Trusted Agent profile

Sowerbys reviews

★★★★★ Excellent

302 reviews across 3 platforms

1, Market Place, Holt NR25 6BE

Sowerbys's Holt office at 1 is rated 4.8 out of 5 across 302 reviews on three platforms, including 284 Google reviews rated 4.9. The 1 Facebook and 17 Trustpilot counts are for the whole business. It won Gold in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

284

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Sowerbys. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Holt office, from every platform, shown as written. First names only.

5/5

Google

The whole Sowerbys team at Holt were as we hoped exceptionally professional and helpful and most important successful in selling our property. Their photography, brochure and video tour were of the highest quality and they understood they key features and benefits of our property. All of the team played a part but Laura in particular was great, keeping things moving and us calm whenever necessary.PositiveResponsiveness, Quality, Professionalism

Steve · 18 June 2021

Agent replied · 17 June 2024

Thank you very much for leaving us a review! It's great to hear that you had such a positive experience when selling your property with us. We'll be sure to pass on your kind comments to Laura and the team!

5/5

Google

Sowerbys have been yet again fantastic in every way. From help and advice during building works to marketing and the final sale. The team at holt are exceptionally hands on and are both professional, helpful and friendly. Huge thanks to Rachel for her help right till the end (always there for us, even when she’s not in the office!). Here’s to the next project! Thanks guys. Jo & Jez Wright

Joanna · 18 June 2020

Agent replied · 17 June 2024

Hi Joanna, thank you for taking the time to write a review! It is so great to hear that you had a good experience with us, we will certainly pass on your comments to Rachel and the rest of the team. Good luck with your next project!

5/5

Google

Every person that we have dealt with at Sowerbys has been ultra professional in every way. They have a total understanding of the local housing market together with what is happening nationally. Laura was our main contact and it was a pleasure dealing with her. I am 100% satisfied

Chris · 18 June 2023

Agent replied · 17 June 2024

Thank you so much for this review!

5/5

Google

Despite a difficult year and a buyer who pulled out after many months, the Sowerbys team, especially Rachel and Zoe, have been responsive and caring throughout. This has been a long process yet they kept us fully informed, quickly found a new buyer and pushed the sale through to completion. They even managed to get more for the property than we were asking! Highly recommended.

Kevin · 18 June 2021

Agent replied · 17 June 2024

Thank you for taking the time to leave a great review! We're so pleased to hear you had such a positive experience with us and that Rachel and Zoe provided a brilliant service as always. We will be sure to pass on your kind comments!

5/5

Google

I can’t recommend the team at Sowerby’s Holt highly enough. They’ve been an absolute pleasure to deal with from start to finish, in particular Laura who has been exceptionally kind, supportive and professional throughout the process. Special mention also to Joanna whose support in keeping the momentum going towards exchange and completion was invaluable - she was very responsive and nothing was too much trouble. The team’s knowledge of the property market in North Norfolk is unrivalled and you couldn’t ask for better service. Thanks so much to Laura, Joanna and team for making a usually stressful process so smooth and hassle-free :)

Michelle · 18 June 2023

5/5

Google

Initially, to be honest I was bit weary of this estate agents as my perception of them was they focused on more high end buyers/cash buyers. I couldn't have been more wrong! Sowerbys were absolutely brilliant with the purchase of our dream home. Joanna was exceptional! Any issues or queries we had, she was on the case! Very responsive, kept us updated and went above and beyond. We felt that she really cared and we were not just another buyer. In fact, I can not fault any of the staff as they seem to work as a family and genuinely care for the buyer and not just the commission! After a sale fell through, they found us the dream home and made the experience quick and easy. Brilliant.

Maria · 18 June 2023

5/5

Google

The Holt branch of Sowerby's recently sold my parents house for me and provided an excellent service. In particular Joanna and Rachel were efficient, professional and very understanding of my position. Sowerby's have a reputation locally for being the best estate agents in Holt and my experience has born that out. I wouldn't hesitate to employ them again.

Katharine · 18 June 2022

Agent replied · 17 June 2024

Thank you for taking the time to leave a lovely review! We're so pleased to hear you had such a positive experience with us and that the team were able to support you throughout the process.

5/5

Google

We were advised that only a national agent could offer the reach and contacts required to find us the right buyer. Sowerbys offered charm, enthusiasm and modern marketing. Despite all the challenges, Paul and Charlie were a constant source of good advice and sound judgement. Sowerbys is, without doubt, the best agent to look after a Norfolk house and we are grateful to them.

Derek · 18 June 2021

Agent replied · 17 June 2024

Thank you for taking the time to leave a review! We're so delighted to hear that you had such a positive experience with us and that Paul, Charlie and the Holt team were able to help you throughout.

5/5

Google

Having to obtain a property valuation for Probate purposes, I appreciated the sympathetic attention I received at the Holt office of Sowerbys. I was given a prompt appointment with Daniel Davies. He was extremely polite and friendly, whilst showing great respect for my home. He gave me an honest and interesting valuation which I could then pass on to my solicitor. Should I wish to sell my house in the future, I would not hesitate to contact Daniel and Sowerbys to value and market the property.

Elizabeth · 18 May 2024

Agent replied · 17 June 2024

Hi Elizabeth, thank you for your kind review. We're pleased to hear that our team at the Holt office provided sympathetic and respectful service during a challenging time. We appreciate your trust and are glad to hear you would consider us for any future property sales. Thank you for sharing your experience with us.

5/5

Google

We had a great experience last weekend when we called into Sowerbys Holt Office. Rachel was knowledgeable & professional. She listened to what we are looking for & made recommendations to view. We can’t wait to get back at Easter & start making our plans reality.

Cayley · 18 June 2023

Agent replied · 17 June 2024

Thank you for this lovely review!

5/5

Google

Sowerbys, Holt were a pleasure to deal with in our recent purchase - Laura, Hana and the team did not hesitate to answer all questions and provided solid support for a quick transaction in an unusually busy marketplace. We have no doubt in recommending them to anyone who is considering selling or buying in NorfolkPositiveResponsiveness, Professionalism

Robert · 18 June 2022

Agent replied · 17 June 2024

Thank you for taking the time to leave a review! We're delighted to hear you had such a great experience with us and that the Holt team provided an amazing service as always.

5/5

Google

We have been so happy with the service we've received from Sowerby's. They have been professional, helpful and got us a sale! Laura has supported us through receiving offers that have then fallen through, and has remained positive and enthusiastic through a difficult year. We would definitely recommend Sowerby's to anyone looking to buy or sell in the area.PositiveResponsiveness, Quality, Professionalism, Value

Katie · 18 June 2021

Agent replied · 17 June 2024

Thank you for taking the time to leave a lovely review! It's great to hear that you had such a positive experience with us and that Laura has been able to support you through the process.

5/5

Google

Most impressed with Sowerbys and in particular Laura Bird. She's been very informative and helpful throughout and a real pleasure to deal with.

Stuart · 24 September 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us this review! We're so pleased that Laura was so helpful throughout.

1/5

Google

Waste of time having an enquiry email form on your website when you don’t respond sent twice now

Daren · 9 April 2026

Agent replied · 16 April 2026

Thank you for your review and we are sorry that you have not received a response, please could I ask that you email info@sowerbys.com and we can get your enquiry dealt with for you.

5/5

Google

The staff at Sowerbys in Holt were very friendly and professional when dealing with our house sale. Particular thanks to Laura who negotiated the final offer for us in a very short time. Thank you once again to all at Sowerbys in Holt.

Philip · 18 June 2023

Agent replied · 17 June 2024

Thank you for taking the time to write a review! We're pleased you had a great service.

5/5

Google

We purchased a property in Docking last year. Susie Hamilton at Sowerbys was our first point of contact. She showed us around the new development and was extremely helpful and knowledgable. She has always gone the extra mile to provide any help and advice needed. Her knowledge of the local area was excellent and she was able to ensure our purchase was as seamless as possible. The aftercare provided was second to none. A pleasure from start to finish.

Helen · 19 March 2024

Agent replied · 17 June 2024

Thanks Helen for leaving us a review. I am glad we had a great team that could offer you the support you needed!

5/5

Google

We've been in our dream home for a six weeks now and I'm finally finding time to do this! I'm extremely grateful for the advice Rachel gave us from the start and how Zoe kept the ball rolling when it wasn't always plain sailing. I thank both agents for making it happen and caring that it did. Wonderful service.

KateJH · 18 June 2021

Agent replied · 17 June 2024

We're so delighted that you had such a positive experience with us and that Rachel and Zoe were able to help you through the process. We hope you're happy in your new home!

5/5

Google

I have worked with Sowerbys with both renting and selling for several years. They have always delivered with both. We have successfully now exchanged on a sale and i would like to personally thank the team, especially Laura, for ensuring this has been followed through to a sale, especially in these difficulty COVID times. Would recommend to anyone. ChrisPositiveProfessionalism

Chris · 18 June 2021

Agent replied · 17 June 2024

Thank you for taking the time to leave a review! It's so great to hear that you have had such a positive experience with us and that Zoe was there to help you with the after sales process.

5/5

Google

My wife and I are about to complete the sale of our property in Sheringham. All of the staff, from the Holt branch have been brilliant especially Joanna, she has gone above and beyond and has been just exceptional dealing with a difficult chain. We wouldn't recommend anyone else but Sowerbys if your selling a property.PositiveResponsiveness, Professionalism

Leigh · 25 October 2021

Agent replied · 17 June 2024

Thank you for taking the time to leave a lovely review! We're delighted to hear you had such a great experience with us and that Joanna provided an amazing service as always.

5/5

Google

Excellent all round - they certainly know their stuff! Thoroughly professional, friendly team who guided the sale through smoothly from start to finish Delighted with the service and price achieved Highly recommended Five stars all round Big "Thank You" to all

F · 18 June 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave a review! We're so glad you enjoyed your experience with us :)

5/5

Google

Throughout a protracted period due to an unstable market the Team at Holt remained positive. From the beginning of the period to the completion the entire Team were nothing but thoroughly professional, supportive and always responded to queries promptly. It was clear to us that all the staff work to a strong ethical background and provided clear sound advice. We would not hesitate to recommend them.

Derek · 3 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave this review. It's fantastic to hear you had such a great experience with the Holt team.

5/5

Google

Thanks to the staff at Sowerbys Holt for all their help and sympathies while trying to sell my late father’s bungalow.

Brenda · 16 February 2026

Agent replied · 16 April 2026

Thank you for your review, we really do appreciate you taking the time to leave it for us. We are really pleased that the Holt team were able to support you during this difficult time.

5/5

Google

We used Sowerbys as we were selling a non-standard house and we felt they demonstrated a good understanding of a specialised sale. There were still lockdown restrictions in place making the process more complicated and we were not available at the property but Sowerbys kept us informed throughout and did a fantastic job. Thoroughly recommended.PositiveResponsiveness, Quality, Professionalism

Colin · 18 June 2021

Agent replied · 17 June 2024

Hi Colin, thank you for taking the time to leave us a review! We are so pleased to hear that you had such a positive experience with us and that you would recommend us to others.

5/5

Google

These guys know their stuff and back it up with facts and figures. Daniel was really helpful in terms of valuing the property and gave us great advice on short term measures to improve saleability.

Tony · 21 October 2023

Agent replied · 17 June 2024

Thank you for your review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sowerbys's Google reviews

Questions about Sowerbys

How many reviews does Sowerbys have?

Sowerbys's Holt office has 302 reviews across three platforms: 284 on Google, 1 on Facebook (across the whole business), 17 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Sowerbys's rating?

Sowerbys is rated 4.8 out of 5 across all 302 reviews, and 4.9 out of 5 on Google from 284 reviews, checked 9 October 2026.

Has Sowerbys won any awards?

Yes. In The Trusted Agent 2026 awards: Sowerbys, Holt won Gold; Sowerbys, Dereham won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Burnham Market won Trusted Agent; Sowerbys, Fakenham won Trusted Agent.

Where is Sowerbys's Holt office?

Sowerbys, 1, Market Place, Holt NR25 6BE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.