5/5
TrustpilotOur estate agent was great
Our estate agent was great, very organised and prompt responses to emails, helpful during the buying process and good communication. Would definitely use them again in the future.
Trusted Agent profile · Hornchurch
Verified
Balgores Hornchurch reviews
★★★★★
1,259 reviews across 2 platforms
1 North Street, Hornchurch, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, at 1 North Street, is rated 4.6 out of 5 across 1,259 reviews on two platforms, including 510 Google reviews rated 4.6.
Reviews
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEasy, helpful and professional
We just exchanged on our property in Elm Park. Donna was instrumental in making this happen in such a short timeframe. She answered my emails and concerns quickly and comprehensively. Thank you so much, Donna and the Balgores team.
5/5
TrustpilotA massive thank you to Pete and Claire…
A massive thank you to Pete and Claire for their help on my remortgage. Always so efficient and helpful. Brilliant service as always, repeat customer for 5 years now.
5/5
TrustpilotWhat an unexpected 5* service!!!
I say unexpected as I, unfortunately, had a not so positive experience with Balgores years ago (apart from Pete, the mortgage guru, he's always been legendary!). When the house I wanted to view this time was with them I was a bit worried. So, before they even started they were on the back foot with me which highlights just how good the service was to turn my opinion on its head. I can't thank the team enough, Pete, Claire, Donna and of course the epic Dee...you are incredible at your jobs and helped make a stressful process as smooth and reassuring as possible... thank you, thank you, thank you!
5/5
GoogleI’ve used Balgores a few times now and the service gets better every time. I found they were very informative with feedback and answered any questions I threw at them. I can’t thank Billy enough for all his help and even answering my phone calls at silly times of the day. I would highly recommend Billy and the Balgores team.
5/5
TrustpilotAll the staff
All the staff, above all Ryan Perry was very helpful and friendly and professional, any issues were dealt with quickly and efficiently, with great simpathetic understanding. Thank you.
Agent replied · 12 June 2024
Hi Kultar,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your message along to Ryan. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
GoogleThanks Koy Tate for helping me find a new place. It is conveniently located and he helped me with a convenient move
5/5
GoogleRyan has been an excellent agent, well he helped us in many ways to get in to the property. And very happy today bcz just passed the references and ready to move. Thank you so much Ryan.
5/5
TrustpilotExcellent Service
We sold last year through Balgores Dagenham and could not fault them. Having bought and sold in the past the experience with Balgores was above and beyond, and if we choose to move in the future we would definitely use them again.Thanks to Curtis and his team for making it all go so smoothly!
5/5
GoogleI rented a house via Balgores in Hornchurch in November 2021. From my very first call to the agency the process was handled professionally, in a respectful manner and all points were dealt with promptly. Mark was handling the case and was …
5/5
GoogleWe are delighted to have sold our property with Balgores. Such sold our property and took care of everything in a very professional manner. Everyone is very motivated and we had excellent communication with all members of the Balgores team throughout the selling process.
5/5
TrustpilotApproachable and hard working
I was looking to organise my life insurance along with my mortgage application. The staff at balgores were very approachable and helpful. In particular Lucy Jenkins put in a brilliant shift in chasing up my surgery for months on end in the respect of my life insurance.
5/5
TrustpilotOutstanding service
Balgores continues to provide an outstanding service. I have used the company for a number of years and had one change over of residents in my rented property. I find all staff helpful and knowledgeable, but have had most contact with Daniel Lawrence. He is always polite, informative and excellent at keeping me up to date with people viewing the property and progress with offers made on renting. I feel confident that the rental process is in safe hands with Balgores.
5/5
TrustpilotWe recently sold our property with Ricky Nelson of Balgores
We recently sold our property with Balgores and the agent who dealt with us was Ricky Nelson. I would not hesitate to recommend him as he was extremely professional and a pleasure to work with. Our property sold within 2 days thanks to Ricky’s help.
5/5
GoogleNikola has been amazing in helping us finding our new home. Helpful and friendly, I really recommend work with her.
5/5
GoogleQuick process, straightforward. Top Estate Agent.
Agent replied · 22 May 2026
Good morning, We are delighted to hear about your quick and straightforward experience with our team. … More
5/5
TrustpilotVery happy with the service from start…
Very happy with the service from start to finish. Josh was there from the start and helped me several times throughout the process and Sarah was amazing helping get the purchase through for me. I don't think it would have been as smooth and as quick without her help. Thanks everyone.
1/5
GoogleVery unprofessional. Try to chase them. Late response. I dont like the services. Highly not recomended
5/5
TrustpilotAnika was the most helpful and informed…
Anika was the most helpful and informed advisor I could’ve asked for. She made the process extremely easy and clear to me being a first time buyer! Definitely recommend her to anyone looking for a mortgage advisor and wanting to feel secure in their decision!
5/5
TrustpilotI used Balgores to sell my mums…
I used Balgores to sell my mums bungalow... the service was excellent from talking me through the probate process to completing the sale. Donna (Hickey) kept us up to date every step of the way and helped nudge the solicitors as and when needed...!! thanks Donna.
4/5
TrustpilotAlly was personable and really helpful…
Ally was personable and really helpful with the advice of what insurance I needed and what I didn’t. With the products I selected he was thorough. Also saved me money … always a bonus. Highly recommend.
5/5
GoogleCouldn’t recommend balgores enough especially Mark Claxton that I have dealt with a lot,, very helpful polite defo recommend
5/5
GoogleWould definitely recommend the Mortgage Advice Bureau team. Lewis and Hayley were great throughout the process and very thorough.
5/5
GoogleMany Thank to Danielle at Hornchurch Lettings for making our move so easy We absolutely love our New Home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Balgores Hornchurch is among the ESTAS 2026 winners.
- Best in Postcode (1)ESTAS Best in Postcode 2026
- RM11 Sales & Lettings (Landlords & Tenants)
Source: The ESTAS 2026 winners, as published.
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Questions about Balgores Hornchurch
Has Balgores won any awards?
Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards.
