Trusted Agent profile · Hornchurch
Verified
★★★★★
1,259 reviews across 2 platforms
1 North Street, Hornchurch, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, at 1 North Street, is rated 4.6 out of 5 across 1,259 reviews on two platforms, including 510 Google reviews rated 4.6.
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Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
5/5
TrustpilotWe made the best decision to choose…
We made the best decision to choose Balgores for finding out home 🥳 Best team ever. I will definitely recommend to anyone 👌 From seeing our house until having the keys was just a small step (exactly two months) with daily update and always a good response from them. Thank you Sean Londors, you are the best advisor ever, thank you Sarah Oakley for keeping us updated and for your hard work 🥰 thank you all team for finding us our dream house
5/5
GoogleAJ provided excellent service. Polite, approachable, and kept us comfortable from start to finish.
Hi Mishal, Thank you for your kind feedback. We’re pleased to hear that AJ made such a positive impression during your visit. Providing professional service and expert property guidance is at the heart of what our Hornchurch estate agent team strives to deliver, and it’s wonderful to know you felt well looked after throughout your experience. We appreciate you taking the time to recommend us. Kind Regards, Balgores Hornchurch
5/5
TrustpilotPete and Claire are the best!!
Pete Walker and Claire Dartnell are invaluable to anyone looking for a mortgage and the level of personalised expert service they have provided us has been by far the best experience we’ve ever had with a mortgage broker. Pete was highly recommended as a mortgage broker by a friend and it was the best decision we made. Pete and Claire were both fantastic and went above and beyond for us on so many occasions. Pete has an huge amount of experience which was priceless to us as we had a complex leasehold sale as well as the onwards purchase. Nothing was too much trouble and he even sought advice about our sale from his trusted contacts (solicitors and other brokers) to help us with our sale. He made the mortgage application completely stress free and was incredibly knowledgable and realistic about it and we couldn’t be more grateful. Claire has been amazing and was constantly in contact with our solicitors to get updates on both our sale and purchase which was amazing. Thank you both so much!!
5/5
Trustpilot5 star service
Myself and my partner had such an amazing experience when we were searching for a mortgage/house. Our mortgage advisor Gemma was amazing! She was so knowledgable and helped us from beginning to end, I literally can’t thank her enough for all her help and support and knowledge, she made the process a lot less stressful. Even when we were nearly ready to complete Gemma was still searching for the best rates and even managed to get our interest rate lower. After we completed we then was recommended Glenn to speak to us about life insurance, once again he was so helpful and knowledgeable and he helped us for the best deal for our life insurance and contents insurance for our property. Thank you both so much.
5/5
TrustpilotWonderful service
As first time buyers, we had little understanding on how to go about applying for a mortgage. Peter was very helpful in advising on the mortgage application and throughout the whole process. Our buying experience was full of postponements and delays yet Peter and the Balgores Sales team were the one team that was chasing and on our side. Abbie and Donna were always super responsive and helping us with queries and follow ups. We are really happy with their service and we highly recommend it! Thank you very much!
5/5
GoogleBest Estate Agents my partner and I have used so far. AJ is the agent we have been consulting with and he’s been fantastic. Polite, prompt, and really easy to talk to about what we are looking for and the timings of our preferred move in …
Good afternoon, Thank you ever so much for your lovely review. We're delighted to hear that you and your partner had such a positive … More
5/5
TrustpilotBalgores, Wickford
Big thank you to Ross, Claire, Amber, Sean and the team at Balgores, Wickford, and to Sarah in sales progression. You were all so helpful and patient with a ‘slightly’ more challenging than normal sale on my house and on the sale of my Mum’s house. There were times when I thought it was all going to fall through but thanks to your perseverance, experience and professionalism you progressed us to two successful sales in what can best be described as ‘newly changing times’ in the market. In addition to the sales of both houses, you managed to find us our forever home, this wasn’t without its challenges either but with an amazing amount of patience and cooperation from you all, you got this one over the line too! The views from the garden are talked about and admired by everyone who visits and works there, we can’t wait to be in and settled so we too can appreciate them every day. I don’t suppose you’ll have to help accommodate a couple of hundred budgies again any time soon either, so that must’ve made it a unique one and quite surreal at times! Thank you all so much.
5/5
GoogleHad a viewing with AJ, very professional, well spoken and friendly! Outstanding service!
Hi Jessica, Thank you for your kind feedback. We’re delighted to hear that AJ provided such a professional and welcoming experience during your viewing. It’s great to know his friendly approach and expert property guidance made such a positive impression. We truly appreciate your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch
5/5
GoogleChen was very professional and friendly on the viewing. Thank you!
Good afternoon, Thank you for your feedback. We are delighted to hear about your positive … More
5/5
TrustpilotOutstanding rental services
I would like to give the highest possible praise to the overall rental service from Balgores Properties and in particular to Dan Lawrence. Dan deals promptly with issues that arise. He makes sure the tenants are listened to and problems sorted in a timely way. Dan always keeps me informed as to what is going on and presents me with solutions, not problems. Dan is a great communicator, fabulous to work with and highly recommended.
5/5
GoogleWorking with Arif on buying multiple properties. He is professional, responsive, and genuinely helpful throughout the entire process.
Hi Kateryna, Thank you for your kind feedback. We’re delighted to hear that Arif has provided professional, responsive, and genuinely helpful support throughout your property purchases. It’s great to know his guidance has made the process smoother when working on multiple properties with the Hornchurch estate agent team. We really appreciate you taking the time to share your experience. Kind Regards, Balgores Hornchurch
5/5
TrustpilotCemalie Doganca- mortgage advisor who helped me
The mortgage advisor who helped me through the application process was phenomenon. Her knowledge, expertise and professionalism was second to none. She was extremely helpful and communicated so well throughout the process. She updated me with progress of my application in a timely manner and discussed all my options and recommended products based on my needs. Cemalie Doganca is an asset to her company. The service I received from her was exceptional! A very personalised service and tailored to my needs.
5/5
TrustpilotBalgores was the agent we used to buy…
Balgores was the agent we used to buy the property. In the final stages of the exchange Billy and Paul both worked hard to get this over the line, especially as the deal ran into some difficulties with our buyer. In the end Billy’s tenacity helped move it forward and finally we succeeded. Two nice guys who are easy to talk to and very professional. Happy to give highest recommendation. Thanks fellas 👍👍
5/5
GoogleExcellent service. I will recommend over and over again. Thanks everyone
Hi Bukky, Thank you for your kind feedback. We’re delighted to hear you had such a positive experience with the Hornchurch estate agent team. It’s wonderful to know our service made such a great impression, and we truly appreciate your recommendation. Thank you for your support. Kind Regards, Balgores Hornchurch
5/5
TrustpilotThank you Peter & Claire
We could not be more grateful to have been supported by Peter and Claire whilst buying our first property. They both go above and beyond to ensure you are kept informed and happy with every decision along the way. No question or request was ever too much for them and Pete was amazing at explaining anything we didn’t quite understand and providing us with his professional advice and opinions. Thank you both for making this such a smooth and enjoyable process!
5/5
TrustpilotIf you’re a first time buyer
If you’re a first time buyer like me or looking to purchase a property, come to Balgores in Dagenham. I was blown away by the level of professionalism and expertise displayed by the team. I would like to send a special thanks to George, Femi, Sarah, Georgia and Faiza for the excellent customer service they have provided and finding my home. Five star all the way. 😁😁😁
5/5
GoogleCannot recommend Balgores (Hornchurch Branch) enough!! Since the offer was accepted it has been quick, smooth and very communicative from start to finish. As with everything there are some delays which are completely out of anyone's control …
Good afternoon, Thank you so much for taking the time to share your experience. … More
5/5
GoogleConnor was fantastic from start to finish! Thought of us from the very beginning with calling us to view the property that ticked all of our boxes. Was so quick with replying to any enquiries and helped us with all our questions.
5/5
TrustpilotSale by auction
I was very impressed with Charlie and his team. I had no experience of selling a property by auction but Charlie’s experience gave me confidence. He ensured I was kept up to date at each stage and I am so pleased I took his advice. Thanks to Charlie and his team’s hard work, the house sold for a much higher price than I expected and the process was quick and painless. Contracts were exchanged at the end of the auction and completion will be in 28 days. There is no chance of the buyer trying to re-negotiate on the price or trying to delay the sale. I would definitely use Balgores again and would recommend them as they were both efficient and professional.
5/5
GoogleI am pleased to leave a 5 star review for Connor who was instrumental in supporting my purchase as a first time buyer. He had the patience to accommodate viewings so that I could decide with conviction if the property was right for me. As I …
Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Connor and Deepuk. … More
5/5
GoogleBilly at Balgores and his team, not only found me the right buyer but got me the best price on my 7bedroom detached house in Hornchurch and when I say best price he smashed the ceiling price of the road and with their contacts and market …
Good afternoon, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us. … More
5/5
TrustpilotCongratulations to Dee for such a wonderful service
I have been a senior manager for the NHS for many years and would have been proud of any member of my staff that was as friendly, competant and dedicated to customer care as Deepak was to me during the buying/selling process. I was let down by several other estate agent but Dee secured my sale and my purchase. I could not be happier, he almost felt like one of tge family
Hi Vera,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your message along to Deepuk. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
3/5
TrustpilotBalgores Property been great - do not go with their in house solicitors !
Balgores Property has been an amazing service, the team there really did take the time to find me the perfect home that met my requirements. I have now moved in to my property. The reason why I have given this 3 stars and not 5 which I personally would of, is because they referred me to their in-house solicitors - AVRillo. PLEASE PLEASE DO NOT USE THEM ! I was quoted by the solicitors 2K but by the end of it i had to end up paying over £3,700, absolute joke ! This puts Balgores in a bad light as this is a service you recommend and offered. This has hugely put me out of pocket.
5/5
GoogleReece Woodall is a good letting agent, the process of me getting my apartment was fast and easy, good communication, trust and reliable 👍👍 I will highly recommend them to anyone….. Thank you Reece for a job well done😊……. Margaret …
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