Romans Hillingdon reviews

★★★★★ 5/5

Google

We highly recommend Romans Uxbridge Estate Agents especially Zara and Aduel. They are very professional and kind. They found the right tenant for us. They kept informed us every stage of tenancy.

Mustafa · 16 April 2025

★★★★★ 5/5

Google

Romans are the best state agents in over the london specially zara younas senior letting agent are so helpful for me to find out the good property for me she helped me every stage to leting the property she always responded me on time and never let me down in any stage she done really hard work for me to find the good property i will recommend 100% to Zara younas at romans in Uxbridge high street Thank you so much zara younas God bless you .!

Ch · 13 April 2025

★★★★★ 5/5

Google

I’ve had a fantastic experience with Arun and Rachael at Romans. Arun, in particular, has gone above and beyond to help me with my flat, connecting me with the right people, exploring creative solutions for selling, and continuing to support me even when a sale wasn’t possible. He’s been incredibly proactive, thoughtful, and has even liaised with the rental team to ensure I have the best options moving forward. Thank you to the both of them - they’ve really made a difficult time much easier. Highly recommend.

PKS · 13 April 2025

★★★★★ 5/5

Google

We are incredibly grateful to Zara Younas for her outstanding support in helping my husband and me rent a property. From the viewing, she made the entire process seamless and stress-free. Her professionalism, kindness, and dedication truly set her apart. She told us the steps and answered our questions promptly, kept us informed every step of the way and ensured everything was handled efficiently. Her warm and friendly approach made us feel valued and at ease throughout. We couldn’t have asked for a better experience. Thank you, Zara, for your hard work and for making our house search so easy and smooth for the very first time since we arrived UK. A huge thanks to Romans Letting Agency as well, if you need a letting agent, contact Zara Younas, she is kind. Wishing Zara all the best in her career!

Grace · 13 April 2025

★★★★★ 5/5

Google

Amazing service, Zara was my agent and was great in working with me to make sure i got everything with my home sorted, and would regularly contact me to update me or explain proceedings i was unaware of. The process has taken no more than 2 weeks and i will be moving into my new home, overall very pleasent experience.

Karjah · 27 December 2023

★★★★★ 5/5

Google

I recently worked with Zara from Romans to find a rental property, and I couldn’t be happier with the service. From the initial inquiry to signing the lease, Zara was professional, responsive, and knowledgeable. The administrative process was seamless. Overall Zara made the entire experience stress-free and efficient.

Lien · 24 July 2024

★★★★★ 5/5

Google

I recently rented a house through Romans, Uxbridge , Zara was my agent for this property and she demonstrated an excellent support to my relocation . Zara listened ,understand and delivered what I was looking for and even after I received my keys she continue supporting my inquires for house setup . Thanks Zara for your excellent support and kindness , undoubtedly you are my first contact for my next move

Nour · 2 December 2022

★★★★★ 5/5

Google

I really Appreciate the support the backend team provides. Especially Alex who is acting as our property manager. We can call him or email him at any point and he replies to our requests quickly and also makes sure he gets it resolved. He is a star. Thanks Alex for everything and just wanted to appreciate you for your work BTS.

Hephzibah · 29 September 2023

★★★★★ 4/5

Google

Zara is a friendly and approachable agent at Romans. A good asset to the team. Very helpful in guiding the tenant in every step of the way. Also with speedy response which is very good. Overall, my experience with Roman’s letting in Uxbridge was great especially with Zara . Thank you

Blue · 25 April 2024

★★★★★ 5/5

Google

Found a place and Zara immediately helped us. She put our offer in straight away, this has been the most positive and straight forward experience we have had with an estate agent. Thank you Zara for helping us with our move!! It has been so refreshing.

Raya · 24 July 2024

★★★★★ 5/5

Google

Recently sold our house via Romans Uxbridge. Was a bit apprehensive about putting out house on the market in lockdown but Sad was great from the outset and we are able to proceed. Massive shout out to Arun who was great when arranging viewings. Everything was coordinated perfectly, in a safe manner and we were given enough notice as well. Feedback was always provided within 24hrs. Got a very good offer after a few viewings and we were happy to close the deal. Would definitely recommend Romans based on a customer oriented and professional service.PositiveResponsiveness, Quality, Professionalism, Value

Manish · 24 August 2021

★★★★★ 5/5

Google

From the very first call I made to enquire I have had an amazing treatment and service with all the assistance I needed. I was pleasantly surprised by the property viewed, as it was even better in person. Zara Younas was the agent assisting me (with viewing and paperwork) and she was so lovely and helpful with everything, I couldn't have asked for anyone better to help with the process. I have definitely found what I was looking for as in location, price and quality, so thank you Zara :)PositiveResponsiveness, Quality, Professionalism, Value

EBTISSAM · 24 August 2021

★★★★★ 4/5

Google

I recently rented a property from Romans. It was my first time renting and I found the agent Zara was very helpful, polite and efficient. She communicated with me at all times during the process. When I moved into the property and had minor issues with the property, she dealt with all my concerns in an effective and professional manner and sorted it. The management team also have been really good at keeping me informed of their progress with any maintenance issues and arranging for it to be fixed I would recommend Romans Letting & Estate Agents!PositiveResponsiveness

Sharon · 24 August 2021

★★★★★ 5/5

Google

We are absolutely made up with the standard of service we have received from the Romans Estate Agents Uxbridge particularly from ZARA who have kept us informed and updates every step of the way through emails. Her response time and communication is first class. The procedure and efficiency is flawless and we cannot fault any part of our experience. Zara is the perfect agent and professional and passionate in her work. Our first meeting was excellent. She was friendly and answered all our questions with an open and honest attitude which was a breath of fresh air compared to some of our past experiences which have lacked information and communication. She has also kept in touch with us throughout this journey and has been a pleasure to talk each time. Looking for a new place to rent is always a stressful time and me and my partner have been under extra time deadlines. We have certainly landed on our feet to find such a gorgeous property which is also backed by professional and efficient Zara who have made the process as easy as you can imagine! Thank you Zara and the Romans Estate Agents! From two very exited and grateful new tenants, Michael & ReneePositiveResponsiveness, Quality, Professionalism, Value

Reneta · 24 August 2021

★★★★★ 5/5

Google

I previously had another agent instructed to sell my property. However, they did not generate any offers at all. I went with this agent in the first place as opposed to Romans because they were cheaper. Saad Mushtaq was monitoring the property on Rightmove and realised it had not sold yet and called me directly. After a bit of persuasion, I changed agents and instructed Romans. Saad and his team were terrific in generating viewings. Arun Desoura was crucial in getting a viewer from another property to view my property. That consequently led to the offer being put in and accepted. Romans have been fantastic in getting the property off the market. The buyers were very slow in progressing with the legal process, however, we have now successfully exchanged. Lorraine was good at chasing the other side.

Manmohan · 30 July 2021

★★★★★ 5/5

Google

As others have said, Zara in particular was professional, honest and very helpful, particularly since I have never moved before and was unfamiliar with the process. She was absolutely fantastic. Her honest attitude during the viewing was one of the reasons that I chose this flat, and I'm glad that I did. From the viewing onwards I never got the sense that I was being deflected or manipulated, which I can't say for some of the other estate agents I've dealt with. All very much appreciated, especially given the short timescale I had to work with. There was a small problem with another agent who proved unresponsive when I had questions about the tenancy agreement, but overall I have little to complain about. I've not noticed any drop in quality after moving in, either.

James · 30 July 2021

★★★★★ 5/5

Google

As others have said, Zara in particular was professional, honest and very helpful, particularly since I have never moved before and was unfamiliar with the process. She was absolutely fantastic. Her honest attitude during the viewing was one of the reasons that I chose this flat, and I'm glad that I did. From the viewing onwards I never got the sense that I was being deflected or manipulated, which I can't say for some of the other estate agents I've dealt with. All very much appreciated, especially given the short timescale I had to work with. There was a small problem with another agent who proved unresponsive when I had questions about the tenancy agreement, but overall I have little to complain about. I've not noticed any drop in quality after moving in, either.

Kabelsalad · 24 May 2021

★★★★★ 5/5

Google

We have had the most amazing experience with ZARA at romans uxbridge. She has been a wonderful help with our house search all the way along the process. The best part was the exceptional customer service she provided with her speedy responses via call and email. Our first meeting with her was great as she was lovely, honest with everything she said and ensured we went through the process of renting our property flawlessly. Would definitely recommend to anyone!! Thank you so much Zara.

Tajinder · 1 May 2021

★★★★★ 5/5

Google

Moving was very stressful, but the team and Zara were extremely helpful and consistent and did all she could to help facilitate the journey we took

Kacey · 13 April 2025

★★★★★ 1/5

Google

I would absolutely NOT recommend to use Romans Uxbridge agency to rent a property. They have been efficient for me to move in but are a NIGHTMARE since I moved out... There is a massive lack of communication. Romans have been ignoring me for 1 month now! Not returning calls, not answering any emails. My deposit has been agreed with my landlord more than 1 month ago with absolutely no issue and I completed the form Romans asked me to get it back and since then, nothing! I did not get my money back, they are not answering me, not even let me know what is going on. They are basically holding my money and just ghost me! Unbelievable in those uncertain Covid time to leave people like that.... I do not know what to do and will probably have to get the help of a solicitor for Romans to give my deposit back to me and my landlord.

Pauline · 24 April 2021

★★★★★ 5/5

Google

Massive thank you to Zara from lettings at the Uxbridge branch. She made our moving experience so much easier. Constantly kept in touch via email and telephone. Constantly kept us up to date with our progress in the applications. And overall just made our experience a lot easier and stress free. Would definitely recommend speaking to her!

Jasmine · 28 October 2023

★★★★★ 5/5

Google

Zara is an absolute pleasure to work with and highly effective in getting the best outcome possible.

Fredrik · 13 July 2025

★★★★★ 5/5

Google

Massive thank you to Zara from lettings at the Uxbridge branch. She made our moving experience so much easier. Constantly kept in touch via email and telephone. Constantly kept us up to date with our progress in the applications. And overall just made our experience a lot easier and stress free. Would definitely recommend speaking to her!

Jasmine · 8 October 2023

★★★★★ 5/5

Google

Zara you are an absolute legend. we had been looking for a place to rent for some time and had bad experiences with other letting agencies the staff where rude and didn't turn up to viewings so we decided to try Romans in uxbridge. that is where we met Zara she found us a place to view and arranged the viewing same day. we got to the property and met Zara face to face she was very polite and professional and helped us with everything from then on within a week we had moved into our new home and are loving it if it wasn't for Zara and the team we would still be trying to find a place we could call home. really good service and would highly recommend them to anyone. thank you Zara from the cartwright family.PositiveResponsiveness, Quality, Professionalism, Value

Shaun · 24 August 2020