Trusted Agent profile · Hornchurch
Verified
★★★★★
1,259 reviews across 2 platforms
1 North Street, Hornchurch, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, at 1 North Street, is rated 4.6 out of 5 across 1,259 reviews on two platforms, including 510 Google reviews rated 4.6.
Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
5/5
GoogleWords can not describe how I felt when I received the keys to my flat. I must commend the team for a job well done. I want to thank Mark Claxton specially for his swift response and his professionalism, he made the journey worth the while. …
1/5
GoogleNot impressed with the 'help' I received from the girl who I spoke to. I've dealt with the dagenham office before and was very impressed and happy. This girl I found to be quite abrupt and not very approachable. Even if, like in my case, she was unable to help, there's ways and means of talking to a customer. I did expect respect and manners, but she made me feel like I was a nuisance and wasnt much good at all. I only wished I'd asked her name. So I shan't be using balgores again. There are plenty of other agents in the area, if only I'd gone to the others first and avoided this place. I feel extremely let down and wouldn't urge people to use balgores in future. Shame.
5/5
GoogleThanks Such Pattwal from Balgores Hornchurch for an excellent service in the sale of our house in Rainham. Very professional service, good and timely communication and above all great ability to be concise on complicated matters. We highly recommend Balgores if you want a professional and no fuss sale of your property.
5/5
TrustpilotFirst Time House Purchase
Balgores were very helpful and efficient in helping us purchase our house. Nigel was very on the ball and Sarah was always in contact to make sure we were okay and getting the information we needed. Would definitely recommend to a friend.
Hi Thomas,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praises along to Nigel & Sara - please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
1/5
GoogleNot happy with their communication when they tried to sell our house. I feel there is a lot in common with other 1 star reviews listed here.
Thank you for your feedback, as you will know this matter is already being dealt with internally and everything has been clarified to evidence, in turn, that your review is misleading and untrue.
5/5
GoogleTeddy it was brilliant salesman appreciate a lot. whatever I needed to help me, he was there. I recommend everyone to choose him because he was brilliant.
Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Teddy. A huge congratulations on completing your new home purchase. … More
5/5
TrustpilotBalgores Upminister & Donna - Superstars!!!
Buying a property is one of the most stressful things in life and having Balgores Upminister and in particular Donna in our corner working through the various challenges has made the experience great. I was kept up to date through the whole process and can't wait to enjoy the purchase. Thank you very much!
5/5
TrustpilotMy experience with the Agency was…
My experience with the Agency was faultless . Jack was very good , professional and helpful . He was always ready to help and answer an queries . He supported us so much and the sale was smooth and quick .
Hi Tandiwe!Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I've just spoken to Jack from our Romford branch to pass along your message and he's over the moon to hear that you're so happy with the service he provided and he wishes you his best!Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
GoogleWe are having a very good experience during the processing of our next lettting. Jody is always very responsive and excellent regarding any of our queries and confusions. We would highly recommend Balgores to everyone.
5/5
GoogleBalgores handled my property efficiently and swiftly. Nikola was particularly amazing. She helped my family and I with all the procedures and processes. Any questions or queries, worries or reservations that I had - were always answered and reassurance was given. I had such a smooth process - highly recommend!
5/5
TrustpilotBen at Balgores
Ben has been very active since he has taken responsibility for our letting account. He has kept us well informed and has worked hard to find us the best prices for any repairs required to our property. Anne Fitzgerald
5/5
TrustpilotI couldn't of asked for a better estate…Balgores Dagenham Essex
I couldn't of asked for a better estate agents to rent my house. As a landlord they have looked after the property and Tennant's and have left me stress free. I am always updated if anything arises. I receive brilliant support and they are really helpful and answer any questions I have. Thank you Paul, Charisse and Amanda
1/5
GooglePoor after sales experience. We didn’t receive any updates on our sale from March until July. Then suddenly we were told that our buyer was proposing an exchange date two weeks later. We ended up having to put our belongings in storage …
Good Morning Matt; Thank you for your comments, I am terribly saddened to see this feedback. Please can you email me your previous address so I can look into this matter for … More
5/5
TrustpilotGreat communication, flexible appointments
Great communication and flexibility. Peter and his team really went the extra mile to help us purchase our first property. Would definitely recommend!
5/5
TrustpilotNikola
Nikola, our lettings consultant has kept us informed every step of the way and we have been very pleased with the entire process. Nikola has been professional but friendly throughout, very reassuring. Thank you :)
5/5
GoogleNikola was great - she was super fast and quick to answer any questions, calls and got everything sorted really quickly for us. Sent properties available, booked viewings, got an offer accepted and started the paperwork for a tenancy agreement in 72 hours. Could not recommend her more :)
5/5
TrustpilotThanks Reece for helping with the…
Thanks Reece for helping with the property you were very professional with your services. I will recommend more people to Balgores you are exceptional and reliable. Thanks once again.
4/5
TrustpilotBalgores reliable, positive and lots of communications
Was kept informed throughout. Dee at Balgores were very helpful dealing with my son Photos of the house were most impressive. A good sale fee was higher than wanted but able to negotiate. So it was a good experience.
Hi Frances,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotA all round excellent service from…
A all round excellent service from Balgores especially Ryan can’t say thank you enough for your help in purchasing our new home will definitely recommend anyone to use these guys they really on the ball and know their stuff
Hi Salim! Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your message along to Ryan at our Romford branch.Please do not hesitate to contact us in the future if you're looking to buy or sell again. All the best, Bradley
5/5
TrustpilotVery proactive, accessible and amenable team
I had a positive experience with Balgores Property. My first experience was with Peter Walker and his understanding of the property market and mortgages in particular swayed me to pay a premium for his service even though I previously had two other cheaper/free advisors lined up. He was very accessible and responsive and his overall demeanor was assuring. He was also very available throughout the process to respond to our numerous questions anytime. Most importantly, he helped us negotiate a further 3.5% reduction in the property value after the bank's survey. Also, the team assisted us with the insurance covers and we're guided with respect to all our available options which helped us make informed decisions. I know I'm a very difficult person to please but this team went over and beyond to provide good and exceptional service to us during our property purchase process. I would recommend them any day as they were a big part of us not experiencing any frustrations during our house purchase journey. Tomisin
5/5
TrustpilotLewis & Hayley
Lewis was very helpful in breaking down the mortgage process and supporting all the way through to the offer and Hayley is always keeping me updated of happenings . They team made the process less stressful. I will surely recommend family and friends and will be using the services again.
5/5
TrustpilotMortgage advisor
Having used other advisers previously, I was recommended Gemma from someone.What a pleasure, quick to respond and was very able to answer all my questions. She managed to sort my mortgage in less than a month. Great service, cannot recommend enough. Also big thank you to rohima for her excellent work.
5/5
GoogleI very happy to worked with Balgores, they are very professional. Reece Wodhall helped me with everything! Thank you so much all Balgores Teams!
Good afternoon , Thanks for taking the time to leave such a kind review, we really do appreciate it. We pride ourselves on giving excellent customer service and we're glad we … More
5/5
TrustpilotI would highly recommend Reece Woodhall…
I would highly recommend Reece Woodhall to turn to at Balgores property for help in regards of any queries you have. Our moving in went super smooth from the moment we found a property on their website, all thanks to Reece.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Balgores Hornchurch is among the ESTAS 2026 winners.
Source: The ESTAS 2026 winners, as published.
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Yes. Balgores won Best in Postcode (RM11) at the ESTAS 2026 awards.
