Trusted Agent profile · Hornchurch
Verified
★★★★★
1,259 reviews across 2 platforms
1 North Street, Hornchurch, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, at 1 North Street, is rated 4.6 out of 5 across 1,259 reviews on two platforms, including 510 Google reviews rated 4.6.
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
5/5
TrustpilotPeterWalker and Claire Dartnell
Peter Walker and Claire Dartnell at MAB were really professional at arranging our mortgage, this is not the first time they have done this for me and if I ever move again it won't be the last, everything was very clearly explained they were always available to answer my questions, the whole mortgage process can be fairly painful but the team MAB.org do everything possible to reduce the stress, thank you both
4/5
TrustpilotI found that Tom was extremely helpful…
I found that Tom was extremely helpful and such a very polite young man I would have no problem with dealing with Tom and certainly recommending him to any future friends and colleagues. He rang me back when he said he would and anything that was asked of him he carried out. Thank you so much Tom for your kindnessMrs Sue Robinson
4/5
GoogleAs a Landlord, it's been a great pleasure receiving services from the Balgores Letting Team. They have been very responsive in securing screened tenants for our properties and proactively engaged with me throughout the search and onboarding process. Special thanks to Chris, Reece and Luisa for their support and dedication.
5/5
Trustpilotamazing first time experience
Shout out to Gemma in particular who always provided excellent customer service and supported us through a not-so-easy process for our first property. She will guide you with her rocking-solid expertise while being super responsive 24/7. We highly recommend working with Gemma and Mortgage Advice Bureau. Morgane and Antoine.
5/5
TrustpilotHelpful and always available
I recently sold my house and purchased my new home with Balgores of Ongar, I have to say through the whole experience of selling and buying was made easy with they way Billy handled all my concerns (which were quite a few) he always retuned my calls and txts promptly.
1/5
Trustpilotshit compani
I contacted them, they know absolutely nothing about the property being sold, i.e., how can I not know about leasehold, council tax, they say they will call back, but they never call back
5/5
TrustpilotBrilliant service Balgores Hornchurch.
The service Balgores Hornchurch provided was amazing from start to finish. Especially Charlie who was extremely helpful and was always contactable during the whole process. He was always willing to open up the property we were buying and gave us regular updates on the purchase progress of our first home. We would highly recommend Balgores. Thank you for your hard work Charlie.
5/5
GoogleGreat agents to work with and helped us get our property very quickly and efficiently. Thanks to Ben and Koy for all their help!
5/5
GoogleI had one of the most smoothest, easiest experiences using Balgores the moment I walked in. Luisa went through all my options with me and set up 3 viewings that same day meeting all my needs. From the process from start to finish Luisa was …
5/5
TrustpilotA brilliant team
Would highly recommend - the marketing and viewings were handled brilliantly by Josh, Niall and team - they were an absolute pleasure to deal with and couldn't do too much for us, and then Sarah went above and beyond to help us get to exchange, keeping momentum up and removing a lot of the hassle.
5/5
TrustpilotRecently sold and purchased a house…
Recently sold and purchased a house with Balgores. Great service from start to finish. Nothing was too much trouble, kept up to date with everything on a regular basis. Chris and Jess were extremely helpful and Donna in sales progression was very efficient too. Would definitely recommend this estate agent.
5/5
TrustpilotPeter Walker in the mortgage department…
Peter Walker in the mortgage department team is exceptional. His extremely knowledgeable, informative and will go over and above to make sure that , you get your needs met.I have never in my 20 years of mortgaging and re-mortgaging had such , great level of customer care. Peter , you are , outstanding!. To Balgores SMT - thank you for a seasoned mortgage broker.
5/5
GoogleBalgores was amazing to work with especially Ruby. She was always happy to answer any questions I had and always happy to help. Ruby provides high levels of customer service in a professional manner .I would definitely recommend Balgores.
5/5
GoogleBilly and his team provided an excellent service in helping me purchase my home without any problems. Someone was always on hand to help me with any queries and will always get back to me straight away if I leave a message on the phone. They are polite, helpful and very professional. I would recommend them to my friends and family.
5/5
TrustpilotI have received a fantastic service…
I have received a fantastic service from the team. Donna has been a superstar and the Dee and Viktor to. If I could give 10 stars I would. Would like to give a big thank you to the whole team and was a pleasure working with them all.
5/5
GoogleBaglores has handled my property search amazingly so far. Nikola has been especially friendly and helpful to me as a first time renter!
5/5
TrustpilotI have rented through Balgores twice…
I have rented through Balgores twice now and can honestly say that Toni has been excellent, helpful and approachable, she booked me in for a viewing the same morning I approached her and that house is soon to be my home, I cannot thank her or rate her and the team enough. Would recommend to anyone. Rosaria
5/5
GoogleGreat service. Friendly and easy to reach.
Good afternoon , Thanks for taking the time to leave such a kind review, we really do appreciate it. … More
5/5
GoogleI have to say Thank you to Balgoreslettings Hornchurch branch and in particular Patsy. Patsy has been amazing in her efforts to help me as a future tenant. I'd like to thank her for guidance and simply getting things done. As a person who …
1/5
TrustpilotDO NOT USE THIS AGENT THEY ARE LIARS
DO NOT USE THIS AGENT THEY ARE LIARS I viewed the property and it was confirmed and I was waiting for the documents for a week my phone calls and then Nikola who was supposed to send me the documents lied and then said the property was offered to someone else after we had a agreement
5/5
GoogleThey take care of everything and always quick to find a tenant for me
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
1/5
GoogleStay away from balgores! Disgusting in there attitude. I called up 9am this morning and recieved an email around 2pm stating a contractor should be in contact. …
5/5
TrustpilotAmazing service and guidance from Donna…
Amazing service and guidance from Donna Hickey, Claire Dartnell, Chole and Peter Walker at the Upmister branch. At the time I was first time buyers and they all made the whole process go Smoothly for me. Any queries we had they answered it straight away and were very professional. The entire team took great responsibility of my journey for buying my house and treated the process as if it was their own journey. I honestly cannot thank them enough and would definitely recommend their services.
5/5
GoogleBest estate agents in the area!! Enquired about a few lettings and dealt with Leigh who was superb. Asked me to give him an email whenever if I wanted to discuss a new letting I came across. Recently completed a move into a new build flat and Balgores were really helpful throughout- definitely recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Balgores Hornchurch is among the ESTAS 2026 winners.
Source: The ESTAS 2026 winners, as published.
Send Balgores a message.
Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards.
