Trusted Agent profile · Highworth
Verified
★★★★★
342 reviews across 1 platform
36 High Street, Highworth, SN6 7AQ
Richard James Estate Agents's office in Highworth, at 36 High Street, is rated 4.8 out of 5 across 342 reviews on 1 platform, including 342 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Richard James Estate Agents won in 2026.
The Trusted Agent 2026 results for Richard James Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Highworth office, from every platform, shown as written. First names only.
5/5
GoogleRichard James were brilliant throughout our house buying process. We were booked into a viewing quickly by Hugo who was friendly and knowledgeable about the house. Laura was amazing throughout in progressing the sale and keeping us updated. Can't fault the service, thank you!
Thank you for the lovely review Christopher
5/5
GoogleThe team at Richard James, Royal Wootton Bassett have been great in dealing with the sale of my investment property. Big shout out to Daisy and Luke!
Thank you for your lovely review.
5/5
GoogleChris from RWB office has been so helpful throughout the sale of our house. If I asked a question he got the answer and always responded quickly. Thanks Chris for all you’ve done. Moving has been far more stressful than I ever thought possible but that’s been from other agents involved not Richard James. Definitely worth going with them.
Thank you for taking the time to leave us this 5 star review Julie, we are so pleased to hear of you experience with Chris. We will be sure to pass on your kind words to him. :-)
5/5
GoogleThe overall service and support provided by Hayley was fantastic. We were kept up to date at all times, which gave us confidence that our move process was was being handled quickly and efficiently, where possible. I would definitely recommend Richard James.
Thank you for the lovely review David! It is so great to hear you have had such a great experience with Hayley and the team. We wish you the best of luck in your new home
5/5
GoogleWe recently purchased a house through Richard James and Daisy and the rest of the team really were fantastic. It was an incredibly stressful and long move due to broken chains but we really felt well informed and fully supported the whole way. Thank you so much.
I'm thrilled to hear about your positive experience with Richard James and Daisy during your house purchase. It's wonderful to know that despite the challenges you faced, their team provided you with the support and information you needed. Your kind words are truly appreciated.
5/5
GoogleFabulous service received from the team at Richard James! They were very attentive and understanding during the sale of my Mum's property and took all the stress out of viewings for her. Jo Costin was great progressing the sale through & keeping us regularly updated and helping smooth out issues. Thank you Alex Brown, Jo Costin & team!
Thank you for the lovely feedback Christine! We are so pleased we were able to make it stress free for your mum!
5/5
GoogleCannot fault the service and overall experience from start to finish. As a purchaser quickly Mark identified our requirements and limitations and worked hard to facilitate a deal to get it over the line to suit all parties. To also have Laura follow up the conveyancing process on an almost weekly basis was useful to keep the sale on track. I would highly recommend this team!
Thank you so much for the glowing review! We're thrilled to hear that we were able to meet your needs and make the buying process smooth for you. We greatly appreciate your recommendation and look forward to working with you again in the future!
5/5
GoogleI had the most fantastic experience using Richard James estate agents to sell my house. Daisy helped me through every step and was very helpful and friendly. Nothing was too much trouble, she arranged photography and the EPC. The property was on the market very quickly and the sale went smoothly. I would definitely use Richard James again and I was especially pleased with the service received from Daisy. Thank you again.
Thank you so much for your kind review! We are thrilled to hear that you had a fantastic experience using Richard James estate agents. Daisy is a valued member of our team and it's wonderful to know that she was helpful and friendly throughout the process. We take pride in providing a smooth and efficient service, and we're glad that you were pleased with the photography and EPC arrangements. We truly appreciate your recommendation and look forward to assisting you again in the future. Thank you again for choosing Richard James estate agents!
5/5
GoogleExcellent I could not have wished for any better They really did listen to what I was hoping to find And on this journey to find my next home They were there for me through my journey Very very professional honest and not in anyway pushy Wonderful individuals that all contribute in making them the Agents they should be very proud to work for Thanks so very much best wishes Cathy
Hi Cathy, thank you for this lovely review. Wishing you well in your new home.
5/5
Googledealing with Luke in swindon has been a blessing so far. really friendly and helpfull. just what you need when going through a long and sometimes stressfull process
I'm so glad to hear that you've had such a positive experience working with Luke in Swindon! Having a friendly and helpful person by your side during a potentially stressful process can make all the difference. Let me know if there's anything else I can assist you with!
5/5
GoogleLaura was instrumental in driving the purchase of our property forward. She was in regular contact with us throughout the whole process - we felt very well informed. Thanks very much to Laura and the whole team. Great service!
Thank you for the lovely review Sarah!
5/5
GoogleExcellent service and correspondence. Our move has been quite challenging for various reasons, but Jo has been persevering and kind all the way through. I would certainly recommend all at Richard James.
Thank you so much for your kind words! We're so glad we could help make your move a little easier. We truly appreciate your recommendation and are here to assist you in any way we can.
5/5
GoogleI’ve found that Richard James in Royal Wootton Bassett have been absolutely amazing when helping us to sell our house , Alex Brown has been a great support and explained how best to market the house and get the best possible price . Id strongly recommend that you speak with Alex and his team if you are thinking of selling .
Thank you for an amazing review Thomas! I will pass this back to Alex
5/5
GoogleProfessional, friendly and kept me updated throughout the whole process! Thank you so much
I'm thrilled to hear that you had a positive experience with us! We always strive to provide excellent service and keep our customers informed every step of the way. Thank you for your kind words, and we look forward to assisting you again in the future.
5/5
GoogleAmazing service, Laura was very friendly and helped in making sure everything went smoothly with the purchase couldn’t have asked more!
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with Laura and that she provided you with friendly and helpful support throughout your purchase. We strive to make sure everything goes smoothly for our customers, and we couldn't be happier to know that Laura exceeded your expectations. We appreciate your feedback and look forward to assisting you again in the future!
5/5
GoogleGreat service from Richard James. Laura Woolley and Ellis Smith we very instrumental in getting a difficult purchase over the line. It nearly fell through due to solicitor delays. But their proactive management of vendor frustration got this over the line. Highly recommended.
Thank you for your kind words! I'm thrilled to hear that Richard James, Laura Woolley, and Ellis Smith were able to assist you in getting your purchase sorted despite some challenges along the way. We appreciate your recommending their services and are happy we could help.
5/5
GoogleGreat estate agents, all staff professionals and work hard. Only thing we would’ve done differently is not use the recommended solicitors, but otherwise Richard James are fab! Quickly sold our house and kept us updated throughout will use again for sure! 5* service!
Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our team at Richard James. We appreciate your feedback and look forward to working with you again in the future.
5/5
GoogleDaisy has been fantastic in helping us find a home and ensuring the whole process ran smoothly. Would highly recommend
I'm thrilled to hear that Daisy was able to help you find your new home and make the process run smoothly. Thank you for recommending her, and we truly appreciate your feedback!
5/5
GoogleA very positive experience selling our house with Richard James, in what has been a difficult market. Good advice to start with to make it more marketable and great presentation of the property. A special thank you to Avril and Alison for handling the sale and to Sharon Clark for chasing the progression and keeping us informed.
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our team, especially Avril, Alison, and Sharon, helped make selling your house a positive and successful journey. We truly appreciate your kind words and wish you all the best in your future endeavors.
5/5
GoogleGreat service and easy to deal with as well as being flexible. Great recommendations for trade contacts. The service from Hayley was great too, always communicative and a very positive approach to any challenges. Thank you
Thank you for your lovely 5 star review
5/5
GoogleI found Richard James a pleasure to work with. As I am first buyer I knew nothing about how to buy property but Recjards Jemes team helped me to find my right property. Manly I was dealt with Alex and he was very friedly and professional. Alex and Nikki Campbell communicated me from start to finish.Excellent customer service.
Thanks for the review Padam!
5/5
GoogleThe whole team have been incredible on my sale and purchase from start to finish especially Jo, she helped me in every way possible and would definitely recommend.
Thank you for your lovely review! We're so glad to hear that Jo was able to assist you throughout the process. We appreciate your recommendation and are thrilled that we could help with your sale and purchase. If you ever need assistance in the future, don't hesitate to reach out.
5/5
GoogleQuick and easy process selling, had a shared ownership property which was on the market with another company for 6 weeks prior and not one viewing, listed with Richard James and had multiple viewings within days of listing going live and sold quickly, the sales progressor was excellent and kept us informed of any updates through out the process.
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team was able to generate multiple viewings for your property and that the sales progressor kept you well-informed throughout the process. We pride ourselves on providing a quick and easy selling process, and we're glad we could deliver that for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
5/5
GoogleFirst class service from Charles and James very informative about the area in which the property was situated , the history of the property , local activities and provided additional information offered within a short timescale. Very polite approachable and enthusiastic.
Thank you for sharing your experience with Charles and James! It sounds like they went above and beyond to provide you with excellent service and valuable information. We're delighted to hear that they were able to help you with everything you needed during your short timescale.
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Yes. In The Trusted Agent 2026 awards: Richard James Estate Agents, Highworth won Trusted Agent; Richard James Estate Agents, Rushden won Platinum; Richard James Estate Agents, Wroughton won Trusted Agent.
