Trusted Agent profile · Hornchurch
Verified
★★★★★
1,259 reviews across 2 platforms
1 North Street, Hornchurch, RM11 1RL
Part of Balgores, see every office.
Balgores's office in Hornchurch, at 1 North Street, is rated 4.6 out of 5 across 1,259 reviews on two platforms, including 510 Google reviews rated 4.6.
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Every review we hold for the Hornchurch office, from every platform, shown as written. First names only.
5/5
GoogleAfter an unsuccessful sale with two other agents we contacted Billy Gill at Balgores in Hornchurch. Billy has exceptional knowledge of the market and area and provides realistic feedback around what you need to do to prepare your property …
Good morning, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More
5/5
TrustpilotMichael Gibbon has been exceptional
Michael Gibbon has been exceptional, from start to finish. He was recommended to us by a friend, and being first time buyers, the whole process is new to us. Michael answered all our questions, was available whenever we needed, was timely in all his communications and meetings and made the entire process pleasant and stress free. I would not hesitate to recommend him to anyone buying a house!
5/5
GoogleBalgores are a very friendly and professional outfit. For my experience, It's like they have an indepth awareness of how the competition operate and raise the bar from a lowly 6/7 for the others to 10 out of 10 for Balgores.
Good morning , Thanks for taking the time to leave such a kind review, we really do appreciate it. We pride ourselves on giving excellent customer service and we're glad we … More
5/5
GoogleHey! just wanted to give a shoutout to Belgore Lettings for their amazing service! They were so quick and professional in helping me find the perfect apartment in Hornchurch. I have to give a special mention to Nikola Tokarska, one of their …
5/5
TrustpilotExcellent Service
Paul Young Highly recommend! We were referred to Paul by our mortgage adviser to discuss possible income and general life protection. Paul was very helpful and insightful, he went out of his way to provide us with more information than needed, prefilled in forms and gave some great points, which we have followed through with. Thank you Paul!
4/5
GoogleWell there have been mixed motions while going through the search and the process...but until we got in touch with the beautiful Kelly ...She does take her work seriously and listens to the client's needs and works according to their needs ... A good person to interact with and honest in replies. Thank you Kelly...We trust Balgores as one of the best in business and primarily when your looking for Hornchurch area they are the ones to look for ...
5/5
TrustpilotExcellent service
Michael and Mackensie were excellent. Michael is very knowledgeable and was able to talk us through all of our options in this difficult climate. He worked hard and on a short time frame to secure us the best possible mortgage. Mackensie was excellent keeping us updated with the progress of our mortgage application. We will definitely use them when we renew in a few years time.
5/5
TrustpilotWe have received an excellent service…
We have received an excellent service from Balgores in the marketing and sale of our property. They handled all the viewings and worked around times convenient to us. We would like to thank Josh for dealing with the viewings and particular thanks to Sarah for all her hard work and tenacity in getting us to exchange of contracts on our sale and purchase at such a busy time in the property market. She has worked tirelessly to ensure that we were able to achieve completion before the SDLT deadline. I would highly recommend Balgores in future to anyone looking to sell their property.
5/5
TrustpilotCan’t recommend Balgores enough!
Joe has been excellent throughout our purchase, and kept on top of the whole process and went above and beyond. We sold through another agent, but our purchase was with Balgores, and there was no comparison in the service given between Balgores and the other… we can’t thank Joe enough for pushing our chain on and getting things across the line. If we ever sell again we would 100% use Balgores!
5/5
TrustpilotChallenging purchase but all worthwhile!
Buying a property during the pandemic has been a long, challenging and frustrating process. I firstly want to thank Josh Finch who initially showed myself and my wife around to a few properties even drove us to a couple of viewings as we were travelling by foot, this was really appreciated. I wanted to say a big thank you to Lucy and Mackensie to get the mortgage application approved and keeping me informed at all stages.Last but not least me and my wife want to say a big thank you to Sarah Oakley who progressed our property purchase with efficiency, great customer service and always kept me informed of any and all changes (which was quite a few!) Her professionalism and commitment to her job is highly commendable.I highly recommend the services of the Balgores property team.
5/5
TrustpilotTotally recommend Balgores Wickford
I can highly recommend Balgores Wickford. Ewan, Ross and the team provided an amazing service . Very hard-working, professional and helpful. They sold my house earlier this year and it all went very smoothly. Thank you all, very much appreciated.
5/5
GoogleI would like to thank Mr Mark Claxton on the outstanding and exceptional client service that you have showed us in search for a right house . You were so versatile we are very pleased to have landed in your care while trying to find a place to call our home during these difficult times . We appreciate your level of dedication commitment and reliability while dealing with your clients . From the moment I got that email from you I knew I was going to get a house . You were very helpful I can’t even explain how supportive you have been to us. One reason to why we didn’t view the house is simply because we trusted and believed in you . However, I must admit I’m still in shock , I didn’t expect the house to be this beautiful . It’s like I’m having a never ending dream . I have no words good enough to express my gratitude Mr Claxton . You are a silent hero and we will always remember you for as long as we still live in our home . We wish you the best . Yours Shakilah
1/5
TrustpilotSly and unprofessional staff at Balgores Estate Agents.
Some staff at Balgores Estate Agents in Dagenham are time wasters specially Femi Aladeokin. Although Alfie was genuine who showed me the property at 58 Rogers Road Dagenham. I made an offer on the property and was given the impression that the vendor most likely would accept this offer as it was the highest and that the property had been vacant for the past year due to probate order. I was informed by Alfie to send all my solicitors details as this would speed matters, which I did. The following day Femi Aladeokin came on the scene informing me that he is dealing with the property and Alfie was dealing on his behalf and that the vendor has refused my offer so I increased my offer and after five minutes Femi called me to say that my increased offer had been refused. I then increased my offer to the full asking price but I believe it was never conveyed to the vendor although I was a chain free and met the vendors requirements. Femi sent me a letter that evening via his admin team in which he only mentioned my first lower offer (and no mention of the higher offer) saying vendors non acceptance of the lower offer. When I called the next day I was kept on hold for long time and Femi did not have the courtesy to come to the phone and I was never informed if the vendor was ever conveyed my offer of the full asking price. Very sly and unprofessional behaviour of Femi Aladeokin i would not be recommending them to anyone. Avoid being served by Femi Aladeokin when dealing with Balgores estate agents in Dagenham.
5/5
TrustpilotExcellent Estate Agents
I can’t praise Balgores enough, especially Sarah Oakley and Allannah.My house didn’t even go on right move and sold for the asking price, I was happy I only had to show 3 couples round as my schedule is hectic and selling and buying is one of the most stressful things in life but Sarah made it so much less stressful than it should of been, she did all the chasing with solicitors, buyers and sellers..... I wouldn’t go to any other estate agent now..... just go to Balgores..... Best Estate Agent
5/5
TrustpilotExcellent service from Balgores!
Excellent service from Balgores when we wanted to purchase our first property. Thanks to Lucy Franklin our mortgage broker who helped us on our way to getting all the necessary paperwork we needed to get started. She was very friendly and professional and easy to work with and welcomed every inquiry we had and there was no silly question. We were then met by Balgores property consultant Josh Finch who was extremely helpful in helping us organise our viewings. He also endeavoured to allow a degree of flexibility to suit our busy schedules. Thanks to Sarah Oakley and Mackensie Walker who helped us through the final proceedings in co-ordinating everything we needed with our solicitor. They were very professional and worked in a timely manner to help speed things up for us due to the urgency of our situation. These are the right professionals you needed.We really can't thank you all enough and we look forward to working with you all again in the future. Lisa and Ike.
5/5
GoogleThe good experience started with discussing terms and market value with the letting director Chris Ping who was effective in communication and reasonable on charges. Reece was doing a great job on finding us tenants and make sure all paper …
5/5
GoogleBalgores, Hornchurch is by far the most outstanding Estate Agents that we have ever dealt with. All the staff that we have worked with have been incredibly helpful and understanding. In particular, I’d like to spot light the agent who …
5/5
GoogleVery professional in letting my property
Good afternoon, Thank you for your review. We always aim to provide the best customer service possible. Best wishes, Balgores Hornchurch
4/5
TrustpilotHenry at Loughton branch goes above and beyond!
Henry from the Loughton Branch has been exceptionally helpful in supporting both me and my husband whilst viewing a property that we might want to let in the Loughton area. He has been honest, trustworthy and ensured he has been available to us even out of office hours. He has listened to me ramble on about my personal concerns about the property and continues to try his best to put our minds at rest at each stage so far. We couldn't have asked for a better service. We have dealt with many estate agents in the past who have not gone above and beyond like Henry has - he has really stuck out as a good egg to us and even if we don't end up going for the property that he has shown us we know that he has done his best to make us feel at ease.
5/5
TrustpilotMy heartfelt thanks and appreciation
I am a Hong konger buying the property in the UK for the first time. The buying property whole process in the UK are quite different from those in Hong Kong, that is not easy, fortunately with the help of the entire team of Balgores Property of Hornchurch, they helped me find my favorite house, and I am happy to tell you, now the transaction was finally completed.From making appointment viewings the house until to my offer to the seller for negotiation, Sam and Kellee were get it done quickly, Hannah take over the case afterward, she always follow up my every email promptly, react quickly to my every requirements, she work carefully and responsible, with high efficiency and achievements, including some negotiation about the furniture with the seller, one more important thing is Hannah kept helping me urge my solicitor, enable the transaction can still be completed quickly during the pandemic period.I am here express my gratitude to this team of Balgores Property of Hornchurch, they all are excellent, especially Hannah, she really a good helper.
5/5
TrustpilotExcellent communication, great service.
We have recently sold our home through Balgores. We have been highly impressed by the team and their support. In particular Joe and Michael who have always been very easy to contact, knowledgeable and helpful. We are particularly impressed by the very comprehensive information gathering that takes place as offers are made. This means you can feel confident that the finance and chain links are as secure as possible. Communication throughout the process has been excellent. We’d highly recommend. Thank you Balgores.
5/5
TrustpilotI wanted to say a massive thank you to Balgores Property Leasing Team
I wanted to say a massive thank you to Conor, Charisse and the rest of your team. You really do a great job dealing with us your landlords and of course the wonderful tenants. You always are professional, attentive, on top of any issues and always ready to give advice regarding tradesmen for repairs, general work needed to the property. Also, you work so well as a liaison between Landlord and tenants. I would like to make it known to your bosses how much I appreciate all that you do as a team.I would also like to give a massive praise to Dan Day one of your contractors you use and recommend. When my last tenant moved out there was some work that I wanted to have some work done on the property. You recommended Dan and I cannot praise him enough! He has been very professional, hardworking, executes work in a very timely manner, accommodating, always looking out for your best interest. He is a pleasure to work with and a massive asset to you. I couldn't recommend him highly enough.
5/5
TrustpilotHighly recommended
Jo and Billy were brilliant at steering me through the sale of my flat. Messages were answered quickly, queries were solved and when I was uncertain they were very re-assuring. All done with good humour. I couldn't have asked for an easier passage through what can be a very confusing and stressful process.
Hi Stephen,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise along to Jo & Billy. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotProperty purchase
I would like to thank Connor and the team for helping me throughout the process of my first property purchase. Very professional and was patient and consistent when getting back to me with all the information requested. Thanks to Balgores, my property purchase went smooth and I'm so grateful. I highly recommend them.
Hi Jessica,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praises along to Connor at Gravesend! Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
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