Every review we hold for the Hazel Grove office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHad rented a property through reeds rains. Unfortunately we are very unhappy with there service especially the maintenance team. Nothing has been rectified by them during our stay. Not even responded back to the issues raised. Not recommend to anyone
Christymol · 17 March 2024
Agent replied · 24 March 2024
Hello, thank you for your review. I am sorry to hear that you feel this way as this is never our intention. If you would like to discuss your concerns, please do feel free to email me on dean.brandreth@reedsrains.co.uk.
Thank you,
Dean Brandreth
Branch Manager
★★★★★ 5/5
GoogleJake is a star! Knowledgeable, friendly and very responsive. He recently guided me through the process from start to finish as a tenant. Nothing has been too much trouble and he has normally responded to my emails within 1-2 hours. If you are a tenant looking for somewhere in the Hazel Grove and Marple area contact Jake.
Simon · 2 March 2020
★★★★★ 5/5
GoogleAlisha and Laura were very professional and helped me move in quickly with no stress. Highly recomend. Thanks girls.PositiveProfessionalism
Lee · 21 June 2021
Agent replied · 20 June 2024
Hi Lee, thank you so much for the feedback, it very is much appreciated.
★★★★★ 5/5
GoogleDean, Laura and all the staff at Reeds Rains in Hazel Grove have been amazing with the sale of my house and the purchase of another. Dean has been so professional, friendly and is super quick at responding to any queries i have had. I wouldn't trust any other estate agent than these amazing guys .100% brilliant.
Yvonnemariedavies · 3 March 2019
★★★★★ 5/5
GoogleJust a brief note of thanks to the team at Reeds Rains. Everyone I have spoken to has been polite, professional and friendly, particularly David who has made the process of moving as easy, quick and smooth as possible.
I would have no hesitation at all in recommending Reeds Rains to my friends and work colleagues.
Many thanks
Paul · 3 March 2017
★★★★★ 5/5
View Agents LandlordLaura Philips
Laura has been my contact at the office since March 2013. She has been great to work with. She is knowledgeable, efficient, a born problem solver and always has a smile on her face. You are lucky to have her. In fact everyone I've encountered in the office has been very helpful and supportive, so thank you all.
Alison · 10 March 2016
★★★★★ 5/5
GoogleWe have used Reeds Rains over the past 3 years to find tenants for our rented property and have been very pleased with the results. Laura is professional and has kept us informed of progress throughout the process. We would not hesitate to recommend them and will use them again in future. Thank you very much.
Claire · 3 March 2018
★★★★★ 5/5
GoogleDean has guided our recent sale with absolute professionalism and has always had a detailed overview of where the buyers are in the process. Excellent communication all the way through and always a positive and helpful manner. Highly recommended along with all the staff at the branch who have always been helpful and well informed.PositiveResponsiveness, Professionalism
Felicity · 21 June 2022
Agent replied · 20 June 2024
Thank you so much for your lovely review Felicity! I really appreciate you taking the time to write this for me.
You've been a pleasure to work with and I wish you all the very best for the future.
Thank you,
Dean
★★★★★ 5/5
GoogleCan't fault the service from Dean and the rest of the team. From the start they have been very friendly, helpful and professional. Considering how busy the market it right now I have been very impressed with the speed at which I recieve replies and I am regularly updated with new information, never having to chase.PositiveResponsiveness, Quality, Professionalism, Value
Garrath · 30 August 2021
Agent replied
Thank you so much for the review Garrath - I'm so pleased we were able to secure you an offer!
Dean
★★★★★ 5/5
GoogleWe recently let a property with Reeds Rains and they couldn't have been more helpful. Our property was only on the market a few days before they secured a tenant! The process was really simple and was helped by how responsive the team were. An experience that I thought would be stressful turned out to be really easy because of them.
Kathryn · 10 March 2021
Agent replied
Hi Kathryn,
Thank you so much for your kind words! I'm so pleased the team were able to make the process easy & stress-free for you!
Much appreciated.
Dean
★★★★★ 5/5
GoogleLaura and her team have gone above and beyond for me whilst I have been purchasing a property through the Reeds Rains Hazel Grove Branch. Her professionalism and friendly nature has been refreshing and I recommend her for her depth of knowledge and ability to get things done.
Thank you
Kathy · 3 March 2019
★★★★★ 5/5
GoogleMoving house is one of the most stressful things you can do but honestly, it’s been so so easy with Reeds Rains in Hazel Grove. Jake has been absolutely brilliant! I highly recommend you use these guys when you look at moving. Thanks again for everything!
Dan
Dan · 2 March 2020
★★★★★ 5/5
GoogleCouldnt thank Thomas any more for everything he has done for us with our sale and purchase. We went above and beyond for us. Would highly recommend reeds rains. Very professional. I would also like to thank david for everything that he did to help us too.
Natalie · 2 March 2020
★★★★★ 5/5
GoogleReally excellent service and outcome provided by Laura at the Hazel Grove Branch in taking over a full letting management service after my previous agent left both my tenant and I high and dry without notice and stopped communicating altogether. RR professional and cooperative letting agency.
Ash · 14 November 2022
Agent replied · 26 August 2023
Thank you for your fantastic review!
Dean Brandreth
Branch Manager
★★★★★ 5/5
GoogleWe have recently let our property through Reeds Rains in Hazel Grove, dealing with Laura Phillips. Laura was, at all times a pleasure to work with. She was very professional and efficient but also friendly, helpful and polite. We would thoroughly recommend Reeds Rains to anyone looking for an agent.
Andrew · 3 March 2016
★★★★★ 5/5
GoogleReeds Rains (Elly Roberts) made the selling of our parents property a very smooth transaction. From the initial valuation to completion of the property, we were kept very well informed regarding each stage. Calls/emails were always returned promptly. Cannot fault them. Would highly recommend.
Jane · 14 November 2022
Agent replied
Hi Jane, thank you for your kind review. It was a pleasure working with you and Sue!
Eleanor Roberts
Branch Manager
★★★★★ 5/5
GoogleDealt with Alaysha from the Hazel Grove branch. Made the move easy and kept me fully up to date on all information. Always quick to reply to any queries I had even after I had moved in. Very happy with the excellent service
Daniel · 2 March 2020
★★★★★ 5/5
GoogleCouldn't recommend Hazel Grove Reeds Rain enough, the service was amazing from start to finish. Jake who initially showed us the property to Samantha who we dealt with when applying for the property were amazing throughout. Nothing was too much trouble!
Rachel · 2 March 2020
★★★★★ 5/5
GoogleLaura Furness is an absolute credit to Reeds Rains. She is extremely efficient, helpful and friendly. Everything you ask of her she deals with as a matter of urgency and has your best interests at heart. Nothing is too much trouble for her.
Lee · 3 March 2019
★★★★★ 5/5
GoogleVery pleasant experience dealing with Mathew, Sophie and the letting team. Unlike any other experience I have had with a letting agent, very impressed and happy with the service and personal touches.
Josh · 15 July 2023
Agent replied · 26 August 2023
Thank you so much for your pleasant review Josh for the team!
Dean
Branch Manager
★★★★★ 5/5
GoogleAlaysha was excellent in helping me find the perfect home, extremely quick email and phone responses. Excellent customer service. I would highly recommend not only Alaysha but reeds rains also.
A****PositiveResponsiveness, Quality, Professionalism
Emma · 21 June 2021
★★★★★ 5/5
GoogleWe have recently and for the first time let our home. Both Laura and Alaysha gave great advice backed up with speedy & helpful responses to the many questions we had. We were very happy and confident in the way they guided us through the process... Thank you!
Helen · 29 July 2021
Agent replied
Hi Helen - thank you so much for your 5* review! Much appreciated - if you ever need any help or advice, please do get in touch!
Thank you,
Dean
★★★★★ 5/5
GoogleTheir team is there when needed. They always respond positively whenever I need help during my recent property purchase via Reed Rains Hazel Grove branch. Totally recommended state agent in this area. Hoping to deal with them soon again.
Asif · 15 October 2022
Agent replied
Hi Asif, thank you for your kind review. We look forward to working with you again.
Eleanor Roberts
Branch Manager
★★★★★ 5/5
GoogleI have rented a property with reeds rains for nearly 3 years and I'm due to move into other property through them. I have mostly had Alyasha dealing with my properties and she has been fantastic! Top customer service, quick response and always willing to help.PositiveResponsiveness, Professionalism
Tanya · 30 August 2021
Agent replied
Thank you so much for your review Tanya! Alaysha regularly gets reviews like this and it's so nice to see our team appreciated. All the very best with your move! 😄 …
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