Every review we hold for the Highworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have known jack for many years and he is a top class estate agent who always goes above and beyond for his clients - he helped me with the purchase of my first home and gave me invaluable advice when it came to sorting out my mortgage which is a confusing time for any first time buyer. I will definitely be using Jack in the future
Luke · 22 June 2020
Agent replied · 23 June 2023
Thank you so much for your kind words about Jack's exceptional service as an estate agent. We are thrilled to hear that he was able to provide you with valuable advice during such an important milestone in purchasing your first home. Looking forward to assisting you with any future real estate needs you may have!
★★★★★ 5/5
GoogleDaisy is a absolute credit to the team.
Hannah · 24 June 2022
Agent replied · 24 June 2026
Thank you for leaving us this wonderful review, we will be sure to pass on your kind words to Daisy. :-)
★★★★★ 4/5
GoogleInitial contact was great, discussed if the property would meet my needs. Appointment arranged for a viewing. The viewing felt a little bit rushed.
Negotiations over offer went smoothly.
Karen · 24 June 2024
Agent replied · 24 June 2026
It was wonderful connecting with you initially and arranging the viewing. I'm glad negotiations went smoothly. Your feedback is valuable in ensuring we provide the best experience possible for our clients.
★★★★★ 5/5
GoogleVery helpful team and patient everybody, super quick response and Luke and Daisy did a fantastic job for us, thanks again, Richard James agents in Bassett are the best!
Krisztián · 24 June 2024
Agent replied · 24 June 2026
Thank you for your wonderful review! We're thrilled to hear that our team was helpful, patient, and provided a quick response. We'll make sure to pass along your kind words to Luke and Daisy for a job well done. We appreciate your support and look forward to assisting you further in the future.
★★★★★ 5/5
GoogleProfessional and friendly staff who always reply quickly to my questions. Would recommend them to anyone looking to move.
I am being kept informed of any developments with the house I am buying.
I am considering renting out the flat that I am leaving through Richard James as I have been very impressed by them.
Sarah · 24 June 2022
Agent replied · 24 June 2026
WOW, thanks Sarah! we are so pleased to hear this and will be sure to pass on your kind words to our team in RWB. Our Lettings team will be more than happy to help should you need any more details :-)
★★★★★ 5/5
GoogleGreat experience from start to finish, would highly recommend! Alex Brown was extremely helpful and a pleasure to deal with
Punit · 24 June 2019
Agent replied · 24 June 2026
Thanks for the review! We will pass this back to Alex
★★★★★ 5/5
GoogleI would just like to say how happy I am to move into my new property found for me by Richards James . It has exceeded my greatest expectations , and I will not be moving again , because I have found my forever home . Although the process of …
Peter · 6 September 2022
Agent replied · 23 June 2023
Thank you for the 5 star review Peter. We are so pleased you are all settled in your new home and we wish you the best of luck
★★★★★ 5/5
GoogleFrom start to finish, Richard James estate agent have been impeccable. Mark visited us initially and was efficient, knowledgeable and authentic. Excellent communication including a whatsapp group set up for quick fix comms. The house was on …
Lesley · 16 September 2023
Agent replied · 2 October 2023
Lesley, we are so pleased to hear this! Mark and the team are fantastic and we are so glad you have had this experience with us. We will be sure to pass this on to them them directly.
★★★★★ 5/5
GoogleI have been looking for the right house and Luke from Richard James Estate Agents helped me with this. He listened to what I was looking for and within a few days found the house to suit me and my dog.
The · 24 June 2023
Agent replied · 24 June 2026
Thank you for the lovely review! That is such great news we were able to help you find the perfect home for you and your dog! Best of luck
★★★★★ 5/5
GoogleFrom a buyers perspective, excellent communication throughout the process from viewings, to offer acceptance, weekly updates through to completion and after care. Guaranteed callback the same day and issues resolved promptly and professionally. Special mention for Laura and the Highworth/Faringdon team.
Jenny · 22 June 2023
Agent replied · 23 June 2023
Thank you for the lovely review Jenny! So great to hear you have had such a great experience with our team in Highworth/Faringdon.
★★★★★ 4/5
GoogleNice to deal with,in particular Avril & Lisa. Flowers and voucher a nice touch on completion.
James · 22 June 2018
Agent replied · 23 June 2023
Hi James, Thanks for the review. We have passed your feedback to the team and directly to Avril and Lisa. Really pleased we have been able to help you move and you enjoyed the completion gift.
★★★★★ 5/5
GoogleI cannot speak highly enough of Hayley Walden. Nothing has been too much trouble for her, she has kept in touch with me, answered all my queries, called me when she said she would and has made a complicated house move less stressful than it …
Amanda · 16 September 2022
Agent replied · 23 June 2023
Thank you for the lovely review Amanda
★★★★★ 5/5
GoogleLaura and Mark helped me successfully sell my house. They were very helpful and supportive through every step of the way
DreDre2016 · 22 June 2024
Agent replied · 2 January 2024
Thank you so much for your kind words! We're thrilled that we were able to assist you in selling your house. It was truly a pleasure working with you, and we're glad that we could be there for you throughout the entire process. If you ever need any further assistance in the future, please don't hesitate to reach out. Congratulations again on the successful sale, and we wish you all the best in your next chapter!
★★★★★ 5/5
GoogleI have received really great service as a buyer from Richard James, Royal Wootton Bassett. They gave really worked hard to find me my next home that meets my needs snd worked to enable my offer to be accepted. Really great professional, approachable and knowledgeable team and very good communication from start to finish
Susie · 24 June 2021
Agent replied · 24 June 2026
Thank you so much Susie :-) We will be sure to pass over your kind words to the RWB team!
★★★★★ 5/5
GoogleBuying or indeed selling a property in my case can be very daunting. With a large selection of people offering to help it can be a minefield that some just choose to avoid. …
Justin · 16 September 2023
Agent replied · 2 October 2023
That is such great news, thank you for the great review Justin! We are so pleased you chose us to help you with your selling journey. Best of luck
★★★★★ 1/5
GoogleWorst experience with Richard James estate agents as they book an appointment for viewing the property and I drove 1and half your from Sandhurst but the owner doesn’t allow us to view the property. I just wasted my whole day
MGP · 25 March 2023
Agent replied · 23 June 2023
I am sorry to hear you are not happy with the experience you have received from one of our offices. To be able to look into this further, can you please email your complaint to myself at nicolesmith@richardjames.uk and we can look into this in more detail. Thanks
★★★★★ 5/5
GoogleAfter having negative experiences with some other estate agent firms recently we really appreciate the excellence service provided by Georgia and Mark at Richard James Highworth. Their communication and customer service was excellent and made what is a stressful time easier. Would highly recommend : )
Stefan · 22 June 2022
Agent replied · 23 June 2023
Thank you for the lovely 5 star review Stefan! We are so pleased we were able to help you after such a bad previous experience. Wishing you all the best
★★★★★ 5/5
GoogleAvril and Grant provide fantastic customer service. They've made a stressful situation less so by providing us with feedback so that we knew where we were in the purchasing chain.
Grant helped us focus on what we needed from our new home when we couldn't decide between properties.
If only all teams could be so professional!
Nora · 23 June 2020
Agent replied · 23 June 2023
Hi Nora, Thank you so much for the 5 star review. We are so pleased you had such a great experience with our Highworth branch. We will pass this lovely review back to them
★★★★★ 5/5
GoogleFantastic estate agent, as buyers from outside the area they took the time to line up back to back viewings, maximising our limited time. The agents were very professional, knowledgeable and friendly. Emma conducted the viewings and we would highly recommend Richard James to everyone who is looking to buy or sell a property in the area.
Louise · 24 June 2019
Agent replied · 24 June 2026
So pleased you had such a great experience with us Louise. Thanks for the review!
★★★★★ 5/5
GoogleI would like to thank all of the Richard James team. From the first visit to my property, to valuation, amazing marketing, organising viewings and completion they were brilliant. What stood out was how they kept me updated on what was …
Barbara · 6 September 2022
Agent replied · 23 June 2023
Thank you for the lovely comments Barbara! So lovely to get some lovely feedback from you regarding our Highworth Office
★★★★★ 3/5
GoogleRichard James showed no incompetence or particular disregard however the process was not made easier by them, and frequently we felt very badgered by Richard James, and their supporting advice was poor. Whilst we would not urge anyone to avoid their service in particular we would not recommend them either.
Guy · 22 June 2021
Agent replied · 23 June 2023
Guy, we are sorry to hear that your experience was not made easier by our staff at Richard James... this certainly is not what we strive for. … More
★★★★★ 5/5
GoogleA great company who are so proactive in finding you a property that is A*.
Luke Humphries has certainly looked after us, been great to work with and helped us secure a purchase.
Jennifer · 24 June 2023
Agent replied · 24 June 2026
Lovely review, thank you Jennifer! Best of luck in your new home
★★★★★ 5/5
GoogleDealt with the owner (Highworth), very knowledgeable, not pushy. One of the best, would highly recommend.
Lee · 22 June 2024
Agent replied · 26 July 2024
Thank you so much for your wonderful review! We really appreciate your kind words and are thrilled to hear about your positive experience with the owner. Our team takes pride in providing knowledgeable and non-pushy service, and we're happy that we could exceed your expectations. It means a lot to us that you would highly recommend us, thank you again and we look forward to serving you in the future!
★★★★★ 5/5
GoogleI have moved a lot and I could not recommend Richard James highly enough. From the initial contact and negotiations by Josh, the viewings handled by Freddy and the transaction follow up by Jo, the whole team were an agency 'breath of fresh air' … don't use anyone else!
Charles · 22 June 2021
Agent replied · 23 June 2023
Charles! We are so pleased to hear of your positive experience with Richard James. We will be sure to pass over your comments to Josh and Jo and are really happy to hear that you wouldn't use anyone else :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
