Every review we hold for the Headingley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKarl Stead is a massive credit and asset to this agency, he is incredibly thorough and has a genuine care for all clients and their dealings!
Zishan · 6 August 2025
Agent replied · 14 April 2026
Hi Zishan, thank you for your kind words. I’m always here to help if needed. All the best, Karl.
★★★★★ 5/5
GoogleHunting for a professional apartment in Leeds turned out to be no less than a survival of the fastest game. With properties getting let in matter of hours, only a couple of agencies were genuinely caring and informed us of upcoming properties to suit our needs. Linley Simpson was one of the very few who were courteous, professional and helpful beyond expectations. When we saw a property with Mark which didn't suit us he took done our needs and immediately alerted us to our current apartment. Kyle sent us the brochure within an hour and Adam arranged the viewing comprehensively showing us around. Adam even replied within an hour to our parking query as he had promised. After our go ahead Annie has been amazingly responsive, explaining the new guidelines and process with patience via emails. I must acknowledge the entire Headingley branch of Linley for their awesome team work and coordination. Kudos and cheersPositiveResponsiveness, Quality, Professionalism
Salman · 25 August 2022
Agent replied · 28 May 2023
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; the team at Headingly will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we hope you will be happy in your lovely new home!
★★★★★ 5/5
GoogleI've been a student in Leeds for over four years and have had to attend numerous house viewings. I must say that my viewing with Jake stood out!
He was on time, friendly, and had all of the answers to my queries. He was clearly knowledgeable about the house and even went the extra mile to ensure the move-in date was suitable for me. Thank you Jake & team :)
Zai · 20 July 2023
Agent replied · 27 July 2023
Appreciate your kind words, hope you have a great stay with Linley And Simpson!
★★★★★ 5/5
GoogleI definitely recommend this letting agent.
I have had the pleasure of getting in touch with Sophie Hustwith in their Headingley branch. She has provided me with exemplary customer service!
☆She provides very prompt responses to any eqnuiries made
☆She is very knowledgeable and provides honest advice
☆She has a very amiable approach and can be easily reached
☆She is my number one go-to person in my search for a home in Leeds
Thank you Linley & Simpson
Thank you Sophie ♡
Ghida · 12 July 2022
Agent replied · 28 May 2023
We are incredibly grateful that you took the time out to leave us a 5-Star review. We pride ourselves on delivering First Class Customer Service and i'ts great to see that Sophie delivered exactly that for you!!
Many thanks
Salena West
Customer Service Manager
★★★★★ 5/5
GoogleI highly recommend Linley & Simpson.
As a landlord I let my property for 3 years; the rental team led by Angie were professional, knowledgeable, efficient and effective.
When the time came to sell my property Michael, Angie and Steph all worked in harmony to get the best deal. They guided me through the sales journey always responding to queries, chasing up on my behalf and managing the process. Special thanks to Steph who responded to my questions at all hours through WhatsApp which was exceptionally effective.
I had been in doubt about whether to engage an estate agent with all the self serve options out there. I can say without a doubt I could not have obtained the sale price and as efficient a sale without the team at Linley & Simpson. THANK YOU ALL :)
John · 12 July 2022
Agent replied · 28 May 2023
Thank you for such a positive review. Feedback such as yours is so important to us as it verifies the hard work and efforts our team at Headingley put in everyday!
Many thanks
Salena West
Customer Service Manager
★★★★★ 5/5
GoogleSteph at the Headingly branch has gone that extra mile to help us with our house sale, she has been fantastic at keeping us informed, in chasing up the buyers and their solicitors for information. She has actually kept us better informed than our own solicitors have. So well done Steph! At long last both properties have completed and I am convinced that if it wasn’t for you we would still be sitting here waiting for the solicitors to do their job’s. Many thanks Steph!
Ann · 2 July 2022
Agent replied · 28 May 2023
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience and that Steph was able to make your journey with stress free!!
Many thanks
Salena West
Customer Service Manager
★★★★★ 2/5
GoogleMark is an outstanding agent. He made sure he understood what I was looking for and has been really helpful throughout. He even contacted his colleague Sarah, who made time in her busy schedule to show me the house I am going to rent. I have been looking for a place for a while, and Mark and Sarah have definitely been the most helpful agents I have met in my search.
Update now that the letting agency passed to Linley and Simpson:
It has been the case now that two contractors have come to our place to sort out problems and neither was wearing a mask (or wearing it properly). It is pretty disappointing that the company does not pay enough attention to protect the health of their clients during a pandemic. Wearing a mask is literally the least one can do to protect others.
Second update now that I have moved out: Unfortunately Linley and Simpson are more a landlord focussed agency (as happens often in this country), and it has been really hard throughout my tenancy to get decent upgrades to the property, and most of them I had to pay for myself. I lived for two years with a rotting wooden kitchen countertop (beyond repair), and the mold "attacked" my cutting boards. at the end of my tenancy, they even wanted to charge me for gardening of a garden that was given to me in awful conditions and that I worked hard to improve. Had I not been there for the check out, they would have probably charged me for that too.
Marina · 28 May 2022
Agent replied · 28 May 2023
Hi Marina, thank you for leaving these positive words for Sarah and Mark. We are pleased to hear that you have had a positive experience with Morgans. Have a lovely day.
★★★★★ 5/5
GoogleI’m in the process of renting a new property and at times like this when there seems to be far and few properties to match what I needed, Sophie Hustwith made my experience great! When showing me around the property she made sure all my concerns were noted and gave me guidance on the next steps, kept in direct contact via email and was flexible on move-in dates to accommodate me and my partner. We’re looking forward to moving in and couldn’t recommend Sophie enough!
Iasmina · 28 May 2022
Agent replied · 28 May 2023
This is such a lovely review and we are so grateful for your kind words. Its pleasing to read that Sophie was able to assist you on your journey!
We hope you will be happy in your lovely new home!
Many thanks
Salena West
Customer Service Manager
★★★★★ 2/5
GoogleMark and Ellie were helpful and kind to help me find a place, unfortunately, the services afterwards is not very good. They do not come to do the repairs. their is mice in the appartement. they didn’t disclose that the area was very noisy. Their is fireworks almost every night , and even late a night (midnight and later)
Marick2009 · 28 December 2023
Agent replied · 27 July 2023
'Thank you so much for your kind words. Ellie and I wish you all the best with the move.
Kind regards,
Mark
★★★★★ 5/5
GoogleI used Linley and Simpson fully managed service to rent out my apartment for 3 years and then used them to sell my apartment. The service throughout has been excellent.
Stephanie was the sales negotiator for the sale of my property and she was just fantastic. Extremely helpful throughout and kept in excellent contact and kept things moving along between solicitors. I cannot praise or thank her enough.
Thoroughly recommend!
Fiona · 31 August 2022
Agent replied · 28 May 2023
Thank you for this amazing review of both our Lettings and Sales teams! We pride ourselves on a First Class level of service and it's great to read that you were impressed with our Headingley Branch and how they dealt with your journey with us.
Many thanks
Salena West
Customer Service Manager
★★★★★ 5/5
GoogleOn behalf of CRM Ltd, we manage a Block of flats and individual property in Leeds. Linley and Simpson has been a revelation since we changed agent for our tenant find service with exceptional service, highly recommended.
Chaman · 14 March 2026
Agent replied · 14 April 2026
Thank you so much for your fantastic feedback! We’re thrilled to hear that Linley & Simpson has been a revelation since you switched to us for your tenant find service in Leeds.
Providing exceptional service is always our goal, and it’s wonderful to know that our team has made a positive difference for CRM Ltd. Your recommendation truly means a lot to us, thank you for taking the time to share your experience!
★★★★★ 5/5
GoogleI found a property that was perfect for myself and got in touch with the friendly team at Linley and Simpson. Mark was informative and understanding throughout the process of viewing the property. Then following the viewing, Jake was swift and efficient in providing me with information for the next steps in securing my tenancy. Would definitely recommend
Sam · 26 July 2023
Agent replied · 27 July 2023
Hi Sam, thank you so much for taking the time to write a kind review. We hope everything goes smoothly with the move and you love your new home!
★★★★★ 1/5
GoogleWe dealt with Morgan’s for 5 years and have had a terrible experience with events such as being yelled at on the phone after being locked out of our flat by an external agency and were lied to about the final inspecting so we couldn’t be there to join them for it. The communication was terrible and when they had lost documents we had provided for them they hounded us with a voicemail, email and text message to both of us (when it’s the middle of the day and we are at work) giving us a matter of days to get it to them. Completely and utterly disappointed with our experience with them.
Rachel · 28 May 2020
Agent replied · 28 May 2023
Morning Rachel. Thank you for taking the time to provide your feedback. We will look into all of our correspondence with you and come back to you privately. Thank you.
★★★★★ 5/5
GoogleEach member of the team ive had the pleasure of dealing with have been friendly and professional, particularly Rebecca, also the little dealings ive had with Gemma and Freya have proved its a consistent high level of service with these guys! They first found me a wonderful place to live after getting to know me, and ever since have been wonderful at clearly communicating whats going on and putting some of the jargon into layman's terms, for me that was a huge plus as i felt they were being honest and open from day dot. I would highly recommend using them.
Thanks guys! :D
Sophie · 28 May 2020
Agent replied · 28 May 2023
Hi Sophie, thank you for leaving these kind words for the Morgans team. We are pleased to hear that you were happy with the service you received and had a positive experience with us. Have a lovely day.
★★★★★ 5/5
GoogleI dealt with Naomi in the headingley branch and she went above and beyond to ensure the transaction was as smooth and as transparent as possible. She kept me updated at every opportunity and gave me reassurance, which for a first time buyer really helped my confidence.
She made what is normally a very stressful experience, a very positive one for us.
Couldn’t recommend Naomi and her team anymore!!
Alyshia · 28 May 2022
Agent replied · 28 May 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
Naomi will be so pleased to read your kind words and that she was able to help you in your first time purchase.
Many thanks
Salena West
Customer Service Manager
★★★★★ 5/5
GoogleMy husband and I are over the moon about our new home, and we couldn't have done it without Kieran Smith's fantastic help. Kieran was always there for us, no matter how small or silly our questions were, and he kept us in the loop every step of the way. We recommend Kieran and the team from Linley & Simpson to anyone looking to buy or sell a home - they are the best!
Jessica · 26 May 2024
★★★★★ 5/5
GoogleThank you to Michael Davies and the team at the Headingley branch. I recently purchased a property through them and although I am not a vendor of theirs they treated me really well and kept me in the loop at all times. I will definitely consider their services for sales or lettings in the future. Thanks Michael
Adam · 31 May 2023
Agent replied · 7 June 2023
Thanks for your great review, Adam. I really enjoyed working with you on this sale/your purchase and wish you all the very best for the future. Hopefully our paths will cross again in the future.
Michael at L&S Headingley.
★★★★★ 5/5
GoogleWe just want to do a special shout out to Kieran, at the Headingley branch. He did an incredible job with our property and sold it within a matter of days! Kieran was always able to help, give the appropriate advice and went above and beyond for us. Would highly recommend ☺️
Holly · 29 September 2023
Agent replied · 29 October 2023
Thank you for your kind words Holly, it was a pleasure working with you. We wish you the best in your new home.
Kind regards,
Team Headingley.
★★★★★ 5/5
GoogleAs a buyer, rather than a seller, I was pleasantly surprised by the extent of help and professionalism shown to me in proceeding with what turned out to be a quite complicated process. In particular, Kieran was very good at prompting both sides along to a successful outcome.
Anthony · 28 December 2023
Agent replied · 24 August 2024
Thank you for your kind words Anthony, best of luck with your future investments. Team Headingley
★★★★★ 5/5
GoogleMiss Ellie Harris solved our problem she is very best kind and solved our flat maintenance issue within 1 day. she is absolutely incredible! She treated me like I was a family member. Thanks Miss Ellie Harris u r one of the best in headingly branch. The flat leakage problem was very difficult to sorted out bcoz we were stuck from last 1 week but it’s done Alhamdulilah….
Adnan · 5 August 2024
★★★★★ 1/5
GoogleMe and my Partner have been trying to get a property for the last 2 months with no success to date. We have called many times to get the answer viewing/booking is full. My partner is 6 months prgnant with twins. We need to upgrade size wise. Why is it so difficult to get a property even when we are all paying crazy prices.
Joshua · 1 August 2022
Agent replied · 28 May 2023
Hello there Joshua
Thank you for your feedback. Unfortunately, the property market is extremely busy at the moment and whilst every attempt is made to accommodate everyone’s needs, appointments do fill up extremely quickly. This is something that is completely out of our control and not because of our service or systems.
We do appreciate your situation and are sorry we have not been able to book you any appointments for properties that you like. We are here to help therefore, please contact the branch at your earliest convenience so that we can attempt to find a suitable property for you.
Many thanks
Salena West
Customer Service Manager
★★★★★ 5/5
GoogleElla was great at helping to secure my new rental property. Clear and concise communication with a positive attitude.
Lucien · 14 February 2026
★★★★★ 5/5
GoogleWe used Steph from Lindsey and Simpson to purchase a properly and to sell ours. Steph’s communication was excellent and she kept us in the loop on a day to day basis. We could not of asked for a more pleasant experience and Steph’s enthusiasm and positive attitude made the process a lot easier. Thank you Steph for getting us into our dream home!
Nikki · 2 July 2022
Agent replied · 28 May 2023
Thank you for such an amazing review Nikki, we appreciate you taking the time to let us know how well, especially Steph is doing. Steph was so thrilled with your kind words and we agree, she really is a true gem!
Many thanks
Salena West
Customer Service Manager
★★★★★ 5/5
GoogleThe service we received originally from Roxanne and latterly with Kieran was exceptional. All the queries and there were plenty from the purchasers solicitor were dealt with speedily and courteously and I would recommend Kieran to anybody who wants a first rate service
Thank you Kieran
Andy · 28 December 2023
Agent replied · 24 August 2024
Thank you for your kind words Andy. All the best for the future. Team Headingley.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.