Williams and Donovan Hockley reviews

★★★★★ 5/5

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I have recently sold my house through Williams and can not recommend their service enough - using a local agent puts you in touch with buyers much sooner, and with the right people in comparison to the internet company's - my house sold with a week of going on the market! First Class team!

Jo · 18 August 2018

★★★★★ 5/5

Facebook

Superb experience buying our new home through Williams & Donovan, from the moment we first viewed the house right through to completion the guidance and advice given made the whole process as stress free as possible. They went above and beyond for us on many occasion and we will be eternally grateful.

Craig · 18 February 2019

★★★★★ 5/5

Facebook

Williams & Donovan were super helpful during the purchase of our property. Especially Mark Toomey, nothing was a problem and always kept us updated. Would use again

Katie · 30 September 2021

★★★★★ 1/5

Google

When I was moving out due to my ex and I splitting, Williams and Donovan contacted my ex regarding everything to do with moving out and had next to no communication with me. Despite the fact that my ex had never rented before and I had, and he was 5 years younger than me they just assumed that because he was MALE that he dealt with everything. I found this very sexist. They obviously assumed that he would pass on information to me but since we were breaking up and lacked communication at times he didn’t and I felt very excluded from the whole process. One time Williams and Donovan called me and when I answered she was disappointed because she thought it was my ex’s mobile number, she was asking for him and said “oh I thought this was his number” and then hung up to call him as if it was secret and I didn’t live there. I dealt with everything in that flat, organised moving in, every bill because he had never done it before, yet Williams and Donovan would only communicate with him and not both of us when it came to moving out. Really old fashioned view points on their part and insensitive of the fact that I was going through a breakup and losing the flat, that, to add insult they just excluded me. Totally unprofessional and others that I have told or who were around me during this time when this was happening have agreed. Would never let with them again.

Vicki · 21 August 2020

★★★★★ 5/5

Facebook

Professional service throughout. Definitely from me. Lynn Beard the Sales Progressor was outstanding and kept me sane throughout the whole process. Thanks for a great experience

Paula · 5 November 2021

★★★★★ 5/5

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I couldn't recommend using Williams and Donovan any higher! Not only do they have great knowledge and experience in the processes of buying and selling, but they understand the emotional investment you are making and they ensure they support you in every way they can. Buying during the covid 19 pandemic was stressful enough as it is, but they made it as stress free as they could! They always pick up the phone or call you back, and they quite frankly just get the job done!

Maria · 22 June 2020

★★★★★ 5/5

Facebook

I couldn't recommend using Williams and Donovan any higher! Not only do they have great knowledge and experience in the processes of buying and selling, but they understand the emotional investment you are making and they ensure they support you in every way they can. Buying during the covid 19 pandemic was stressful enough as it is, but they made it as stress free as they could! They always pick up the phone or call you back, and they quite frankly just get the job done!

Maz · 22 June 2020

★★★★★ 1/5

Google

Absolutely awful from start to finish, worst letting agent in Essex, thank god this was the only time I've rented a property. I had to wait 4 months for an important repair (couldn't use my shower), rude staff - all the women there who were …

Lauren · 22 April 2024

★★★★★ 5/5

Google

I have been very happy with the service from start to finish. I have been kept informed of progress regularly and I would happily recommended them to anyone wishing to market their home through William's and Donovan, Hockley office

Patricia · 20 March 2022

★★★★★ 5/5

Google

Very professional service from start to finish. Denise kept us informed every step of the way and supported us through a particularly difficult sale and would recommend Williams and Donovan to anyone.

Kevin · 20 March 2020

★★★★★ 5/5

Google

Williams and Donovan are by far the most professional, efficient and responsive agents I have come across. They understand the emotional investment you are making and they support you as much as they can to get things through smoothly. They know what to do when stumbling blocks occur and deal with it straight away. All in all I wouldn't go with any other agent, I trust them to get the job done, while keeping you sane!

Maria · 20 March 2021

★★★★★ 5/5

Facebook

Could not recommend Williams & Donovan’s enough, extremely helpful, kind and very efficient. I would like to thank Denise Gibb for being absolutely amazing with everything!

Libby · 28 July 2021

★★★★★ 5/5

Facebook

Williams and Donovan recently helped me with the sale of my house in Hockley. I would highly recommend them - Lily, Tom, Paul, Denise and all the team were fantastic from start to finish. Not only did they get a full asking price offer within a couple of weeks of the property being on the market, they kept me updated throughout the transaction and made things as smooth and stress free as possible. Thank you all!

Laura · 1 March 2021

★★★★★ 5/5

Facebook

I would like to thank Williams and Donovan for all the effort the team put in, from marketing my house for sale, with great pictures taken for the sale of the property leading to a quick sale. Then the after sales team are very good and efficient at what they do. A very professional company along with professional staff!I would highly recommend this company to anyone thinking of selling their property.

Gavin · 24 January 2022

★★★★★ 5/5

Facebook

Paul (hockley branch) has been beyond helpful every step of the way with the purchase of my first home. Consistently updating on progress ans always at the other end of the phone for any queries, i would 100% reccomend Williams & Donovan to anyone looking to buy or sell!

Jodie · 12 April 2019

★★★★★ 5/5

Facebook

We have been viewing plenty of houses recently with all of the local agencies and I can genuinely say that Lily at Williams and Donovan is one of the best estate agents in the area, very helpful, straight to the point and professional.

Ben · 5 March 2021

★★★★★ 5/5

Facebook

The sale of our property was made so easy by the W&D team. Nothing was too much trouble, and I felt in control of my sale at all times. I highly recommend Williams & Donovan if you are thinking of selling your property.

Lee · 20 February 2021

★★★★★ 5/5

Facebook

William's and Donovan were fantastic. from the start, they gave us a realistic valuation which we were happy with and our house sold really quickly. from then, William's and Donovan kept us well informed throughout the process and helped make the whole process stress free. Thankyou! 🏡

Kath · 29 November 2019

★★★★★ 5/5

Facebook

Helped with both sale and purchase. Kept us up to date on moving day, always friendly and polite. Definitely recommend Katie

Janine · 26 February 2022

★★★★★ 5/5

Facebook

Recently sold property with this estate agents, first class service all the way. Highly professional staff and would recommend to anyone thinking of selling to use this very friendly local estate agents. Thank you all very much for the excellent service and making the stressful process so much easier.

Sharon · 13 August 2018

★★★★★ 5/5

Google

We can’t thank the team at Williams and Donovan enough for helping us find our dream home. It was a long process from viewing the house in January and then the chain have different issues along the way. Without the help of Paul and Denise chasing the chain every hour of every day it would have never have gone through. They were all so supportive from start to finish and we would highly recommend!

Chloe · 20 March 2021

★★★★★ 5/5

Facebook

Great experience dealing with Williams and Donovan. Special thanks to Denise, Jack and Lily for the communication you provided and keeping us updated throughout. Thanks again

Chloe · 27 February 2021

★★★★★ 5/5

Facebook

Fantastic team who helped us through a difficult sale, which was no fault of them or our buyers but lower down the chain! Gave realistic valuation and sold our house in less than a week! All the team went above and beyond of what was asked of them.

Hayley · 12 December 2018

★★★★★ 5/5

Facebook

Williams and Donovan have been fantastic in dealing with the sale of our property. They were professional from the outset and exceptionally thorough with their buyer checks. We received immediate confirmation of any planned viewings and these were completed in a timely manner. We felt very confident that despite not living local the agent was competent in all aspects from securing a buyer through to ensuring finance approval. All staff were very pleasant and accomodating and nothing was ever too much trouble. We're very happy with the service Williams and Donovan have provided and wouldn't hesitate to recommend them. Thank you!

Lianne · 25 September 2018