Leaders Lettings Hove reviews

★★★★★ 5/5

Google

had a really positive experience with Thomas Ebsworth. as my property manager. He was always quick to respond, organised and genuinely helpful from start to finish. His professionalism made the entire process straightforward and reassuring.

Zayn · 26 March 2026

★★★★★ 5/5

Google

Thomas was brilliant! Can’t believe how responsive the team were - we were at a viewing of the property within 2 hours of our first phone call and were accepted the next working day :)

Ruth · 22 October 2024

★★★★★ 1/5

Google

Will never try and find a property with Leaders ever again. In fact 5 people told me to stay away. I tried to rent a property through Leaders and I had a guarantor, they insisted I had to pay a ridiculous amount even though I told them I was on universal credit they were not interested in the fact I had a guarantor. I viewed a property and the property wasn’t as it was advertised. I sent my accounts over 2 days before I went to view the flat they didn’t bother ti look at my accounts and completely wasted my time. I spoke to shelter and was told what they did was illegal. They discriminate against people on universal credit, even though I do work. Disgusting

Jo · 2 December 2024

★★★★★ 5/5

Google

Had a lovely experience with Lara today, super informative and welcoming showing us around the desired property and even helped us land the agreement!! Super thankful and can’t wait to move into our new place, thank you Lara and the team at Leaders!

Garthazar · 21 May 2024

★★★★★ 5/5

Google

Harry was great for us renting and helped us have a super smooth process of moving house, thanks mate!

Tom · 16 March 2026

★★★★★ 5/5

Google

I want to say a huge thank you for Luca, who helped me a lot this morning! He is professional. Responded to my emails in a very short period of time which helped to solve my problem quickly.Highly recommend him to anyone!

Marta · 16 January 2026

★★★★★ 5/5

Google

Leaders managed the property I lived at as a tenant for the last couple of years and provided excellent service throughout! In particular our property manager Francesca was very helpful with the checkout process and answered any questions promptly and in detail and all went smoothly. Thank you for all your help over the last 2 years!

James · 21 June 2023

★★★★★ 5/5

Google

Thank you Rebecca Jonnes , Lazaros’s Tome

Lazaros · 9 September 2025

★★★★★ 5/5

Google

Lara was great at showing me round a property yesterday. She answered all of my questions and made me feel happy about my decision! She has also been very quick to respond via email and phone 😊 …

Ellie · 27 July 2024

★★★★★ 5/5

Google

The viewing we had with Lara today was completely professional. The fine details she gave about the property and her sincere and honest approach were very helpful in making an offer. Thank you Lara

Murat · 25 September 2024

★★★★★ 5/5

Google

I met Lara to view a flat for my son. She was professional, efficient and friendly on the day and also in these past days on the phone and in emails. Phoning the office has been a pleasure since all the staff know the details if Lara is not there and are equally friendly and professional

Paula · 21 June 2023

★★★★★ 5/5

Google

Although we haven't known Scarlett as our property manager for so long having taken over the mantle from Namphet, I can say that she has thus far dealt with any problems & updates in an efficient & capable manner to aid smooth the running of things.

EGNS · 25 November 2025

★★★★★ 5/5

Google

I have worked with Steve and Francesca for many years and are both outstanding. I have continued to receive excellent service and hope to work with them for many years to come.

Claire · 21 October 2024

★★★★★ 5/5

Google

Really positive experience with Thomas Ebsworth from Leaders, Hove. From start to finish he was approachable, professional, and genuinely helpful. Securing a tenancy can be stressful, but he made the whole process so simple and straightforward. He was quick to respond to any questions and kept me updated every step of the way. Thank you

Pritam · 22 August 2025

★★★★★ 5/5

Google

Leaders were super quick off the mark when we found ourselves in a pickle yesterday, locked out the kitchen! It was resolved swiftly and we were so appreciative of Joanne Stakim and the team at Hove. Thanks so much!

Chantal · 14 June 2024

★★★★★ 5/5

Google

I am based overseas & Leaders have managed my property for 2 years. The service I have received from Charlotte Falk has been 1st class. Charlotte is professional, extremely efficient with excellent communication skills. During the Covid lockdown she found solutions to some difficult situations and I really can not thank her enough. Highly recommended

Isobel · 21 June 2023

★★★★★ 5/5

Google

Francesca Cranford is absolutely brilliant. She is super professional, friendly, efficient, and always on task. Since she took over our property account, we have had no pending issues, everything is promptly and positively resolved.

Rita · 26 August 2024

★★★★★ 1/5

Google

Genuinely the worst agency in the whole of Brighton and Hove. The poorest service, the agents lie about anything and everything to get you to sign the contract. The flat is barely taken care of. Communication is beyond awful and just to make it clear, these people are fine with you living in a place they would not live in themselves. I've had periods of no hot water, I've had electric shocks and fuses blowing. I've not had windows that open for 7 months and now they've come to replace them and my work life has been disturbed for 2 days (with no warning) and there is dust everywhere. I am highly asthmatic, the contractors have not put sheets on my belongings and I have had to clean EVERYTHING alone. None of them seem to have any comprehension of health and safety. Genuinely inconsiderate, wouldn't recommend to my worst enemy. Save your money and go elsewhere.

Huda · 25 September 2024

★★★★★ 5/5

Google

Everyone in this Letting agency has been very helpful and knowledgeable, especially Lara, which has always explained every procedure step by step, took the time to review my application and even called me to make sure I was aware of the process. I cannot recommend Leaders well enough.

Fran · 23 November 2023

★★★★★ 5/5

Google

My wife and I are so happy in our new flat ! Thank you so much to Thomas Ebsworth . He was brilliant from start to finish . A Big thank you to Joanna and the staff at Leaders 98 Church Road Hove Sincerely , Cary’s and Edward

Edward · 23 November 2023

★★★★★ 5/5

Google

Outstanding agency to work with. The staff are so helpful, professional and polite. It is so easy to communicate with Leaders, responses are fast and any problems/queries we have are dealt with right away. A special thanks to Steve and anyone else involved in helping us to quickly find the perfect house on more than one occasion. Steve is dedicated to finding you a house which looks after your wants and needs. Their online system to assist with documentation signing etc is very quick, simple and efficient. Highly recommended.

Patricia · 22 June 2017

★★★★★ 5/5

Google

We’ve had a great experience with Jo Stakim as our property manager. She has always been professional, friendly, and helpful whenever we’ve needed anything. Communication has been clear and prompt!

Jamie · 26 March 2026

★★★★★ 1/5

Google

I wanted to rent a flat with them, made an offer, for the flat they have on Clarence Square, for £875 a month, 1 bedroom. So i made an offer, but kate in the office said the landlord wants to see me first, no need to worry. I agreed to meet her at the property. When she finally arrived, we went to sit in the small park in front of the flat. She started off asking me how did i get the passport, as i am moldovian and am not part of the EU. That is when she started talking about how eastern europeans are spreading through Brighton and that she, an english, has to pay taxes we benefit from and live here. She talked about how she hates us and that we should all get back to our country, that she wants to rent to a nice english girl, but all she gets is us. By the way she is indian, called Nina, who moved to Brighton apparently when she was young. After that i called the agency, told them about the situation, they said they were sorry, that they will look into it, however they did not seem to care at all because 5 minutes later when i rang them again they forgot about the whole thing. I had to remind them. They asked me if i'm interested in another property as if nothing happened.

Victoria · 22 June 2016

★★★★★ 5/5

Google

A huge thank you to Steve and the lovely team at Leaders Hove for all of their help. 10/10 for service, made the whole process really easy and enjoyable! Thanks again and what a lovely surprise with the Welcome Box. Charlotte too has been a huge help with property management, replying to issues and resolving them promptly with a kind and friendly manner.

Nicola · 21 June 2022