Every review we hold for the Hockley office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookThank you Williams and Donovan Hockley, for all your help in my recent sale! I was kept informed all the way by your lovely team. I have been using your company to buy and sell property for many years now. I feel totally confident in your hands and have never had any reason to complain. I always recommend you to anyone thinking of buying or selling. Keep up the great standard!
Jayne · 26 October 2020
Agent replied
Hi Jayne, thank you for your kind review. This one turned out to be one of your more straight forward sales. Thank you again for your continued support, it’s much appreciated.
★★★★★ 5/5
FacebookA big thank you to Lynn in after sales department, it wasn’t an easy sale for my husbands late parents property but she handled the situation professionally and held his hand all way to make the sale as smooth as possible.would highly recommend Williams and Donavan.
Denise · 6 May 2022
★★★★★ 5/5
FacebookI guess we have used Williams & Donovan in Hockley for our last four or five moves ( we have just completed house move number 7 ! ). We have never been disappointed with the service we have received, all the staff have been very helpful, but Paul, in particular has kept us informed every step of the way. We would definitely recommend W & D to anyone moving in the local area.
Steve · 22 July 2019
Agent replied
Steve, it's always lovely to have returning clients, and the fact you've used us so often proves that we must be doing something right! Thank you for taking the time to leave us such a glowing review!
★★★★★ 5/5
FacebookDenise was the most patient and understanding person to have dealing with our move. It involved 2 properties being sold and we are moving away to Somerset. She liased with all parties involved taking a lot of pressure off me. Staff involved in our house sales were excellent. Thank You all.
Carol · 3 April 2021
★★★★★ 5/5
FacebookThanks everyone at W+D for helping my husband and I with the purchase of our new home. Big thanks to Denise Morgan you little star :) xxxxx
Emily · 31 May 2017
Agent replied
Emily, thank you so much for your review, and for highlighting the sterling service provided by Denise!
★★★★★ 5/5
FacebookPaul has been amazing from start to finish with our house move, always available to talk to, really pleasant to deal with, he helped so much to finalise our move. Would definitely recommend him (and the rest of the team, Denise in particular was brilliant too).
Annette · 18 January 2022
★★★★★ 5/5
GoogleThe team at William and Donovan and so helpful and look after our portfolio like there own. Totally recomend as my friends and family are all using there services
Daniella, Denise and all the team are excellent
Paul · 20 March 2024
Agent replied · 27 August 2023
Thank you for your review Paul, it’s great to hear that our lettings team provide you with a top service. Thank you for recommending us to your friends and family. We’ll pass your comments onto our team 😃 …
★★★★★ 5/5
FacebookThanks to Paul and all the lettings team for doing a great job! We will definitely be working with them again and would highly recommend them!
Martin · 27 April 2017
Agent replied
Hi Martin, thank you for taking the time to leave us a review, happy to hear Paul and the rest of our Benfleet Lettings team are looking after you and that you'd happily recommend them!
★★★★★ 5/5
FacebookWilliams and Donovan Hockley were fantastic estate agents. Paul and Denise did absolutely everything they could to enable me to buy my new house. I’d thoroughly recommend them. They were steps ahead of the estate agents that I used to sell my house! Thank you!
Katie · 10 December 2021
★★★★★ 5/5
FacebookThe team at Williams and Donovan are fantastic. We've bought through them and now sold through them too, their communication, professionalism and dedication is excellent and I thoroughly recommend them to anyone. They also pull out all the stops to get things sorted when you meet any roadblocks or challenges with the sale process, they know their stuff and you can trust them to get things done.
Helen · 19 June 2020
Agent replied
Hi Helen, thank you so much for your lovely review. It’s never a straight forward process but we are glad it got there in the end. Paul will miss your daily chats..... wishing you all the best in your new home. 🏠
★★★★★ 5/5
FacebookThe team at Williams & Donovan have been great from start to finish. This is the second time we’ve used them on a property sale and can’t speak highly enough of them. From the approach to pricing our property through to getting us viewings and managing the process they’ve been first class. Highly recommend considering them if you are looking to sell or buy.
David · 22 March 2021
Agent replied
Hi Dave, long time no see, glad to see they've looked after you over at the Hockley office!
★★★★★ 5/5
GoogleBrilliant Customer Service! Denise especially, Kept me in the loop every step of the way and really understood what I wanted and went out of her way to help me. Brilliant. Thank you.
Reece · 20 March 2024
Agent replied · 20 March 2026
Thank you for your review Reece. Our team pride themselves on the customer service they provide to clients. We’ll ensure your feedback is passed onto Denise and the team 😃 …
★★★★★ 5/5
FacebookThank you so much to the team at Williams & Donovan for helping us secure our dream home. The team are so friendly, helpful and super on it, especially Lynn. Thanks again to everyone at W&D!
Hayley · 6 September 2022
★★★★★ 5/5
FacebookDenise was fantastic in helping with our purchase. Always up to speed with what was happening and kept me informed at all stages. Excellent at chasing things through when they got stuck. Wouldn't hesitate to reccomend Williams & Donovan.
Marc · 9 February 2022
★★★★★ 5/5
GoogleBrilliant Customer Service! Denise especially, Kept me in the loop every step of the way and really understood what I wanted and went out of her way to help me. Brilliant. Thank you.
Reece · 22 January 2024
Agent replied · 20 June 2024
Thank you for your review Reece. Our team pride themselves on the customer service they provide to clients. We’ll ensure your feedback is passed onto Denise and the team 😃 …
★★★★★ 5/5
FacebookI have been dealing with Paul for a purchase through W&D and he has been an absolute pleasure to deal with, keeping me informed along every step of the way and working tirelessly - chasing the chain/solicitors in both directions!. Absolute professionalism from start to finish. Will not hesitate to recommend and will certainly be using them to sell my property (when the time comes!)
Steve · 14 March 2019
Agent replied
Great to hear that Paul Dunne has done such a good job for you on your recent purchase! We look forward to being of assistance in the future and thank you for leaving your review.
★★★★★ 5/5
FacebookWould highly recommend Williams and Donovan who we purchased our dream home through. Special thank you to Paul and Denise who continually kept us updated on all details and pulled the whole chain together to finally get a completion. We are very grateful to them
Lisa · 11 September 2020
★★★★★ 5/5
FacebookWhat amazing people Lloyd is a very special man. Thank you for being so helpful
Rebecca · 3 December 2019
Agent replied
Hi Rebecca, thanks for your review, we were all glad to be able to help.
★★★★★ 5/5
GoogleWorking with Lily from Williams & Donovan has been brilliant. Lily was Professional, personable & supported us throughout the process. A Seamless and quality service. Thanks Lily
Adam · 20 March 2023
★★★★★ 5/5
FacebookVery professional and helpful. Kept me up to date with our move. Denise was superb.
Michelle · 24 July 2019
Agent replied
Thank you for your comments Michelle, we're very lucky with our staff!
★★★★★ 1/5
FacebookAbsolutely awful from start to finish, worst letting agent I have used. I had to wait 4 months for an important repair, rude staff and completely inefficient. Never respond to calls or emails. They are useless, I am not one to leave bad reviews but I feel I had to warn people of the Hockley letting office - AVOID!
Lauren · 18 November 2020
Agent replied
Hi Lauren,
I am sorry you feel that way as we pride ourselves on our customer service. Unfortunately, any delays regarding repairs during your tenancy in this case were the responsibility of the landlord and we cannot control the timescales in which th…See more
★★★★★ 5/5
FacebookWe can not thank the team at Williams and Donovan enough for all their help and support with our recent sale and purchase through them. Professional, reliable and helpful from start to finish from carrying out viewings on our property to constantly chasing everything up to bring everything together at the end. We are now settling in our dream home and would absolutely recommend them.
Angie · 21 August 2017
Agent replied
Hi Angie, thank you so much for your kind words and recommendation - and for the chocolates too! We were delighted to help you secure a sale and to find such a perfect new home for you, sending all our best wishes!
★★★★★ 5/5
FacebookWe were really pleased with the help and support we received from the staff at W & D during the sale of our house. We cannot however praise Paul enough, as he worked tirelessly throughout the whole process to keep everybody and everything moving and ensuring that all parties were kept informed and up to date on all matters. would definitely recommend.
Karen · 20 March 2019
Agent replied
Thank you Karen. It wasn’t an easy transaction but we are delighted we got you moving in the end!
★★★★★ 5/5
FacebookLloyd was totally professional.
He walked us through every step of the way.
Mark · 14 March 2019
Agent replied
Thank you for your review Mark, we were delighted to be able to help your parents with the sale of their property, and hope they are settled in their new home.
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