Reeds Rains, Hazel Grove reviews

★★★★★ 5/5

Google

I cannot recommend Alex at Reeds Rains highly enough. As a first-time buyer, the whole process felt quite daunting at first, but Alex was there every step of the way to make everything as smooth and stress-free as possible. From the initial viewing right through to completion, Alex was always professional, friendly, and incredibly helpful. No question was ever too much trouble, and he was always quick to respond, provide updates, and explain things clearly. His knowledge, patience, and dedication gave me confidence throughout the entire buying process. Alex went above and beyond to help with every aspect of securing my property, making what could have been a complicated experience feel straightforward and manageable. Thanks to his support and hard work, I am now happily settled into my new home. If you’re looking for someone who genuinely cares about their clients and provides outstanding service, I would highly recommend Alex. Thank you for all your help, it has been greatly appreciated!

Umer · 22 June 2026

★★★★★ 5/5

Google

Dean has been absolutely amazing with us from the start, me and my partner was really stressed as after the new few weeks we had nowhere to live! But Dean has gone out of his way to sort us a property in such a short space of time ready for when we have to move out of our current home. Couldn’t recommend him enough, much appreciated mate!

Goodzy_01 · 22 July 2026

★★★★★ 2/5

Google

Staffs were very polite and helping when ever needed. I got immediate reply all the time. All good in regards to staffs. I'm not happy only with the condition of house when I received key. On the day of viewing I specially enquired that will they clean it before I receive house and they replied yes, it will be. I'm not sure it's whose fault. Agency's or landlord's. One thing I can say the house was a full mess, cluttered.

Kochurani · 26 December 2025

★★★★★ 5/5

Google

Great experience with Reeds Rains Hazel Grove I had a very good experience renting a flat through Reeds Rains Estate Agents in Hazel Grove. Millie Santamaria was extremely helpful, professional, and responsive throughout the entire process. She explained everything clearly, kept me updated at every stage, and made the whole experience smooth and stress-free. I really appreciate Millie’s support and quick communication. I would highly recommend Reeds Rains Hazel Grove to anyone looking to rent a property.

Charan · 21 January 2026

★★★★★ 5/5

Google

The staff at Reeds Rains were extremely helpful throughout my first contact to the completion date of the sale. Alex was very helpful and great to deal with, replying to my emails within minutes. He kept me updated and assured me every step of the way, even chasing up solicitors when needed. I would recommend them to anyone. Thanks again Alex!

Pat · 22 May 2026

★★★★★ 5/5

Google

The staff at Reeds Rains were extremely helpful from my first contact to the completion of the sale of my Mother’s apartment. Dean came round to advise us of changes that could be made to make it more saleable twice which was very helpful. Ellena kept us informed of every aspect of the sale and chased up solicitors when needed. Both were happy to answer any questions we had and I would recommend this office to anyone selling a property in this area.

Jane · 19 December 2025

★★★★★ 5/5

Google

We bought our home from reeds rains and throughout the whole process, they were fantastic. Sophie was amazing at keeping us updated of the progress of the sale, and was always on hand to support and answer any questions. The rest of the team, Dean and Alex, were also great. I would fully recommend reeds rains

Victoria · 22 June 2026

★★★★★ 5/5

Google

I've had a really good experience with Reeds Rains, they've always been super helpful and extremely nice (even when I had a million questions)! Millie was an absolute pleasure to deal with, and she was always so kind and kept me informed and assured me every step of the way! Couldn't ask for a better experience for the first time moving out! Thank you ☺️

Holly · 13 March 2026

★★★★★ 5/5

Google

It has been an absolute pleasure working with Dean and the team on the sale of our flat. Initial visits were from Dean, where he was very thorough in detailing the process. Once the listing was online we had viewings booked within the week and an offer put in very quickly, we have been assisted with all the documents and recommendations for conveyance. Although we are still going through the process the service we have received so far has been both professional and friendly, I feel we certainly made the right choice.

Lynn · 18 October 2025

★★★★★ 5/5

Google

Went with Reeds Rains after meeting with Dean. He said to put the house on the market at a slightly higher price than another Agent had suggested and he was confident he could hit it. I was sceptical, but not only did Reeds Rains hit the target, they exceeded it! The process was easy, and dealing with Ellena was a pleasure throughout. She was very thorough and professional in all matters. Recommended without hesitation.

Chris · 17 November 2025

★★★★★ 5/5

Google

I have removed two previous reviews because they were old and Google won't allow multiple reviews from the same individual. I have been working with Reeds Rains in Hazel Grove as a landlord for many years now. Over those years I have had the pleasure of working with a number of really knowledgeable 'Lettings' staff. They have sourced and vetted a number of new tenants for me over those years and I have generally been very pleased. The team are obviously very well trained and the office is managed particularly well by Dean (Brandreth). Having owned the apartment in Hazel Grove since 2004 I decided the time had come to sell. Dean began the process for me and introduced me to his colleague Ellena Schatynski. I could write a short book on the trials and tribulations that have occurred over the period, which included an attempt to pull a last minute stroke on us by a housing association (beware and be ready) and also later having severe issues with a buyers solicitor who was so bad, he really should have his licence to practice revoked, there were my occasional temper tantrums - and through it all, Ellena's patience and tenacity pushed us through to the finish line. She went above and beyond and is a real credit to her office and profession. I cannot recommend Dean and Ellena (Reeds Rains) Lettings and Sales teams highly enough. Thank you so much.

Paul · 13 September 2025

★★★★★ 5/5

Google

Just wanted to say how amazing Millie has been!! This is my first rental and Millie helped and reassured me every step of the way, she actually went above and beyond for me and my son. The hard work has definitely been noticed and very much appreciated. Thanks again Millie you’re a star :)

Melissa · 13 March 2026

★★★★★ 5/5

Google

A fantastic service from the team in Hazel Grove when selling my late father in laws property. Dean was really understanding at the initial valuation, the property was listed promptly and a sale secured in less than 2 weeks. The after-sales attention and communication from Sophie was brilliant, keeping us up to date at all times. Would recommend them to everyone.

Steven · 17 December 2025

★★★★★ 5/5

Google

After having a bad experience previously trying to sell my house iwent to reeds rains where im met alex baird i explained the problems i had with the last company and he reasured me that he would not let the same thing happen again .my house was finalised sold yesterday with lots of help from all the staff but alex in particular from answering my silly questions to helping me fill in forms and online emailing ect as im not technical he couldnt have been more helpfull replied to every phone call or message i sent it was a pleasure doing buisness with him 😀

Virginia · 22 July 2026

★★★★★ 5/5

Google

Millie was fantastic from viewing, all through the process to getting keys handed over despite a lot of issues, kept us in the loop and helped us massively, she's a credit to the management team.

Nick · 22 June 2026

★★★★★ 5/5

Google

Fantastic, personalised and professional service. Dean, Sophie and the team are incredibly knowledgeable and approachable. They have been exceptionally well prepared and kept us up to date and informed throughout the process of selling our home, (which they did in no time). I can’t thank them enough for their responsiveness and attention to detail. This is the second time I’ve sold a property with Dean and I couldn’t be in safer hands.

Lea · 31 July 2025

★★★★★ 5/5

Google

I would like to express my sincere appreciation for the outstanding support I received throughout my journey to securing a rental property. From the very beginning, Millie (the staff member) was professional, approachable, and consistently willing to help at every stage of the process. She guided me clearly through each step, answered all my numerous questions and emails promptly, and made feel relax despite the challenges I encountered during the process. Her patience, attention to detail, and genuine commitment to helping me secure the property really stood out. Thanks to your dedication, I felt supported and well-informed throughout, and I’m truly grateful for the effort you put in to ensure everything went successfully. I would highly recommend her service to anyone looking for a reliable and helpful property professional.

Faith · 22 June 2026

★★★★★ 5/5

Google

I had the pleasure of dealing with Dean during a re-let of one of my rental properties. He was fast, efficient and he kept me up to speed every step of the way. His communication skills are excellent. I would highly recommend Dean to manage your next re-let. Thank you so much!

Mark · 17 November 2025

★★★★★ 5/5

Google

I had a really positive experience. Millie was friendly, professional, and supportive throughout the entire process. She kept me informed and made everything run smoothly. Thank you so much Millie. Martha M

Blessedm · 6 April 2026

★★★★★ 5/5

Google

I had an excellent experience with this agency,Millie was helpful and attentive to my needs.She guided me through every step and made the whole process smooth and stress free.

Danzil · 6 April 2026

★★★★★ 5/5

Google

We would like to thank all of the staff at Reed Rains Hazel Grove for their help with letting our property. Dean for his knowledgable and professional advice, Bryce and Rebecca who have kept us up to date with the progression of the let and have responded swiftly to any requests we have made of them. We have a long and positive history with Dean and his team and they have exceeded our expectations once again.PositiveProfessionalism

Polly · 2 November 2024

★★★★★ 5/5

Google

Sold a house with Reeds Rains recently and the service provided by Alex and the team was excellent!

L · 22 May 2026

★★★★★ 5/5

Google

Millie was really pleasant and helpful throughout my recent transaction. Her communication and follow up was very prompt and professionally conducted. Many thanks for your kind support throughout this process.

Wail · 21 January 2026

★★★★★ 5/5

Google

Dean and Sophie were amazing helping me sell my house. Very friendly and always easy to contact. Sophie was especially helpful. Thank you so much. I would definitely recommend reeds rains.

Michelle · 17 December 2025