Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been with leaders for 2 years now, I am renting with them, and what I appreciate the most is their transparency, responsiveness and very efficient.
They always explained everything to me and put effort to solve any issues or potential problems I could have, especially Eleanor Infield, so far the best agent I ever encountered since I started renting my own place !! Highly recommend.PositiveResponsiveness, Quality, Professionalism
Chanez · 21 June 2021
Agent replied · 20 June 2024
Hi Zen Cha,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Hove branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Hove
★★★★★ 5/5
GoogleNick was really helpful. I’d seen some terrible flats the last two months, and he showed me four in one afternoon, one of which I took. The lettings process was quick and simple. Upon leaving my flat, Jessica was kind enough to put me in touch with the new tenants so I could sell my washing machine, which was very good of her. Lovely staff at the Hove branch.
Warren · 21 June 2021
Agent replied · 20 June 2024
Hi Warren C,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Hove. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleLara Giustiniani was dealing with me the time i was looking for the rental place and she was absulately so professional,hard working as well as friendly . She deals every step of process and you dont even worry about it . She was the star of one of my difficult time ..
Melike · 21 June 2023
Agent replied · 20 June 2024
Dear Melike
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had the pleasure of meeting Lara, a Lettings Consultant at Leaders whilst searching for a new home. Lara was extremely conscientious, knowledgeable about the area and was able to show me several great properties. If you wish to rent a property in Brighton or Hove I would definitely recommend contacting Lara
Arabelle · 21 June 2023
Agent replied · 20 June 2024
Dear Arabelle Towndrow
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been very happy with the service provided by hoves . Joanne Stakim is a very helpful manager and fulfils her job to an excellent standard. She makes the landlord feel that the property is in safe hands and is an absolute pleasure to work with.
Reem · 18 April 2025
★★★★★ 5/5
GoogleThomas has been incredibly responsive and helpful to us as we secure a tenancy through Leaders - the whole process was made much less stressful by his effective communication and support. Thank you!
Tor · 27 July 2024
Agent replied · 25 October 2024
Dear Tor Holmes
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleTom has been amazing throughout the letting process. I’ve had really communication with him. Any queries I’ve had he’s been able to answer and help out with. He’s made the whole process of moving into my first home really smooth and easy so I would like to thank him for that
Dom · 21 June 2023
Agent replied · 20 June 2024
Dear Dom Glinski (dom)
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleTom has been very communicative and friendly throughout our moving process and would highly recommend him to anyone looking to move.
Ollie · 15 January 2025
Agent replied · 22 January 2025
Dear Ollie Blanchard
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLara has been helping me and my partner in the process of moving into a new flat. She has been a massive help in making sure everything has gone smoothly and been very informative throughout the process so far.
CrazyLeprechaunGuy · 22 March 2024
Agent replied · 20 June 2024
Dear Crazyleprechaunguy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe Leaders Hove Team give excellent service and nothing seems to be too much trouble. Joanne and her team are very thorough and keep me posted every step of the way whether it's good or not so good news.
Stephen · 22 March 2024
Agent replied · 20 June 2024
Dear Stephen Ward
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCharlotte Falk has been our letting and management agent for a few years now. We live overseas so we need someone reliable for our 4 bedroom house. Charlotte has been great; reliable and consistent with issues being managed swiftly meaning we can confidently trust our property is in safe hands.
Emma · 21 June 2023
Agent replied · 20 June 2024
Dear Emma,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLara was amazing and very accommodating for us when we were looking to rent in Hove. She was super friendly and flexible with viewings and gave us all the info we needed promptly and professionally. Very supportive and has helped us secure our new rental in Hove! Would recommend :)
Charlotte · 21 June 2023
Agent replied · 20 June 2024
Dear Charlotte Hickmott
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJo Stakim manages our property in Sussex and my wife & I have always been very pleased with her given the quality of service we receive.
Jide · 26 March 2026
Agent replied · 16 April 2026
Dear Jide Awe
We greatly appreciate your 5-star review and the time you took to share your experience with Jo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent service for the rental. The problems with the tenancy and subsequently, which were not the fault of Leaders, were dealt with quickly and efficiently.
Alex · 2 April 2026
Agent replied · 20 June 2024
Dear, Alex Knutsen, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleMyself and my partner dealt with Lara at leaders who was fantastic. No issue was too big for her and everything was dealt with finesse. Lara, thanks again for helping us with our new home.
Frank · 21 May 2024
Agent replied · 20 June 2024
Dear Frank Pearson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLara was super proactive with getting me onboarded and expediated. Made extra time to do a last minute viewing with me and also stayed after hours on the weekend to follow through with an offer. Amazing service at what can be quite a stressful time. Thanks Lara.
Harry · 25 August 2023
Agent replied · 20 June 2024
Dear Harry Dyer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHave just received the keys to our new place in Hove and we couldn't be more excited to move in. Lara was our agent and walked us through the whole process with great care and attention. She was quick to respond to queries and made the process smooth throughout.
Luke · 21 June 2023
Agent replied · 20 June 2024
Dear Luke Evans
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThanks to Steve and the Hove branch team for assisting us as first time landlords and finding us tenants quickly and efficiently. Would recommend!
Connie · 8 November 2024
Agent replied · 8 December 2024
Dear Connie Ireland
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI am recent tennant from Leaders and it was amazing experience with leader specially from Lois Bevan. She is amazing person and always very helpful. She made this process so smooth for me it was very appreciative. Very nice staff group always ready to help and always available to solve your query or questions. Thank you Leaders :) and thank you Lois :)PositiveResponsiveness, Professionalism, Value
Vishnu · 21 June 2021
Agent replied · 20 June 2024
Dear Vishnu Gupta!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Hove branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleThe team at Leaders Hove have been amazing through the process of renting my first flat. A special thanks to Lara who was always so helpful in the process and was there if we had any questions. The process was so easy and seamless, very well thought out.
Emily · 21 June 2023
Agent replied · 20 June 2024
Dear Emily
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAs a tenant it makes such a difference when your estate agents treat you like a fellow human being. Especially during stressful times. I have had a great experience with the team members at Leaders in Hove and Lara has been an absolute star: empathetic, positive and smart.
Laine · 21 June 2023
Agent replied · 20 June 2024
Dear Laine Redpath
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI’ve only recently moved into the property, but the property manager (Jo Stakim) has already been incredibly helpful. She’s responsive, efficient, and always quick to reply to any questions or concerns. It’s made settling in so much easier, and I really appreciate how approachable and supportive she’s been from the start.
Michelle · 16 July 2025
Agent replied · 16 April 2026
Dear Michelle Murphy, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you … More
★★★★★ 5/5
GoogleSteve was extremely helpful and very kind to us, would recommend anyone to come as it was such a positive experience. Thanks again Steve for the help today ;)
Munure · 27 July 2024
Agent replied · 25 October 2024
Dear Munure I
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you Lara Giustiniani for being giving us a great viewing (very knowledgeable and straight forward) and for being so attentive and thorough throughout our letting process so far! Feel so reassured and looked after, we can't wait to move in.
Bertie · 23 November 2023
Agent replied · 20 June 2024
Dear Bertie Steele
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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