Henry Adams Horsham reviews

★★★★★ 3/5

Google

I would like to thank Henry Adam's and their incredible staff in Horsham for their professionalism and outstanding courtesy in the way they represented us during the process of selling our home. Their kindness and consideration for our own expectations made a somewhat difficult process ( due to unexpected delays) much more bearable. They were unfailingly helpful, creative, respectful, and efficient in the way in which they went about their business. We couldn't have asked for more. Peter Sanderson

Peter · 27 October 2019

★★★★★ 5/5

Google

Recently moved in to a rented property and Jade was a fantastic help to throughout the whole process, always on hand to answer questions, communication was very clear about the process and not to forget we was in the middle of a pandemic which the move didn't feel like this at all. Highly recommend using Henry Adams.PositiveResponsiveness, Professionalism

Ben · 26 October 2020

★★★★★ 5/5

Google

Selling a house is seldom straightforward, there's always a few twists and turns and unexpected turn of events to increase stress levels. Our experience was no different but Henry Adams and in particluar Sarah Harvey who handled our sale did an incredible job keeping the deal on track. I was impressed with her professional approach, speed of response and commitment to ensuring the sale progressed and making sure our concerns were always properly addressed. She always got back to us and gave the clear impression she was in control. A credit to her team, thank you.

David · 27 October 2017

★★★★★ 5/5

Trustpilot

Thank you so much Monique Holden and…

Thank you so much Monique Holden and Henry Adams for your fast and efficient service.All the staff of Henry Adams chichester are highly professional. Especially Monique Holden, Charlie Salter and Nichola.I am highly recommending Henry Adams for your estate Agency Services.

OMEGA · 16 March 2023

★★★★★ 5/5

Trustpilot

Renting for ~3 years through Henry Adams

We have been renting through Henry Adams for almost 3 years, over two properties and they have been nothing short of great. They are super accommodating and have been great in helping us find the homes we needed. The team are very personable and happy to help in any way they can.

Tyler · 7 March 2025

★★★★★ 5/5

Google

Great agents, friendly & welcoming, professional and keep you informed every step of the way. Special thanks to Ali and Emma for selling my property.

Charlie · 26 October 2020

★★★★★ 5/5

Trustpilot

Iwould just like to say how well the…

I would just like to say how well the selsey branch of Henry adams worked to sell my father’s property they are so far ahead of any other estate agents in selsey ,look forward to using them when I sell mine , Lee booth.

Mr · 19 January 2024

★★★★★ 5/5

Trustpilot

Excellent customer service

Henry Adams (Horsham) has looked after me since 1997.I bought my flat from them and then rented it out and they recently sold it for me.Excellent service and customer care as is should be.Nothing too much trouble.Many thanks to all of you

Charlie · 14 February 2024

★★★★★ 5/5

Trustpilot

Highly Recommended!

After I am going through a hard and stressful time in my life, Charlie made the whole process of renting my next property so easy. With the help of Lesley-Anne for my second viewing. Thank you both so much.

James · 15 March 2023

★★★★★ 5/5

Google

Clare, Emma and the team have been amazing, thank you very much for all the input, guidance and bringing about a successful outcome!!

Andrew · 26 October 2020

★★★★★ 5/5

Google

We have recently exchanged on a purchase through Henry Adams in Horsham. Nick Hapgood dealt with the matter and was fantastic. He helped overcome a number of delays caused by the solicitors and was always on hand to answer calls/emails. We are very grateful to him for getting the matter over the line and would have no hesitation in recommending him and his team.PositiveResponsiveness, Quality, Professionalism

Chris · 26 October 2021

★★★★★ 5/5

Google

Extremely friendly, professional and experienced. Thanks so much Charlie!

Rachel · 26 October 2022

★★★★★ 1/5

Trustpilot

Horrible letting agent company…

Horrible letting agent company (Horsham),

Mrhing · 17 July 2025

★★★★★ 5/5

Trustpilot

Renting with Henry Adams

Have been renting with Henry Adams for just over two years now. Straight forward, professional and helpful. Monique has been our point of contact, and has recently helped us secure a periodic lease renewal. Thank you

Cristina · 20 March 2023

★★★★★ 5/5

Google

Emma was great throughout the process. Quick and efficient in her process and dealt with all questions I had in a professional way.

Rishi · 27 October 2019

★★★★★ 5/5

Google

The team at Henry Adam's were amazing, cool and calm all the way through our rocky house buying process. I'm so grateful to you Alison for all those times you showed us round and supported us through each step of the process. We got there in the end and we love our new house x

Ellie · 26 October 2022

★★★★★ 5/5

Google

Emma was very helpful and professional! Thank you for your help!PositiveResponsiveness, Quality, Professionalism, Value

George · 26 October 2021

★★★★★ 5/5

Google

Henry Adams have been great to work with throughout the sale of my house in Horsham. Special thanks goes to Ali for all her help and support over the last few months.

Emma · 28 May 2024

★★★★★ 5/5

Trustpilot

Great service

Great service, professional, knowledgeable , Friendly staff, Alex , thank you for supporting me through the process and making the experience as painless as possible . All the staff are amazing and helpful. Thank you !

Perrett · 27 February 2024

★★★★★ 5/5

Trustpilot

Henry Adams Storrington saved my sale!!

STEPHEN · 28 March 2026

★★★★★ 1/5

Google

Service prior to exchange was excellent. Once we had exchanged not so good. Emails unanswered and queries ignored. A shame. In response to the feedback I would suggest you don’t take on the work if you can’t deliver. Not my problem.

Rob · 26 October 2023

★★★★★ 5/5

Google

The Staff at Henry Adams Horsham could not have been more helpful. They responded quickly and efficiently throughout the sale of our home. It is satisfying to know that you can deal with at least one knowledgeable and friendly house agent.

John · 26 October 2023

★★★★★ 1/5

Trustpilot

Very disappointed to say the least

Very disappointed to say the least. They are very nice to you before you move in, after paying rent and deposit you will see hell. I stayed for days with no hot water in December, making numerous calls and emails and being told stories. I stayed for months with damp and mold and nothing was done, only for them to make efforts to change the place for the new tenant when I was to move out. The house was extremely cold. The worst experience ever, paying a lot of money for rent for nothing.

Tilly · 14 April 2023

★★★★★ 4/5

Trustpilot

Great service from the Lettings Team at…

Great service from the Lettings Team at Storrington!'We' found a property we liked and a viewing was promptly arranged at a convenient time for 'us' (my partner!). Communication was great, got in touch when they said they would and the landlord requested a meeting before offering the tenancy to us which Henry Adams accommodated at their branch and even provided tea & coffee! Very friendly, helpful and communicative and quickly resolved a hassle we had with rightmove who manage the referencing. I think I would have preferred they handled referencing themselves as I feel they would have been more competent at it than rightmove were; hence the 4 stars.The welcome pack left for us when we moved in was lovely and they worked with my short-notice, very changeable, work schedule on key collection day which turned out to be nice and easy.Overall, great service moving in, if we move out (hoping not to!) then I'll try and remember to update this review!

Mike · 31 March 2023