Trusted Agent profile

Regency Estates reviews

4.6

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

325 reviews across 2 platforms

29, Lee Lane, Horwich BL6 7AY

Regency Estates's Horwich office at 29 is rated 4.6 out of 5 across 325 reviews on two platforms, including 312 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

312

Reviews on Google

This office

Facebook logo

4.4 / 5

13

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Horwich office, from every platform, shown as written. First names only.

4/5

Google

Very good estate agents, all staff are well trained and knowledgeable. Only possible improvement would be to increase communication with tenants regarding repairs.

Lauren ยท 16 February 2026

5/5

Google

From start to finish I have found all the staff I dealt with at Regency to be professional and friendly. I was kept up to date at all times re the sale of my property and it made for a stress free process. I would highly recommend and would absolutely use Regency again in the future. Thank you!

Simone ยท 12 June 2023

Agent replied ยท 11 June 2024

Thank you Simone. We appreciate the positive feedback!

5/5

Google

Reliable and effective communications, trusted estate agency, as I've used them for a number of years now for renting.

Kimberley ยท 16 March 2026

5/5

Google

Thank you regency estates for the wonderful job you guys are doing.My experience with you while searching, viewing, onboarding and as an occupier has been wonderful. Special thanks to Maisie, Gemma and others.

Chuma ยท 14 December 2023

5/5

Google

Had an amazing experience with Claire from regency estates, she did everything she could to help me with a property and couldnโ€™t thank her enough. The company as a whole is very friendly and helpful. Definitely recommend.

Emily ยท 3 August 2024

Agent replied ยท 24 August 2024

Thanks Emily, great to hear, we hope you settle nicely into your new home.

5/5

Google

The staff at Regency were just wonderful at sorting out all the issues that can arise in selling a vacant property. I would highly recommend them.

Peter ยท 16 January 2025

Agent replied ยท 23 January 2025

Thanks Peter! All the best for the future.

5/5

Google

Mia and the team were on the ball throughout our house sale process, keeping us informed throughout via phone and email. Would highly recommend Regency to anyone. Thankyou ๐Ÿ˜ƒ โ€ฆ

Mark ยท 12 February 2024

5/5

Google

I have been with Regency for a few years now and they are very professionals and helpful. Very friendly staff

Haj ยท 16 February 2026

5/5

Google

Fantastic management company, easy to deal with and very responsive. The staff go above and beyond to be of assistance.

Denise ยท 16 February 2026

5/5

Google

Iโ€™m so pleased with the service from Regency Estate.. Everyone I spoke with was friendly and helpful. They answered my questions quickly and made sure I was comfortable with everything before signing.

Linda ยท 28 October 2025

5/5

Google

Had to.move address quickly and found address with Regency. Very efficient service throughout and I was able to.move in very quickly with no hassle. Maisie was very friendly and helpful and responded very quickly when required. Very good service.

James ยท 12 June 2023

5/5

Google

I have been in property over 20 years but never had such amazing support particularly with a very dificult conveyance and for example as the property was close to regency not me - they sorted out gas cert and any other tests for me and as the sale was with tenant in occupation dealt with any problems the tenant might have had during the c onveyance when the tenant would not respond to me - would that all agents were just like this - I am sure they would be equally effective at managing a property

Angela ยท 9 November 2023

5/5

Google

Just wanted to say a big thank you to Gemma for settling us into our new rental property lovely lady and very helpful. Paula and mike

Paula ยท 12 June 2020

Agent replied ยท 11 June 2024

Thank you Paula, Gemma

1/5

Facebook

They are our management company for our estate and literally do nothing. Make out urban bubble our previous management were useless but at least they answered emails and dealt with issues on the estate. Wouldnโ€™t recommend and I hope to goodness we are not stuck with them for much longer!

Shelly ยท 24 March 2025

5/5

Google

Great experience with Regency. Moved into my rental the other day and from start to finish the process was fast and efficient. Maisie and the team kept me informed every step of the way. Thanks ๐Ÿ™‚ โ€ฆ

Craig ยท 12 June 2023

5/5

Google

I had a limited viewing opportunity, but Regency managed to sort out three viewings for me at short notice, the last of which was the house I decided to go for. The staff were all really friendly and got all the paperwork sorted - and move-in day (yesterday) went without a hitch.

Nick ยท 12 June 2023

Agent replied ยท 11 June 2024

Thanks for the feedback Nick, much appreciated.

5/5

Facebook

Nick, Gillian and Katie were very helpful and made my surprisingly quick house sale very easy. I would definitely recommend Regency. We discussed sensible strategies for selling my house and agreed a price that would achieve my plans. I received the offer that would become the sale within 9 days of going to market.Very happy with the service I received from Regency.

Nick ยท 28 September 2016

5/5

Google

Great company, went above and beyond to secure the sale of my property. We would definitely use them again . Thanks to all Carey Stocks

Carey ยท 27 November 2025

1/5

Google

Very Tardy and unprofessional. They don't keep to time.

Natasha ยท 12 June 2025

Agent replied ยท 10 September 2025

Hi Natasha, We have checked our systems and cannot find any data relating to you, could we have a chat please to resolve any issue you have had? It would be much appreciated. Thanks Gemma Lettings Manager 01204 695919 gemma@regencyestates.co.uk

5/5

Google

Great friendly service from all the people I spoke with. Eloise in particular, went the extra mile to see my sale to completion

Brian ยท 13 December 2024

Agent replied ยท 27 December 2024

Thanks for your 5 star review Brian! Eloise

4/5

Google

sometimes hard to understand statement but otherwise good to work with

John ยท 16 March 2026

5/5

Google

Always great customer service with regency both on sales and lettings.

Simon ยท 16 March 2026

5/5

Google

A professional service with a great team... Gemma, Amy and everyone I spoke to were friendly and helpful... A great asset to Regency. Thank you

Sunni ยท 1 November 2024

Agent replied ยท 8 November 2024

Thank you Sunni, much appreciated. Gemma

5/5

Google

New tenants can be challenging but Alex made it effortless, always on hand and helpful. Thank ๐Ÿ˜Š โ€ฆ

David ยท 21 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Regency Estates's Google reviews

Questions about Regency Estates

How many reviews does Regency Estates have?

Regency Estates's Horwich office has 325 reviews across two platforms: 312 on Google, 13 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Regency Estates's rating?

Regency Estates is rated 4.6 out of 5 across all 325 reviews, and 4.6 out of 5 on Google from 312 reviews, checked 9 October 2026.

Where is Regency Estates's Horwich office?

Regency Estates, 29, Lee Lane, Horwich BL6 7AY.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.