Balgores Hornchurch reviews

★★★★★ 5/5

Trustpilot

Excellent service and customer care.This organisation helped us to sell our…

This organisation helped us to sell our existing house and purchase our new house. They took all of the stress and aggravation out of this process making it easy and straightforward for us. Nothing was too much trouble. They were unfailing in their limitless patience from the number of times they made themselves available to show us and our contractors our potential new house to the numerous times they helped us navigate the online conveyancing. Their knowledge of the market was spot on and their in-depth knowledge of their customer needs both ours and our buyers and sellers meant that they were able to smooth over any potential problems before they had time to materialise. Excellent service and customer care. We would certainly recommend them unreservedly especially Billy and would have no hesitation in using them for any other moves that we may make.

Lesley · 23 June 2023

★★★★★ 5/5

Google

Andreea was very nice fantastic! :)

Nerijus · 22 June 2025

★★★★★ 5/5

Trustpilot

Excellent service

We have never met a more friendly or helpful man than Chen who works in the hornchurch office . He has worked extremely hard to assist us with two properties whilst we were experiencing some personal family issues and he completely took the stress away from us. We would also like to mention Reece in the Hornchurch office who has been very helpful . Would highly recommend these guys to work with …

Deborah · 1 November 2025

★★★★★ 5/5

Google

I had a fantastic experience with Balgores Hornchurch Estate Agents & Letting Agents. Ajay especially has been incredibly helpful throughout my search for a new place, offering the best service, constant support, and clear communication …

Rhea · 16 December 2025

★★★★★ 5/5

Trustpilot

AMAZINGGGG SERVICE

I had the pleasure of working with Peter for my property. The amount of support he has given is phenomenal. I was constantly updated with the next moves and all my queries were answered straight away. Any email, call he'd respond back with an answer. He made the journey smooth and stressfree. Will highly recommend for sure! Thank you Peter! Much appreciated 💐

Tasnimhotmail.co.uk · 25 June 2024

★★★★★ 5/5

Trustpilot

Lewis and Hayley were amazing in securing us a mortgage!

Lewis Channell‑Tomlinson​ helped us with getting a great product on a mortgage where he was very informative and talked us through every step of the way. We are very thankful to him for his extensive support whilst purchasing our property as you can imagine, purchasing a property can be very stressful. Hayley Rossiter was extremely helpful and very supportive in making sure we had all the relevant paperwork so we were in the best position to receive the mortgage offer. I have to say we have had other mortgage advisors in the past, however Lewis and Hayley have exceeded our expectations and we will continue to use their services for future mortgages.

Rubina · 1 June 2023

★★★★★ 5/5

Trustpilot

a special thanks to the team that helped us .

We really appreciate the hard work and help the company has provided us with there professional members in the team. we would not have got the chance to get our hands on this property without them. we would especially like to thank Darrel Sackey and his members of team for their hard work and perseverance in getting me and my family a property that we would like to call home. And to go even further beyond, this whole process was complete with in two months, which was outstanding grateful.

Om · 20 May 2023

★★★★★ 5/5

Trustpilot

We have worked with our agent in the…

We have worked with our agent in the lettings group for a number of years and have been very happy with the level of service we have received. All questions have been responded to promptly in a friendly and professional manner. Furthermore they were very helpful at the end of the contract when the property transferred ownership ensuring everything went smoothly. Thank you.

Elizabeth · 21 January 2026

★★★★★ 5/5

Trustpilot

Thank you Glenn & Claire!

My partner and I are first time buyers and we received amazing service throughout every step of our journey. It can be a really stressful experience but Glenn Hardie and Claire Dartnell made sure it was completely stress free and a seamless process. We can't thank you both enough. Thank you so much Glenn for your patience (as we've been searching for our first home for a while now) and for making this experience enjoyable. We've loved your support and for making us feel at ease. I will definitely be recommending you to all my friends who are looking to get on the property ladder!

Emily · 4 May 2023

★★★★★ 5/5

Trustpilot

Thank you Glenn & Claire!

My partner and I are first time buyers and we received amazing service throughout every step of our journey. It can be a really stressful experience but Glenn Hardie and Claire Dartnell made sure it was completely stress free and a seamless process. We can't thank you both enough. Thank you so much Glenn for your patience (as we've been searching for our first home for a while now) and for making this experience enjoyable. We've loved your support and for making us feel at ease. I will definitely be recommending you to all my friends who are looking to get on the property ladder!

Emily · 4 May 2023

★★★★★ 5/5

Trustpilot

Thank you so much to Maria and her team…

Thank you so much to Maria and her team for amazing hard work and support. In a short space of time they processed two mortgage application, with successful outcome. They were extremely helpful, polite and most importantly very proactive. We were getting updates from them as soon as there was a new development and explained everything clearly with great professionalism. The outstanding customer focus is central to everything they do. I will 100% recommend their service to prospective customers. Yes, Balgores has one of the best mortgage broker in their team - Maria Rhule!

Customer · 1 May 2023

★★★★★ 5/5

Trustpilot

Dagenham...brilliant Team

I have been with Balgores for two years now. My experience with everyone in the various teams, whether in the Dagenham Branch, or elsewhere, have been very positive. For my most recent experience, as a landlord, id like to thank the Dagenham Team, especially Danny. He has been very prompt, polite, responsive, and eager to help. I reached out to him on Friday evening out of office hours, and he responded. He was helpful in guiding me through the licensing process. Id also like to thank the wider team. There is such positive and collaborative approach to their work. Danny is definitely a 5 star.

Mo · 28 April 2023

★★★★★ 5/5

Trustpilot

Having previously used a rubbish…

Having previously used a rubbish company to remortgage, I was quite apprehensive trying again until I met Daniel (early March) through my daughter’s friend. Her description of Daniel was spot on. Excellent, down to earth, cheerily, easy to talk to, a good listener, very patient and knows the business well. Daniel did exactly as promised. The remortgage process was surprisingly quick. I was kept updated. I had some stressful days but I was always reassured. Daniel was always easy to reach. In all SUPERB service. Thank you so much Daniel & Hayley. Caroline (Ilford)

Caroline · 21 April 2023

★★★★★ 5/5

Trustpilot

Excellent service once again

This is the second time we have used Michael, Michael initially did our first mortgage 5 years ago and has just assisted with our remortgage. Michael had the difficult job of trying to secure us a good deal, this was challenging especially with the bank of England rising the rates, however Michael managed to find us the best rate at the time. Mackensie was excellent keeping us updated with the progress of our mortgage application. We will definitely use them when we renew in 5 years time.

COLIN · 15 April 2023

★★★★★ 5/5

Google

Chen was amazing to deal with

Martin · 24 May 2025

★★★★★ 5/5

Trustpilot

Mortgage Adviser: Gemma highly recommended

Brilliant service from the Mortgage Advice Bureau - Gemma Doganca (Mortgage Adviser). Gemma has been by my side for almost a year from viewings and offers through to purchase! She's been a consistent ally throughout (including 2 mortgage applications and offers as the first purchase fell through!) and is highly responsive and incredibly knowledgeable. She is generous with her time and is always proactive and works with your best interests in mind. Her colleague Rohima has also been regularly checking in and helped keep things moving along. Thanks both!

KP · 3 April 2023

★★★★★ 5/5

Google

Balgores made a very dispruted, confused family a happy once again vibrant family with a lovely 3 bed room home. This is just about the house but the agent and search experience from the Hornchurch staff especially one of them called Recce …

Lil · 16 September 2025

★★★★★ 5/5

Trustpilot

Mortgage Broker: Michael Gibbon

Our experience with Michael Gibbon was faultless. He went above and beyond to explain every step of the process and provide alternative options, it really felt like he cared about us and wanted to get the best deal possible to suit our needs. As first time buyers Michael guided us through the process step by step.He informed us of when to do each step so we wouldn't lose out on any money. Michael even contacted us on his day off as interest rates were rising and he wanted us to secure the lower deal. He keeps us up to date with any decreases so we can move over to lower rates before signing our contract. I would recommend Michael to anyone looking to buy a house as he made the experience stress free and we felt supported throughout (even after the mortgage offer). We want to thank Michael and his team for everything.

Hannah · 22 March 2023

★★★★★ 5/5

Trustpilot

Can’t recommend Paul Young enough

Can’t recommend Paul Young enough! He was brilliant in sorting mine and my partners life insurance, health insurance, income protection and everything inbetween. We found it really helpful to be able to talk to Paul on the phone and he talked us through everything we needed to know in a way we understood. He definitely got us the best policy for us and our needs and also took all the hard work and stress out of it. I’ve already recommend him to family members and they had the same excellent service. Thanks again Paul

Kris · 20 March 2023

★★★★★ 5/5

Google

Just wanted to give a shout out to Donna from Balgores who helped us with our new home. She was incredibly supportive, professional, very helpful and made the whole process less stressful for us. Thank you Donna!

Theresa · 22 May 2025

★★★★★ 5/5

Trustpilot

Excellent mortgage advisor

Great service from the mortgage advisor Peter Walker and also from fellow team member Claire. Peter was so helpful throughout the whole process and made it as stress free as possible. Great communication and always responded to queries really quickly, and even managed to get me a better deal on the mortgage after the initial application! Would highly recommend.

Eleanor · 11 July 2024

★★★★★ 5/5

Trustpilot

Jody Manno was amazing estate agent

Jody Manno was amazing estate agent Made the whole process easy for me and was completely professional at all times Responds to emails and calls promptly Highly recommend using Balgores and especially Jody Manno

Thomas · 24 June 2025

★★★★★ 5/5

Google

I recently rented my first flat with Balgores and the whole process was so easy, straightforward and no stress. I had the pleasure of Reece Woodhall being my letting agent and he was very approachable, responsive and helpful. I’ve had 0 …

Sameera · 16 September 2025

★★★★★ 5/5

Trustpilot

I have been dealing with Balgores…

I have been dealing with Balgores Dagenham and have to say that every team member there have been wonderful, specifically I was impressed by their patience with me as a client even after I had to reschedule the viewings several times. I also would like to especially thank Ali, who is a mortgage advisor associated with the branch. He has gone above and beyond his role and been very responsive whenever I've had queries. As a 1st time buyer, he's even helped with useful advice and I'm totally relaxed knowing that the process is being handled smoothly. I was also amazed with how quickly he managed to get my mortgage offer, so am very pleased to have his service provided throughout, even after receiving the offer.

Sabreena · 23 January 2023