Trusted Agent profile

Linley & Simpson Headingley reviews

★★★★★ Excellent

316 reviews across 1 platform

75 Otley Road, Headingley LS6 3PS

Linley & Simpson's Headingley office at 75 Otley Road is rated 4.5 out of 5 across 316 reviews on 1 platform, including 316 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Linley & Simpson won in 2026. Checked 9 October 2026.

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4.5 / 5

316

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Linley & Simpson. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Headingley office, from every platform, shown as written. First names only.

5/5

Google

Linley & Simpson have been amazing throughout the letting process, particularly Sophie and Josh, addressed all queries/concerns promptly and very helpful in guiding us through the referencing process. Recommend highly!

Joe · 10 September 2022

Agent replied · 28 May 2023

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us! Many thanks Salena West Customer Service Manager

1/5

Google

Absolutely awful service, Linley & Simpson did nothing to address the damp issues in the flat we lived in for over a year, we exchanged countless emails and spoke to various agents who simply shifted the blame elsewhere meaning the issue was never resolved and we had to throw away furniture and clothing which were ruined by the conditions of the property. If this wasn’t bad enough, since leaving the property we have been charged £180 cleaning fee despite spending hours cleaning the property and removing all the mould caused by the damp. We have asked for photographic evidence that the flat was left unclean but they have been unable to provide this and are unwilling to negotiate. We are so disappointed and upset with this experience.

Becca · 7 June 2022

Agent replied · 28 May 2023

Hello there We are sorry to hear about your 1 star experience, after speaking with the branch, they are going to reach out to work with you to try and resolve your issues. If you feel you need more help or support, please contact us at feedback@linleyandsimpson.co.uk. Many thanks Salena West Customer Service Manager

5/5

Google

We rented a property for nearly 4 years through Linley&Simpson and the experience throughout was impressive. From the initial signing of the contracts, to responding quickly to queries, repairing and fixing any issues we had (we didn't have many anyway), doing all the necessary checks (gas, electricity, boiler, etc...), to the checkout of the property all was perfect. During the notice period they arranged viewings, and they were really polite and considerate. Sophie in particular helped us through the stressful time of moving out, as she responded quickly to queries and was friendly and understanding. Keep up the good work and services.

Leena · 7 June 2022

Agent replied · 28 May 2023

Thank you so much for your 5-star review! We will share this with Sophie to let her know to keep up the amazing work! Many thanks Salena West Customer Service Manager

5/5

Google

I am in the process of applying to rent a property and have been so impressed with Sophie Hustwith who right from the start has been professional, helpful and made me feel valued. She has gone over and beyond what I expected in terms of her communication each step of the way and also by finding out any information that I needed. She was also very knowledgeable about the property and had a sense of humour, which when you are stressed looking for somewhere to live, is an added bonus. I would recommend if you are looking for a place to rent to get in touch with Linley and Simpson and ask for Sophie.

Lorraine · 28 May 2022

Agent replied · 28 May 2023

Thanks for the review, we appreciate you taking the time to tell us about your experience and pleased it met your expectations. Sophie is a real asset to us and we will be sure to let her know the impact she had on helping you find a new home. We hope you'll be happy there!! Many thanks Salena West Customer Service Manager

5/5

Google

Me and my husband are in the process are trying to buy our first home together and we have had lots of dealings with Steph, she has been great at keeping in touch with us about things we need to know. We first met her when she showed us round a property and she was just so lovely, very helpful and knowledgeable, any questions we had she could answer easily and the ones she couldn't she found out for us quickly. An absolute asset to her team, thanks for everything!

Tracy · 28 May 2022

Agent replied · 28 May 2023

Thank you for leaving us such a great review and for letting us how helpful Steph has been during your journey with us! We hope you will be really happy in your first home together! Many thanks Salena West Customer Service Manager

5/5

Google

I have just booked a studio with them and I must said that it was an unexpectedly fast and easy process. I am new to Leeds (and to the UK), with no previous credit score and a very short UK residence history. However, this wasn't a problem and did not imply any delays up to this point when working with them. I am very grateful to Kyle for his kindness, suggestions, help and fast answers to my inquiries; Mark for showing me the flat and helping me check any issues; Sophie for showing me in detail the common areas and previous options in the residence; and Sophia for first attending me and patiently and kindly answering all my initial queries.

Lluís · 28 May 2022

Agent replied · 28 May 2023

Thank you so much for this amazing review. We really appreciate you taking the time to let us know how we're doing. We are so pleased to hear that the team at Headingley were on hand to make your first renting experience in the UK a success and we hope you are very happy in your new home. Many thanks Salena West Customer Service Manager

5/5

Google

Excellent experience with recent sale. Professional & helpful service. Many thanks to Kieran who went above & beyond what was expected.

N · 20 June 2023

Agent replied · 23 June 2023

Thank you for your lovely review! It was a pleasure working with you. Kind regards, L&S Headingley

5/5

Google

Great Company to work with. We did Property Cleans. Very Good Communication. High Level Professionalism.

A&A · 17 October 2025

Agent replied · 15 January 2026

Thank you for your kind feedback! We’re delighted to hear that you had a positive experience working with us and appreciated the communication and professionalism. We really value your support and look forward to continuing to work together.

5/5

Google

Can’t thank Steph enough for all her help and hard work when purchasing our new house. Answered all our questions and queries when needed. Could not recommend highly enough!

Stephen · 31 August 2022

Agent replied · 28 May 2023

Thank you so much for leaving us such a positive review Stephen! Steph will be will be so pleased with what you wrote. We wish you well in your lovely new home! Many thanks Salena West Customer Service Manager

5/5

Google

Steph was acting for the seller of our first home purchase. She was a pleasure to deal with! She was really friendly and always available. Would highly recommend!

Josh · 31 August 2022

Agent replied · 28 May 2023

Thank you Josh for a great review. Steph will be so pleased with what you wrote so thank you for taking the time to let us know about your experience. Many thanks Salena West Customer Service Manager

4/5

Google

Although we didn't manage to find something we liked, the interaction with this branch was great. Adam went above and beyond to show us available properties and accommodate our needs.

Dimitris · 28 May 2022

Agent replied · 28 May 2023

Thank you for your lovely feedback about our Headingly Branch, especially Adam who is doing an amazing job. We wish you well in your search for a lovely new home!

1/5

Google

Very Bad experience with Services and repairs, facing the problem since shifted , the lady downstairs will knock the door every day about leakage from our flat, plumber always comes Day before weekend and will turn off water for 4/5 days, without informing he leaves and when i call the team they will say we waiting for contractor. It’s not a joke to Turn the kitchen water off for 6 days and call Team replies”” use bathroom water to do cooking and Wash dishes”” hilarious, No option left after calls and email complaints ,so Had to leave this review.

Sania · 5 August 2024

5/5

Google

Joshua Deacon and Mark Nowoslawaski are two really fantastic guys. Joshua was really very patient and very professional. Great guys

Gureje · 22 May 2023

Agent replied · 28 May 2023

Hello, thank you for your kind words. Mark & I hope you're really settling in to your new home!

5/5

Google

Kieran was great to work with and was on the ball with the sale process

Jonny · 29 September 2023

Agent replied · 29 October 2023

Thanks for the lovely review Jonny. Best of luck with the future. Kind regards, Team Headingley

5/5

Google

Holly has been so helpful during this whole process, and she has been on my beck and call with anything i've been confused about (which is a lot haha!) Also, Jack had just started and went above and beyond to help us.

Lucy · 29 May 2019

Agent replied · 28 May 2023

Hi Lucy, thanks for leaving this review for Holly and Jack, they are both thrilled! We are glad you have had a positive experience with us! Have a good day.

5/5

Google

Jake Aldridge was really great and proactive in helping us search for a flat, no complaints from me!

Marnie · 23 June 2023

Agent replied · 7 July 2023

Thank you Marnie, really appreciate the kinds words, best wishes Jake

5/5

Google

I purchased a house through Linley & Simpson with the help of Stephanie. Stephanie was an absolute star throughout the process and was fantastic at communicating. Thank you!

Chloe · 7 June 2022

Agent replied · 28 May 2023

We are so pleased you are happy with the service you received, we will let Stephanie know about your kinds words! We hope you will be really happy in your lovely new home.

5/5

Google

Roxanne was professional, pleasant and rapid on her emails! Thanks so much for helping us buy our first home. :)

Ben · 29 March 2023

Agent replied · 28 May 2023

Thank you for your lovely review Ben, I wish you all the best for the future in your first home!

5/5

Google

Thank you Roxanne for all your help and support in selling my house. All the best for the future. HK

Adam · 29 March 2023

Agent replied · 28 May 2023

Thank you for the review Harisa, it was lovely to have met you and I wish you all the best too!

5/5

Google

Linley and Simpson generated a lot of interest in our investment property very quickly, leading to an early agreed sale. Kieran Smith handled the offers professionally and achieved a great sale price.

Michael · 26 February 2025

Agent replied · 14 April 2026

hank you for your positive feedback! We're delighted to hear that Kieran Smith and the team were able to generate strong interest and secure an excellent sale price for your investment property. We appreciate you choosing Linley and Simpson and look forward to assisting you again in the future.

5/5

Google

We have had a great experience with finding a home to rent with Limley and Simpson. During a stressful period of struggling to find a property that was right for us, Mark frequently alerted us of new properties and was incredibly helpful. Alex and Joshua supported us during the rental application process which was quick and easy. Overall a great service with great communication.

Jessica · 13 July 2023

Agent replied · 27 July 2023

Thank you for your kind review Jessica, the team at Headingley will be so pleased to read your feedback!

5/5

Google

I recently purchased my first home and the team at Linley & Simpson in Headingley were an absolute godsend in the process!! Their support was genuinely invaluable.

Niamh · 7 June 2022

Agent replied · 28 May 2023

We are so grateful for your 5 star review, we appreciate your kind words and are happy you felt supported throughout the process. Many thanks Salena West Customer Service Manager

5/5

Google

Excellent - professional and efficient service, Ellie was very quick in responding to emails and the whole process was seamless. Second time I've applied to rent a property with L&S in recent years and I would certainly recommend.

Gary · 26 February 2024

5/5

Google

The process from start to finish has been so easy and efficient! After viewing the property with Mark he quickly notified the team that we were interested and an application was sent to us immediately which allowed us to secure the property. In a time where it's so competitive to find a rental property, this was done with ease with Linley & Simpson!

Amy · 28 July 2023

Agent replied · 2 August 2023

Hi Amy, thank you so much for taking the time to leave a review. I hope the process goes smoothly and you enjoy your new home. Thanks again, Mark

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Linley & Simpson Headingley

How many reviews does Linley & Simpson Headingley have?

Linley & Simpson's Headingley office has 316 reviews across 1 platform: 316 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Linley & Simpson Headingley's rating?

Linley & Simpson Headingley is rated 4.5 out of 5 across all 316 reviews, and 4.5 out of 5 on Google from 316 reviews, checked 9 October 2026.

Has Linley & Simpson won any awards?

Yes. In The Trusted Agent 2026 awards: Linley & Simpson, Headingley won Trusted Agent; Linley & Simpson, Kelham Island won Trusted Agent.

Where is Linley & Simpson's Headingley office?

Linley & Simpson Headingley, 75 Otley Road, Headingley LS6 3PS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.