Trusted Agent profile

Sowerbys reviews

★★★★★ Excellent

302 reviews across 3 platforms

1, Market Place, Holt NR25 6BE

Sowerbys's Holt office at 1 is rated 4.8 out of 5 across 302 reviews on three platforms, including 284 Google reviews rated 4.9. The 1 Facebook and 17 Trustpilot counts are for the whole business. It won Gold in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

284

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Sowerbys. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Holt office, from every platform, shown as written. First names only.

5/5

Google

We have just exchanged contacts on a house purchase through Sowerbys (Holt). From the first time we had contact with Laura at the negotiation stage and then with Joanna the service we have received has been first class. Both Laura and Joanna have been open and honest throughout the process providing regular updates on progress. When we did run into issues Joanna was very proactive in liaising with the other agents and solicitors in the ‘chain’. Both Laura and Joanna are a credit to Sowerbys and I would not hesitate in recommending their services. Thank you!

Fred · 8 October 2025

Agent replied · 12 November 2025

Congratulations on your exchange! Thank you for this review, it was a lovely one to read and we are so pleased that both Laura and Joanna have been so helpful throughout. Good luck in your new home.

5/5

Google

Rachel in the Holt office has been amazing in our search for the perfect family home. Rachel is passionate about what she does, and clearly genuinely enjoys matching people with the right homes. Rachel doesn’t just show up for a viewing, but she takes the time to understand the brief and makes it her mission to find the home that fits. Rachel gives honest, expert advice and draws on her experience to negotiate the best possible outcome for everyone involved. We’re grateful for Rachel's support and recommend highly.

Hollie · 11 July 2025

Agent replied · 9 October 2025

Thank you for such a lovely review, we really do appreciate it. We are so pleased to hear how well Rachel supported you in your search and that she helped make the journey a positive one.

5/5

Google

We were on the buying end of a house sale that Rachel from Sowerbys was instructing. So while Rachel was in theory working for the other side, we found that she was extremely informative, clear and professional, but it never felt like she was pushing us, and gave us the space to think. Having said that, if we ever needed to get in touch with her, she was at the end of the phone-on work days or not! Would recommend for sure. Olivia

Olivia · 7 July 2025

Agent replied · 10 August 2025

What a great review to read, thank you for taking the time to leave it. We really do appreciate it and are pleased that Rachel has been so helpful throughout your purchase.

5/5

Google

Huge thanks to the team at Sowerby’s Holt for their support during our house sale. A special thanks to Jackie, who did an outstanding job highlighting all the positives of our property - her expertise truly made all the difference. Highly recommended!

Kate · 16 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave us this review, we really do appreciate it.

5/5

Google

Having recently sold our house through Sowerbys Holt, I can highly recommend them. From the initial valuation with James through to finding a buyer the sales team, Laura, Rachel ,Jackie and Hana provided excellent communication. Joanna was particularly helpful in moving things along to exchange after we accepted an offer. Thank you to the whole Holt team.

Rebecca · 29 October 2025

Agent replied · 24 December 2025

Thank you for your review, we really do appreciate you taking the time to leave it. It was great to hear that the Holt team have been so helpful throughout the sale of your property.

5/5

Google

The Sowerbys Team at Holt have been the best estate agents we have every worked with. Their expert guidance meant we were able to sell and complete within 4 months when other people we knew were having to wait up to 20 months. Sowerbys at Holt have the magic touch. Whenever we speak to them they are always happy to help, nothing is too much trouble. Selling with Sowerbys has actually been a lot of fun. WE LOVE YOU SOWERBYS. We want to give a special mention to Paul who leads the team and has been so professional, thoughtful and supportive. To Joanna for progressing the sale for us with immense good heart and tenacious attention to detail. To James for getting the deal and to Dan for a superb video presentation. And we can't forget Rachel, Hannah and Laura for just being generally fabulous. It has been great to have everyone's support and professionalism on our side. Thank you, Martin and WilliamPositiveResponsiveness, Professionalism

Martin · 5 December 2024

Agent replied · 17 June 2024

Thank you for taking the time to leave a review! We're so pleased to hear you've had a great experience with us and that Laura provided an amazing service as always.

5/5

Google

Sowerbys (Holt) were friendly, knowledgeable and offered lots of good advice whilst looking for property. Once they found us a house, Joanna Lobb kept in touch weekly and was a welcome source of reassurance, information and answers to our many questions. Would happily recommend all the staff of Sowerbys (Holt) and Joanna. Kevin Delaney

Kevin · 11 July 2025

Agent replied · 9 September 2025

Thank you for taking the time to leave us this review, we really do appreciate it. We are so pleased that the Holt team and in particular Joanna have been a constant help throughout.

5/5

Google

James was prompt and made sure I had his number ahead of the viewing (as it was first viewing of the day) he was knowledgeable about the property and allowed me plenty of time to look at my own pace. Pleasant and friendly. Would definitely recommend.

Saoirse · 19 August 2025

Agent replied · 9 September 2025

Thank you for your review. It was lovely to hear that James has been so helpful and we appreciate you taking the time to leave us this review.

5/5

Google

Jackie is a fabulous agent. Knowledgable, friendly and super experienced. She showed me 2 properties and knew the answer to all my questions. A lovely lady with a lovely demeanour. Well done sowerbys for finding her! 🫶 …

Dan · 29 October 2025

Agent replied · 12 November 2025

Thank you so much for leaving this review, we rea;;y do appreciate it. We are so glad that jackie has been so helpful and knowledgable.

5/5

Google

What can I say! I have been so pleased right from the very start how the team at Sowerbys worked to sell my dad's bungalow. From the very first valuation about a year ago when dad was getting ill, to listing the property, then the viewings and then all the work to do with the sale and keeping me informed we're second to none. Dan came to value the place and came back again when we finally needed to list it. Friendly, happy and filled us with confidence. Then the listing.... Wow. It was amazing the way the bungalow was presented. We actually got an offer within hours of it being on the market. We agreed an offer within just a few days. Then Joanna who support us after the offer was accepted did a great job keeping me informed and working behind the scenes. I didn't have to call once to chase up what was going on. Well done Sowerbys! If I had to sell another house in north Norfolk you guys would be the ones to get the job done! Thank you! Richard. W.

Richard · 16 November 2025

Agent replied · 24 December 2025

Wow, thank you for leaving us such a great review. We really do appreciate you taking the time to leave it for us. It was so great to hear that from start to finish, the Holt team have been so helpful throughout.

5/5

Google

Following previous outstanding service from Sowerbys (Holt) we didn't hesitate to approach them for a property valuation. From point of visiting the office to arrange an appointment, to receiving the valuation, again their service is exceptional. Daniel Davies was a joy to deal with and an absolute pleasure to have in our home, he exceeded our expectation on service. If you are looking for an estate agent in Holt, don't look any further than Sowerbys - absolutely fantastic.

Dougie · 18 February 2024

Agent replied · 17 June 2024

Thank you Dougie for taking the time to leave us a review! I am glad you had a great experience with us.

5/5

Google

If you are looking for an estate agent with integrity, outstanding market knowledge, excellent customer service, coupled with warmth and friendliness, then visit Sowerbys. Everyone in the Holt team, from marketing/photography to sales and after-sales, has been a pleasure to meet and very professional. Selling and buying a home can be an emotional rollercoaster and, in my experience, everyone in the office was mindful and proactive in "smoothing the ride". A huge thank you to the amazing Holt team, and special thanks to Rachel who has an incredible gift for matching clients to homes!

Melanie · 20 November 2023

Agent replied · 17 June 2024

Thank you for this lovely review!

5/5

Google

Many thanks to Mark for a nicely managed pragmatic viewing this lovely sunny afternoon. He left us to potter about the property with guidance and information as required. Hope to meet you again Mark on our search for a new home in North Norfolk, which we know so well.

S · 13 April 2025

Agent replied · 16 April 2026

Thank you for taking the time to leave us this review, we really appreciate it. Good luck with your house hunting.

5/5

Google

From start to finish the service received from Sowerbys Holt was first class. The valuer was sensitive, realistic and had a good knowledge base to back up his valuation. The brochure and photography were professional. Marketing was positive and viewings well managed. The service following the sale was also very professional, leaving Sowerbys to chase the sale while I got on with life. This was a very positive experience. I can't thank them enough.

Jill · 19 March 2024

Agent replied · 17 June 2024

Hi Jill, thank you for your wonderful review! We're thrilled to hear that your experience with our Holt office was first class from start to finish. Your kind words mean a lot to us. Thank you!

5/5

Google

Very professional and friendly throughout the whole buying process. I have been very impressed and would not hesitate in recommending Joanna and the team.

Craig · 17 December 2025

Agent replied · 16 April 2026

Thank you for your review, we really do appreciate you taking the time to leave it for us.

5/5

Google

I would like to thank Rachel Harbour and the team at Sowerbys for managing the sale of our house in such a professional and helpful way. The sale of a house does not always go smoothly, and our house was no exception. The issues that arose were managed by the team in such a calm, professional and friendly manner, along with the provision of excellent experienced advice. The communications were excellent at all times, providing details of viewings and the sales progress. It was a pleasure to work with Rachel and the team and I cannot thank them enough for their professionalism, hard work and friendly manner.

Trevor · 21 September 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us this review!

5/5

Google

Sowerbys did a superb job, selling my father's house. A probate sale is never easy for sellers, and Sowerbys, who had sold the house to my father 13 years ago, were reassuring, knowledeable and efficient. Excellent communication, a steady pipeline of prospective buyers (they are well networked in the area), and once the offer came through, efficient and proactive after-sales care. Thank you Sowerbys

Olivia · 16 February 2026

Agent replied · 16 April 2026

Thank you for your review, it was a great review to read. We are so pleased that the team at Holt were a steady source during your this difficult time. Best wishes.

5/5

Google

Sowerbys in Holt are the No1 agent to use in the North Norfolk area. From initial contact through to exchange Paul and his team excelled in the whole process of selling our house. Thanks to James and a special thanks must go to Joanna whose professionalism and pro activeness with the buyers solicitors was exceptional, a fantastic asset to Sowerbys for sure. Once again, thank you.

Steve · 3 June 2024

Agent replied · 17 June 2024

Hi Steve, htank you for your outstanding review! We're delighted to be considered the No.1 agent in North Norfolk. Your kind words are greatly appreciated, and we're thrilled you had such a fantastic experience with us.

5/5

Google

I want to give a special shout out to Joanna Lobb at Sowerbys who handled all the post sale work. She worked her socks off on our transaction. We have recently moved here from the US and had a lot of learning on the fly. Joanna was responsive, professional, answered questions honestly, all while maintaining a sense of humor. Laura Bird, the listing agent was polite and did a good job advocating for the vendor. However, she was fair and quick to respond. My overall impression is, Sowerbys is a solid company, with highly competent people. I would most likely list with them if down the road we decide to sell. No offence Sowerbys, but I hope that won't be any time soon.

Peter · 23 July 2023

Agent replied · 17 June 2024

Thank you so much! This review was lovely to read. We appreciate it greatly and hope you are very happy in your new home.

5/5

Google

We bought our property through Sowerbys 10 years ago and they have just sold it for us. From the start of the marketing campaign until exchange of contracts it took just 9 weeks and we achieved more than the asking price. Pretty good for a top end property in the current market. It was a great service!

Clive · 19 March 2026

Agent replied · 16 April 2026

Wow, what a great result! And thank you for coming back to us after ten years! We are so pleased to have received this review and we really do appreciate you taking the time to leave it for us.

5/5

Google

We have been extremely impressed by the professionalism, efficiency and helpfulness of everyone at Sowerby’s who helped us sell our property. Laura Bird is very skilled in matching clients to a particular property and quickly secured a buyer. She is an excellent negotiator and made sure that we obtained the best possible price. Joanna Lobb who took over once the sale was agreed has been brilliant in making sure that the sale made it to completion. We have had a few sticky moments along the way and Joanna has been so helpful throughout. She has always been at the end of the phone, even outside her normal working hours. She really does go the extra mile and we are very grateful to her for her persistence and determination to make sure that our sale went through. She has made the whole process less stressful than it might otherwise have been and she has been so pleasant during all our dealings with her.

Pam · 18 June 2023

Agent replied · 17 June 2024

Thank you for this lovely review. We really appreciate it.

5/5

Google

We have had a fantastic experience with Sowerbys, from offer to completion in record time. Joanna has been brilliant and quick to communicate with us throughout the process, resolving any issues quickly to ensure we could meet our deadline (pre stamp duty changes).

Florence · 16 April 2025

Agent replied · 16 April 2026

We are so pleased that Joanna and the Holt team have been so helpful in getting your sale through in record time. It was a great review to read and we really appreciate you taking the time to leave it.

5/5

Google

The sale of our house in West Runton was made a breeze by the team at the Holt branch. The catalogue was stunning and led to many offers, on or above the asking price. The sales team facilitated the viewings expertly and once we had agreed on the final bidder, the after sales specialist, made sure of a seamless conclusion. Thank you Joanna and Laura. You are both a credit to your company. Thanks again. John Linnell

Watch · 18 June 2023

Agent replied · 17 June 2024

Thank you for a wonderful review!

5/5

Google

From the moment we met with Sowerbys to discuss the selling of our home, the experience has been delightful. They have always had time to offer advice, keep us updated on the progress and keep our minds at ease during, what can sometimes be, a very stressful time. Thanks once again to the whole team at Sowerbys in Holt with a special shout out to Joanna and Hana.

Macanesewarrior · 19 January 2024

Agent replied · 17 June 2024

Thanks for leaving us a review. I am glad we had a great team that could offer you the support you needed!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sowerbys's Google reviews

Questions about Sowerbys

How many reviews does Sowerbys have?

Sowerbys's Holt office has 302 reviews across three platforms: 284 on Google, 1 on Facebook (across the whole business), 17 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Sowerbys's rating?

Sowerbys is rated 4.8 out of 5 across all 302 reviews, and 4.9 out of 5 on Google from 284 reviews, checked 9 October 2026.

Has Sowerbys won any awards?

Yes. In The Trusted Agent 2026 awards: Sowerbys, Holt won Gold; Sowerbys, Dereham won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Burnham Market won Trusted Agent; Sowerbys, Fakenham won Trusted Agent.

Where is Sowerbys's Holt office?

Sowerbys, 1, Market Place, Holt NR25 6BE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.