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★★★★★
218 reviews across 3 platforms
28 Maidenhead Street, Hertford SG14 1DR
Kings Group's Hertford office at 28 Maidenhead Street is rated 4.0 out of 5 across 218 reviews on three platforms, including 144 Google reviews rated 4.7. The 13 Facebook and 61 Trustpilot counts are for the whole business. Checked 9 October 2026.
144
Reviews on Google
This office
13
Reviews on Facebook
Business-wide
61
Reviews on Trustpilot
Business-wide
Every review we hold for the Hertford office, from every platform, shown as written. First names only.
5/5
GoogleIve been a Lanlord since 1989. Kings are the best property manager I worked with a fantastic Service. I live overseas but I know I can trust the team at Hertford office to deal with any issues diligently / efficiently & professionally. on …
Hello Jim, Thank you for your kind review, It was a pleasure working for you. … More
5/5
GoogleHighly recommended of Brodie. Very efficient, responsive and knowledgeable: )
Hello Ling, Thank you for taking the time to leave your 5 star review. All the team really appreciate your feedback. Kind Regards All the team at Kings Group Hertford
4/5
GoogleRosy was so helpful when I let my property. She talked me through the process and answered all my questions as I had never let a property before. She was very patient! I have since sold my property through kings and my only complaint would …
4/5
GoogleReceived a good service from Kings Group. We are in the process of buying our first house and the agent who showed us around the property, Louie, was very enthusiastic and helpful with enquiries, albeit perhaps a little too confident that …
Hello Kayleigh Thank you for your positive review. Thank you for choosing Kings Group to help you with your first property purchase and for being great clients to work with. … More
1/5
GoogleThey’re probably one of the worst companies I’ve ever had to deal with. This branch along with the rest of the company are unprofessional, and unhelpful. They don’t care about their customers wellbeing. The main reason we moved out of our …
Hello, Thank you for taking your time to write a review. All repairs issues were dealt with and passed onto the Landlord and relevant … More
5/5
GoogleI am in the process of renting a property through Brodie and Rosy, and I couldn’t be happier with the experience. From the moment I viewed the property on Wednesday to making the payment on Thursday, everything was done quickly and …
Hello, … More
5/5
GoogleThank you for all you do. I always find Brodie and the team very helpful with quick response times. As a first time tenant it is a relief to know that when and if there is an issue …
5/5
GoogleHad a helpful, trouble free service. Really happy with my new property! Special thanks to Brodie Clark!
Hi Sam Thanks so much for the review. The Hertford office enjoyed working with you! We are always happy to help so please don't hesitate to get in touch Kind Regards
1/5
TrustpilotTerrible
The one positive was that I got an offer at a price I was relatively happy with - but the sale never went through. This is after over half a year, just a reminder this is in London the hottest property market in Europe. Bryn blamed the client, the clients lender for not having the right mortgage even though a quick google search showed me the way forward. So should I pay to then do the work myself? Also after I explained the service was not good enough, I discovered the window left open in the flat and a serious problem with the wardrobe was never reported - I'm not sure the agents actually go in there to show the prospective buyers. Still waiting to find out what I would be paying for. Thankfully there are many estate agents in the area - way too many. Raphael
5/5
GoogleI was really impressed with the quality of the photos on my flat, we got lots of viewings and the lease was done really quickly & easily. Brodie, Rosy and the team at Kings have been really proactive and are always there to help.
5/5
GoogleJoe is really lovely and exceptionally professional. Branch Manager, Brodie is also very helpful.
Hi Angela Thanks so much for the review. The Hertford office enjoyed working with you! We are always happy to help so please don't hesitate to get in touch Many thanks
5/5
GoogleI couldnt praise Louie, Christian & Charlie enough, these guys go above and beyond, offering an exceptional service, making our buying/selling experience seamless. 5* totally recommened!
Hello Laura Thank you for your lovely words in your review. It has been our pleasure working with you on both the sale of your property and the purchase of your new home. … More
5/5
GoogleFriendly and efficient service from every angle. They kept on top of everyone involved in the process of our new property purchase at every stage. We were very pleased with the service we received from the estate agents (thank you Daniel!) and would definitely recommend them to family and friends.
5/5
GoogleRosy and Brodie have been amazing throughout the whole process of my rental application. Really lovely to talk to and get things done for me 🙂 thank you so much! I’ve never done this on my own so they made it really easy for me and supported me throughout. …
Hello Louise, Thank you so much for taking the time to post a review and for your kind words, … More
4/5
GoogleRosie assisted me in finding a rental in a very competitive market. She was very helpful and efficient during this process. Brodie was very efficient on the day of me moving in too. I would highly recommend them as agents.
1/5
GoogleThis branch/agency will go above and beyond when placing you into a property. After which they would ask you multiple times to leave a positive review and won't stop asking until you do that. …
Hello Thank you for leaving a review for us. We can see this was a 1 star review. Please do email our Property Management Manager should there be anything you … More
5/5
GoogleBrodie and Rosy was very helpful. Sending email and giving information was very quick. I want to give 10 stars but i have only 5. Thanks a lot for our new home to Brodie, Rosy and other team members.
5/5
GoogleChristian and Charlie had our flat sold off the first viewing. They were both a pleasure to deal with, good communication. Thanks both!
Hello Meaghan Thank you so much for your 5 star feedback and for choosing Kings Group to help you with the sale of your property! it has been a pleasure working with you. … More
5/5
GoogleProfessional and attentive. Brodie and her team were a great in updating me with properties that suited my criteria while I was in search for my new home. Always a pleasure to speak with and would highly recommend.
5/5
GoogleReally helpful and communicative team. Charlie, Christian and Louis consistently went above and beyond to make my sale as easy as possible.
Hello Fraser Thank you for your kind words. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. … More
1/5
TrustpilotI found working with Kings very slow
I found working with Kings very slow. I would regularly wait days for email responses and if I called I would always be told I'd get a call back which never came. I'd have to ring/email over 3 times each time to get contact. When I spoke to the manager about this he got quite defensive and told me they legally have over 10 days to get back to emails - what use is that?! I ended up buying the property through them because I loved it so much and had no choice but it turns out none of the heating works in here which they obviously were not aware of - or worse did but didn't say! Overall not a great experience at all
5/5
GoogleI had an amazing experience with kings group Hertford. The team was so helpful and supportive throughout my experience. I want to give a special Thankyou to Brodie and Rosy, very supportive and polite. Would definitely recommend.
Hello Mya, Thank you so much for taking the time to post a review. The team really … More
5/5
GoogleAmazing experience with Kings. The staff were great and friendly and went above and beyond to help me get my paperwork in order. I would definitely recommend Kings letting agency to anyone. Thanks again to the team.
Hello Stuart, Thank you so much for taking the time to post a review and for your kind words, we love receiving such positive reviews. … More
5/5
GoogleThey worked hard on my behalf, and found me a place that would accept pets. Keep up the good work.😀 …
Hello, Thank you so much for taking the time to post a review. The team really … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kings Group's Hertford office has 218 reviews across three platforms: 144 on Google, 13 on Facebook (across the whole business), 61 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Kings Group is rated 4.0 out of 5 across all 218 reviews, and 4.7 out of 5 on Google from 144 reviews, checked 9 October 2026.
Kings Group, 28 Maidenhead Street, Hertford SG14 1DR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.