Trusted Agent profile

Sowerbys Holt reviews

β˜…β˜…β˜…β˜…β˜… Excellent

302 reviews across 3 platforms

1, Market Place, Holt, NR25 6BE

Sowerbys's Holt office at 1 is rated 4.8 out of 5 across 302 reviews on three platforms, including 284 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026.

Google logo

4.9 / 5

284

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Sowerbys, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Holt office, from every platform, shown as written. First names only.

5/5

Google

We have found Joanna Lobb to be most helpful. Thank you Joanna for being so efficient and tenacious in pursuing all the details of our house purchase. We are really looking forward to getting into our new home.

Mike Β· 23 July 2023

Agent replied Β· 17 June 2024

Thank you for this review!

5/5

Google

Terrific service once again from Sowerbys who always go the extra mile. Thank you to all at the Holt office, with special thanks to Zoe who has worked very hard on a tricky sale. This is our fourth sale in a row with Sowerbys, and we look forward to the fifth.PositiveResponsiveness, Quality, Professionalism, Value

Steven Β· 25 October 2021

Agent replied Β· 17 June 2024

Thanks for taking the time to leave a review! It's great to hear that you've had another great experience with us and that Zoe has been able to help you with the sale process.

5/5

Trustpilot

Professionalism at it’s best

Spencer was very professional and friendly in our recent dealings. His attention to detail, depth of knowledge and advice was impeccable.I have no hesitation in recommending Sowerbys and Spencer’s team to anyone thinking of buying, selling or simply seeking tentative advice prior to their decision making.

Mrs Β· 2 November 2024

5/5

Google

Thankyou Sowerbys Holt for your efficient , professional and friendly support in the sale of our house - first class service ! Particular thanks to Rachel and Laura on accommodating the viewings and Paul for his advice

Amanda Β· 23 July 2023

Agent replied Β· 17 June 2024

Thank you for taking the time to write this review.

5/5

Google

Sophie has been excellent as we prepare to move in to a new rental property in Holt. Very responsive and helpful along the way. Definitely the smoothest experience i've had as a renter dealing with estate agents.

James Β· 23 July 2023

Agent replied Β· 17 June 2024

Thank you!

5/5

Google

I don't write reviews for people who are doing their job. I only write reviews when I feel someone has gone above and beyond what is expected of them. My wife and I recently (May 2022) purchased our new home through Sowerbys Estate agents, so technically we were not even their client. However, the service that we received from them has far exceeded all expectations. Our seller's agent was Laura Bird who has been exemplary. Nothing was too much trouble and she always responded to our many queries promptly and efficiently. Laura chased solicitors for us (she must be their worst nightmare!), but she got the job done, she even chased our own agent for the property we were selling. Laura was the only person we dealt with who was always 'on the ball'. If not for her, we would not even have known the current situation or what was holding things up. If ever I sell a property in the future, I want Laura to do it for us! My words to Laura were 'You are a beacon of light in a sea of idiots'. It has honestly been a pleasure to leave this review and having read some other reviews, I am not alone in thinking the above. Thank you Laura it has truly been a great pleasure. Steve & Marie Cockerton

Steve Β· 18 June 2022

5/5

Google

The level of service, support & skills on offer in Holt Sowerbys is simply sensational - from initial enquiries to valuation & viewings & onto the sharp end of getting a house brilliantly to market, swiftly under offer, then over the legal line. Service that is always above & beyond. And lovely people at every turn too. We’ve bought & sold with them… and it’s been spot on. Thank you 🀩

Phil Β· 18 May 2024

Agent replied Β· 17 June 2024

Hi Phil, thank you for your fantastic review! We're delighted to hear that you found the service, support, and skills at Holt Sowerbys to be sensational throughout the entire process. We appreciate your trust in us for both buying and selling, and we're grateful for your kind words. Thank you!

5/5

Google

We are delighted to have finally moved into our new home! Thank you so much to the Sowerbys Holt team for all the assistance and helpful advise along the way. Joanna was a pleasure to work with and the team did a wonderful job. 5-star job, highly recommened!!

Murdo Β· 25 August 2024

5/5

Google

The whole process of selling our house has been really smooth with Sowerby's . its an unusual house and they did really well to identify the relevant market and price. Zoe was great at the last stages of the process to help us get over the line in time for our move.PositiveResponsiveness, Professionalism

Helen Β· 18 June 2021

Agent replied Β· 17 June 2024

Thanks for leaving us a review! We're so pleased to hear you had such a positive experience with us and that Zoe was able to help you through the after sales process.

5/5

Google

The professionalism and service promised by Paul and Laura was delivered in full. For anyone looking for a friendly, responsive Estate agent, I would not hesitate to recommend Sowerby's of Holt. Thank you to Laura and the team for a very quick and efficient sale.PositiveResponsiveness, Professionalism

Sue Β· 18 June 2022

Agent replied Β· 17 June 2024

Thank you for taking the time to leave a review! It's great to hear you had such a wonderful experience with us and that Laura, Paul and the Holt team looked after you so well.

5/5

Google

On behalf of my dad, we would like to thank the team at Sowerbys. They were patient and kind and really helped him with the purchase of his final home. We thank you 😊 …

Katie Β· 18 August 2025

Agent replied Β· 9 October 2025

What a great review to read, thank you for taking the time to leave it.

5/5

Google

Rachel Harbour from Sowerbys in Holt has been an absolute gem from start to finish. Being the buyer not the vendor I was not her client but she supported me fully throughout the whole process and particularly through some very stressful moments. I cannot recommend Rachel and Sowerbys enough. Thank you!PositiveResponsiveness, Quality, Professionalism

Robin Β· 25 October 2020

Agent replied Β· 17 June 2024

Thank you for taking the time to leave a review! We're delighted to hear that you had such a positive experience with us and that Rachel was able to guide you through the buying process. We hope you're very happy in your new home!

5/5

Google

We were the buyer, not the seller, so obviously Sowerby's weren't acting for us. But we always found them very friendly and helpful and they answered all our queries and concerns promptly. I would single out Joanna from After Sales who …

Phil Β· 16 May 2025

Agent replied Β· 14 May 2025

Thank you for takling the time to leave us a review, we really do appreciate it! We are so pleased that team Holt have been so helpful and that Joanna in particular has been able to guide you through to completion and beyond. Good luck in your new home.

5/5

Google

We bought a property through Sowerby's a couple of years ago, and they were excellent, so when it came to selling, we immediately gave them a call - and I'm so glad we did. Laura Bird managed our sale and she was nothing short of outstanding. She's professional, friendly, efficient - and gets the job done with amazing results. A condition of our offer was to complete pre-christmas - which gave us about a month to drive everything through. We knew it was a tough ask - but we did it - and I genuinely don't think we'd have managed with another agent. Thank you!

Katie Β· 18 June 2023

Agent replied Β· 17 June 2024

Wow. What a lovely review. Thank you!!

5/5

Google

We have been delighted with our experience so far from the wonderful team at Sowerbys Holt branch. From making the call to get a valuation through to agreeing a sale they have been faultless. As the markets have changed and there is so much negative press about house prices and interest rates at the moment, we nearly didn’t put our property on. We had 5-6 viewings and within a week a great offer. We are now being guided through the solicitor process and hopefully exchange isn’t too far away. They know the market inside out we are delighted we chose them.

Emma Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you for this review! We're so happy you are having a wonderful experience so far.

5/5

Google

We are impressed by Sowerby's service and feel that they have been one of the most pro active of local agents we have experienced sending a regular supply of properties for us to consider. All of the staff we encountered, from Mark who showed us around a property to Laura, the senior negotiator and Paul, the local director were helpful and understanding. I felt they really engaged personally with us in our search. All bids are confirmed in writing which is something we have not experienced with some other agents!

Brian Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you for this lovely review!

5/5

Google

Outstanding service!!! During our search for a forever home (Holt) we have always been greeted with big smiles, professionalism and a pleasant environment. The staff, even those we are not there to see, engage with and have time for us. Nothing seems too much trouble and we have never felt pressured, in anyway. The team are jolly and a pleasure to deal with/be around. We can't recommend them highly enough. Keep up the good work, you are all a credit to Holt and the community.

Lini Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you so much for this kind review!

5/5

Google

As anyone who has bought or sold a house knows, it can be a very trying and frustrating time. So it proved with our sale but fortunately the Sowerbys team were always available with friendly yet professional assistance. The marketing brochure was superb, viewings were managed efficiently, feedback passed on promptly and advice always on hand. However, of all the team, Joanna deserves a very special mention and a huge thank you for getting the sale over the line. Without her calming influence, amazing patience and pragmatic negotiating skills, it would never have happened. Thank you Sowerbys and especially thank you, Joanna.

Ben Β· 18 June 2023

Agent replied Β· 17 June 2024

Wow. What a lovely review. Thank you so much for taking the time to leave it.

5/5

Google

Sowerbys great market knowledge and experience got us off to a good start with a prompt sale at a very satisfactory price. However, due to irregularities with our deeds the sale process stretched on for a considerable time, however, throughout that time Sowerbys, and in particular after sales specialist Joanna, did everything possible to keep moving things along and keep the buyers onboard. We are very very grateful for Joanna's input into the process. We cannot recommend Sowerbys highly enough.

Philip Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you for taking the time to write this review!

5/5

Google

I’ve recently found my dream house though Sowerbys of Holt. From day one they found that perfect balance between empathy and professionalism, supporting me though the agonising process of compiling my bid. Thanks to Laura, Paul and the team. The Dream Team!

Sally Β· 18 June 2022

Agent replied Β· 17 June 2024

Thank you for taking the time to leave a review! We're so pleased to hear you had such a good experience with us and that you found your dream home - we wish you all the best!

5/5

Google

Rachel and all the team at Sowerbys were so helpful during the whole of our buying experience. They went above and beyond and were sympathetic and understanding to the stresses of trying to buy a dream home, whilst remaking professional thought. Thank you Deborah and Tim GriffinPositiveResponsiveness, Professionalism

Deborah Β· 18 June 2021

Agent replied Β· 17 June 2024

Thank you for leaving a review! We're so pleased to hear that you had such a positive experience with us and that Rachel and the Holt team were able to guide you through the process. We hope you're very happy in your new home!

5/5

Google

I first spoke with Rachel at Sowerbys who very quickly understood my requirements, and put me in touch with the vendors of my subsequent purchase. She and the team were able to answer most questions I asked, while quickly responding to other issues. I must also mention Joanna in the sales progression office who went above and beyond to keep me informed with my purchase. Thank you all at Sowerbys for your professionalism. (and my goody bag) Peter Herivel

Peter Β· 18 June 2023

Agent replied Β· 17 June 2024

Thank you so much for writing this lovely review. Enjoy your new home!

5/5

Google

We recently had our house valued by Daniel and were extremely impressed with his professionalism and advice. He is a delightful young man and his local knowledge, presentation and enthusiasm was unrivalled. Having run my own Estate Agency for over 30 years, I wouldn't hesitate to instruct Sowerbys should we decide to sell in the future.

Peter Β· 3 October 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this review. It is great to hear you had such a good experience with Daniel for your valuation.

5/5

Google

Laura and the team at Sowerbys, are outstanding. From the first time I walked into the Holt office I knew I had found the right estate agents. Professional, communicative and personable, Laura has kept me in the loop every step of the way and her expertise is exemplary. Thank you all!

Mandy Β· 18 June 2020

Agent replied Β· 17 June 2024

Thank you so much for the wonderful review. We're so pleased Laura looked after you so well.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sowerbys's Google reviews

Questions about Sowerbys Holt

How many reviews does Sowerbys Holt have?

Sowerbys's Holt office has 302 reviews across three platforms: 284 on Google, 1 on Facebook (across the whole business), 17 on Trustpilot (across the whole business).

What is Sowerbys Holt's rating?

Sowerbys Holt is rated 4.8 out of 5 across all 302 reviews, and 4.9 out of 5 on Google from 284 reviews.

Has Sowerbys won any awards?

Yes. In The Trusted Agent 2026 awards: Sowerbys, Holt won Gold; Sowerbys, Dereham won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Burnham Market won Trusted Agent; Sowerbys, Fakenham won Trusted Agent.

Where is Sowerbys's Holt office?

Sowerbys Holt, 1, Market Place, Holt, NR25 6BE.

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