Trusted Agent profile · Highworth
Verified
★★★★★
342 reviews across 1 platform
36 High Street, Highworth, SN6 7AQ
Richard James Estate Agents's office in Highworth, at 36 High Street, is rated 4.8 out of 5 across 342 reviews on 1 platform, including 342 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Richard James Estate Agents won in 2026.
The Trusted Agent 2026 results for Richard James Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Highworth office, from every platform, shown as written. First names only.
5/5
GoogleWe have just exchanged contracts on our dream home with Richard James. The whole process from start to finish has been excellent. All the staff involved have been very professional and nothing was ever too much for them. Would recommend them to anyone !
Thanks Kris for the review! So pleased you had a great experience using us! Good luck with your move
5/5
GoogleReally enjoyed dealing with the Team at Richard James. I bought a house where they were the agents and they were, friendly, efficient and helpful. Very happy to recommend them for either buying or selling a property.
Thank you for this lovely 5 star review Rhett! :-) We are so pleased to hear this and will pass it on to our team in Highworth.
5/5
GoogleFollowing an extremely frustrating period of trying to sell our property with other estate agents, we were approached by Richard James, advising us on the service they could offer. Somewhat sceptical but in need of a sale, we decided to …
I'm glad to hear that you had a positive experience with Richard James and that they were able to successfully sell your property after a frustrating period with other agents. It's great that they were able to market your property … More
2/5
GoogleGot our business with a high valuation then almost immediately was urging us to accept the first offer that was much, much lower, and lower than any of the various valuations we'd had, and much less than we eventually got. Classic estate …
Thanks for bringing this to our attention Nigel. We strive to improve and ensure we provide an outstanding customer service. We can only apologise you feel you haven’t received this and we will make sure we look into this further and see where we can improve this going forward
5/5
GoogleI've just sold my property with Richard James: the period wasn't the easier, just after the Covid lock down. Despite this, all Richard James agents have been very helpful, marketing and suggesting the right steps: from beautiful pictures to …
Thank you so much for sharing your positive experience of working with Richard James during a challenging period. We're delighted to hear that you found our team helpful and responsive throughout the sale process, and we're thrilled that … More
5/5
GoogleVery positive experience with Richard James during a recent house purchase. They were excellent at every step of the way - from initial viewings with Fredy, through to offering and all the way through to completion (with Jo maintaining …
We are thrilled to hear about your positive experience with Richard James! We are delighted that Fredy and Jo were able to assist you every step of the way and that you found the team so helpful throughout the process. Thank you for your kind words and recommendation - we look forward to assisting you again in the future!
5/5
GoogleThis is the second time we have sold our house with Richard James & we would have absolutely no hesitation in recommending them! We received fantastic service from start to finish, the team regularly keep you updated on the progress of …
Thanks for the lovely review Mandy! We will pass this back to the staff in our Highworth Office. Good luck with the move!
5/5
GoogleOur first viewing with Richard James Estate Agents was with Avril Brown. Avril met us with a warm smile and put us at our ease throughout the viewing. She knew the property well and pointed out the possibilities the property offered. …
Thank you for the 5 star review Mr & Mrs Corbett!
5/5
GoogleWhen you're buying / selling a house, it's probably the biggest purchase or sale you'll make. You need it to be done efficiently, you need good communication, fast responses to both calls and emails and an excellent balance achieving the …
Thank you so much for sharing your positive experience with Richard James Highworth and Avril Brown! We are thrilled to hear that you found our services efficient, communicative, and stress-free. Your satisfaction is our top priority, and … More
5/5
GoogleAbsolutely 5* service from the Highworth Richard James branch! Couldn't fault Avril Brown's help, care and time on the house we were buying through them. Communication was brilliant, made it very stress free on that side of the sale! And …
Thank you for the review Tim! Brilliant news you enjoyed your experience with us. Customer service is our number one priority
5/5
GoogleWe have had a very good experience with Richard James. The whole team (Jo, Sue, Avril, Grant, Mark, Sharon, Hayley) have all been fantastic right from start to finish. They have all been very patient, very professional and have given us …
Katie, Thanks for the review. Great to hear you had such a good experience. We have passed it on to all of the team for you and look forward to helping you or your friends and family in the future. Thanks
5/5
GoogleFirst class service from Luke. Very prompt and had things complete in no time. Highly recommended.
Thank you for the 5 star review Stephen
5/5
GoogleBrilliant service, fantastic communication after over a year still the same great level of quality throughout.
Thank you for the 5 star review Chris
5/5
GoogleAvril Brown and the Richard James team were all excellent. We weren't able to complete our sale (through no fault of the Estate Agents) They gave a thoughtful service with plenty of support when needed. Would use them again.
Thanks for the 5 star review Euan
5/5
GoogleEveryone at Richard James in Highworth --- Avril, Grant, Sue & Lisa, and also James --- is extremely professional, knowledgeable, efficient and proactively helpful. Not only could they hardly have done a better job of selling my home, or …
Thanks for the review Clare! So pleased you had such a great experience with our Highworth Office! I will pass this back to them
5/5
GoogleWas a great experience as a first time buyer Avril brown was very knowledgable of the area and provided us with all the information we needed, will definitely enquire and hopefully buy with her again👍 …
I'm so glad to hear that you had a great experience with Avril Brown as a first-time buyer! It's wonderful to hear that she was knowledgeable and provided you with all the information you needed. Looking forward to helping you again in the future! 👍 …
5/5
Google100% recommendation from us! We received an outstanding service from our agent Avril Brown. Constantly updated via phone and email throughout the whole process. Nothing was too much trouble, and we really appreciate how she made the …
Thank you so much for your glowing review! We are thrilled to hear that you had a fantastic experience with Avril Brown. Providing top-notch service and ensuring a stress-free process for our clients is always our goal. We truly appreciate your recommendation and kind words.
5/5
GoogleRJ in Highworth have been efficient with our appointments and our viewings. Avril in particular has a warm and friendly manner, answering all of our queries thoroughly and professionally. Thank you for your support RJ.
Hi there! We are thrilled to hear about your positive experience with Avril and our team at RJ in Highworth. Thank you for taking the time to share your feedback, we appreciate it! It was our pleasure to assist you, and we look forward to continuing to provide you with excellent service.
5/5
GoogleExcellent advice by Avril on how to market our property followed by a swift referral to the right office, in Wroughton Only reason we didn’t go with RJ is because the fees were too high!
I'm glad to hear that you received excellent advice from Avril and were able to swiftly find the right office in Wroughton. It's important to find a balance between quality service and reasonable fees when choosing a real estate agency. Thank you for sharing your experience!
5/5
GoogleExcellent, efficient expedited services, highly recommend Richard James Estate Agents. To top the service was a very kind, thoughtful welcome gift they provided when I moved into my new home.
Thank you for taking the time to leave us this 5 star review Garth! We really appreciate it and will be sure to pass on your comments to our team in Highworth. :-)
5/5
GoogleThought the team were excellent and helpful and provided realistic advice.
Thank you for the lovely 5 star review!
5/5
GoogleWith an angel like chelsea you will not find a more reliable helpful and hardworking estate agents. We could not of asked anymore from them and they weren't even representing us!!!!
Lovely 5 star review, thanks Mark! I will ensure this gets passed back to Chelsea
5/5
GoogleWhilst seeking a valuation on our property from Grant, we took onboard helpful advice and guidance which resulted in 5 viewings, an ‘in excess’ offer & a confirmed sale within 12 days. …
Thanks for the review Lisa! So glad you had such a great experience with us
5/5
GoogleI've been dealing with Avril for 10 months now. She's been a constant guide & help to me through each stage of selling & buying our property and I wouldn't hesitate to use her again
Thank you Jackie for your review! So glad you have a good experience with Richard James Estate Agents and Avril specifically! We will pass this back to her.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard James Estate Agents, Highworth won Trusted Agent; Richard James Estate Agents, Rushden won Platinum; Richard James Estate Agents, Wroughton won Trusted Agent.
