Trusted Agent profile · Highworth

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Richard James Estate Agents Swindon reviews in Highworth

★★★★★ Excellent

342 reviews across 1 platform

36 High Street, Highworth, SN6 7AQ

Richard James Estate Agents's office in Highworth, at 36 High Street, is rated 4.8 out of 5 across 342 reviews on 1 platform, including 342 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Richard James Estate Agents won in 2026.

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4.8 / 5

342

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Richard James Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Highworth office, from every platform, shown as written. First names only.

5/5

Google

Richard James have been amazing with our sale and purchase. Inparticular our purchase with Daisy. Has been so attentive answered any questions and gunerally been amazing! She has helped us to buy our dream home and for that I will be forever grateful!

Nicole · 24 June 2024

Agent replied · 24 June 2026

Thank you so much for taking the time to leave this wonderful review, we really appreciate it! We're thrilled to hear that Richard James, especially Daisy, have been so helpful and attentive throughout your sale and purchase. It's great to hear that Daisy's support has helped you purchase your dream home. We truly value your business and are grateful for the opportunity to assist you. If you need any further assistance in the future, please don't hesitate to reach out. Congratulations on your new home!

5/5

Google

Alex, Luke and Daisy helped us find our forever home. They were always at the end of the phone to help if needed, and they would always welcome you in to the office. Nothing was ever too much trouble. We would definitely recommend.

Faye · 24 June 2024

Agent replied · 24 June 2026

Thank you so much for your kind words and for taking the time to write this review. It was an absolute pleasure assisting you throughout the sales process, and I'm thrilled that we were able to help find a new buyer so quickly. Providing outstanding support and being there for you every step of the way is always my top priority, so I'm glad to hear that you felt cared for and valued. If there's ever anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing our services and for your recommendation!

5/5

Google

Having recently sold our house in Highworth, we found Grant and the Highworth team, particularly Avril, thoroughly professional, friendly and courteous throughout the process. Nothing was too much trouble and I was particularly impressed by …

Sue · 16 September 2018

Agent replied · 23 June 2023

Thanks Sue! So pleased you had such a great experience using us. Good luck with the move

5/5

Google

Cameron Pigeon managed my sale . He was very professional and nothing was too much trouble. He was always available to answer and address any concerns I had and was very knowledgeable. I always got the impression that he enjoyed his job and never felt rushed. I have used Richard James many times over the last few years to buy and sell properties and would definitely recommend the West Swindon branch they are all very friendly and eager to help. All the staff are an asset to the company .

Sue · 24 June 2020

Agent replied · 24 June 2026

Thank you for the lovely review Sue! I will ensure Cameron gets your feedback

5/5

Google

Richard James dealt with our house sale quickly and efficiently. Thank you.

Sara · 7 August 2025

Agent replied · 13 November 2025

I'm so glad to hear that Richard James was able to help you with your house sale quickly and efficiently. If you have any more needs in the future, feel free to reach out!

5/5

Google

Fantastic service from start to finish from all involved - Both Alex's, Nikki and Chelsea along with all the other team members who were always more than happy to answer questions and help keep things moving. Most realistic approach to pricing I came across from any local agent, and were willing to fight for me to find the best viewers/buyers. There are many buyers out there but this team ensure that the buyer is qualified and actualy able to proceed - I hadnt realised people view houses and put in offers without having the actual means to proceed - but with my previous agent this was exactly what was happening. Once we had an offer the sales progession was excellent - this again was anlther area I overlooked, but having people who are driven and hungry to close out your exchange means that you have less to worry about and you can be confident in not being the one to let the chain down! From this experience I have learnt that with Estate Agents you 100% get what you pay for - investing in working with a top tier example like these guys will pay off in the end. Would thoroughly recommend the RJ team and will be using them again for sure!

Damian · 24 June 2019

Agent replied · 24 June 2026

Thanks for the review Damian! So glad you had such a great experience with us. Good luck with your move!

5/5

Google

I can’t thank the staff at Richard James enough for their help in what has at times been a fairly complicated probate house sale. Their support at this very emotional time has been much appreciated. Alex and Chelsea have dealt with us very professionally throughout the whole process. They have kept us updated on a regular basis via phone calls and emails. We have been included all the time. I would definitely recommend using Richard James in Wootton Bassett for house sales and purchases.

Clare · 24 June 2019

Agent replied · 24 June 2026

Thanks for the review Clare! So glad you have had such a great experience with us

5/5

Google

Excellent proactive communication. All team members very responsive and pleasant to deal with.

Sheila · 24 June 2025

Agent replied · 24 June 2026

I'm delighted to hear you had a great experience with our team! We pride ourselves on being responsive and pleasant to deal with. Thank you for your positive feedback!

5/5

Google

I cannot fault the service we recieved. From Daisy showing us around to the communication throughout the process and then the fizzy and candles when we collected the keys. Absolutely worth a 5 star review. Thankyou so much. Patsy

Patsy · 24 June 2024

Agent replied · 24 June 2026

Thank you so much for your wonderful review, Patsy! We are thrilled to hear that you had such a positive experience with our service from start to finish. We truly appreciate you taking the time to share your thoughts and look forward to assisting you again in the future.

5/5

Google

A professional, friendly service. All of our purchase enquiries and requests for further information from the seller were sought, chased and relayed back to us promptly by sales progressor Chelsea. Chelsea in particular provided an excellent service and it was so helpful to have one point of contact and someone who knows your 'story'. We would definitely recommend Richard James and, due to their good local knowledge, would use them for selling a property. Mr and Mrs Hall

Ben · 24 June 2019

Agent replied · 24 June 2026

Thank you for the review! So pleased you had such a good experience with us. Good luck with the move!

5/5

Google

This was the first time I have used Richard James to sell my property what an excellent level of professionalism from all concerned, particularly with the knowledge and advice Alex provided us with regarding the general property market conditions and possible selling price of our house. Our house sod within 3 days & sold for considerably more than was expected and i put this down directly to Richard James Estate agents , Thank you to all the team.

Alan · 24 June 2019

Agent replied · 24 June 2026

Such a lovely review, thanks Alan! So pleased you had such a great experience for your first time with us. We look forward to hopefully dealing with you again in the future

5/5

Google

Avril Brown has been a massive help and support and her communication is exceptional. I would use Richard James again purely for her professionalism .

Lisa · 22 June 2020

Agent replied · 23 June 2023

Thank you for the lovely 5 star review Lisa!

5/5

Google

A HUGE Thankyou to all at Richard James West Swindon branch and not forgetting Danny. Everyone was so friendly and positive which made the journey somewhat easier, …

Janette · 12 November 2025

5/5

Google

I have recently used Richard James to sell a property. I found the Highworth team very easy to work with, their honest opinions and good communication meant I knew where we were at every stage. Thank you to all the team there, espeically Mark and Laura for ensuring everything went smoothly.

Jonas · 22 June 2023

Agent replied · 22 October 2024

Thank you for the lovely 5 star review Jonas!

5/5

Google

Avril Brown has been very hands on with my house sale and has been very proactive throughout the whole process. I would recommend Richard James.

Joanna · 22 June 2019

Agent replied · 23 June 2023

Thank for the review Joanna! We will pass this back to Avril

1/5

Google

Worst chain of estate agents I have ever used . Would be zero stars if the option was available. Use mcfarlane's . I bought my new house through mcfarlane's, in swindon. They were absolutely flawless, above and beyond, brilliant service. Honestly cant praise them enough

Paul · 15 April 2025

5/5

Google

Great team really helpfull would highly recommend.

George · 24 June 2025

Agent replied · 24 June 2026

Thank you for the kind words! We're thrilled to hear that you found our team to be helpful. We appreciate your recommendation and look forward to assisting you again in the future.

5/5

Google

We had an excellent experience with our agent Luke, he is very professional and responsive. He helped me while putting offer and made the whole experience stress free. Thanks a lot to Luke

Dr · 24 June 2024

Agent replied · 24 June 2026

I'm thrilled to hear that you had an excellent experience with Luke! It's wonderful to know that his professionalism and responsiveness made the process stress-free for you. Thank you for taking the time to share your positive feedback!

5/5

Google

Excellent service from both Mark and Laura. Cannot thank them enough for their help and advice which enabled me to finally achieve my move to a new home on the Isle of Wight.

Peter · 22 June 2024

Agent replied · 27 July 2023

Thank you for the 5 star review Peter

5/5

Google

I have recently used Richard James to sell a property. I found the Highworth team very easy to work with, their honest opinions and good communication meant I knew where we were at every stage. Thank you to all the team there, espeically Mark and Laura for ensuring everything went smoothly.

Jonas · 24 April 2023

Agent replied · 23 June 2023

Thank you for the lovely 5 star review Jonas!

5/5

Google

Incredibly friendly, informative and efficient team at the Highworth branch of Richard James. They kept us informed every step of the way and answered any questions we had though out. Highly recommended.

Scott · 22 June 2024

Agent replied · 26 July 2024

Thank you for taking the time to share your positive experience with our Highworth team! We're thrilled to hear that you found them friendly, informative, and efficient. We appreciate your recommendation and look forward to assisting you again in the future.

5/5

Google

5/5 for Luke Humphries. Expert and professional and able to get my queries answered within a timely manner. While being shown around a property he was able to answer all questions and had good all around knowledge of the place I was viewing. Keep up the good work!

Ash · 24 June 2023

Agent replied · 24 June 2026

Thank you for the 5 star review Ash! So great to hear such lovely comments about Luke from our Royal Wootton Bassett office

3/5

Google

The sales team are very helpful, but once the sale is progressing is when the problems start. The trust broke down very quickly. Lack of information. We were told things were fine when it was obvious there were problems. I know it's a complicated process, but honesty and clarity would have made the whole thing much less stressful.

Sam · 24 June 2022

Agent replied · 24 June 2026

Hi Sam, sorry to read that you experienced problems with the sales progression process. If you would be happy to email me directly at Kerrybunce@inventivised.com, I will take some more details from you and look into this. Many thanks.

5/5

Google

We purchased with Richard James and they were fantastic. Great communications at all times. Maintained regular contact between us and the Seller and made the whole buying process very smooth.

E · 22 June 2024

Agent replied · 2 October 2023

Thank you for the lovely review!

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Questions about Richard James Estate Agents Swindon

Has Richard James Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Richard James Estate Agents, Highworth won Trusted Agent; Richard James Estate Agents, Rushden won Platinum; Richard James Estate Agents, Wroughton won Trusted Agent.

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