4/5
Very good estate agents, all staff are well trained and knowledgeable. Only possible improvement would be to increase communication with tenants regarding repairs.
Trusted Agent profile
โ โ โ โ โ
325 reviews across 2 platforms
29, Lee Lane, Horwich BL6 7AY
Regency Estates's Horwich office at 29 is rated 4.6 out of 5 across 325 reviews on two platforms, including 312 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Horwich office, from every platform, shown as written. First names only.
4/5
Very good estate agents, all staff are well trained and knowledgeable. Only possible improvement would be to increase communication with tenants regarding repairs.
5/5
From start to finish I have found all the staff I dealt with at Regency to be professional and friendly. I was kept up to date at all times re the sale of my property and it made for a stress free process. I would highly recommend and would absolutely use Regency again in the future. Thank you!
Thank you Simone. We appreciate the positive feedback!
5/5
Reliable and effective communications, trusted estate agency, as I've used them for a number of years now for renting.
5/5
Thank you regency estates for the wonderful job you guys are doing.My experience with you while searching, viewing, onboarding and as an occupier has been wonderful. Special thanks to Maisie, Gemma and others.
5/5
Had an amazing experience with Claire from regency estates, she did everything she could to help me with a property and couldnโt thank her enough. The company as a whole is very friendly and helpful. Definitely recommend.
Thanks Emily, great to hear, we hope you settle nicely into your new home.
5/5
The staff at Regency were just wonderful at sorting out all the issues that can arise in selling a vacant property. I would highly recommend them.
Thanks Peter! All the best for the future.
5/5
Mia and the team were on the ball throughout our house sale process, keeping us informed throughout via phone and email. Would highly recommend Regency to anyone. Thankyou ๐ โฆ
5/5
I have been with Regency for a few years now and they are very professionals and helpful. Very friendly staff
5/5
Fantastic management company, easy to deal with and very responsive. The staff go above and beyond to be of assistance.
5/5
Iโm so pleased with the service from Regency Estate.. Everyone I spoke with was friendly and helpful. They answered my questions quickly and made sure I was comfortable with everything before signing.
5/5
Had to.move address quickly and found address with Regency. Very efficient service throughout and I was able to.move in very quickly with no hassle. Maisie was very friendly and helpful and responded very quickly when required. Very good service.
5/5
I have been in property over 20 years but never had such amazing support particularly with a very dificult conveyance and for example as the property was close to regency not me - they sorted out gas cert and any other tests for me and as the sale was with tenant in occupation dealt with any problems the tenant might have had during the c onveyance when the tenant would not respond to me - would that all agents were just like this - I am sure they would be equally effective at managing a property
5/5
Just wanted to say a big thank you to Gemma for settling us into our new rental property lovely lady and very helpful. Paula and mike
Thank you Paula, Gemma
1/5
They are our management company for our estate and literally do nothing. Make out urban bubble our previous management were useless but at least they answered emails and dealt with issues on the estate. Wouldnโt recommend and I hope to goodness we are not stuck with them for much longer!
5/5
Great experience with Regency. Moved into my rental the other day and from start to finish the process was fast and efficient. Maisie and the team kept me informed every step of the way. Thanks ๐ โฆ
5/5
I had a limited viewing opportunity, but Regency managed to sort out three viewings for me at short notice, the last of which was the house I decided to go for. The staff were all really friendly and got all the paperwork sorted - and move-in day (yesterday) went without a hitch.
Thanks for the feedback Nick, much appreciated.
5/5
Nick, Gillian and Katie were very helpful and made my surprisingly quick house sale very easy. I would definitely recommend Regency. We discussed sensible strategies for selling my house and agreed a price that would achieve my plans. I received the offer that would become the sale within 9 days of going to market.Very happy with the service I received from Regency.
5/5
Great company, went above and beyond to secure the sale of my property. We would definitely use them again . Thanks to all Carey Stocks
1/5
Very Tardy and unprofessional. They don't keep to time.
Hi Natasha, We have checked our systems and cannot find any data relating to you, could we have a chat please to resolve any issue you have had? It would be much appreciated. Thanks Gemma Lettings Manager 01204 695919 gemma@regencyestates.co.uk
5/5
Great friendly service from all the people I spoke with. Eloise in particular, went the extra mile to see my sale to completion
Thanks for your 5 star review Brian! Eloise
4/5
sometimes hard to understand statement but otherwise good to work with
5/5
Always great customer service with regency both on sales and lettings.
5/5
A professional service with a great team... Gemma, Amy and everyone I spoke to were friendly and helpful... A great asset to Regency. Thank you
Thank you Sunni, much appreciated. Gemma
5/5
New tenants can be challenging but Alex made it effortless, always on hand and helpful. Thank ๐ โฆ
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Regency Estates's Horwich office has 325 reviews across two platforms: 312 on Google, 13 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Regency Estates is rated 4.6 out of 5 across all 325 reviews, and 4.6 out of 5 on Google from 312 reviews, checked 9 October 2026.
Regency Estates, 29, Lee Lane, Horwich BL6 7AY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.