Every review we hold for the Holt office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to especially thank Zoe Ryder and Rachel who went above and beyond to get our property through to completion against seemingly impossible odds. We were in a very long chain with all sorts of issues, these were not down to the Sowebeys team by the way. Zoe we really can't thank you enough for all the time and effort you put in and in a highly professional manner. We got there in the end!
Robert · 18 June 2021
Agent replied · 17 June 2024
Thank you for leaving a review! It's great to hear that Zoe and Rachel were able to help guide you through the sale and we're pleased you got there in the end, despite the complicated chain!
★★★★★ 5/5
GoogleZoe Ryder: We have just completed, what I thought was quite a stressful sale and purchase, but Sowerbys in Holt were totally brilliant, from start to finish. Professional, helpful, reassuring and a pleasure to work with. I really want to commend Zoe Ryder particularly. Zoe worked hard to make the whole thing happen, going above and beyond to help us. She was always calm, offering intelligent solutions to endless issues. Thank you Zoe, Thank you Sowerbys, Holt.
Sophia · 18 June 2021
Agent replied · 17 June 2024
Hi Sophia, thank you for leaving a review! We're so pleased to hear that you had such a positive experience with us and that Zoe was so helpful to you. We will be sure to pass on your kind comments.
★★★★★ 5/5
GoogleUpdate - Joanna who has looked after us during the purchase process has been fabulous. She has a great approach to customer service, nothing is too much trouble and her warm, friendly and professional manner has helped make the buying experience for our new home completely unstressful. If we’re ever selling I would definitely use Sowerbys in Holt and recommend them without hesitation.
We’re in the process of purchasing a property with Sowerbys (Holt) .James is fantastic he is efficient, polite and gets back to you with detailed information in a timely manner. Thank you James.
Caroline · 19 March 2024
★★★★★ 5/5
GoogleHaving experienced Laura when both buying and selling it is clear to me she combines a strong results focus with a genuine desire to reach a happy outcome for all involved. The foundation for this is the quality of Laura’s customer service particularly her positive attitude, desire to find solutions, attention to detail and strong communication skills. I’d recommend Laura to anyone looking for a professional to help them navigate one of life’s biggest decisions.PositiveResponsiveness, Professionalism
David · 18 June 2021
Agent replied · 17 June 2024
Thank you for leaving a review! We're so delighted to hear that Laura has provided such amazing customer service and that you would recommend us to others.
★★★★★ 5/5
GoogleWhat a delight Rachel Harbour in your Holt office is...
I popped in to get some advice on Saturday, to Sowerbys Holt branch.
We are thinking of buying a property to rent for investment in North Norfolk.
For the first time in an Estate Agents office, I felt like a person.
We chatted over a coffee about my requirements, & I felt she really got what I was after.
Informative, knows the area inside out, & gave me several scenarios all of which would work for us.
Thank you Rachel for your time (and great coffee), I can see why clients would come back to you time & time again.
We will be in touch.
John
John · 18 June 2020
Agent replied · 17 June 2024
Hi John, thank you very much for taking the time to leave such a lovely review! It is great to hear that you had such a positive experience in our Holt branch and with Rachel in particular. We will be sure to pass on your kind comments.
★★★★★ 5/5
GoogleWe are absolutely thrilled to be new owners of a wonderful property. Hana Barringer was our negotiator and having chatted to us recommended this amazing house, she went over and above to arrange a viewing and we loved it immediately. From then on she insured a really smooth path to the purchase, recommending excellent solicitors. We didn't think it could be this easy! We had viewed other properties but this ticked all the boxes. So Five stars plus to Hana and Sowerbys for their help, and also the wonderful lady who sold the house who has been so helpful. Thank you!
Clare · 18 June 2020
Agent replied · 17 June 2024
Thank you very much for leaving such a lovely review! We are thrilled to hear that you had such a great experience with us and will be sure to pass your comments onto Hana. We hope you are very happy in your new home.
★★★★★ 5/5
GoogleSowerbys - an Outstanding Estate Agents.
Laura, Rachel & their teams outstanding ambassadors for the company.
People often have it that moving is either the most stressful thing in your life or the second most. Divorce is the other contender and it is for the same reasons. What Sowerbys realise, that the vast majority don't seem to, on an active level - is that the emotions involved in selling and buying a house is equally important as the logical and practical aspects. Nobody buys a house because of pure logic they buy it because they form a relationship with it, they fall in love with it. And when they sell that relationship is still there.
We have just finished selling our third house through Sowerbys, and they also handled my wife's mother's sale too - to co-ordinate a family move to the south west.
Throughout the process we have been nothing but delighted with the service we have received. The full team came round to view the property, marketed it magnificently, provided a ready stream of highly suitable viewers and negotiated a sale price we were highly delighted with.
Any sale is fraught with difficulties and the agents knew full well that the large part of their job starts when the sales is agreed. And again they didn't disappoint. Keeping us apprised. updated and holding our virtual hands up to and beyond the completion date. Laura was personable, charming and our most persistent point of contact and Rachel sailed our own sale home into a safe harbour through the choppy waters. Laura handled my mother-in-laws sale and was perfectly professional and caring to her as a woman of advanced years, and extremely sensitive to her issues selling a house that has been a home to her for so many years. She was in constant contact throughout and Shirley herself commented that it was like having a family member looking after her interests; and nothing seemed too much trouble for Laura. And she negotiated a deal that was beyond her expectations!
Certainly I felt like we had become friends at the end of the months we had been working together on our sales and I expect presents at Christmas.
As I say highly recommended, their fee is slightly higher than some of their competitors but in terms of value for money and prices achieved - overall they are probably the least expensive. And I speak from experience.
Marc · 18 June 2020
Agent replied · 17 June 2024
Thank you so much for taking the time to leave such a detailed review. Our entire ethos is about doing everything we can to make the process as stress free as possible. It's so nice when this happens.
★★★★★ 5/5
GoogleWe had an excellent service from Rachel and her colleagues when we purchased a house in North Norfolk. Rachel was always very proactive allowing us to view the house as soon as we could after it was first marketed and then several times more as we made up our minds and proceeded with the purchase. She efficiently responded to our lawyer. Above all else she intuitively understood how important the house purchase was for us. We felt the whole team was extremely professional and well led by Paul.
Rose · 18 June 2020
Agent replied · 17 June 2024
Thank you so much for this glowing review of the Holt team. Wishing you every happiness in your new home.
★★★★★ 5/5
GoogleWe wanted a company that had a modern approach to selling, but a traditional feel and presence on the High Street. Choosing Sowerbys in Holt was the best decision we could have made. Laura and the team at Sowerbys, are outstanding. From the first contact and helpful comments about how to market the property right through to completion, I knew I had found the right estate agents. Professional, communicative and reliable, through a longer than usual process, Laura has kept me in the loop every step of the way and on a few occasions saved my sanity!! Thank you Laura, and everyone involved at Sowerbys in Holt, for an excellent job.
Robin · 18 June 2020
Agent replied · 17 June 2024
We are so happy the team were able to make the whole process easier for you. Many thanks for the review.
★★★★★ 5/5
GoogleWe’d like to give a special thank you to lovely Rachel at the Holt office who worked so hard on our behalf. We found Rachel to be extremely conscientious, working very hard to achieve our sale. Rachel’s communication skills are excellent and I found her to be warm, friendly, encouraging and very supportive. Thank you Rachel!
Joanna · 22 August 2023
Agent replied · 17 June 2024
Thank you for this kind review! We really appreciate it.
★★★★★ 5/5
GoogleWe recently sold our house through Sowerbys of Holt and have been profoundly impressed by their hard work, support and professionalism. I would not hesitate to recommend them. The video with Charlie was amazing and a big ‘thank you’ is due to Hana who worked so hard on our behalf. However, the care and professionalism of others on that team - Paul, Rachel and Laura, warrants an applause.
Margaret · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave a lovely review! We're delighted to hear you've had such a wonderful experience with our Holt team and that everyone provided an amazing service as always. We'll be sure to pass on your kind words to the team!
★★★★★ 5/5
GoogleSowerbys at Holt sold our property quickly and efficiently. They produced a lovely brochure and compiled a good list of credible prospective buyers for us. Once we had accepted an offer, Joanna Lobb was a pleasure to deal with and responded promptly to our queries. As we moved towards closure she liaised with all parties to ensure the transaction was completed before our holiday, which was a great relief!
Trevor · 25 August 2024
★★★★★ 5/5
GoogleAfter talking to three estate agents about selling our house it became clear that Sowerbys had an edge and am glad we do chose them. The house took a while to sell but Sowerbys of Holt were always patient and Paul and Laura were always there with timely advice. Once sold Zoe took over and did a fantastic job chasing up the solicitors etc until exchange. Keep up the good work.PositiveResponsiveness, Quality, Professionalism
Stuart · 18 June 2021
Agent replied · 17 June 2024
Thank you for leaving a review! We're so pleased that you're glad you chose to sell your home with us and that you received such a good service.
★★★★★ 4/5
GoogleGreat Sowerbys viewing in Bradfield , Mark was very helpful and hopefully we will find our dream home soon
Peter · 16 April 2025
Agent replied · 12 June 2025
Thank you for taking the time to leave us this review.
★★★★★ 5/5
GoogleWe had a very positive experience recently purchasing a house through Sowerbys, handled initially by Hana and subsequently by Joanna. In particular, Joanna was very responsive to queries and worked hard to engage all parties in the multi-channel communication that is required when managing a house sale. Joanna was pro-active in following things up and worked quickly to resolve any issues that arose. Thank you Joanna.
John · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave a review! We're so pleased to hear you had such a positive experience with us and that both Hana and Joanna were brilliant throughout.
★★★★★ 5/5
GoogleWould highly recommend the team at Sowerby’s in Holt for a friendly, effective, professional, and honest service. The after sales service was particularly outstanding. The sale proved to be challenging with lots of unexpected “twists and turns” and Joanna was always diligent, efficient, and provided really good advice. Thank you Sowerbys!
Vicky · 21 October 2023
Agent replied · 17 June 2024
Thank you!
★★★★★ 5/5
GoogleLaura and the team at Sowerbys were fabulous. Of all the estate agents we dealt with they were the only one who seemed genuinely interested in understanding what we were looking for. As a result they found our dream home and worked with us and the sellers right the way through from start to finish. Their level of professionalism was outstanding - they managed all the details and kept things moving - going the extra mile.
PAUL · 18 June 2020
Agent replied · 17 June 2024
Thank you for taking the time to write such a great review! We're delighted that you received such a great service from Laura and the rest of the team, we will be sure to pass on your kind comments! We hope you're very happy in your new home.
★★★★★ 5/5
GoogleSowerby's are always nice to deal with - I have bought and sold through them in the past. They buck the trend of stereotypical estate agents and treat you kindly regardless of whether you are buying or selling. I'd recommend them, particularly for properties in the countryside where I think an interest in the house is important
Will · 11 July 2025
Agent replied · 9 September 2025
What a great review to read, thank you so much for taking the time to leave it. We really do appreciate it and to hear that youve had such a great experience with Sowerbys time and time again is testament to our teams.
★★★★★ 5/5
GoogleFrom the initial contact through to the closing sale process Sowerbys service was excellent. The staff were professional and always willing to assist which made selling the property at a distance during lockdown so much easier. Zoe was an asset, an essential part of the Sowerbys process, helping us through the extended conveyance period with charm, endless patience and most of all perseverance. We can’t thank the team enough.
Jill · 18 June 2021
Agent replied · 17 June 2024
Thank you so much for leaving a lovely review! We're delighted to hear that you've had such a great experience with us and that Zoe was able to guide you through the after sales process so well.
★★★★★ 5/5
GoogleAlthough we were the buyers of the property, Sowerbys had up for sale. There was a lot of interation between us and them in getting the property completion over the line and we found thier approach to be highly professional from the moment we were handed over to the after sales team.
Charles · 18 June 2023
Agent replied · 17 June 2024
Thank you so much for taking the time to write this review.
★★★★★ 5/5
GoogleHello ... just selling my cottage with Sowerbys .
What a wonderful reassuring professional process handled by the team as a whole from initial viewing and advice from Charlie and Rachel, client viewings with Laura and Paul but a special a big thank you to Laura who held my hand throughout. I cannot praise Sowerbys highly enough. Excellent. !!PositiveResponsiveness, Quality, Professionalism, Value
Sheila · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave a lovely review! We're delighted to hear you had such a great experience with us and that the Holt team provided an amazing service as always.
★★★★★ 5/5
GoogleWe recently sold our house through Sowerbys in Holt, Laura was a great support, she really worked hard for us, both in securing the offer and pushing towards completion of the sale. We were always kept up to date and knew Laura and the team were doing everything they could to speed things along. Thanks to all in the Holt branch.PositiveResponsiveness, Professionalism
Tom · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave a great review! It's wonderful to hear that you had such a positive experience with us and that Laura and the team provided a brilliant service throughout.
★★★★★ 5/5
GoogleWe have recently put our home on the market with Sowerbys. We are very pleased with the quality of the marketing and whole process to date. It took the team very little time to arrange the initial visit, valuation, photography and put it all together to get the property on the market.
Simon · 16 August 2025
Agent replied · 17 June 2024
Hi Simon, thank you for leaving a review! We're so pleased you had such a good experience with us and hope you're very happy in your new home.
★★★★★ 5/5
GoogleI would like to congratulate Sowerbys of Holt for successfully selling my apartment at Cromer. Joanna Lobb was the person that persevered for many months with a very difficult situation, alongside my solicitor to finally succeed with the sale.
Many thanks to everyone.
Sue · 20 December 2023
Agent replied · 17 June 2024
Thank you!
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