Trusted Agent profile · Hillingdon

Romans Hillingdon reviews

4.7

★★★★★ Excellent

459 reviews across 1 platform

10 High Street, Uxbridge, Hillingdon, UB8 1JN

Romans's office in Hillingdon, at 10 High Street, is rated 4.7 out of 5 across 459 reviews on 1 platform, including 459 Google reviews rated 4.7.

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4.7 / 5

459

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

On my last trip to London, I had a goal to find a home for my wife in the Uxbridge area, and I did so thanks to Zara and Maria from the Romans branch in Uxbridge. The two were brilliant and precise and made my penultimate day in London the best in a week because in a few hours they showed me the apartment, which we then took from January, making our experience unique.

Loris · 26 November 2019

Agent replied

Hi Loris, thank you so much for this amazing review about your experience with the Romans team in Uxbridge. We're so pleased to hear that Zara and Maria were able to provide you with such a great and unique experience and help during your search for a property. We will pass these comments onto them directly and know they will be thrilled to read such lovely feedback. Kind Regards, Romans

5/5

Google

Before going to Romans in Uxbridge, I went to a few other agents and went for three more viewings. Nobody was as positive and helpful as Romans. From the moment I went into their office Zara showed me all the available studios, she explained everything and helped me with all the paperwork, insurance, internet etc. I recommend, anyone that needs to rent in Uxbridge, go to Romans and ask for Zara!!

Antoni · 30 July 2020

Agent replied · 30 July 2023

Hi Ant Thank you for taking the time to review your recent experience with our Uxbridge branch. It's very pleasing to read your comments about Zara and glad she could provide you with a positive experience. We will be sure to pass your feedback on. Don't hesitate to b e in touch if you require anything further. Kind regards Romans

5/5

Google

Highly recommend Romans and specially Zara Younas! Zara, who is one of the senior letting consultants, is absolutely delightful and extremely helpful. She goes above and beyond for her clients, trying to make everyone happy. I can’t thank her enough for everything she has helped with over the past few weeks and for making such a stressful time a little less stressful!

Ezel · 13 April 2025

Agent replied · 26 December 2024

Dear Ezel Karaca Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Having had zero success in letting our house in Uxbridge with another agent I contacted Romans in Uxbridge and spoke to Afie Birch about our predicament. He worked really hard and in a few days new tenants had been found for our house. I was really impressed with his energy and focus and how easy it was to communicate with him. Well done Alfie - you deserve to go far.

Miriam · 26 October 2020

Agent replied

Hi Miriam Alcock, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Uxbridge. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

We had an amazing experience with Zara. She communicated clearly with us about our needs and provided excellent recommendations. Her sincere advice on moving showed that she genuinely cares about her customers. We were really happy with the overall experience and the continued support throughout the moving period. She made the overall process smooth and easy to get through. Highly recommend!

Mariam · 13 April 2025

Agent replied · 13 April 2026

Dear Mariam M Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I recently rented a house through the agency Romans, where I came into contact with Zara, who offered us all the support from the beginning to the end, to facilitate the entire rental process. I recommend with confidence and only words of praise for Romans , but especially for Zara. Many thanks Zara, from Ion Paun and family.

Constantin · 3 September 2022

Agent replied · 30 July 2023

Dear Ion Paun & family Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are very happy to have provided you with such a positive experience! Many thanks, Customer Care Team

5/5

Google

Before going to Romans in Uxbridge, I went to a few other agents and went for three more viewings. Nobody was as positive and helpful as Romans. From the moment I went into their office Zara showed me all the available studios, she explained everything and helped me with all the paperwork, insurance, internet etc. I recommend, anyone that needs to rent in Uxbridge, go to Romans and ask for Zara!!

An · 26 November 2019

Agent replied

Hi Ant Thank you for taking the time to review your recent experience with our Uxbridge branch. It's very pleasing to read your comments about Zara and glad she could provide you with a positive experience. We will be sure to pass your feedback on. Don't hesitate to b e in touch if you require anything further. Kind regards Romans

1/5

Google

Booked an appointment, estate agent didn't turn up, no call no message, when i called was out of the office, was meant to call still waiting

Diane · 13 March 2026

Agent replied · 13 April 2026

Dear Diane Williams, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

After 2 months of stressful search for a new property, found the right one through Romans team. All our conditions were taken into consideration and was given a solution to rent it in a short period. Thank you Zara, Yvonne and other team for cooperating.

Marcela · 25 August 2023

Agent replied · 29 October 2023

Dear Marcela Zberea Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Alexander Smith is the property manager of the apartment that I reside in presently and I must that he’s very efficient and professional. He’s also respond very fast to my calls and emails. He’s excellent at what he does and I must commend him for his great communication skills .

Oyedokun · 1 April 2023

Agent replied · 30 July 2023

Dear Oyedokun Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Zara is the letting advisor for my current property. She is completely clear about the market and property. Helped me very quickly to get this property for rent in times of demanding rental market. So quick in responding back on my queries and helped to get signed on the tenancy.

Gopinath · 2 March 2023

Agent replied · 30 July 2023

Dear Gopinath Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The whole process from start to finish was so super easy! Zara and Paul were so helpful and managed to get my offer accepted really quickly so I didn’t have to worry about anything. Couldn’t recommend these guys more if you’re looking for a property. Thank you so much.

Beth · 1 April 2023

Agent replied · 30 July 2023

Dear Beth Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had a positive experience dealing with Romans. I found the whole team to be very professional and excellent in communication. I dealt with Shoaib Miah. He was very knowledgeable, resourceful, proactive and welcoming.

Davinder · 26 March 2024

Agent replied · 23 August 2024

Dear Davinder Kumar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We bought our first home from Romans Estate Agents. From viewing till completion it was very good experience. Many Thanks Shoaib, Arun and Rachel.

Pri · 18 August 2024

Agent replied · 23 October 2024

Dear Pri C Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Wow, what a great feeling our dream has come true. Aaron helped us a lot. He did a brilliant job. Communication is the key to everything, I know it’s his job but he did it well. I highly recommend Romans, you are not just a number but a friend and much more. Thank you!

Teresa · 13 April 2025

Agent replied · 13 April 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I have used Roman's to let and sell a property and cannot fault their services. George and Jacob were fantastic when it came to selling my property and made the process very easy, despite the fact that I now live outside of the UK. They are efficient and keep their clients updated and I would definitely use their services if the opportunity arises in the future.

Anne-Marie · 26 November 2018

Agent replied

Thank you for taking time to write a review regarding Romans of Uxbridge. I was really pleased to see that you have used both our sales and lettings departments and you cannot fault our services. We look forward to being of service to you again in the future. Kind Regards Mark Wright Regional Director, Residential Sales 01344 404705 mwright@romans.co.uk

5/5

Google

I had an excellent experience working with Zara during my property search. She was incredibly helpful, patient, and supportive throughout the entire process. Zara maintained clear and prompt communication at every step, ensuring that I felt confident and informed along the way. What truly sets her apart is her dedication, she definitely goes the extra mile to make sure everything is handled smoothly.

Nazar · 3 December 2024

Agent replied · 10 December 2024

Dear Nazar Risafi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I can’t recommend the Romans agency enough. ALWAYS helpful and on top of the requests! Alexander was always helping with all the questions I’ve had, top notch service! Thank you for everything team!

Agata · 27 December 2023

Agent replied · 23 August 2024

Dear Agata Smialek Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Big thank you to Alexander Smith for his recent help on my property and the help with the tenants deposit release. He was very efficient and he went above and beyond for me.

Clare · 27 November 2023

Agent replied · 23 August 2024

Dear Clare Lawrence Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My move was extremely easy and stress free thanks to the updates I received regularly. If I had any questions of queries, I was always responded too very quickly. I had never moved before so I was unaware of what the process was like and thanks to James, my move was very easy and I’m now happy in my house share. Thankyou :)

Harry · 26 November 2018

Agent replied

Hi Harry , thanks for taking the time to leave us a review! We recognise what an overwhelming process moving property can be especially for those who have not done so before such as yourself and are so pleased to read that James has been able to offer you so much assistance and support throughout your experience helping to ensure your move was as straightforward as possible for you. We will ensure your comments are passed onto James so he is aware of your thanks. We really hope you enjoy renting with us. If there is anything else we can do for you at all, please do not hesitate to get in touch and the team will be happy to help! Kind Regards, Romans

5/5

Google

I've had a really positive experience with Romans. Thank you very much Zara for all your help securing a place for me and my son to live near my work place. You have been fantastic. We love it here.

Beth · 13 August 2025

Agent replied · 13 April 2026

Dear Beth We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Zara is an outstanding credit to Romans. She always gives 100% customer service, going out of her way to meet our needs. She is very honest and listens to exactly what the customer wants and delivers. It has been a pleasure to have Zara look for properties for us and we hope to continue to do so in the future.

Sarah · 26 November 2019

Agent replied

Hi Sarah Many thanks for your wonderful review. We are so pleased you were happy with the help you received and will pass your feedback onto Zara and the team at Uxbridge. Kind Regards Romans

5/5

Google

Leading up to my move into to my new property to rent it has been such a stress free time not having to worry about anything thanks to Zara Younas I would 100% make sure you speak to her to have a easy time and get things done in time to move into your property Thanks Zara Younas for everything

Jordan · 26 November 2019

Agent replied

Hi Jordan Thank you for the recent 5 star review of our Uxbridge branch. It's incredibly pleasing to read your comments about Zara and glad she could provide you with a excellent service. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

I have been a tenant for over two years and experienced fantatic customer service from day one starting with the very first phone call I’ve made to enquire about a property. Dale is an asset to the company, amazing knowledge and extremely helpful. Always going above and beyond . Highly recommend the Uxbridge as well as the West Drayton branch.

Alexandra · 26 November 2019

Agent replied

Hi Alexandra, thank you for this wonderful review about your experience with us in your time as a tenant. We're so pleased to hear that you have received such fantastic customer service from us and that Dale has been such a key part of this going above and beyond to assist you wherever possible. We will relay this amazing feedback onto him! We really appreciate you taking the time to leave us this review along with your recommendation, please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Romans

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Questions about Romans Hillingdon

How many reviews does Romans Hillingdon have?

Romans's Hillingdon office has 459 reviews across 1 platform: 459 on Google.

What is Romans Hillingdon's rating?

Romans Hillingdon is rated 4.7 out of 5 across all 459 reviews, and 4.7 out of 5 on Google from 459 reviews.

Where is Romans's Hillingdon office?

Romans Hillingdon, 10 High Street, Uxbridge, Hillingdon, UB8 1JN.

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