Kings Group Hertford reviews

★★★★★ 5/5

Google

Kings Group in Hertford have been my property management agent for over 5 years and have done a great job. I recently decided to sell my property and Kings have helped me with all the trials and tribulations associated with selling a …

Jenny · 16 September 2022

★★★★★ 5/5

Google

Excellent and easy to deal with service from Brodie Clark and Rosy O'Brien in the lettings department of Kings Hertford

Jamie · 20 May 2024

★★★★★ 5/5

Google

Thanks to all the team at Kings Group and one big thanks to you Rosy. Excellent quality service, unimaginable. Gracias!!

Mochia · 20 May 2024

★★★★★ 5/5

Google

Thanks to all the team at Kings Group and one big thanks to you Rosy, Excellent quality service, unimaginable. Gracias!!

J · 20 May 2024

★★★★★ 5/5

Google

Christian showed me round a property new on the market in Hertford. He was welcoming and gave me plenty of time in showing me the benefits of the property. Would recommend Kings for their services.

Frank · 20 May 2023

★★★★★ 1/5

Trustpilot

GUNS OF GLORY IS A SHAME OF GLORY

They have a game app called Guns of glory which is primarily to benefit the paying gamers only. The worst ever game app where they choke and throttle the non paying gamers who are playing it for rewards from other apps. I m playing it from Tagged and the games section is managed by fyber. This game just has really caused me so much of mental torture. The developers have restricted and limited the weak players to the kingdoms which have created just to be victims of paying gamers

Sharma · 19 November 2021

★★★★★ 5/5

Google

I am glad that the King‘s property team delivered extraordinary service in selling my flat within a month and the whole process of exchange took 12 weeks to complete. …

Caroline · 16 September 2023

★★★★★ 5/5

Google

We completed on a purchase today and throughout the transaction Brodie has been hands on, responsive and very helpful, making the process smoother than most. Thank you Brodie!

Joanna · 20 May 2022

★★★★★ 5/5

Google

I met with Ross and he showed us around a couple of properties he was so welcoming and friendly he answered all our questions and was very knowledgeable, honestly if you are looking to sell or buy a property ask for Ross every time

Liam · 20 May 2022

★★★★★ 5/5

Google

What excellent service we have had from Charlie Christian & Louie, these chaps do a really good job , much better than our previous agent. They are always friendly & respectful, pleased we changed.

Sue · 20 May 2023

★★★★★ 5/5

Google

I have been dealing with Brodie who has been absolutely amazing so far. Quick communication, she offered some alternative ways of viewing the property and keeps us up to date with the process.

Christine · 20 May 2023

★★★★★ 1/5

Trustpilot

PLEASE AVIOD!!

PLEASE AVIOD!!! I REALLY WISH I CAN GIVE 0 STARS KINGS IS VERY BAD AS IN THE WORST PLACE EVER!! ALL FAMILIES AVOID ITS A TRAP THEY DON'T FIX ANYTHING AND ALWAYS READY TO EVICT YOU. THEY DO NOT CARE ABOUT THE TENANTS AND EXPECT RENT EVERY MONTH, THEY LEFT ME WITH NO HEATING AND GAS FOR 3 DAYS MY KIDS WAS SO COLD AND THEY NEVER APOLOGISE YOU HAVE TO CHASE THEM FOR EVERYTHING, AND THEY ALSO HAVE THERE INSPECTIONS LIKE EVERY OTHER MONTH TO BE NOSEY THEY DON'T FIX EVERYTHING THATS REPORTED DOESN'T GET FIXED AND HAS TO BE CHASED 24/7 WITH NO CALL BACK. REMEMBER TO ALWAYS EMAIL TO HAVE EVIDENCE THEY WILL ALSO TRY TO STEAL YOUR DEPOSIT AND SAY DAMAGES !! THE PROPERTY WILL NEVER BE YOUR HOME. DON'T PUT YOURSELF IN THIS STRESS ITS NOT WROTH IT, IT WILL CAUSE YOU MENTAL HEALTH ISSUES AND WHAT I NOTICED IS THAT THEY DON'T HAVE LANDLORDS THE COMPANY OWN THERE PROPERTIES THATS WHY IF YOU DRIVE DOWN A ROAD YOU WILL SEE THERE SIGNS EVERYWHERE. ALL THEY WANT IS THERE MONEY PLEASE AVOID !! AND EVERYONE THAT IS GIVING 5 STAR REVIEWS WORKS FOR THEM DON'T BE TRICKED !

Elizabeth · 9 April 2021

★★★★★ 5/5

Google

Frankie, Ross and Brandon thank you so much for making the sale go smoothly despite all the obstacles we encountered, your hard work and expertise made it all happen on time.

Anita · 20 May 2023

★★★★★ 5/5

Google

Brodie is a credit to Kings Group. Knowledge and enthusiasm is a key quality which she most certainly has. I would recommend Brodie and her team for selling and renting.

Elleisha · 20 May 2021

★★★★★ 1/5

Trustpilot

Kings Group cannot be trusted by…

Kings Group cannot be trusted by Landlords period!!As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?

Erdal · 13 October 2020

★★★★★ 1/5

Trustpilot

Kings Group cannot be trusted by…

Kings Group cannot be trusted by Landlords period!! As a landlord I had so many issues with Kings too long to write here, some were quite shocking! I wrote a lot of complaints letter to the Chairman and tried to speak with senior management without any progress whatsoever. I have let my property out myself since 10 years ago last 3 myself I had to do contract deposit everything myself, had no issues whatsoever. Money I wasted on Kings wish I never did. Had tenants in whilst with Kings with rent guarantee but never managed to get a penny back when tenant stop paying rent and rent guarantee is a scam too. Items stolen and damaged in my property Kings could not claim a penny back also when I went back I found out other items missing from check in inventory as well which was not claimed for too. They have no idea how to manage a property I could do a much better job doing it myself. I wish they listed to all my complaints for years but no effort made to improve. I guess only thing is they good at is they are cheap but I doubt others who are lot more expensive would have done a better job, looks like poor service is standard with these agencies. I would like a response from Kings to see if they changed in the last 3 years?

Ed · 13 October 2020

★★★★★ 1/5

Trustpilot

Had a terrible landlord and they let…

Had a terrible landlord and they let them get away with it and even tried to discourage us from getting our deposit back by going to the tenant deposit scheme even though the landlord was falsely claiming that we had damaged the property without proof! It seems to be all about getting you to sign the contract and getting paid. The agent nor the landlord didn't even know that what items were in the garden at the property. There seems to be quite a bit of staff turnover too so clearly it's not a good experience for employees either! If only they would vet their landlords even half as thoroughly as they do their tenants...

Ann · 24 July 2020

★★★★★ 1/5

Trustpilot

The worst possible agency ever

The worst possible agency ever. Whatever could be wrong was wrong. Ceiling collapsed on my child, they didn't help, say sorry anything. They wanted money for demaged property didn't get it. I was studying postgraduate, Data Analytics degree, didn't have a time to deal with this properly till later. Ceiling collapsed in the garden, the same. I have complained about electricity problem downstairs, didn't fix anything for 3 years. Luckily DPS exists, I got my money. Whoever speak with me I say: Don't do that! Love your life? Don't ruin itself with this company. I am Data Scientist and if I would deal with the data as bad as they deal with properties my business would be bankrupt within weeks.

Marta · 3 December 2019

★★★★★ 5/5

Google

Well pleased with the service and such lovely team of staff.

Darren · 20 May 2024

★★★★★ 1/5

Google

For a renter they are not very thorough, knowledgeable or professional. I recently was shown property for rent by an estate agent from Kings Group and they didn't even introduce themselves or offer a card. This person knew little to nothing …

Mary · 6 June 2021

★★★★★ 1/5

Facebook

INCOMPETENT - the are a disaster. They get everything wrong and no one cares. One of our tenants left not to work with them. We were silly and continued for another year with different tenants. We had a "all included" contract with them, the best they are supposed to offer. They got all the check out wrong, the check in wrong, we couldn't claim any deposit from the previous person because of them, the professional cleaning was a joke and had to do it twice (we paid), they lost the keys, tenants ended up in a hotel, during the tenancy they asked us to pay the same thing multiple times and chased saying we hadn't paid, never did the quarterly check ups that they are supposed to do, never passed any requests from the tenants to us, they lost the deposit when the tenancy ended... and none of them care. They are flippant and couldn't care less about customer service. I'd be ashamed to work somewhere like this.

Laura · 30 August 2019

★★★★★ 5/5

Google

Excellent customer service that meets the needs of their clients.

Kehinde · 20 May 2024

★★★★★ 5/5

Google

Fantastic support from the branch manager, chased difficult solicitors on our behalf and made the process of buying our first home as smooth as possible.

Lucy · 20 May 2023

★★★★★ 5/5

Google

Ross at Kings Group has been a great agent, his level of service and customer care has been second to none. Thank you for bending over backwards to help us secure our dream home.

Ollie · 20 May 2022