Every review we hold for the Hounslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookFrost sold my mums home so quickly and achieved a very good price, they were all so professional, friendly and approachable about all our questions especially Gemma the manager, highly recommended
Sara · 16 November 2021
Agent replied · 22 April 2026
Hi Sara,
Many thanks for taking the time to write this super recommendation for Gemma and the team. We are delighted to read that they worked hard to sell your mum's home and that they provided you with a professional and effective property service.
We will pass your comments on.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleVery professional service
T.J · 16 December 2025
Agent replied · 16 April 2026
Many thanks for leaving this 5* Google review for our Feltham team, it is very much appreciated.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe have just let our property out through The Frost Partnership, Sebastian and his lettings team are amazing very proactive and professional I recommend Sebastian and The Frost Partnership to anyone looking to rent there property out.
Julia · 25 October 2019
Agent replied · 23 October 2024
Many thanks for the 5* review Julia.
Kind regards
★★★★★ 5/5
GoogleI have been renting my property out through The Frost Partnership for the last 8 years, the service has been outstanding. I would recommend Sebastian Rodriguez and his team to any landlords looking to rent their properties
Gabriel · 25 October 2019
Agent replied · 23 October 2024
Hi Gabriel,
Thank you for taking the time to write this 5* review for Sebastian and his team. We're delighted to hear that you have received outstanding service over the past 8 years, and are happy to recommend the lettings team to others. Best wishes to you from all at The Frost Partnership
★★★★★ 5/5
TrustpilotWonderful service from Danielle…
Wonderful service from Danielle Sprenger
We have been receiving service from Frost partnership for the last 7 years. However since Danielle joined the company our view has completely changed positively, we received very nice & friendly service from Danielle Sprenger She is always hard working, helpful, professional and practical . Before she joined the company, we were mislead by the property management team, who were slow and never taken care of the issues ( even Black mailing that could use anytime the management keys when trying the book time for repair visits etc) but since Danielle has joined the company she has always approved the issues with care and respect the family. We are really grateful for her efforts and positivity throughout what has been a stressful time for us particularly when we decided to vacate the property. I'm also very pleased with the fast and polite communication with Danielle. The Frost partnership should keep her and needs to recognise for her for the hard work who made such a positive impact for the customers. Wonderful service all round from Danielle.
Mumtaz · 16 May 2024
★★★★★ 5/5
GoogleWe started our journey with one of the best agents ever with Frost Partnership. Paige supported us through all the stages and kept the professional communication with us and our solicitors to make the journey smooth and as fast as possible for both sides.
Thanks for all your help and support. You are a star, Paige!
Shadi · 28 November 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to write this fabulous 5 star review for our Feltham Sales team, especially Paige. We are so pleased to hear that professional communication made the journey smooth and as fast as possible for both sides. We will pass your comments on to Paige and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleThe Frost partnership helped us buy a flat. In particular Jamie and Chloe who have always been present, punctual and available for any request. Always professional. Thank youPositiveResponsiveness, Professionalism
Giovanni · 24 October 2021
Agent replied · 23 October 2024
Hi Giovanni,
That's great to read; we're so pleased the Feltham team helped you buy a fat and were always professional. Thank you for your 5* review.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookGreat experience finding my new flat. Thanks to Sophie for being so efficient and emailing me with details about the flat that matched what I was looking for. Would highly recommend.
Gill · 28 May 2021
Agent replied · 22 April 2026
Thank you for taking the time to write this recommendation Gill. We are delighted that you received a professional property service from Sophie, and will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
FacebookHelpful and professional helping us patiently every step of the way. Jacqui Cuthbert was so empathetic and understanding of the emotions involved in selling a house. I would highly recommend the service they gave.
Sue · 7 August 2020
Agent replied · 22 April 2026
Hi Sue,
Many apologies for the delay in responding to your recommendation, but we have only just seen this.
Many thanks for taking the time to write this super review for Jacqui. We are delighted that you received an empathetic and professional property service during the sale of your property.
We will pass your comments on to Jacqui and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 1/5
GoogleThe Rentals team are thieves! Avoid the agency, especially the Rentals department. The staff there lacks courtesy; you're received in the office as if they're doing you a favor, not as clients or, better said, potential collaborators. Yet, you go there to pay for a service, but the treatment we received leaves much to be desired!
Alexander · 24 October 2023
Agent replied · 23 October 2024
We have no record of any contact from you with our Feltham office.We take all feedback seriously and we would like to look into this further. We would be grateful if you could email your contact information to marketing@frostweb.co.uk and a manager will contact you to discuss.
Kind regards
★★★★★ 5/5
GoogleI'd been trying to sell my flat for 2 years. Once I got Andy involved I have an offer within weeks. He was very helpful through the whole process and able to answer all my questions. When I'm ready to buy again this is going to be my first stop. I would recommend Frost most highly.
Eric · 24 October 2023
Agent replied · 23 October 2024
Hi Eric. Thank you so much for leaving this great 5* review for our Feltham team and especially Andy. We are delighted to read that you would highly recommend The Frost Partnership 😊 We will pass your comments on to Andy and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFrost Partnership Estate Agents in Feltham was really helpful and easy to work with to let my property out especially Sebastian who was always available if you needed advice. 5 Star service.
Mehul · 24 October 2020
Agent replied · 23 October 2024
Hi Mehul,
Many thanks for taking the time to write this great review for Sebastian and our Feltham lettings team.
We will pass your comments on to all involved and to our senior management team.
Best wishes to you from all at The Frost Partnership
★★★★★ 1/5
GoogleI found them very patronising and rude I was told I was not a normal landlord even though I rent many properties all over London. I’m not sure how they are still in business the way they conduct themselves without professionalism. I would not accept there terms and conditions in there present state, this is my right. I feel I was being pressurised to do sign which I was not comfortable to do so. I urge everyone to read them carefully and do not accept what is given to you it benefits the agent and not the landlord. Protecting all sides is important. I will not recommend them to anyone I rate them as one of the worst agents I’ve ever dealt with sadly
Harinaam · 24 October 2020
Agent replied · 23 October 2024
Dear Omar,
We take all feedback seriously and would be grateful if you could forward details of your review and your full contact details to marketing@frostweb.co.uk so that this matter can be looked into further.
★★★★★ 5/5
GoogleI am happy we have decided to use Frost Partnership in Feltham. We initially contacted them since they were the closest agents to our property and thought they will know the area best. But as soon as we met Jamie we knew he knows what he is talking about. He didn't "play it safe" like other agents we've approached and who advised us on a lower asking price with which we weren't happy with. As a result the property was under offer in 2 weeks. Jamie and the entire team were very responsive throughout the process. Would highly recommend Frost in Feltham.PositiveResponsiveness, Professionalism, Value
Ana · 24 October 2020
Agent replied · 23 October 2024
Hi Ana
Many thanks for taking the time to write this super 5* review for Jamie from our Feltham office.
We are delighted to read that Jamie provided you with professional and knowledgeable local area expertise that enabled you to achieve the optimum price for your property.
We will pass your comments on to Jamie and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI would just like to take this opportunity to say a huge thank you to all the staff involved in the sale of my property . From the first phone call all the way through to the sale they were with me every step of the way. I am happy to say that they made what can often be a very stressful time much easier for me. It was my first experience of property selling and I am so pleased it was The Frost Partnership Feltham that were my Agents of choice. I was kept up to date with all feedback from every viewing. I found them to be totally professional throughout the whole process. I would recommend them to anyone selling in this area. Thanks all.
Elaine · 24 October 2020
Agent replied · 23 October 2024
Hi Elaine,
Thank you so much for taking the time to write this glowing review for the Feltham team.
We are delighted to hear that they made your first experience of property selling a good one; and that they provided a prompt, informative and professional service throughout the property transaction.
Thank you for recommending us in the future - it is much appreciated. We will pass your comments on to everyone at the Feltham office and to our senior management team.
With very best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleJamie was great from start to finish. Had my fair share of dealings with other estate agents in the area and this is by far the most professional of them all. Once again, thanks Jamie!
Mo · 25 October 2019
Agent replied · 23 October 2024
Hi Hamoudi,
Many thanks for taking the time to write this 5* review. We're so pleased to hear that Jamie from our Feltham office provided you with the most professional property service you have ever experienced. We will pass your glowing comments on to both Jamie and our senior management team. Bets wishes from all at The Frost Partnership
★★★★★ 5/5
FacebookExcellent service, made selling very easy - thank you so much Nicola
Deb · 21 February 2025
★★★★★ 5/5
FacebookVery helpful, pleased with it, I wish
thank Alison for all her hard work, apart from all the delays that occurred, I still recommend them.
Nicu · 19 January 2022
Agent replied · 22 April 2026
Hi Nicu,
Many thanks for your recommendation and we will pass your thanks on to Alison.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI have just completed the sale of my property with Frost Feltham and would certainly recommend them, Jamie, Andy and the rest of the team were always available when needed and always responsive and helpful throughout the sale process.
Selling a house can be a very stressful experience and especially during the current Coronavirus situation so it was appreciated to have a great team dealing with everything so well, thank you.PositiveResponsiveness, Quality, Professionalism, Value
Stephen · 24 October 2021
Agent replied · 23 October 2024
Hi Stephen,
Many thanks for taking the time to write this 5* review for our Feltham team.
We are delighted to read that Jamie, Andy and the team were so responsive and helpful throughout the sales process.
We will pass your comments on to Jamie and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookLuke and Caroline were both very knowledgeable and very helpful in helping us to secure a very popular property! Excellent service! Highly recommend.
Joanna · 28 February 2022
Agent replied · 22 April 2026
Hi Joanna,
Thank you for taking the time to write this recommendation. We will pass your comments on to Luke and Caroline.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleGood company to deal with
Darek · 16 October 2025
Agent replied · 16 April 2026
Thank you so much for taking the time to write this 5* review. We are delighted to hear your feedback. We will pass your comments on to the team and to our senior management team. … More
★★★★★ 5/5
GoogleA Superb Lettings Agent.
"I've been letting a property with The Frost Partnership in Feltham for over five years now and strongly recommend them to other Landlords, as I continue to be very impressed with their level of professionalism and service received. Within the first few minutes of meeting Sebastian, (Lettings Manager), it was clear I was talking with a highly knowledgeable and competent person; I knew that I need look no further, he had give me all the information I needed. A suitable tenant was then quickly found and all necessary referencing and documentation completed promptly. Sine letting commenced, all members of staff have been polite and helpful and I've always been given sound advice; any issues raised by Tenants have been resolved to our mutual satisfaction. The continued success of this letting is important to me and I have peace of mind knowing that my property is in safe hands with these people."
David · 25 October 2019
Agent replied · 23 October 2024
Hi David,
Thank you so much for writing this glowing 5* review for Sebastian and the Feltham team. We are delighted to hear that you have received a professional, polite and helpful service throughout your five years of working with the branch, and this service has given you complete peace of mind when letting your property. With very best wishes from all at The Frost Partnership Estate Agency
★★★★★ 5/5
GoogleWe have only good words about Jamie and we can't thank him enough for the tremendous help in selling our house. From the very first call he was very professional, never promised more than what we can deliver and was always quick to get back to you on anything. On top of that, he was pro-active in the sale of our house and he got us viewings and offers within the first days. On top of this, he is always there for suggestions and advices for the overall process but also to suggest suppliers. I'm happy to say that I've used all the suggestions that he made (solicitors, waste removal) and I've been very happy with the service they offered.
If you want to sell a house, Jamie at the Frost Partnership is the dream house agent that you want to have on your side! The whole process will be a lot easier!
Thank you again Jamie!
Alexandru · 25 October 2019
Agent replied · 23 October 2024
Hi Alexandru,
Thank you so much for taking the time to write this 5* review for Jamie at our Staines-Upon-Thames branch and for your recommendation on our Facebook page, it is much appreciated!
We're delighted to read that throughout the sale of your house he has provided you with a pro-active, realistic and professional property service. We will pass your comments on to both Jamie and our senior management team. Best wishes from all at the Frost The Frost Partnership
★★★★★ 5/5
GoogleMy husband and I bought our property through Frosts (Feltham office) a few years ago. All the staff were extremely helpful, friendly and very efficient from day one through to the day we actually got the keys to our new home. We were so happy with our experience with Frost that we wanted to use their property letting services too. Again, we received an excellent service and all the staff were great, but I’d like to convey my thanks in particular to Sebastian who is always there just a phone call away and always ready and willing to help us with any of our letting queries and questions. Also, when we were looking for a mortgage broker, we decided to use the one recommended to us by Frost and I would like to say we received the same excellent service from him too. My husband and I would definitely recommend Frost and would quite happily use any of their services again.
Pam · 25 October 2019
Agent replied · 23 October 2024
Hi Pam
Thank you so much for taking the time to write this glowing review for Sebastian and the Feltham team.
We're delighted to hear that you have received such excellent service throughout all your property transactions and would recommend The Frost Partnership team in the future.
We will pass your comments on to Sebastian and our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
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