5/5
GoogleA very professional and on the ball team. All very genuine and really lovely staff to deal with throughout the purchase. Couldn't have wished for a more smooth transaction at this end of the chain with huge thanks to Avril's brilliant …
Trusted Agent profile · Highworth
Verified
Richard James Estate Agents Swindon reviews in Highworth
★★★★★
342 reviews across 1 platform
36 High Street, Highworth, SN6 7AQ
Richard James Estate Agents's office in Highworth, at 36 High Street, is rated 4.8 out of 5 across 342 reviews on 1 platform, including 342 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Richard James Estate Agents won in 2026.
Awards
The Trusted Agent 2026 results for Richard James Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Highworth office, from every platform, shown as written. First names only.
Google5/5
GoogleSales progression is the key part of Richard James’ service, worth every part of the fee. The marketing and viewings were all handled very well indeed, but it was the determination, grit, honesty and calm professionalism of the sales …
Agent replied · 23 June 2023
Thank you for the 5 star review! We are so pleased that you had such a good experience with Hayley and the team. We wish you all the best in the future
5/5
GoogleLuke Humphries has gone above and beyond to help me with finding a house, he’s been the most helpful estate agent out of all I have dealt with over the last couple of months. Thank you for all your help Luke.
Agent replied · 24 June 2026
Thank you for the lovely 5 star review Hanna! I will make sure your feedback gets back to Luke
5/5
GoogleWe have been advised primarily by Alex but all the staff have been available and all of them have been lovely, very knowledgable and helpful. We have not had to chase them once, a member of the team has always either called or emailed and kept us well informed and up to date.
Agent replied · 24 June 2026
Thanks for the review Cally! So pleased you had such a good experience with us
5/5
GoogleVery pleasant, professional always keeping you up to date they go above and beyond. I would highly recommend them to any one looking to buy or sell there house.
Agent replied · 24 June 2026
Thank you for the 5 star review Geoff
5/5
GoogleWe are about to complete on our house sale and we have felt supported throughout the whole process by the team in Highworth From Marks initial visit and valuation and Laura and Georgias help with viewings …
Agent replied · 23 June 2023
Thank you for the review Karen. We are so pleased you have had such a great experience with our Highworth Office
5/5
GoogleI recently purchased a house through Richard James. They have been excellent, right from house viewings (Fredy) to completion of the sale (Jo). Jo (sales progression) has been extremely helpful in getting the sale though and nothing has been too much to ask. Thank you.
Agent replied · 23 June 2023
Thank you for your review Lauren! We really appreciate it and we will be sure to pass on your kind words to both Fredy and Jo. :-)
5/5
GoogleJo on the sales progression team has been great from start to finish. To say our sale was tricky and emotional would be an understatement, after nine months we have exchanged today. Thank you Jo for all your help and support, especially …
Agent replied · 23 June 2023
Thank you for such a lovely review Debs! We are really glad to hear of such a positive experience and will be sure to pass on your thoughtful message to Jo. We hope you had a lovely Christmas and New Year after 9 months of waiting for your exchange!
5/5
GoogleFantastic service from the ladies at the Highworth branch! Avril took a personal approach and was great at keeping us updated. It was also lovely to be presented with flowers and a voucher for a local coffee shop upon collection of the keys. A great service, thank you.
Agent replied · 23 June 2023
Thank you for your kind words! We are thrilled to hear that Avril and the team at our Highworth branch were able to provide you with a fantastic and personal experience. We hope you enjoy your new home and the coffee shop voucher - happy settling in!
5/5
GoogleReally nice people, very helpful, and stayed positive that we were going to get a sale through lots of lack of interest and they were eventuallty right
Agent replied · 23 June 2023
Thank you for the 5 star review Robin!
5/5
GoogleRichard James are very professional and a pleasure to work with. They understand the industry, work tirelessly for their clients, always return calls and emails promptly, follow up promptly after any viewings and are very honest.
Agent replied · 24 June 2026
Thank you for the lovely 5 star review Michelle
5/5
GoogleRichard James' Highworth branch is certainly a refreshing change from the normal High Street Estate Agents making any dealings with them a truly unique and friendly experience. The team go above, beyond and further for you to make sure that …
Agent replied · 23 June 2023
It's fantastic to hear about your positive experience with Fredy and Jo at Richard James' Highworth branch! Their exceptional service and dedication truly shine through in their work. It's always great to find a team that goes above and … More
5/5
GoogleWhere to start! The brilliant team at Richard James were fantastic from the start from the front facing team to back office. Excellent communication every step of the way, friendly, purposeful and helpful - we felt fully supported from the …
Agent replied · 23 June 2023
wow, thank you so much for your 5 star review Vicki! We are so pleased to hear of your positive experience and will be sure to pass on your kind words to both Fredy and Nick. :-)
5/5
GoogleHighly professional, friendly and helpful - just some of the positives I can speak to regarding our experience of working with Richard James. Couldn't do enough for us, which was much appreciated. Will definitely recommend to others looking to sell their property.
Agent replied · 23 June 2023
Thank you for the 5 star review, Fiona! We are so pleased to hear of your positive experience and will be sure to pass on your comments to our team in Highworth.
5/5
GoogleDealt with jack rogers branch manager at Richard James highworth, he helped us secure our next family home, we felt nothing wAs to much work for him, got back to our questions we had in a timely manner, and helped us through the process of …
Agent replied · 22 June 2026
Thank you, Alise and James, for sharing your positive experience with Jack Rogers at Richard James Highworth! It's great to hear that he was so helpful in securing your family's next home and made the process smooth for you. Your … More
4/5
GoogleReally good team who worked hard to secure our sale and purchase. They also have someone who chases up and down the chain to check on progress and send out an update every week. This could be even better if they had a form to give to …
Agent replied · 23 June 2023
Thank you for the review Paul!
5/5
GoogleI received a great service from RJ Estate Agents in the sale of my cottage in Kempsford. The staff were all very professional and friendly and worked extremely hard to get me a quick sale at asking price. I would particularly like to thank …
Agent replied · 22 October 2024
Thank you for sharing your experience with RJ Estate Agents! We're thrilled to hear that Avril and Sharon provided you with excellent service and support throughout the sale of your cottage in Kempsford. We always aim to provide a … More
5/5
GoogleLess that 8 hours from the point of calling Luke to arrange a viewing to having an offer accepted. Incredible efficiency and amazing communication have made this whole process much less stressful that usual!
Agent replied · 24 June 2026
Thank you for the lovely review Steff! I will ensure Luke gets your feedback
5/5
GoogleWe were the buyers in the exchange and throughout the process everyone at Richard James was very helpful. Our point of contact was Matt Harman who was almost always available and very helpful. He was more than happy to ask the sellers …
Agent replied · 23 June 2023
Thank you for the wonderful feedback! We're thrilled to hear that Matt and our team were able to assist you throughout the buying process. Providing excellent service is our top priority, and we're delighted that you had such a positive experience with us.
5/5
GoogleWhen it comes to the estate agent Richard James excels from the start. Their friendly advisors provide clear assessment of the property, put together a very attractive online portfolio with great pictures of the property and during …
Agent replied · 23 June 2023
Thank you very much for taking the time to write us this review Alicja. We are very pleased to hear that you had such a fantastic experience with our team in Highworth and will be sure to pass on the message to them.
5/5
GoogleThis is a Five Star rating for Avril Brown. I know that she stayed late at work for an extra hour or so this last weekend, just to complete the paper work for our purchase. She has been polite, courteous and very efficient throughout. …
Agent replied · 23 June 2023
Thank you for sharing this glowing review of Avril Brown! It's wonderful to hear about her dedication and efficiency in ensuring a smooth transaction for your purchase. Your kind words will surely brighten her day!
5/5
GoogleExcellent service from Sharon and Jack In all aspects of our sale from valuation to completion (that were within their control). The house was marketed and sold quickly and efficiently and they stuck to the task when issues in the chain …
Agent replied · 22 October 2024
Thank you for taking the time to share your experience with Sharon and Jack. We are delighted to hear that you had a positive and smooth journey from valuation to completion. It's wonderful to know that they were able to navigate any challenges that arose and deliver a successful end result for you.
5/5
GoogleAs a potential buyer my contact with Avril and Alison at Richard James have instilled confidence with prompt follow ups and communications, and a consistently professional and friendly manner. Will be my first choice when the time comes to sell my property.
Agent replied · 23 June 2023
Thanks for the 5 star review
5/5
GoogleRecently purchased a property through the Highworth branch of Richard James. Avril, Grant, Sue & Lisa all had a hand in the purchase process, with all the questions and multiple visits we had and needed to ask, really helpful, friendly and professional all the way through.
Agent replied · 23 June 2023
Hi. Thanks for the review, we have passed your feedback to our Highworth team and are really pleased that you have had a great experience with us. Thanks again and good luck. We hope to be able to help you again in the future, or any friends and family you might recommend.
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Questions about Richard James Estate Agents Swindon
Has Richard James Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Richard James Estate Agents, Highworth won Trusted Agent; Richard James Estate Agents, Rushden won Platinum; Richard James Estate Agents, Wroughton won Trusted Agent.
