearly £200,000. I am still thinking what I can do next step to ask for their reply.So please never use them, never

Alvin · 15 October 2023

★★★★★ 5/5

Trustpilot

Great service from Carl

Great service from Carl. He quickly got me back into my bedroom when the door broke and fitted a new handle with no hassle. Friendly, reliable, and professional, highly recommend.

Joshua · 19 March 2026

★★★★★ 1/5

Trustpilot

The most stressful rental experience of my life, 5 months of delay, zero responsibility, and I am still forced to bear legal liability

I normally never write reviews, but what Urbanbubble has put me through over the last five months has caused me so much stress, anxiety, and financial uncertainty that I genuinely feel people deserve to know what is happening behind the scenes.

SJ · 3 December 2025

★★★★★ 5/5

Trustpilot

Exceptional Service from John at Campbell House

I want to express my sincere appreciation for the outstanding service I received from John at Campbell House. John went above and beyond to assist me with my recent stay, and I couldn't be more grateful.First and foremost, John's help with my bill was exemplary. He took the time to thoroughly review my charges and ensured that everything was accurate. His attention to detail and commitment to resolving any discrepancies promptly left me feeling confident that I was being well taken care of.Additionally, John's assistance with checking my electrical setup was invaluable. He not only assessed the situation but also provided clear explanations and solutions to address any concerns I had. His expertise and willingness to go the extra mile to ensure my comfort were truly commendable.What truly stood out about John's service was his responsiveness. He replied to my inquiries with lightning speed, demonstrating his dedication to providing exceptional customer service. It's evident that he takes great pride in his work and genuinely cares about the guests' experience.In summary, John at Campbell House is a true asset to your team. His professionalism, attention to detail, and quick response times made my stay at Campbell House memorable and stress-free. I wholeheartedly commend John for his outstanding service and look forward to returning to Campbell House in the future, knowing that I will be in capable hands.Thank you, John, for going above and beyond to ensure my stay was enjoyable and hassle-free. Your commitment to excellence has not gone unnoticed, and I am extremely grateful for your assistance.Warm regards,Tia

Tianjiao · 12 September 2023

★★★★★ 5/5

Trustpilot

Mohamed

Mohamed was great at providing quick and clear updates on my application and I appreciated the importance he placed on my urgency of getting a flat sorted. He was quick to organise a viewing and I appreciated his responsiveness which brought structure and calm to a process. He's very professional and a great asset to the team.

Ewan · 12 November 2024

★★★★★ 5/5

Trustpilot

Allesandra and Johanne have been very…

Allesandra and Johanne have been very helpful in showing me the apartment and helping with the application!

Brandon · 4 June 2026

★★★★★ 4/5

Trustpilot

Very efficient

Clear and quick correspondence about properties.

Carina · 14 August 2026

★★★★★ 1/5

Trustpilot

Completely negligent

I’ve had a terrible experience with UrbanBubble. They are completely negligent. Not a single maintenance issue I have reported has been addressed - or even responded to - in months, regardless of chasing up multiple times. The worst service I’ve experienced. Avoid at all costs.

BW · 26 June 2026

★★★★★ 5/5

Trustpilot

Alessandra at urbanbubble was brilliant

Alessandra at urbanbubble was brilliant to deal with. She was quick to reply, really helpful with all my questions, and made the whole process smooth and stress-free. Highly recommend asking for her!

FA · 16 September 2026

★★★★★ 5/5

Trustpilot

OMG!!

OMG!!! I must leave my words to Mohamed. As a relocation agent, I will leep sourcing more clients. He's very professional and l felt so comfortable every time talking with the nice person! No doubt, Urbanbubble is a great company! Thank you so much for helping my client find my sweet home xx

Mao · 13 November 2024

★★★★★ 5/5

Trustpilot

This is a specific review for Claire…

This is a specific review for Claire Jones who is the property manager of Advent 2/3 in Manchester. I just want to highlight how proactive and helpful she has always been when dealing with me as a leaseholder. I couldn’t recommend her highly enough.

Joey · 4 September 2025

★★★★★ 5/5

Trustpilot

Adeeb is a GEM in Urbanbubble

Despite the fact my tenants were quite unreasonable and not responsive for a past 2 months but adeeb was chasing them regularly and update me in a very quick way. However he managed to collect my 2 months missing rent from those difficult tenants in just a week.I utterly appreciate his tactics and firm approach whilst chasing them. I would definitely recommend. He is quite a Gem. Thanks Adeeb and keep up this brilliant work.

Jordan · 18 August 2023

★★★★★ 1/5

Trustpilot

Avoid at all cost

Avoid at all costs. They tell you they are getting quotes on jobs that need doing but they never get done, yet they still charge us for something. A couple of apartments have damp and they aren’t doing nothing about it even though it states it causing health problems. AVOID, AVOID, AVOID

Natalie · 31 March 2026

★★★★★ 4/5

Trustpilot

I’ve let my flat with Urban Bubble for…

I’ve let my flat with Urban Bubble for 2 years Working directly with Adeeb has been fantastic! He consistently replies on time with clear/factual responses and is always able to give the correct information required whether that be necessary payments/repairs/correspondence with tenants or invoices I cannot recommended him highly enough. Brett

Brett · 12 November 2024

★★★★★ 3/5

Trustpilot

Adeeb Ahmed was extremely helpful

We have had a few large maintenance issues since moving into the building, which seem to be down to the installations when the properties were being built.However, the recent service from Adeeb Ahmed at Urbanbubble has been extremely helpful. My partner and I were frustrated with some of the issues we had faced recently but since speaking with Adeeb, they have been resolved swiftly and made us feel better about living here at Local Crescent.

Josh · 18 July 2023

★★★★★ 1/5

Trustpilot

Substandard property management…

Substandard property management services.

Natalija · 24 July 2026

★★★★★ 1/5

Trustpilot

Still waiting for a response..

This by far is the worst company to deal with any managing property issues .Same water leak since 2021 and they keep on sending contractors to repair. Someone is being scammed here. Especially the lease holders... The customer service is like a school playground, everyone running around each other and no one knows what to do !Amazes me , how they win such awards !!!LikeShareResponse from the owner 6 days agoHi Kalpesh. Thank you for leaving a review. I am sorry to hear you are unhappy with our service, and I was concerned to read about an ongoing leak. Please could you email info@urbanbubble with details so I can look into this. Thank you

Kay · 17 January 2023

★★★★★ 5/5

Trustpilot

Thank you Adeeb for your dedication and hard work.

My tenants failed to settle rental payments on time for a few occasion. Adeeb had been keeping me informed for the whole situation and collection process. Adeeb worked diligently and were able to recover rental arrears from the tenants at the end.

C · 3 September 2025

★★★★★ 5/5

Trustpilot

It has been awesome, Johanne!

Johanne Evans is awesome. She understands customer's needs, communicates well and timely in making sure securing the best interest for client. She has been a tremendous helps for me since I relocated from Japan last year right from the first time I scheduled viewing with her when I visited Manchester prior to my relocation. Thank you, Johanne. It has been fantastic! Cheers.

Edy · 20 April 2024