Linley & Simpson Headingley reviews

★★★★★ 5/5

Google

Hattie and Mark made this process far less stressful than it could have been. They were genuinely invested in finding somewhere right for us rather than trying to sway us on the first viewing we had. Been a very straightforward process which we are super grateful for and love our new space :)

Sophie · 16 December 2025

★★★★★ 5/5

Google

My experience with Linley & Simpson whilst renting my property has brilliant. Alex and team have always been on hand and supported with everything from day 1. Would highly recommend them to anyone!

Daniel · 7 April 2026

★★★★★ 5/5

Google

Linley and Simpson were recently brilliant for me with ending my rental tenancy with them as I was purchasing a new property also through them. They were great on both areas, really flexible and understanding and in regular communication with me. Special thanks go to Michael who really helped me to secure my offer to buy. To Ines who was fantastic in helping progress my purchase where things became difficult, making sure the purchase happened as quickly as we could make it. And to Alex in rentals who was brilliant about being totally flexible with when my tenancy needed to end given the uncertainties with the purchase. Everyone was very patient and communicative with me, helping me on both grounds and making this happen. Thank you everyone!

Peg · 14 March 2026

★★★★★ 1/5

Google

RENTER REVIEW: Completely unacceptable service. Serious issues like damp and mould were ignored, and a major leak from the upstairs toilet into my flat was left unresolved for about two weeks. After it was finally fixed, no cleaner was provided. I was also given misleading information about the pet policy, I was told they had checked with the landlord, but when I contacted the landlord directly, they confirmed no communication had been sent to them. If you want problems dealt with properly and honestly, look elsewhere. And no, I won't send you an email with more information, you have all the information here - stop acting like you can improve your service.

S · 15 January 2026

★★★★★ 1/5

Google

Avoid this agency at all costs. Repairs are slow, cheap, and sometimes unsafe, and rent rises steeply every year. It’s also their apparent policy to deduct from your deposit for “cleaning” no matter what, even when the check-in report proves the property wasn’t professionally cleaned. Throughout the tenancy, urgent repairs dragged on for days. When the boiler broke in mid-winter, we went without heating or hot water for several days. The contractors they sent damaged the hot water tank and took even longer to fix it. Bathroom works were done to the lowest possible standard, tiles replaced with a plastic board that pooled water on the windowsill. When mould appeared due to a broken extractor fan (their own contractor said it needed replacing), they refused to act. When the smoke alarm failed, we were told to ask a neighbour to remove it ourselves, something their own contractor later described as unsafe. At the end of the tenancy, they tried to charge for “professional cleaning,” despite written evidence that the property was not professionally cleaned when we moved in. They ignored this completely, took over a week to respond to every email, and refused to discuss it reasonably. I’ve attached photos of the areas they claimed needed to be “returned to a professional standard.” These are the same areas they previously accepted as "professionally cleaned" on move-in, despite them accepting the check-in report in which we stated this was not the case. If you must rent through Linley & Simpson, prepare for long delays, low-quality maintenance, and endless deposit disputes. And avoid dealing with Anastasiia, consistently rude, unhelpful, and painfully slow to respond.

Scott · 16 November 2025

★★★★★ 5/5

Google

From first meeting the agent from Linley & Simpson ,I have been most impressed with the level of service & attention to detail. Nothing was too much trouble ,indeed they were very helpful even helping me to sort out my own purchase when I couldn't manage to ,due to my limited technology skills. I did have my house up with another local agent before i changed to Linley & Simpson, but found that it was a disappointing experience overall. Within a few weeks of Linley & Simpson marketing my property , I had two offeres from people in a position to proceed. I would definately recommend Linley & Simpson to anyone wishing to sell their property.

Lynne · 16 November 2025

★★★★★ 5/5

Google

Ella has been incredibly helpful and professional throughout the entire process, from the initial viewing to handing over the keys. Everything went smoothly, and she was always responsive, understanding, and supportive. I really appreciated her clear communication and friendly approach. Highly recommend her service!

Babiker · 13 July 2025

★★★★★ 5/5

Google

I am very grateful for the service provided by the Linley and Simpson Headingley branch in helping me and my partner relocate within Leeds in very short notice! Specifically I would like to thank Mark Nowoslawski, who has been extremely professional and communicative throughout the entire process, from the viewing to follow-ups, contracts etc. He has put aside time to reassure us presumably outside of his normal working hours, he has provided guidance and solutions to all of our problems and requests. I would happily use Linley and Simpson again to rent, and would recommend Mark in a heartbeat for anyone trying to make sense of the market.

Jack · 28 December 2023

★★★★★ 5/5

Google

Massive thank you to Kieran for finally getting flat sale over the line, with buyer no 3. He pulled out all the stops after buyer no 2 dropped out suddenly and got a new buyer within 24 hours. Was very good at keeping track of the process and chasing when necessary and giving me updates on progress. Kieran was very aware of the stress this sale had caused and did everything to try to alleviate this for me. Thank you again.

Caroline · 28 November 2023

★★★★★ 5/5

Google

Ella was very friendly and helpful in helping me find a flat. Thank you!

Iona · 14 March 2026

★★★★★ 1/5

Google

Rented a property for 3 years from linley. They (and the landlord) refused and ignored our reports about increasing mould in the property throughout the tenancy (only coming to look at it two weeks before the end of our tenancy). Similarly, when we moved into the property the central heating was completely busted, we reported this regularly and it only took them a year and a half to come out and fix it! When I told them we wanted a slight reduction of 50 pounds for every continuing month without heating I was met with hostile attitudes and general arrogance from staff. Eventually they agreed to one month of reduced rent (of 50 quid) and came out to fix the heating. Once fixed it broke again instantly (the boiler was from the early 90's) and they just went back to ignoring our repair requests. The cherry on top was the 300 pound cleaning charge at the end of our tenancy. In the deep clean invoice it clearly shows that the areas of the house that needed cleaning predated our tenancy (which we have photographic evidence of in the original inventory). Their other excuse was that a deep clean was done on our arrival so must be done to bring it to the same standard (a lie I presume they tell everyone). On our first day at the property we spent more than 8 hours cleaning the rubbish and dirt of the previous tenants and it was clear that no professional cleaner had been anywhere near this property (once again evidenced in our inventory which they seem to just ignore). So basically the moral of the tale is these guys will actively leech every penny from you then gaslight you when they are not fulfilling their duties and responsibilities. They will 100% protect the landlord over you and try demean you when you have valid claims that could inconvenience you.

Joe · 7 September 2025

★★★★★ 1/5

Google

Non payer - Contractor here - we have 2 invoices for the sum of £560 (such a big amount) which remain unpaid after 6 weeks now. 26 emails, excuse after excuse, lie after lie, send invoice to this emai, send invoice to that email. Its disgraceful that such a big company takes advantage of the little businesses.

Denis · 31 March 2026

★★★★★ 5/5

Google

Very quick and easily to view and secure a property with Linley and Simpson. Sophia is always quick to respond to any emails and has been very supportive through our application process. Our viewing with Becka was also well organised and she was happy to let us attend the viewing after our working hours which we are very grateful for. She answered all the questions we had about the property. Happy to continue with Linley and Simpson as our letting agents.

Hannah · 20 July 2023

★★★★★ 5/5

Google

Title: Excellent Service and Smooth Process I recently had the pleasure of working with Jake and the team at Linley & Simpson Headlingley, and I must say it was a fantastic experience. I would also like to highlight the outstanding customer service I received. Jake was attentive, responsive, and went above and beyond to address my queries and concerns. His friendly and helpful demeanor made the whole experience even more enjoyable. Thank you once again, Jake, and the entire team at Linley & Simpson Headlingley, for making my renting process a smooth and enjoyable one.

Deng · 30 June 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Linley and Simpson to find a new rental home, and I couldn't be more satisfied with their service. From the start, the process was smooth, efficient, and professional. Jake Aldridge, Karl Stead, and Mark were all incredibly helpful and responsive throughout the entire process. They listened to our needs and preferences and went above and beyond to provide us the perfect home. The communication was exceptional, with regular updates and quick responses to any questions or concerns we had. The team made the whole experience stress-free and enjoyable. We were impressed with their attention to detail and the level of care they took to ensure everything was in order. Overall, I highly recommend Linley and Simpson to anyone in need of a letting agency. They truly go above and beyond to provide top-notch service and find you the perfect home. If you're looking for a smooth and efficient experience, don't waste any time, Linley and Simpson is the way to go!

Shafiq · 14 May 2023

★★★★★ 5/5

Google

Very accommodating and smooth operation in renting property. We went from seeing the property online on Thursday, booking a viewing on Saturday then completing the tenancy agreement by Monday afternoon. This was all thanks to Jake who continued liaising between ourselves and the landlord over the weekend despite formally finishing work at 1 pm Sat. I think he knew we really liked it and made ends meet to accommodate that :) Thank you!

Psilostrasza · 24 October 2023

★★★★★ 5/5

Google

This is the first time that I have used L&S's Headingley Branch and I am delighted with the service received from Angie Wright and her team. Angie responded promptly to my initial enquiry and she was extremely helpful and proactive in helping me get my property ready to re let. Notwithstanding the amount of work required prior to re letting the property, the Headingley letting's team pulled together and had it re let within 5 weeks of it becoming vacant. Many thanks for the great work.

Chris · 8 April 2023

★★★★★ 5/5

Google

Extremely impressed by the service we received from Jake Aldridge at the Headingley branch. Got an appointment for a viewing for a flat very quickly. Jake was available at all times for questions and was always very quick to respond and happy to assist. Applied for the flat on Sunday and had confirmation that we were successful first thing on Monday. Really excellent, the best service we have received from any estate agent we dealt with!

Michaela · 13 July 2023

★★★★★ 1/5

Google

Disappointing tenancy experience with Linley & Simpson I was charged £144 for deep cleaning, even though I returned the flat clean and in the same condition I received it. Ebony Robinson, Daniela Diaz, and Trey provided information that was sometimes conflicting and unclear, which made resolving the issue frustrating. The way the situation was handled felt disorganised and confusing. Based on my experience, I would hesitate to rent through them again and suggest others consider this carefully before renting, especially if you want clear communication and fair treatment.

Kosar · 13 July 2025

★★★★★ 5/5

Google

Recently compleated on a very complex house purchase. Micheal was fantastic throughout. Worked incredibly hard to push it through, was constantly emailing, chasing solicitors on both sides to give them a sense of urgency and resolve any issues as they arose. Always responded when he said he would and kept us fully in the loop of what was happening. Also when we spoke to other team members in the office they were always really helpful and again chased up issues efficiently on our behalf and got back to us really quickly with updates. Compared to my previous experiences with estate agents L&S have been professional, knowledgeable and very efficient which is very refreshing and much appreciated.

Kirsty · 8 January 2023

★★★★★ 5/5

Google

A big thanks to Josh and all L&S team for speedily processing an apartment rental for Amy in Headingley Christmas 2022. The complicated process of preparing paperwork and the upgrading of the apartment for the new tenancy was done quickly and professionally by all the office team. Jake for various viewings and Josh keeping the process together via emails and calls….. A Job well done for the Landlord and ourselves for a long term home rental. Highly recommended. Geoff,

G · 7 February 2023

★★★★★ 5/5

Google

Very accommodating and smooth operation in renting property. We went from seeing the property online on Thursday, booking a viewing on Saturday then completing the tenancy agreement by Monday afternoon. This was all thanks to Jake who continued liaising between ourselves and the landlord over the weekend despite formally finishing work at 1 pm Sat. I think he knew we really liked it and made ends meet to accommodate that :) Thank you!

Arjan · 1 August 2023

★★★★★ 5/5

Google

As a landlady who lives over an hour from my rental property in Leeds, i use Linley and Simpson for my letting agents. I have used their services for over 5 years and have always found them helpful, efficient and very professional. All maintenance and tennant issues are dealt with quickly and they keep me informed regually re anything regarding my property. If any work does need doing, they are quick to act and find most quotes reasonable as they have an in house team of maintenance trades. I have dealt with many staff members but recently as the property needed to be relet, ella has been really great at communication and advice. Charlie, mark and a couple of others are also very good, but ella especially has made a great contribution to finding suitable new tennents. As someone who cant be over to look after my property ,I have no hesitation in recommending Linley for letting services.

Niki · 11 April 2026

★★★★★ 5/5

Google

Couldn't have made my house buying experience any easier! Kieran was a great help showing the house around and putting me in contact with Roxy to submit my offer. Roxy has been absolutely amazing, so friendly and sweet and has gone above and beyond to ensure I have everything I need to move forward. Made the buying process so much easier and stress free. Thank you so much Roxy!

Cleo · 29 September 2023