Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the start Chalk Street have been fantastic to work with. I have been kept up to date daily and from the day my house went on the market they have sent lots of great viewers. Faye has been an angel as have all the team and I look forward to them progressing my sale. Cannot rate chalk street enough the support they have given me has been fantastic. Thank you Chalk street
Sarah · 24 March 2025
★★★★★ 5/5
GoogleWe sold with Chalk street before and decided to return when we needed their help with a rental property, I’d like to thank Ben Leary and Lois Richards who managed to find a tenant after 2 days on the market and managed to move them in quickly, thank you!
Steven · 30 November 2025
★★★★★ 5/5
TrustpilotChalk Street Estates rental review
We sold with Chalk street before and decided to return when we needed their help with a rental property, I’d like to thank Ben Leary and Lois Richards who managed to find a tenant after 2 days on the market and managed to move them in quickly, thank you!
Steve · 28 November 2025
★★★★★ 5/5
TrustpilotI would highly recommend Chalk Street
I would highly recommend Chalk Street. Thanks to Ben and Mandy especially, who kept us updated on on the sale of the house. Very professional service
Nicola · 2 June 2026
★★★★★ 5/5
TrustpilotI have been a tenant with Chalk Street…
I have been a tenant with Chalk Street for 5 years, and have found them to be excellent in every aspect. They are extreme professional and efficient, whilst friendly, helpful and reliable in every aspect. Lois, their office manager, is exceptional in her speed and efficiency in dealing with any day to day issues or questions I may have. She is always approachable, very helpful and a ray of sunshine in the current climate, when finding someone to speak to with a query is becoming a thing of the past.
Val · 16 April 2026
★★★★★ 5/5
GoogleThank you very much for your support throughout this process. It has been a genuine pleasure dealing with your team. Every member of staff we’ve interacted with at Chalk Street has demonstrated exceptional professionalism, excellent client care, and clear, consistent communication.
The level of service you provide truly stands out compared to other estate agents we encountered during our property search. It is evident that you set a high standard within the market, and I would strongly recommend your services to others. Please keep up the excellent work. A special mention for Jack and Mandy you guys have been fantastic.
All the best x
Rubena · 15 April 2026
★★★★★ 5/5
TrustpilotWe’re so impressed
We’re so impressed with Jack, Lois and the team. Any questions they were really responsive and they got everything sorted. The pictures looked amazing and they got so many viewers in, we sold within a week and we couldn’t be happier! Highly recommend!
Jessica · 13 January 2026
★★★★★ 5/5
TrustpilotExceptional service and results
Chalk Street came highly recommended, first by a neighbor to our relative, and then by our relative to us. Taking it as a positive sign, we decided to reach out, and we couldn’t be happier that we did. From the very first meeting, Jack was incredibly professional and efficient. In less than two weeks, he had already secured an offer on our house! The entire process has been remarkably smooth, far exceeding our expectations.On a personal note, we’re especially grateful to Jack for turning things around after our initial, unfortunate experience with a less reputable agency. The difference has been night and day. Thank you, Chalk Street, for your outstanding service, we’re truly grateful!
Ziv · 20 November 2024
★★★★★ 5/5
TrustpilotFrom start to finish Chalk street were…
From start to finish Chalk street were amazing. Jack made us feel super comfortable with his knowledge and expertise. Listing the property was straightforward and we were kept up to date with all viewings and feedback. No question was too much trouble and were always responded to quickly.The sales progression team are second to none and as we were buying and selling through Chalk Street they really kept things moving. Can’t thank Mandy and Faye enough for all their help!
Jade · 7 November 2024
★★★★★ 5/5
TrustpilotSimply The Best !!
Firstly I would like to say a Massive Thank You to Ben for all your help in making the sale of my home go through so smoothly. I can honestly say it was a pleasure meeting you so polite and extremely helpful with all my queries. (sorry if I drove you mad with all my questions). I would also like to say a big thank you to the rest of the team who I spoke with what a friendly service you all provide always being kept updated either by email or phone call. I will definitely recommend you to friends and family.Kind RegardsKaren De Gennaro
Karen · 28 October 2024
★★★★★ 5/5
GoogleI had a fantastic experience with Chalk Street Estate Agents. From start to finish, the team were incredibly helpful, professional, and proactive. They communicated clearly throughout the whole process and always made time to answer questions, no matter how small.
What really stood out was their genuine care and commitment, they went above and beyond to make everything as smooth and stress-free as possible. I felt fully supported at every stage, and their local knowledge and advice were spot on.
I’m genuinely grateful for all their help and wouldn’t hesitate to recommend Chalk Street to anyone looking for a reliable and dedicated estate agent. Exceptional service from a brilliant team and very well priced for the outstanding service they provide.
Victoria · 25 March 2026
★★★★★ 5/5
TrustpilotTop marks awarded without hesitation.
An absolute 5-star performance from the team at Chalk Street. We had a few curveballs along the way (well, it is house-selling!) but Ben from the start, Faye as a constant and Mandy towards the finishing line all helping to progress matters to a successful completion. And the office team can't go without a special mention either - thank you. Consistent, practical and professional advice throughout the whole process. Totally recommended without hesitation.
Iain · 14 May 2026
★★★★★ 5/5
GoogleFrom my first meeting with Ben at Chalk St I knew they were the ones I would choose to deal with the sale of my late mums house. Although we had a few hiccups along the way (not Chalk St fault).Mandy was there to help and advise. They found our buyers very quickly and would definitely recommend using them again.
Lynn · 24 June 2025
★★★★★ 5/5
GoogleChalk Street are brilliant fixed rate Estate Agent, the team have been professional and helpful throughout, from Jack at initial concept through to Mandy as progressor.
I had a particularly difficult solicitor, but Mandy was on top of the sale and exchange from the start to the end and gave every assurance possible throughout. The communication was brilliant. I would definitely recommend Chalk Street because of this.
Michael · 24 March 2025
★★★★★ 5/5
GoogleReviewing as a house buyer, seller and lettings landlord with Chalk Street.
Their service and standards are second to none. Not only are their fees reasonable, they are crystal clear with no hidden costs.
Special thanks to Daniel P. and Lois who continue to provide me with exceptional customer service and advice. The whole team are great. I highly recommend Chalk Street for any of their services.
Jay · 24 March 2025
★★★★★ 5/5
TrustpilotBest of the bunch!
Initially and throughout my go to was Linda Sullivan. Linda is so easy to work with and she gives great advice and knowledge about the buying/ selling process and is very approachable and is the utmost professional.Ben I found very professional and well turned out. I met Ben when he came to appraise my mother’s home he was confident and explained everything in great detail.I have spoken with Mandy who also is very capable and professional… on the whole the Chalk Street experience was just brilliant from start to finish with not one Hiccup!! I would always use Chalk Street as they set a precedent for everyone else and are very fair with Price and Their dealings they are what I would call your honest to goodness friendly knowledgeable agents and are in my book the ones to admire in their line of business. Written by Keith Hughes.
Keith · 18 September 2024
★★★★★ 5/5
GoogleFantastic Support from Chalk Street Team from the beginning till the handing over the property. Excellent communication throught the journey. Special thanks to Lois and Ben for making this so easy for me.
Tarek · 24 February 2026
★★★★★ 5/5
TrustpilotMandy was helpful all the way through…
Mandy was helpful all the way through the sale of our house. We experienced a few issues with our buyers but Mandy was always on hand to reassure and guide us through the process. I would recommend them to anyone selling their house.
Michael · 28 November 2025
★★★★★ 5/5
TrustpilotWe recently used Chalk Street to both…
We recently used Chalk Street to both buy and sell. Ben was amazing from start to finish. He was always available to answer questions, he was always honest with us and was so helpful in finding and helping us secure our dream home. Additionally, he was able to recommend solicitors and mortgage advisors that were brilliant. We can’t thank him enough for his help and would definitely use Chalk Street again should we move.
Kelsea · 19 November 2024
★★★★★ 5/5
TrustpilotI have just sold my house with…
I have just sold my house with Chalkstreet and I must say their customer service is excellent. We first met Jack who came to value our house and he is lovely and went above and beyond throughout the process to help where ever he could. Further more the rest of the team are so friendly and helpful. There is always someone to speak to at the office to answer any of you queries and if they promise a call back they always call.Linda the sales negotiator was great and always gave me all our feedback from viewings and offers in a timely manner and discussed throughly my options to decide what we would like to do. Mandy the sales progressor is brilliant and she kept me updated accordingly with everything I needed to know throughout the process and if I had any concerns she always addressed and resolved them with no hesitation! Obviously nothing is straight forward with selling and buying a house but my experience with chalkstreet was second to none, nothing is too much trouble for any of the team. I achieved a good price for my house and most importantly the integrity, attention to detail and communication we received throughout was outstanding. I would highly recommend!
Stefanie · 15 August 2024
★★★★★ 5/5
GoogleChalk Street have been a delight to work with. As a new landlord, their services were informative and both Ben Leary and Lois Richards were amazingly professional and hard working, making things very easy for me and the tenants. I would 100% recommend their services.
Will · 24 October 2025
★★★★★ 5/5
GoogleI highly recommend Chalk Street Estates. From start to finish, the team were all very helpful and friendly which made the process of moving easier to manage. Faye in particular was great and always got back to me straight away, answering any questions that I had. Thanks Faye!
Dawn · 24 September 2025
★★★★★ 5/5
TrustpilotBEST ESTATE AGENT IN TOWN
BEST ESTATE AGENT IN TOWNHave just moved into my new house and wanted to praise the team at Chalk Street for all their help and support. They are so professional.A big thank you to everyone - to Jack who valued my property, Ben and all the girls who dealt with my calls. A special thank you to Linda who helped me find my dream home and to Mandy who kept me updated with the progression of the sale and purchase. Chalk Street even recommended a brilliant solicitor.I also love the fact that there are no hidden costs. Their fees are clearly marked up outside their office.Would definitely recommend Chalk Street. They have made a potentially stressful process incredibly stress-free for me. Keep up the good work everyone.Thanks,Jackie X
Jackie · 7 August 2024
★★★★★ 5/5
GoogleMandy was absolutely exceptional. She maintained professionalism, above and beyond support to me as her client and offered an abundance of knowledge / skill during my sale process. …
Hayley · 3 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.