Trusted Agent profile
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★★★★★
218 reviews across 3 platforms
28 Maidenhead Street, Hertford SG14 1DR
Kings Group's Hertford office at 28 Maidenhead Street is rated 4.0 out of 5 across 218 reviews on three platforms, including 144 Google reviews rated 4.7. The 13 Facebook and 61 Trustpilot counts are for the whole business. Checked 9 October 2026.
144
Reviews on Google
This office
13
Reviews on Facebook
Business-wide
61
Reviews on Trustpilot
Business-wide
Every review we hold for the Hertford office, from every platform, shown as written. First names only.
5/5
GoogleRoss was very friendly, helpful and enthusiastic! He is an asset to the company.
Hello Heidi Thank you for taking the time to leave your positive review and thank you for being a great client to work with. … More
5/5
GoogleRosy was excellent from the 1st viewing to getting the flat highly recommended Kings
Hello Wayne, Thank you so much for taking the time to post a review. The team really … More
1/5
TrustpilotKings oak properties are the worst…
Kings oak properties are the worst builders in the UK. They are very unprofessional I would pay people to stay away from these people they are nothing but criminals! They will feed you false information.
5/5
GoogleWe've had a great experience with Harrison & Louie at Hertford Kings. They have shown dedication to selling our home in a challenging market and have been very communicative and professional. I would definitely recommend Kings Hertford.
Hello Lucy Thank you for your positive review, it is a pleasure working with you on the sale of your home. Kind Regards All the team at Kings Group, Hertford
5/5
GoogleRoss has been very helpful, communicating and keeping us updated throughout the process.
Hello Bissel Thank you for your positive feedback. All the team really appreciate it. Kind Regards … More
5/5
GoogleSo happy with the service I received from summer,Brodie and rosy from start to finish kept me updated through the process always able to get through to them and always able to answer any questions very happy with there customer service and my new home
Hello Parys, Thank you so much for taking the time to post a review. The team really … More
5/5
GoogleExtremely happy with the service from Harrison and Louie. Really went above and beyond to help me understand what I’m looking for.
Hello Oxlivia Thank you for taking the time to leave your positive feedback. Great to hear your experience with our Hertford office has been a positive one. Kind Regards All the team at Kings Group, Hertford
1/5
TrustpilotAwful people zero experience
Awful people. New Canadians undercutting the real professionals. They have no experience they just moved here and started up a construction company with money from back home. They will give u a low price cause they don't need to pay minimum wage. They are international students acting like construction works while robbing our foodbanks and collecting government handouts. For the sake of Canada dont use these disgusting clowns. They will ruin your property.
1/5
TrustpilotAwful attitude, avoid this business!
A terrible experience from the start. Agents have an awful attitude towards clients on either end of the sale - it's as if selling a property is an afterthought and they're not interested in efficiency. Lots of false deadlines, no information or contact to follow up. Would not waste your time with this firm, consider looking elsewhere.
5/5
GoogleJust bought a house through Harrison at Kings. Throughout the buying phase he was great with keeping me up to date along with Louie. Very well informed throughout the whole transaction and couldn’t fault the boys!!
Dear Client Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. Congratulations again on your new home! Kind Regards All the team at Kings Group, Hertford
5/5
TrustpilotGreat experience with my Home purchase
Great experience with my Home purchase Thanks to Suwit, Dan and the rest of the staff at Kings Group Enfield, London branch
1/5
TrustpilotRude and unhelpful
Staff are so rude and unhelpful never get a call back I have been trying to get an issue sorted since November 2023 and still waiting The problem is the rented property next door to me kings are the agents yet nothing seems to get sorted I have been told a different story every time I call. Still waiting for Ella to reply to me as I sent her 2 emails - after this I would never use kings myself.
5/5
TrustpilotKings Enfield Highway
Daniel, Deniz and Suwit are extremely professional and helpful. Daniel went above and beyond to get our sale over the line which we are extremely grateful for and can’t thank him enough. Thank you all once again.
5/5
TrustpilotGood experience with Kings
We had a really good experience with Kings Group at the Edmonton Branch. Everyone was friendly and efficient and did a lot to make a stressful situation more bearable. We were selling my elderly parents’ house to move them to more suitable accommodation, so this came with particular challenges. We dealt mainly with Olly at the Edmonton office and he was always pragmatic and helpful, as well as professional. I would definitely recommend Kings Group.
5/5
GoogleRoss was incredibly helpful and accommodating. Excellent customer service
Hello Claire Thank you for taking the time to leave your positive review. All the team really appreciate your feedback. … More
1/5
FacebookAbsolute nonchalant attitude towards landlords. They take their commission immediately at the start of a tenancy then don't care at all when rent is not paid. They can't even serve Section 21 Notice correctly on the tenant. One of the staff members even gave incorrect advice regarding landlords insurance. Nearly cost me loads of money if I had not done my own research! What's more, they had spare keys cut, charged me for them and when tenant couldn't get in King's turned up and said that the keys they had were 'faulty' and tried to get me to pay for a locksmith. Avoid at all costs.
Yep they seem devoid of basic legal knowledge - Eg . a low EPC rating means that a BTL investor cant get a mortgage on a property. The Section 21 is about to be abolished - basic knowledge in the property world, you would have thought so!
5/5
GoogleA friendly helpful and very professional service provided by Brodie and Rosie at Kings. Always prompt and efficient.
Hello Susan, Thank you for your kind review, It was a pleasure working with you. Kind Regards All the team at Kings Group
5/5
GoogleGreat experience from Kings, Ross has been very helpful, responsive & on the ball. Thank you!
Hello Kate Thank you so much for taking the time to leave your 5 star review. Great to hear your experience with our Hertford branch has been so positive! … More
5/5
GoogleBrodie and rosy but especially brodie has been an absolute star. She helped us secure our first place. Could not fault her at all. An amazing person to work with and caring and supportive throughout. Helped us with a few problems and issues but never gave up with us. She really is a star.
Hello, Thank you so much for taking the time to post a review and for your kind words, … More
5/5
GoogleAcross the past 3 months we have been working with the team at kings group to sell our property. After Louie approached us regarding the sale of our property, we decided to give them a try to see what they could do. Within the space of 2 …
Hello Dave Thank you so much for your fantastic review and thank you for choosing Kings Group to help you with the sale of your property. It has been our pleasure working … More
5/5
GoogleCannot recommend Brodie, Amy and Patrick enough at this office. Helped with everything along the way, making letting my property stress free. THANK YOU!
Hello Thank you for taking time to leave our office with a review. It is greatly appreciated and we will ensure all reviews are carefully monitored and full staff training is given to keep our standards high so we can deliver the best customer service to all our valued clients. Kind Regards.
1/5
FacebookThese guys need to sort themselves out. The tenant has finally gone from my partners property no thanks to you leaving it dirty and damaged. Kings are holding the deposit, we are hoping, and the member of staff 'dealing' with it has gone on leave for 11 days. In the meantime he has a damaged and empty flat! A series of c@@k ups from the moment contracts were signed......deffo do not recommend this company.
Dear Vikki I can confirm a member of the property management department is on holiday until 11th July, however her out of office does state to contact the team in her absence. We have looked into this and have no record being contacted on this particular poit by either yourself or your partner until this tweet. Our repairs department supervisor, Katie Pugh is aware of your claim from the damage deposit and is taking action to be able to advise you of the next steps. For clarity we do not hold the deposit . Deposits are held under a legally backed redress system for disputes and we are following this lawful process. We realise this can be frustrating for all concerned but and take time . It is unfortunately out of our control . Please note, Katie Pugh is dealing with this . In the meantime , should you have any queries in the please do contact Katie direct on 01992 785 000 option 1. Thank you
5/5
GoogleThe team at Kings group were superb. Louie and Charlie assisted us throughout our home purchase process. They were always available and highly communicative. They kept us informed every step of the way. Thank you!
Hello Christina Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. … More
5/5
GoogleI recently had the pleasure of selling and purchasing through Kings Hertford, and I commend the entire team for their exceptional service from start to finish. …
Hello Chloe Thank you for taking the time to leave your positive review and for choosing Kings Group to help you with the sale of your property. Thank you for being a … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kings Group's Hertford office has 218 reviews across three platforms: 144 on Google, 13 on Facebook (across the whole business), 61 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Kings Group is rated 4.0 out of 5 across all 218 reviews, and 4.7 out of 5 on Google from 144 reviews, checked 9 October 2026.
Kings Group, 28 Maidenhead Street, Hertford SG14 1DR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.