Richard James Estate Agents Swindon reviews in Highworth

★★★★★ 3/5

Google

Initial meeting was friendly and seemed professional. I went with Richard James on this basis. Also swayed by the fact they had sold similar properties in the area. However, the initial valuation was vastly over estimated, and after some wrangling, price of my property was lowered, and another agent from a different office concurred. Still no sale, so price was dropped further. Sale agreed finally, and Avril was lovely. Couldn't be more helpful. But I lost a lot of money on the say so of the negotiator. Avril is to be commended, helpful, professional and personable.

Amandaclare226 · 24 June 2017

★★★★★ 5/5

Google

We are at the very early stages of our sale but so far Alex and the team have been amazing. Got our house on the market quickly and followed all are requirements

Andrea · 24 June 2022

★★★★★ 5/5

Google

Had f2f contact with Alex and Luke, who showed me around a few homes, as well as phone/email contact with others at the Bassett branch. I always felt that the team, be it in person or via comms, were showing me the homes, rather than pushing a sale, which instantly made me feel more at ease and that I could be open about my thoughts regarding the properties. Highly recommended the whole team at RJ in Bassett to anyone either selling or buying. You'll be in good hands.

Jan · 24 June 2022

★★★★★ 5/5

Google

I just wanted to pass on our thanks to the branch manager Alex. My partner and I were out for dinner last month and happened to stop with friends to look at properties in the window. We enquired about a house they had as we do have plans to retire here in a few years. Bearing in mind it was well after 7pm on a Friday evening, was surprised to see someone in the office so late. Alex gave us over half hour of his time and was exceptionally knowledgeable, friendly and shows he is clearly passionate about what he does. We were given some brilliant advice on how to sell our house in Nottingham and chose an agent. We really appreciated the time taken for the advice provided and all the help we received. When we do come to look for a house in the Swindon area Alex will be our first port of call. Thanks again.

Hamza · 24 June 2022

★★★★★ 5/5

Google

Amazing team. Switched to RJ after I lost a buyer and the team went all out to get me back on the market, with some decent viewings/offers. Now buying through them as well, as these guys have been super helpful with obtaining information about the house/area I was interested in. The team are genuinely enthusiastic about their jobs and take a personal interest in their clients requirements. I know they will be with me every step of the way, until I finally walk through my new front door!

Paula · 24 June 2022

★★★★★ 5/5

Google

Alex and Ellis were so helpful in helping us find a suitable property. Nothing was too much trouble, they were upfront about any potential issues and were happy to advise on all areas of buying from location to solicitor recommendations. Couldn't recommend Richard James more!

Tracy · 24 June 2019

★★★★★ 5/5

Google

I would like to thank Avril and Grant for their help with my recent purchase, I know they were selling the property and get their commission from the sale but I felt that they gave me impartial advice when needed and were open and upfront …

Andy · 16 September 2018

★★★★★ 5/5

Google

Thoroughly recommend Avril, so friendly and professional. Knew lots about the area , was thoughtful enough to bring a local map for us. Didn't rush the viewing, we far exceeded the usual 15min slot usually afforded. Was more than happy to …

Suzanne · 2 July 2020

★★★★★ 1/5

Google

So disappointed and had to pull out of a property purchase due to lack of disclosures. Waste of both mine and vendors time, plus I’m out of pocket having had to pay conveyancing fees. Agent needs to be more transparent and honest to avoid these situations.

Liza · 8 October 2024

★★★★★ 5/5

Google

Richard James was recommended to me by a friend. I mainly dealt with Alex, Nikki and Chelsea and received great service. They are friendly, professional and nothing was too much trouble. I highly recommend the Wootton Bassett team. Thank you for a great job.

Amanda · 24 June 2019

★★★★★ 5/5

Google

What can we say...outstanding, first class agency and totally recommended! Richard James offer a highly professional, personable, informed and trustworthy service, for what, can be a highly stressful process. Ross and the team are utterly …

Jill · 16 September 2021

★★★★★ 5/5

Google

We had such a positive experience with Richard James when selling our home and buying our new one. The whole team were absolutely lovely and made us feel completely at ease from start to finish. …

E · 24 January 2026

★★★★★ 5/5

Google

Amazing bunch of guys. Super special Avril couldn’t have been more tenacious and attentive. Made me feel like we were the only sale she was looking after. Grant was happy to go above and beyond to keep things moving forward, even hand …

Rebecca · 16 September 2019

★★★★★ 5/5

Google

We bought our cottage in Bradenstoke Nikki introduced us to the property even tho we didn't request to view it, excellent Estate Agency! Chelsea was brilliant at keeping us posted regarding the progressing. Great Company with great staff would definately recommend. Thank you.

M · 24 June 2019

★★★★★ 5/5

Google

Laura went above & beyond to make this sale happen & it wouldn't have happened without her. Thank you.

Tom · 22 June 2023

★★★★★ 5/5

Google

Thoroughly recommend Alex to sell your house... he’s professional, reassuring, knowledgable and a man that can and will! Really glad that I used Richard James as I found all of the Wootton Basset office to be fantastic. Many thanks

Sarah · 24 June 2020

★★★★★ 5/5

Google

Thank you Chelsea in the Royal Wootton Bassett office for the professional service dealing with the sale of my cottage. It was no means straight forward or quick (no reflection on Chelsea or Richard James) but we go there in the end.

Emma · 24 June 2018

★★★★★ 5/5

Google

Avril Brown was very helpful, professional and went above and beyond to make sure my parents had a smooth house sale, would highly recommend anyone selling or buying their home to speak to Avril at Richard James.

Mel · 22 June 2020

★★★★★ 1/5

Google

Visited for a valuation on Saturday, came, visited and said would get back to us by Monday. Not heard anything by Tuesday, chased them and assured they would get back to us. Nothing again by Thursday, so chased again and once again assured they would get back to us.... Nothing! Funnily enough our email address is correct with them because we got spammed with houses from all over Swindon, but hadn't actually given them any preferences or indeed permission to mail us marketing details! Given up chasing them as I dread to think how prospective buyers may be ignored.

Trainrace · 24 June 2021

★★★★★ 5/5

Google

I can not recommend Richard James, Highworth highly enough. Grant is the pinnacle of estate agents and his team, particularly Avril, whom I had most of my dealings with apart from Grant, are second to none as well. …

Stuart · 16 September 2018

★★★★★ 5/5

Google

Having had rental properties for a number of years I needed to find new tenants. Thought I would try a local agent and was so glad I did. Dealt with Debbie Reay at the Royal WoottonBassett office, the whole process was painless and profesional throughout. They found me tenants quickly and dealt with all my viewings etc. I would have no hesitation in recommending her and the team to anyone.

Andrew · 24 June 2018

★★★★★ 5/5

Google

Avril has been amazing from start to finish. She arranged a viewing that suited our working hours, gave us plenty of detail about the property and arranged further viewings with the vendor. …

Jessica · 2 July 2020

★★★★★ 5/5

Google

We have used Richard James for the last 20years and always had excellent service. We used the RWB estate agency this time and they are excellent. Very efficient and communicative. Thanks Lynn and Steve Harflett

Lynn · 24 June 2019

★★★★★ 5/5

Google

I dealt with Ellis and Chelsea mainly and they were both fantastic throughout the purchase of my first home! Great customer service and always kept me informed on the progression of the sale. Would recommend!

Kim · 24 June 2019