5/5
Cannot recommend Chalk Street enough !! I have been dealing with Lois directly and have had the best experience with her. Lois is professional, so easy to get on with and helpful in every way possible !
Trusted Agent profile · Hornchurch
★★★★★
806 reviews across 3 platforms
63-65 Station Lane, Hornchurch, RM12 6JU
Chalk Street Estates's office in Hornchurch, at 63-65 Station Lane, is rated 4.9 out of 5 across 806 reviews on three platforms, including 272 Google reviews rated 4.9.
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
5/5
Cannot recommend Chalk Street enough !! I have been dealing with Lois directly and have had the best experience with her. Lois is professional, so easy to get on with and helpful in every way possible !
5/5
The best Estate Agent ever!
I cannot recommend Chalk Street enough - the service I received was second to none!The team are honestly fantastic. Super knowledgeable, really on the ball and go above and beyond for you! I was kept up to date very regularly on the sale of my home and I can honestly say it wasn’t stressful in the slightest. They were truly amazing and supportive the whole way through. I am so grateful to everyone at Chalk Street - especially Dan, Faye, Jack and Mandy. Such great people. I certainly won’t be selling a property with anyone but Chalk Street! Thanks guys!!
5/5
Brilliant from start to finish. Thank you all very much. Especially Mandy for all your hard work
5/5
Don’t go anywhere else……Best money I have ever spent. Amazing service backed up with a friendly, professional and very supportive team. Mandy in the Progression team was simply amazing and without her help and support throughout I honestly don’t think I would have Exchanged contracts - she was always happy to help and to be honest her support and guidance kept me sane. They all have a “can do” attitude and nothing is too much trouble. Thank you Ben, Lois, Wendy and Jack. You have been amazing Thank you all so much - you should open more branches - you would definitely make a success of it Why would you go anywhere else? I would only recommend Chalk to my friends and family
5/5
Excellent service by Chalk
Chalk in Hornchurch made a very stressful move easier. I know if I had gone to another agent I would not have had the same support and eagerness to help. Mandy in the Progression team was particularly good. She was constantly chasing, updating and pushing on my behalf - she was simply amazing and without her support and patience I don’t think I would have got through the process (she became my therapist too). Mandy had excellent insight into the process and would talk me through each step. She never had a problem with me calling her and I never felt rushed. She is honestly the best!The Sales team were always happy to help and everyone had a “can do” attitude.Particular thanks to Lois and Linda for your help - and Jack and Ben were always around if I needed help.I will only recommend Chalk to any of my friends and family - money well spent and excellent service by everyone.You should open other branches - I know you would be a success Thank you all so much
5/5
My experience of this agent is brilliant and this is in my capacity as a buyer! They are very fair and always quick to respond. The post sales team (particularly Mandy Bootle) is very helpful - we found her to be a God send to help keep progress the transaction along!
5/5
Brilliant service from start to finish
Brilliant service from start to finish. Thank you very much. Special thanks to Mandy as well
5/5
very good service from start to finish, we almost gave up hope on selling our house, until Jack and his team took over selling our home.
5/5
We purchased a home in Hornchurch through Chalk Street. Couldn't speak highly enough of the team! They catered for a late change in viewing time. Lois the office manager was kind enough to show us round when we were running late. Jack dealt with the negotiations professionally and ensured mutually agreeable outcomes and Mandy did a fine job ensuring the Solicitors kept to their deadlines. We wouldn't hesitate to recommend! Denis, Alisa & Thomas
5/5
Exemplary service from Mandy
We recently completed on our first property purchase with Chalk Street. Our viewings were booked through Linda, who gave us lots of information and provided timely responses on the live negotiations process - leading to our offer being accepted by the sellers. The process between offer and exchange should have been straightforward, but became tough as a result of issues with a property above us in the chain. The head of Sales progression - Mandy, was a godsend for us in taking on this challenge. Despite fighting against a collection of negligent solicitors and an incompetent land registry, Mandy continued to keep the pressure on all parties and update me via telephone daily, on how the situation was progressing. I can say with 100% certainty, that I would have pulled out of this transaction if it wasn’t for Mandy’s drive in getting this transaction across the line. Having now finally completed on a fantastic property, I give a huge thanks to Chalk Street and especially Mandy for getting me to this position. I would strongly recommend using Chalk Street as the estate agents of choice in the area. Thanks again!
5/5
Great experience
It’s been a pleasure working with Jack, Faye and the team. Their communication has been excellent if I’m being honest, and I do feel they have tried their best with our sale. I have no complaints. They were able to get us an offer on our property which my mother was happy to accept so we will be progressing to the next stage now.
5/5
Best agents ! Friendly and very helpful! Mandy is been helping me a lot with everything and contacting constantly my solicitors and speeding all the process! She is been doing things that my agency should have been done !I give 5⭐️⭐️⭐️⭐️⭐️ to Chalk Street Agency! Thank you so much
5/5
Professional and Friendly Team - Made life very easy for us!
We purchased a home in Hornchurch through Chalk Street. Couldn't speak highly enough of the team! They catered for a late change in viewing time, Lois the office manager was kind enough to show us round when we were running late. Jack dealt with the negotiations professionally and ensured mutually agreeable outcomes and Mandy did a fine job ensuring the Solicitors kept to their deadlines. We wouldnt hesitate to recommend! Denis, Alisa & Thomas
5/5
As a buyer, we viewed one property with Faye (which wasn’t for us) when she told us there was a perfect house available locally that would fit our requirements - we have now completed on that house. Faye handed over to Mandy to progress the purchase tied in with my complicated sale property, she kept the necessary pressure on the other parties and kept us updated at all times. Thank you to Faye, Mandy & the chalk Street team, good work.
5/5
Thank you
As a buyer, we viewed one property with Faye (which wasn’t for us) when she told us there was a perfect house available locally that would fit our requirements - we have now completed on that house. Faye handed over to Mandy to progress the purchase tied in with my complicated sale property, she kept the necessary pressure on the other parties and kept us updated at all times. Thank you to Faye, Mandy & the chalk Street team, good work.
5/5
My partner and I recently purchased a home from Chalk Street and upon the offer being accepted and being marked as STC we were shortly contacted by their Head of Sales Progression, Mandy. Mandy kept everything on track by regularly speaking with myself, my solicitors and sellers solicitors and kept everyone updated during the process. Mandy's drive, passion and care for everyone involved is first class and if it wasn't for Mandy we wouldn't have had the turnaround we did. Words can't describe how grateful I am for all of her help and how amazing she is at what she does! Thanks also to Jack for his help and Ben for allowing us to visit our now home as many times as we needed. The whole experience has been amazing and seamless. THANKS TEAM!!!
5/5
supportive
Faye has been nothing but supportive throughout my search for a property, her communication has been proactive and the service provided has been outstanding. She has been very informative given this is my first mortgage and has helped make the progress much easier for me.The team at chalk street have also been supportive in passing on messages left for Faye, who in return has contacted me as soon as possible.Overall a brilliant service
5/5
My partner and I recently purchased a home from Chalk Street and upon the offer being accepted and being marked as STC we were shortly contacted by their Head of Sales Progression, Mandy. Mandy kept everything on track by regularly speaking with myself, my solicitors and sellers solicitors and kept everyone updated during the process. Mandy's drive, passion and care for everyone involved is first class and if it wasn't for Mandy we wouldn't have had the turnaround we did. Words can't describe how grateful I am for all of her help and how amazing she is at what she does! Thanks also to Jack for his help and Ben for allowing us to visit our now home as many times as we needed. The whole experience has been amazing and seamless. THANKS TEAM!!!
5/5
First-Class
My partner and I recently purchased a home from Chalk Street and upon the offer being accepted and being marked as STC we were shortly contacted by their Head of Sales Progression, Mandy.Mandy kept everything on track by regularly speaking with myself, my solicitors and sellers solicitors and kept everyone updated during the process. Mandy's drive, passion and care for everyone involved is first class and if it wasn't for Mandy we wouldn't have had the turnaround we did. Words can't describe how grateful I am for all of her help and how amazing she is at what she does!Thanks also to Jack for his help and Ben for allowing us to visit our now home as many times as we needed. The whole experience has been amazing and seamless. THANKS TEAM!!!
5/5
If you are looking to sell or purchase a property you need to visit Chalksteet Hornchurch!! I purchased a house through them and can honestly say the whole experience was faultless. Lois Richards was lovely and extremely helpful and diligent. Selling or buying a property is an extremely stressful process but Lois was easy to chat too and followed everything through thoroughly and put me at ease. Thank you Lois and Chalksteet for making our dream home become a reality! 🏡🔑
5/5
Even before meeting the team I knew…
Even before meeting the team I knew Chalkstreet was my agent of choice. They came highly recommended by two friends. After meeting Ben and having a valuation I knew there and then I didn’t need to see the other agents that I had valuations booked with. Ben was warm, friendly, calm and not pushy at all like some estate agents I had met. I liked the company ethos so signed there and then. The team acted quickly to get great photos done and our advert created with pace. Lois the Manager worked with us through most of the process explaining everything in great detail (this was the first property I had sold so needed a lot of guidance) which was no problem for her. Lois was always available at the end of the phone or email every time I needed her. She is amazing ! So warm and friendly , understanding, informative and patient.Lois even called me after we had accepted our offer to offer her congratulations which was lovely! Shout out to Daniel the owner too, who took time out of his busy day to have a 30 minute in depth conversation with me giving me all the detail and stats and easing my worries. Thanks Daniel that was much appreciated! Linda was also amazing speaking to me at length and really helping me to understand the process when I had a hiccup with a property I loved! Thanks Linda for being that shoulder to cry on! That just leaves the super star Jack who met with us in person and discussed options and got us our buyer. He is leading us through the sale now, in such a calm, and informative manner, even replying to my emails out of work time. Thanks Jack. We will be forever grateful! Also a special mention to Faye who has done a great job too on arranging viewings. Thanks team keep up the great work. I couldn’t recommend you all enough.
5/5
A Tough Sell Made Easier
Selling our mum’s bungalow after she passed away was one of the hardest things to contemplate. The staff at Chalk Street were so helpful and sensitive to our needs. Nothing was too much trouble and the whole process was smooth and uncomplicated. A big thank you to Linda Sullivan and all her colleagues at Chalk Street Hornchurch. Lisa C
5/5
Excellent experience selling our house via Chalk Street. The entire team were professional and helpful throughout the entire process. A stark contrast to what we experienced from the major high Estate agents that we have purchased our new property from. A special mention to Mandy in the after Sales team, whom went above and beyond to make the Sale happen, covering work that should have been done by the other Estate agents and also helping to keep us sane. I don't often write reviews but I would highly recommend anyone thinking of selling thier property to use Chalk Street. Reasonable rates and exceptional service.
5/5
Chalk Street Estate Agents were recommended to us and they have been amazing from day one. Lee who came out to do the evaluation was really down to earth and honest which you need when you want to sell your property. You can always reach anyone you need to talk to, Lindsay and Faye keep you updated with viewings and all offers that have been received and how to move forward with accepting and the process of moving forward with the sale. Then there’s Mandy who is just a star, she will deal with every problem that arises like a professional, keeps you informed of how the sale is moving along and what paperwork is outstanding or if issues arrive how they need to be resolved. Being honest in the beginning it was the fixed fee that made us choose Chalk Street but in the end the house was sold because we had an excellent team to work with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chalk Street Estates's Hornchurch office has 806 reviews across three platforms: 272 on Google, 8 on Facebook, 526 on Trustpilot.
Chalk Street Estates Havering is rated 4.9 out of 5 across all 806 reviews, and 4.9 out of 5 on Google from 272 reviews.
Chalk Street Estates Havering, 63-65 Station Lane, Hornchurch, RM12 6JU.