Trusted Agent profile · Hazel Grove, Greater Manchester
★★★★★
278 reviews across 3 platforms
159 London Road, Hazel Grove, Greater Manchester, SK7 4HH
Part of Reeds, see every office.
Reeds's office in Hazel Grove, Greater Manchester, at 159 London Road, is rated 4.7 out of 5 across 278 reviews on three platforms, including 271 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Hazel Grove office, from every platform, shown as written. First names only.
5/5
GoogleI can highly recommend Laura Philips if you are thinking of letting your property. From the start of the process she has been highly proactive and professional throughout. She has a good knowledge of the local market and always works to assist.
5/5
GoogleMy decision to move house and rent another was very sudden, Laura Phillips at Reeds Rains Hazel Grove branch has been brilliant in helping the process run smoothly. Would use again. Thanks Laura I am now happily settled in my new home.
5/5
GoogleI'm currently purchasing my first house, Dean and all the team at Reeds Rains have been absolutely wonderful. From first arranging to view the house to completion. Always friendly, very conscientious, quick to respond. Couldn't wish for a better team. Highly recommend! :)
Thank you so much for your lovely review Christina!
5/5
GoogleFantastic Lettings agency, smooth running from viewing to collecting the keys, documentation sent both ways easily, constant contact when needed, special thanks to Alaysha Brown for helping us find the perfect family home. Many thanks Again!
5/5
GoogleFantastic service from dean and the team,highly recommended
Thank you so much for your lovely review John! You've been lovely to work with and all the very best in your new home! Dean
5/5
GoogleLaura and Jake have been excellent throughout the process of preparing the prospectus for the house and making contact with viewings and tenants - responsive to questions, prompt in their dealings and showing excellent awareness of both the needs of landlord and prospective tenants.PositiveResponsiveness, Professionalism
Thank you so much for your lovely 5* review! We strive to give the best service we can. Dean
5/5
GoogleExcellent service from reeds rains swapping tenancy from one property to another. Laura and Alaysha have been kind, conscientious and very helpful; nothing has been too much trouble. They have made what could have been an ordeal seem almost effortless. The entire team at Reeds Rains have been polite, efficient and professional right from the very first time we met them over 2 years ago for the first rental property we moved into - you would have to go a very long way to receive better service!
5/5
GoogleAlthough I have only just let my property through Reeds Rains so far I'm very impressed with the service. Laura particularly has made what I anticipated being a complicated process very easy with her great communication skills. Thank you RR.
Thank you so much Tom for your feedback! All the very best in your new home! Dean
5/5
GoogleI have to say that in particular the letting agent (Alaysha), along with Jake have been so professional and thoroughly accommodating (in connection with our eldest son's first flat rental). I would highly recommend Reeds Rains at Hazel Grove to anyone.PositiveResponsiveness, Quality, Professionalism
Hi Mark, Thank you so much for your glowing review for Alaysha & Jake! They are a fantastic part of out team and we always welcome feedback like this. Take care, Dean (Branch Manager).
1/5
GoogleIf I could give no stars I would. Rang twice to try to view a property to rent and Jake didn’t even bother to call me back. By his own admission, he has a memory like a sieve. His colleague was no better. I enquired whether a landlord would accept a small dog and she didn’t even bother to make the call - just made the decision for them. Such a disappointing experience. It totally put me off so I have rented through a competitor instead.
1/5
GoogleThey would rate ZERO. What a joke. Looking for a flat to rent in Marple for our son, my husband travelled twice from Chester for a viewing on two occasions. Due to their incompetency on neither visits could he gain access, even to the second viewing where they had doubled booked! Reeds Rains Hazel Grove confirmed the appointment an hour before and then no keys to gain access. Next day travelling back, they came armed with a large bunch of keys for one small door - none of them worked. NO ACCESS was gained AGAIN. What can one say - other than ... USELESS.
5/5
GoogleBig thank you to Laura and the Reeds Rains Team at Hazel Grove for the great advice and going above and beyond - well done and keep up the great work ....
5/5
GoogleI would like to recommend reeds rains to all, because they are very professional and responsive. I convey my sincere thanks to Ms Laura & Ms Alaysha to help me through out my journey😊😊😊 …
Thank you so much for your lovely review! Have a lovely Christmas. Take care, Dean.
5/5
Yellhouse rental
I just want to tell you about a lovely young man called jake at youre branch in hazelgrove he helped me and my husband to rent a property on celtic street stockport his compassion and understanding of our problems was way beyond anything we have encounted he is a credit to youre firm and to his family we consider jake as part of our family because we couldant have managed without him so thank you again jake for everything all our love alan and angela lockett
2/5
GoogleI would to say a huge Thankyou to Samantha at the Hazel Grove branch. Absolutely proffessional , efficient throughout .Samantha made a very stressful time of moving into the area go as smooth as possible.
4/5
GoogleLaura Clingan was great during our recent move, I would definitely recommend her. Always happy to help and dealt with all my questions quickly and efficiently, by far the most helpful person in the branch.
5/5
GoogleI have just completed on my house sale and Reeds Rains in Hazel Grove have been fantastic. I had my initial valuation with Dean and he has seen the whole process through . He is amazing!!. I cannot fault his professionalism, efficiency, trust and understanding during what can normally be a stressful process. This was made completely easy and stress free thanks to the whole reeds rains team! I have used them in the past too and would never go anywhere else.
5/5
GoogleI have exchanged on my purchase this week and due to complete next week. Due to various reasons out of our control ( higher up the chain) things could have easily become quite stressful but Dean has kept me up to date, liaised with the other agents and solicitors and answered all my questions and queries patiently and informatively. He has made the whole experince a lot less stressful and I wouldn’t hesitate in recommending him and Reeds Rains in hazel grove 👍🏻
5/5
GoogleI recently had Dean Brandreth at Reeds Rains value our home and I have to say, the service was professional and I would highly recommend Dean to anybody wishing to sell their home.
5/5
GoogleI would like to thank the team at Reedsrains in hazel grove. They have all been very helpful with any queries I’ve had. Alaysha and Thomas has help me understand how important it is to compare my rate. Angela the mortgage adviser makes the process very effortless! She goes above an beyond to make sure I was satisfied with the services. I am very please as I have now got a lower rate. I would differently recommend!
5/5
GoogleI would recommend Gary Moore to help anyone with their mortgage and protection queries. Gary put me totally at ease being a first time buyer and explained the processes to reassure me further.
1/5
GoogleWe currently used Reeds Rains to rent a house, we can highly recommend anyone to use Laura Phillips. Due to relocating there were difficulties with our application however Laura did her best to resolve this issues and even gave us the number to try and explain the issues ourselves. When we moved in the previous tenants had left the house a mess and our land lady was away on holiday. So Laura arranged to get the carpets cleaned on behalf of the land lady even thought this was not her job. Laura always responds quickly to emails and messages and tried to make the moving process as de-stressful as possible for us and the land lords. The only things we were unhappy about was the state of the house which was not their fault. Also when viewing the property they were lovely and not pushy like some are.
5/5
GoogleEveryone is so helpful. I have dealt with Laura many times over the years and she has been nothing but amazing. She is so understanding, helpful and professional
1/5
GoogleWe rented a house for 44 months (managed by Hazel Grove Reeds Rains). So below is our experience as tenant. Unhelpful & unprofessional. Prepare yourself for disputes if you're a tenant. When vacating, they will have so called an "independent" (!!!) agent who will penalise you in all the possible ways until you give up your deposit and It does not matter if you agree to the report or not. They will favour "the landlord" (for their continuing business) in all aspects and you will have to fight for your obvious rights as tenant. They are NOT fast in fixing things and simplest problem will take some time, or unresolved. So be prepared. For every single matter, you will need to chase up many times and most of the time with new person who hasn't got a clue of problem's history. Your life will be photographed every three months in name of "inspection" and yes that is with your permission! If you have to rent from here, first ask for their fees and make sure you will keep a copy. Also make sure ALL parts of the property is taken video and photographed. Do not settle for slightest scratch or marks as you will be responsible for them at the end!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds's Hazel Grove office has 278 reviews across three platforms: 271 on Google, 5 on Yell, 2 on View Agents.
Reeds Rains, Hazel Grove is rated 4.7 out of 5 across all 278 reviews, and 4.7 out of 5 on Google from 271 reviews.
Reeds Rains, Hazel Grove, 159 London Road, Hazel Grove, Greater Manchester, SK7 4HH.
