Balgores Hornchurch reviews

★★★★★ 5/5

Trustpilot

Excellent team

Excellent team, special thanks to Peter Walker and Claire Dartnell. Keeping us updated during the whole buying process and stress free.

Kevin · 30 September 2024

★★★★★ 5/5

Trustpilot

Purchase completed in under 6 weeks!

Purchase completed in under 6 weeks! James was brilliant in handling the initial viewing and negotiations to help us secure the property the same evening! Donna was superb in talking to both sides and chasing docs to avoid any delays. The office are always on the ball with calls & emails, I couldn't ask for more from an estate agent!

Shehan · 28 May 2021

★★★★★ 1/5

Trustpilot

Extremely unprofessional

Extremely unprofessional, like others have similarly experienced, they do not respond to email enquiries nor telephone calls. Rather u helpful and abrupt when you contact on their social media and only reply on there as it’s a public platform. I will never recommend this business and I will make sure others know how they act towards potential tenants, maybe they discriminate against a certain group, who knows. But sadly, a very negative experience and for that I will never recommend this company. They also then remove any comments with negative experiences shared on their social media.

NM · 13 March 2024

★★★★★ 5/5

Google

Balgores were speedy and efficient, they listened to my specific requests and found me the right tenants for my property. Jody was especially helpful and kept me well informed during the whole process ... Thank you to Mark, Jody and the team at Balgores.

Lesley · 22 May 2023

★★★★★ 5/5

Trustpilot

Great service throughout the duration…

Great service throughout the duration from beginning to end .A special mention to Andrew who’s experienced negotiation skillsAnd style managed to bring buyer and seller to common ground And achieve a sale Mr toulson

Lee · 23 May 2019

★★★★★ 5/5

Google

Jody was very helpful, responsive, kind and professional. She made the process very smooth and straightforward for us from start to end. Overall great experience! Thank you Jody!

Simone · 22 May 2024

★★★★★ 5/5

Trustpilot

Great Agency

Great Agency, amazing staff. They have made our buying experience so easy, as we were first time buyers we had no idea what needs to be done. They explained the whole process, recommended Morgage advisor, who later on recommended solicitors. We managed to move in to our new home in 3 months. Thank you all!

Mariya · 26 February 2022

★★★★★ 1/5

Trustpilot

Worst experience we’ve ever had

Worst experience we’ve ever had. We moved in despite them after securing a key ourselves. Rang 9pm night before telling us we couldn’t move in because a new boiler was being fitted!! No thought to where we might live , no common sense, just ‘computer says no ‘ attitude. No idea who gas was with or electric or WiFi basically getting paid 12% management fee to do nothing. Would never ren or buy a house that had Balgores as agentsAs is typical of Balgores I contacted as requested, told me he was on holiday and would follow up on his return, can only guess he’s on a very long holiday as no contact to date, don’t use them

Dave · 9 February 2020

★★★★★ 3/5

Trustpilot

Got better eventually

After my initial confidence with selecting Balgores, I have to say that for a considerable amount of time I was somewhat disappointed with the service received against what had been promised. Although they were efficient at arranging viewings and marketing the property, the lack of contact did frustrate me. I lost count of the number I times I had to contact them to find out what was happening! To be fair, this was resolved after the member of staff I had been dealing with left the company. Also some small niggles about the front door not being locked properly and lights left on when they showed prospective buyers round.That being said, after the change of staff, things progressed quite quickly and a sale was achieved.

Diane · 13 November 2019

★★★★★ 5/5

Trustpilot

MAB Peter & Claire

Absolutely fantastic advice and service from Mortgage Advisor Peter and Assistant Claire (MAB). Communication was regular, professional and timely. Claire was proactive at following up any solicitor queries and Peter was contactable at all hours and always responded quickly! Top man!

LW · 7 July 2023

★★★★★ 5/5

Trustpilot

Above and Beyond

Cannot recommend Peter and the team at Balgores enough. They have assisted us no end through the toughest house move you can imagine, always punctual and concise and go above and beyond to get things over the line, at all hours imaginable. Thank you all, Reece and Rachel.

Reece · 17 November 2022

★★★★★ 5/5

Trustpilot

I used Peter Walker & Claire for my…

I used Peter Walker & Claire for my mortgage (for the 5th time now) as they always delivery and never disappoint. Initially sound advice on a strategy and then a pain free and easy process of obtaining a re mortgage. Clear communication throughout the process in and out of office hours with nothing too much trouble, Great service as always - thank you very much

Joe · 4 November 2024

★★★★★ 5/5

Google

fantastic service from andrea travis from ashtons estate agents in Widnes. from the beginning when we enquired about viewing the property that we bought right up until the day of collecting the keys, Andrea provided a very efficient and …

Jake · 9 September 2025

★★★★★ 5/5

Trustpilot

One again the team at Balgores…

One again the team at Balgores Hornchurch lead by Billy Gill, provided a seamless and stress free sale of property having used Balgore’s previously this time was exceptional. Balgore’s don’t offer a service where you’re a name, house, number on their books to sell and meet target’s they listen to are both parties needs and in this instance it proved a huge success for both matching seller and buyer without even the need to go to the street marketing and ensured the sale was expedited within 6 weeks. Faultless, making it stress free for all.

Miss · 23 May 2019

★★★★★ 5/5

Google

Balgores are professional and have managed our properties better than other agencies in the past. Mark Claxton is always very efficient, mannerful and in the knowhow.

Ayman · 22 May 2024

★★★★★ 5/5

Google

Nikola was great to work with, very professional and nice. She has promptly responded and addressed any questions and queries. Helped with advices throughout the process.

Jo · 22 May 2024

★★★★★ 5/5

Google

Easy process from start to finish!

Michael · 23 September 2025

★★★★★ 5/5

Google

Just wanted to thank Patsy for her time and effort in finding us our new home. She was very patient and not in any way pushy when showing us around. She did all that she could to ensure a smooth transaction and so overall we were really …

Graham · 8 October 2022

★★★★★ 5/5

Trustpilot

Process was made easy and stress free

Process was made easy and stress free! Just would like to thank the team at Balgores Hornchurch especially Donna Victor and Deepak who all were very responsive and professional throughout this process. I would highly recommend them for anyone trying to purchase a property. thank you Luman

Luman · 14 November 2022

★★★★★ 5/5

Google

Cannot be more thankful for the hard work made by all at Balgores to help us buy our first house especially Anika (mortgage advisor). Would recommend these guys to anyone as it has been such a seamless process with constant communication and explanation throughout! Will be using them for future purchases/sales.

Alicia · 22 May 2022

★★★★★ 5/5

Google

Massive Thankyou to Mark for helping me out over the past couple of weeks. Can’t tell you how much I appreciate the out of hours updates. Genuinely made me feel as though you cared :) not something you come across all that often. Clearly cares a lot about his job, and the people he’s trying to help. Great service! Thanks again

Gemma · 22 May 2020

★★★★★ 5/5

Trustpilot

Best team ever.

A big thank you to the entire team At Balgores estate agent. I have just completed my first home purchase with this incredible and talented team. If you’re a first time buyer give them a call, I’m sure you’ll receive excellent care. I massive thank you to both George and Femi for all the help they’ve provided me with and regularly updating me with my purchase.

Abdifatah · 30 September 2024

★★★★★ 5/5

Google

Reece was a pleasure to work with from start to finish.Always available to respond to our queries.Kept us updated with any feedbacks requests from the other end,no matter the time during the day or evening. …

Galita · 8 October 2023

★★★★★ 5/5

Trustpilot

A big thanks to Balgores

I cannot praise Balgores enough,we completed during lockdown which wasn’t with out its challenges but the team at Balgores have been amazing ,a special thanks to Billy the manager who has been professional and exceptional keeping his finger on the pulse throughout the whole process ,I would highly recommend Balgores .A big thank you to the whole team.

Donald · 26 January 2021