Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt's a great service experience, and the whole process is done with Zara's' and Alfie's assistance. Many of the problems were solved and we soon moved into the house. Now we're starting to live in a new house, thanks to Alfie and Zara.If you have just relocated to London, strongly recommend Romans!
Thank you Alfie, Zara & Romans!
Bingyang · 30 July 2020
Agent replied
Hi there Thank you for the recent 5 star review of our Uxbridge branch. It's very pleasing to read your comments about Zara and Alfie and glad they could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
★★★★★ 5/5
GoogleI recently contacted many estate agents in the search for a property, but Romans were head and shoulders above the rest. I dealt with Kim who was professional, courteous, extremely helpful, incredibly patient and her outstanding local knowledge was second to none. I would have no hesitation in recommending Kim, and Romans to anyone who is looking to rent or purchase a property.
SW · 31 July 2017
Agent replied · 30 July 2023
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated.
Yours sincerely
Tony Gibson
Assistant Managing Director
★★★★★ 5/5
GoogleJacob, Lisa and all the team at Bennetts were first class. They arrived early on the open day to familiarise themselves with the property and kept me fully informed throughout the sale. They would call a couple of times a week even with no information but it was reassuring to know they were on the ball. Well done team!
Trevor · 26 November 2019
Agent replied
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated.
Yours sincerely
Tony Gibson
Assistant Managing Director
★★★★★ 5/5
GoogleI recently contacted many estate agents in the search for a property, but Romans were head and shoulders above the rest. I dealt with Kim who was professional, courteous, extremely helpful, incredibly patient and her outstanding local knowledge was second to none. I would have no hesitation in recommending Kim, and Romans to anyone who is looking to rent or purchase a property.
Steve · 26 November 2016
Agent replied
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated.
Yours sincerely
Tony Gibson
Assistant Managing Director
★★★★★ 5/5
GoogleLooking for a new property is always tough, but Zara made it much easier. She is a friendly and patient advisor, always answer my queries quickly, helping me quite a lot. I will definitely say she is a superb advisor, who has a professional manner.
Shuang · 3 September 2022
Agent replied · 30 July 2023
Dear Shuang,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would like to take this opportunity to thank Alexander Smith, my property manager. He is been excellent with his work and as soon as he took over my property manager role, resolved most of my problems. Very helpful person.
Rams · 2 March 2023
Agent replied · 30 July 2023
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJacob, Lisa and all the team at Bennetts were first class. They arrived early on the open day to familiarise themselves with the property and kept me fully informed throughout the sale. They would call a couple of times a week even with no information but it was reassuring to know they were on the ball. Well done team!
Trevor · 30 October 2019
Agent replied · 29 October 2023
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated.
Yours sincerely
Tony Gibson
Assistant Managing Director
★★★★★ 5/5
GoogleSimply the best is the team in Uxbridge and Zara has been exceptional along with Dale as the both of them have professionalism and customer service that goes above and beyond expectations.
M&A · 29 September 2023
Agent replied · 29 October 2023
Dear M&a Family Productions
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleI have just recently got my home with Romans Letting. Zara Younas, was my consultant from Romans Letting, She was very helpful in the whole process, explaining the documentation, helping out with literally every confusion we had, I called her often during the checks & how to proceed with the application for letting. She responed timely to each & every query, Romans were very professional in every aspect of their services.
I would rate them very good for the overall experience of tenancy with them.
Khizer · 29 September 2023
Agent replied · 29 October 2023
Dear Khizer Khan,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleRecently I had a wonderful experience with Aduel Carciu at Romans Uxbridge. He from the start till end supported us thorugh out and was very professional and responsive. The entire background check process was very streamlined and easy. I got stuck in middle of it, so Aduel Carciu provided me a great support and helped me solve the issue. Overall experience very smooth and 10/10.
Ahmed · 24 July 2024
Agent replied · 23 August 2024
Dear Ahmed Ali
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAduel,the agent was excellent to deal with; it couldn't have been more helpful and managed the whole process quickly and efficiently. He followed up all questions quickly, and I always felt he was fully in control of the process. Also, he was very personable and friendly - I would highly recommend and a cut above other letting agents I've dealt with in the past.
Andreia · 2 August 2024
Agent replied · 23 August 2024
Dear Andreia Dumitriu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had a positive experience with Zara from Romans Uxbridge, renting a house in Uxbridge last month. She was very professional, helpful and friendly. Good communication between her and myself during the process which run smoothly and quickly. Thank you Zara. Thank you Romans.
Ileana · 30 July 2022
Agent replied · 30 July 2023
Dear Ileana,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently moved into a property managed by Romans, with the help of the wonderful Alfie Birch (Uxbridge) it all ran very smoothly without any fuss. Alfie was very helpful and friendly whilst being professional at the same time which made the process a lot easier. Joe Hayes our property manager has also been very helpful. I would definitely recommend.
Tanya · 26 November 2018
Agent replied
Hi Tanya, thank you for your kind review. We are so happy to read that your move went smoothly as we recognise what a stressful situation moving can be. Here at Romans we aim to deliver the highest level of service to our customers wherever possible and we are so pleased that Alife and Joe have been able to do this in your experience. We will ensure your comments are passed onto them both. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help! Kind Regards, Romans
★★★★★ 5/5
GoogleMy personal experience with Romans especially Zara was amazing. She saw me through from the first day we went to view the property through to the paperwork and moving in. She is affable and a professional. I will recommend Romans to all.
Keep up the good work, guysPositiveResponsiveness, Quality, Professionalism
Esse · 24 August 2021
Agent replied
Hi Esse Gbekle,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Uxbridge. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleGreat team at Romans Uxbridge. Recently Let a property through them and Zara was my main point of contact, really helpful and friendly always very responsive. Also like to shout kudos to Alfie you helped me out in Zara's absence.
Whole team very on point and professional 👍🏼PositiveResponsiveness, Professionalism
Katrina · 24 August 2021
Agent replied
Dear Katrina Goodman, Thank you for taking the time to review your recent experience with our Romans Estate Agents Uxbridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 5/5
GoogleWe had a great service from Romans when we were selling our property in Uxbridge. They arranged a large number of viewings for us. The staff were very friendly and helpful. Lisa was particularly helpful and her communications skills were brilliant. She kept us bang up to date on everything that was happening regarding our sale. Great selling experience!
Dave · 26 November 2016
Agent replied
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated.
Yours sincerely
Tony Gibson
Assistant Managing Director
★★★★★ 5/5
GoogleReceived a great service from Romans during the sale of my property. Lots of viewings and feedback from them. All the staff were helpful and efficient. Lisa was great with keeping me up to speed once an offer was made through to completion. It took the pressure of me to chase solicitors etc. Would recommend Romans in Uxbridge.
Helen · 26 November 2017
Agent replied
Thank you for your positive review of the good service provided by Romans team at Uxbridge - it is much appreciated.
Yours sincerely
Tony Gibson
Assistant Managing Director
★★★★★ 1/5
GoogleThe worst estate agents I have ever come across, rude and incredibly unhelpful. The lack of communication and professionalism is almost impressive.
Corrina · 28 November 2025
Agent replied · 27 January 2026
Dear Corrina Gray,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleWe had a great experience renting through Romans. Zara and her team were extremely helpful, friendly, and professional. We highly recommend contacting them if you are looking for a property.
Thank you Zara, you are the best !
Madi · 2 December 2022
Agent replied · 30 July 2023
Dear Madi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleA very big thank you to Zara Younas for being so highly professional.please maintain that standard or even aim higher.you made my process so easy from choosing the property right up to moving in,your communication was always on point.i would highly recommend Romans Uxbridge and especially Zara to any prospective tenants
Harrison · 4 December 2020
Agent replied
Hi Harrison Walusa,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Uxbridge. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleIt was a tough week looking for a property to rent, and Zara came to our rescue. She walked us through the process at every step, thus easing our anxiety. I strongly recommend Zara to any potential property buyer or 'rentee'.
Shirley · 30 July 2022
Agent replied · 30 July 2023
Dear Shirley,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe sales team were really helpful narrowing my criteria and sending me accurate properties to view. Zaki was especially helpful by explaining to me what to do as I was a first time buyer at the time as I didn’t know much about buying a house. He helped with solicitors and helped sort out my mortgage
Rija · 26 November 2018
Agent replied
Hi Rija, We are very happy to read that the team at Uxbridge have been able to provide you with such a positive experience! Its understandable being in a position as a first time buyer that there is a lot to take in during the purchase of a property but we are so pleased that Zaki was able to provide you as much guidance and assistance as possible throughout this process. I will ensure I pass your comments onto Zaki to make him aware of your gratitude. Thank you so much for taking the time to provide us with your feedback. Kind Regards Joe Gilliland Customer Care Manager
★★★★★ 5/5
GoogleA great team all round.
Used Romans to purchase a property and they did everything in their powers to help push the sale through. Kept me updated at all times, and Saad and Aaron were more than happy to help anyway they could.
Would definitely recommend them.
Ankit · 30 July 2021
Agent replied · 30 July 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleFrom start to finish Romans were fantastic, in particular Zara and Maria in the Uxbridge branch, making our whole experience stress free and there knowledge really impressed us. They were very professional whilst still being friendly and really nice. We would highly recommend Romans ! Thank you for all the help ! 🤗 …
Adela · 31 July 2019
Agent replied
Hi Adela, here at Romans our teams always aim to provide our customers with the highest level of service during their experience with them so we're thrilled to read that Zara and Maria within the Uxbridge branch have been able to do this for you. We will ensure that your comments are relayed onto Zara and Maria and we really hope as a business that we can be of service to you again in the future. Kind Regards, Romans
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
