Romans reviews

★★★★★ 5/5

Google

My experience of working with Kaitlyn was very good. I appreciated the fact she took time to understand my issues/concerns and worked with me to provide the correct documentation for the Adjudicators to assess the claim correctly. This is the first time I have had such a dispute and was not familiar with the process. Kaitlyn took time (lots of patience) in explaining to me how it works, timeframe, evidence etc. She kept me informed of deadlines and checked my evidence before submitting as she didn’t want to waste my time. I really valued her ‘eye for detail’ on matters, more importantly she provided regular updates, which were very helpful. Although I was stressed and anxious at times, Kaitlyn took this in her stride and again explained the process, she was calm, focussed and reassuring that a fair decision will be made. She is clearly knowledgeable in this type of work; I found her to be extremely professional and courteous in all our communications. She was highly efficient, and incredibly responsible, she is a problem solver and went out of her way to assist me on matters. I truly valued and appreciated her efforts and genuinely enjoyed working with her.

Asha · 29 October 2025

★★★★★ 5/5

Google

I recently had the assistance of Zara Younas, Senior Lettings Agent, in finding a property and I couldn’t be more impressed with the experience. From the very start, Zara was honest, transparent, and approachable - qualities that are unfortunately rare to come by in the rental market, and it was truly refreshing. She took the time to explain things clearly, answered all my questions promptly, and guided me through each step of the process with patience and professionalism. What could have been a stressful and overwhelming experience felt seamless and straightforward thanks to her support. Zara’s communication was excellent, and she always made me feel informed and reassured. Overall, Zara went above and beyond to make the process smooth and stress-free. Her genuine honesty and helpfulness stood out, and I would not hesitate to recommend her to anyone looking for a property.

Wades · 29 September 2025

★★★★★ 5/5

Google

I had the absolute pleasure of working with Zara to find my new rented home, and I can confidently say she went above and beyond throughout the entire process. From our very first conversation, Zara was professional, approachable, and incredibly knowledgeable about the property market. She took the time to really understand what I was looking for and only showed me homes that matched my needs and budget. What stood out the most was how responsive and helpful she was always quick to answer questions, explain the details clearly, and offer honest advice. Zara made what could have been a stressful experience feel smooth and even enjoyable. Thanks to her dedication and guidance, I found a house I truly love. I couldn’t have asked for a better agent, and I would highly recommend Romans to anyone looking for a home.

Adedoyin · 13 August 2025

★★★★★ 5/5

Google

A huge thank you to Zara Younas from the Uxbridge branch for helping my friend and I find a place we can truly call home. From the start, Zara understood exactly what we were looking for and went above and beyond to find a property that fit both our needs and our budget. She reassured us throughout the process. Zara kept us updated regularly, whether by email or phone, and was always available to answer any questions we had, no matter how small. Thanks to her patience, friendly approach, and constant support, Zara made the whole experience of renting an apartment in the UK so much easier and stress-free. I can't recommend her enough, she's an amazing agent!

Thabisa · 13 April 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Zara Younas while searching for a rental property, and I cannot recommend her highly enough. From our first interaction, Zara demonstrated an impressive level of professionalism and out going personality. Zara took the time to understand my needs and preferences guiding me through the entire process with patience and clarity. She was always available to answer my questions and provided insightful information about various neighborhoods, ensuring that I felt confident in my choices. Again many thanks to Zara for helping me through the process of finding a home.

Kheanard · 13 April 2025

★★★★★ 5/5

Google

I cannot thank Zara enough for her incredible help and support during my search for a house to rent. After struggling to find the right property and facing hurdles along the way, Zara stepped in and truly made a difference. She went above and beyond, showing not only professionalism but also genuine kindness and care. Her dedication, straightforwardness, and willingness to help set her apart from other agents. She made the whole process so much easier and stress-free. Zara is truly amazing with a good heart, and I will forever be grateful for her help. If you’re looking for a letting agent who truly cares and will go the extra mile, I highly recommend Zara! Thank you, Zara!

Anthony · 13 April 2025

★★★★★ 5/5

Google

We had a fantastic experience with Zara while searching for a rental property. From our first interaction, Zara impressed us with her professionalism. She understood our needs, provided insightful recommendations, and guided us through the entire process with patience and clarity. Zara's market knowledge ensured we could find a home that fit our needs. She was always available to answer our questions and provided valuable information about various neighbourhoods, making us feel confident in our choices. Thanks to her dedication and expertise, we found our perfect home. We highly recommend Zara for her exceptional service and unwavering commitment to her clients.

Ali · 13 April 2025

★★★★★ 5/5

Google

I had a really Good experience working with Romans especially Aduel Carciu. He guided us very well and supported in each and every step of the process . We had no difficulties throughout and he always responded to all our queries in no time . Overall had excellent service.

Susan · 13 February 2026

★★★★★ 5/5

Google

Really good experience with Romans. Aduel was extremely helpful from start to finish and made the whole process smooth and stress-free. Communication was clear and he always kept me updated. I appreciate the effort in helping me secure the property and would definitely recommend them.

Benjamin · 13 March 2026

★★★★★ 5/5

Google

Zara was amazing finding us a house to rent. We found a property during the weekend and Zara followed up within hours of our first viewing and secured the property by the end of the day. We were able to move within 2 weeks and the process was very smooth. I would highly recommend Roman's and Zara is a fantastic agent. I look forward to the continued service and cannot thank Zara and Romans enough :)

Kasun · 13 April 2025

★★★★★ 5/5

Google

I was searching for a home just for myself, but since I didn’t meet the annual income requirements for renting, finding a place felt nearly impossible. Thankfully, Zara made it happen! She took care of everything and went above and beyond to ensure I got the studio I was interested in. The entire team at Romans was also incredibly helpful and supportive throughout the process. I truly appreciate their dedication and couldn’t be happier. Highly recommend!

Bianca · 13 April 2025

★★★★★ 5/5

Google

Romans secured my tenants immediately after marketing my property. I have a positive and excellent experience with them. Aduel is efficient and professional. He kept me informed and up-to-date from the start. I would not hesitate to recommend Romans to other landlords.

Patricia · 13 March 2026

★★★★★ 5/5

Google

Georgia at Romans is nothing short of bloomin exceptional. She’s been our property manager for a few years and has helped us navigate a couple of tricky situations, and has done so with empathy, kindness and such skill. Having her by our side has just made everything so smooth and as stress-free as possible, which is ultimately all you can ask for! Thank you Georgia!

Lily · 13 August 2025

★★★★★ 5/5

Google

Our experience over the past three years with Romans has been very good. The tenancy went smoothly throughout, and the end-of-tenancy process with Kaitlyn Young was also handled nicely and professionally. Overall, it was a positive experience.

Saju · 13 March 2026

★★★★★ 5/5

Google

I had a great experience securing my new property through Romans. A big thank you to Rachael and Arun for their professionalism and human touch. From the initial viewing to the final handover, they were communicative, transparent, and very helpful. Highly recommended!

Flo · 28 December 2025

★★★★★ 5/5

Google

We recently rent a house through Romans. Aduel Carciu was truly fantastic and super professional. He made the whole process smooth and the communication was outstanding. Would highly recommend this agency and especially Aduel.

Anna-Maria · 13 February 2026

★★★★★ 5/5

Google

I recently moved into a new flat this weekend, and the process was very stressful due to referencing issues (entirely our fault! 😂). Zara was absolutely amazing and went above and beyond to get everything sorted out as quickly as possible to honour our very quick move in date. I could not fault the team at all, especially Zara! Highly recommend!

Caitlin · 13 April 2025

★★★★★ 5/5

Google

Zara was fantastic in understanding what we wanted and needed. Her advice was always sincere, and it was clear she truly cares about her clients. Her experience shone through as she worked hard to create relationships that benefited both tenants and landlords. The entire process was professional and positive. We couldn't be happier with the support we received during our move!

Roda · 13 April 2025

★★★★★ 5/5

Google

I recently bought my first property, and everything went smoothly from start to finish. I would highly recommend Romans to anyone looking to purchase a property. A big thank you to Rachael, Arun, and Kelsee for their excellent service and support throughout the entire process. They made everything easy and stress-free, and I couldn’t be more grateful. Highly recommend!

Mustafa · 13 April 2025

★★★★★ 5/5

Google

I had such a wonderful experience with Romans Letting & Estate Agent especially with Adrian. Adrian was kind, patient and supportive. I did the viewing with Adrian on a Thursday, he made sure all the paperwork swiftly completed on Friday/Saturday and I moved in on Monday, two days later!, just the way I wanted to!!! Zara was supportive with the insurance too. It there was a six or seven star I definitely would have given a it lol. Overall, I highly recommend Romans letting. 📌😁 Kudos to you all.

Sharon · 26 March 2024

★★★★★ 5/5

Google

I had the pleasure of working with Zara from Romans to find tenants for my property, and I couldn't be more impressed with her dedication and professionalism. Zara went above and beyond to ensure a smooth process, from understanding my requirements to finding suitable tenants efficiently. She kept me informed and lined up several viewings very quickly. Her expertise and experience of the property and rental industry were invaluable throughout the entire process. I highly recommend Zara for her exceptional service. Thank you, Zara, for your outstanding expertise, patience and assistance!

M · 26 March 2024

★★★★★ 5/5

Google

I found a property on the Romans website where then Zara reached out to me and booked a viewing the next day. Zara was very helpful during the viewing and assisted me with my offer the same day. I am now moving into my next home soon and the journey so far has been very clear and stress-free. Thank you to Zara and the team for all the help!

Enes · 24 July 2024

★★★★★ 5/5

Google

Amazing service! Had some complications with referencing during the process (our own fault) but Zara was absolutely great, without her we wouldn’t have been able to move in on our scheduled date. She really did go above and beyond for us, wouldn’t consider using anyone else. Thanks so much Zara!

Jess · 13 April 2025

★★★★★ 5/5

Google

My family and I had a lovely experience with Romans, we wanted to personally thank Zara for being extremely helpful, she was professional, kind and attentive and made us feel at ease and looked after. Thank you

Daniela · 30 August 2025