Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHonestly the very best experience we've ever had finding and moving into a new home. Lauren and daisy were so fantastic. They did there utmost yo make our new move a really quick, smooth and easy transition. Cannot recommend them highly enough. Big thank you from our family!!PositiveResponsiveness, Quality, Professionalism, Value
Che · 22 June 2021
Agent replied · 21 June 2024
Dear Che Stokes!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Haywards Heath branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleI was assisted by a lovely lady called Sammie. She was extremely helpful and so pleasant to work with. I have nothing but praises for her and am so grateful for all her efforts!
Karen · 22 June 2023
Agent replied · 21 June 2024
Hi Karen
Thank you for your lovely words, it's fantastic to hear that you were pleased with the service provided by Sammie. I'll be sure to pass your praise onto her.
Many thanks
Lauren
Lettings Manager
★★★★★ 5/5
GoogleA HUGE Thankyou to Jayne Brewer within the maintenance department.
Always a pleasure to work with.
Keep up the good work jayne.
Ross · 23 March 2024
Agent replied · 21 June 2024
Hey Ross,
This is so lovely to hear about Jayne and I know she will be pleased to see this too. Thank you for taking the time to write in!
Best Wishes,
Leaders Haywards Heath
★★★★★ 5/5
YellSimply Smashing!
Absolutely impeccable standard of service. My dealings were with Lauren, who was both courteous and professional, but I felt really went the extra mile when helping to arrange viewings for myself and my partner. Her advice and manner was so gratefully received from us and it was a complete pleasure speaking with her. She mad really positive suggestions and listened thoroughly to our situation and brief. I was really impressed by her. Her colleague Tom conducted our actual viewings and again, was a complete delight - professional, friendly and polite. They obviously have an enthusiastic and passionate team working here, but without that pushy element that you sometimes find. Despite not quite finding our perfect property, I would happily return to Leaders for future viewings, as I have every confidence that they would serve us perfectly. Keep up the good work and thank you again for such a pleasant experience.
CarolineB-2227 · 22 November 2021
★★★★★ 5/5
GoogleEven during these difficult times Leaders have provided a wonderful and responsive experience from the first viewing to the day we received the keys all of which wouldn't have been possible without our agent, Lauren - and the continual support I've received from the building manager Sarah.PositiveResponsiveness, Quality, Professionalism, Value
Dan · 22 June 2021
Agent replied · 21 June 2024
Hello Dan Harris
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
Yellamazing service
hi, I have just purchased a flat through leaders and Neil and Jake were both very informative, professional and offered great service. All my questions were answered straight away and emails back and forth were very prompt. Could not ask for a better service.
Adamchoppin1 · 16 June 2015
★★★★★ 5/5
GoogleCurrently renting through leaders, although there have been a few little issues with the property, I have just called the maintenance department and found Sarah very efficient in her job, quick to respond and get the issue dealt with in good time. Would recommend to others to use leaders.
Lenny · 22 June 2021
Agent replied · 21 June 2024
Hi Lenny Pike,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Haywards Heath. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI have recently viewed and had conformation move in date for a flat through leaders. They have been very helpful especially Gail shes always been at the end of the phone or an email away. Highly recommended
Emma · 22 June 2020
★★★★★ 5/5
GoogleWe’ve had a great experience working with Maddie during our rental process, I highly recommend!
Lee · 20 June 2024
Agent replied · 21 June 2024
Hello Lee,
Thank you so much for taking the time to write some positive feedback for our team member Maddie, she will be very pleased!
Best Wishes,
Leaders Haywards Heath
★★★★★ 5/5
GoogleLauren and Tom did a great job in guiding us through putting our first property on the lettings market. They quickly found a quality tenant and everyone is happy. Thank you.
David · 22 June 2023
Agent replied · 21 June 2024
That's great feedback from first time landlords like yourselves. I am glad that Lauren and Tom looked after you through the process. Adam Hills - Senior Branch Manager
★★★★★ 4/5
GoogleWe had a lovely experience with Leaders. Samantha Lea helped us with all the details and was so helpful and friendly! A super positive experience. Thank you!
Kelly · 26 August 2023
Agent replied · 21 June 2024
Dear Kelly
Many thanks for your lovely words about the service you received by Sammie, she strives for an excellent experience so she'll be delighted with your comments.
Wishing you all the best in your new home.
With kind regards
Lauren
Lettings Manager
★★★★★ 5/5
GoogleI have let my house with leaders for 4 years and I have always found their service faultless. I have dealt mainly with Sarah and have never had any issues with the service provided. Thank you Leaders. Here’s to many more years ahead.PositiveResponsiveness, Quality, Professionalism
Ian · 22 June 2021
Agent replied · 21 June 2024
Hello Ian ,
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. It was great to hear that Sarah and the team at our Haywards Heath branch have provided you with a professional letting service
Many thanks from the
Customer Relations Team
★★★★★ 5/5
GoogleI have been using Leaders for my rental properties for years. Sarah in the Property Management Department has always gone over and above what I would expect. I wouldn’t use anyone else. The whole team are very supportive and understanding. Thanks LeadersPositiveResponsiveness, Quality, Professionalism
Cathy · 25 August 2021
Agent replied · 21 June 2024
Hi Cathy M,
Thank you for the great review of our Leaders Estate Agents Haywards Heath team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI cannot fault the service that I received from Leaders when I rented my property through them. They were always responsive and dealt with my queries quickly and efficiently. The whole process was very professional from start to finish. I would highly recommend them.
Alex · 22 June 2021
Agent replied · 21 June 2024
Dear Alex Sandford,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Relations Team
★★★★★ 5/5
GoogleI recently rented a flat through Leaders in Haywards Heath and the whole process was as smooth and trouble free as one might wish for. Gail dealt with my inquiry from the beginning and she took the trouble to listen to and to understand exactly what my requirements were avoiding any waste of time. The property I ended up renting was the first and only one she showed me. From there, she steered me through the bureaucracy involved in the most efficient and courteous way and within little more than a week I was able to move into my beautiful new flat. I would not hesitate to recommend Leaders and Gail in particular for any letting needs.
Richard · 22 June 2020
★★★★★ 5/5
GoogleAbsolutely wonderful property management team - Georgia, Jayne and Ed are amazing, always get the job done
Lauren · 22 February 2024
Agent replied · 21 June 2024
Dear Lauren,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! I am sure the Property Management team and their manager will be very pleased to see your kind words too.
Many thanks,
Leaders Haywards Heath
★★★★★ 5/5
GoogleExcellent Service and very professional approach by Sammie and Team. She was always helpful and kept me fully updated. An asset to Leaders for sure. Well done!
SHUHAIL · 22 June 2023
Agent replied · 21 June 2024
Thank you Shuhail for the Sammie great reviews, she sure is an asset. Adam Hills - Senior Branch Manager
★★★★★ 5/5
GoogleIn my first experience in the UK market, I had a lot of doubts and concerns about how to rent a house for my family. I have received a very professional advice with all the details under control. I would highly recommend Leaders to anyone in the same situation. Many thanks. Raul Vicente
Raul · 23 June 2017
Agent replied · 21 June 2024
Hello Raul, thank you for rating us five stars - we are really pleased you have been happy with our service.
★★★★★ 5/5
GoogleThomas has been excellent and efficient in all of his support thus far and Gail was outstandingly professional when showing me around the property. Highly recommend their's and Leader's services.
Alosha.PositiveProfessionalism
A · 22 June 2020
★★★★★ 5/5
GoogleI rented for many happy years with leaders before I finally bought my own flat. I would certainly recommend leaders to anyone.
Lauren · 25 September 2023
Agent replied · 21 June 2024
Hello Lauren
Many thanks for your review, it's wonderful to hear you had a great experience and that you would recommend us! Wishing you all the best.
With kind regards
Lauren
Lettings Manager
★★★★★ 5/5
GoogleI've rented a property through Leaders for the last 2.5 years, recently leaving and both Alex in Haywards Heath and Sarah in Property Management have ensured that my time in my property and the move out has been stress free, simple and easy. Would definitely recommend.
Loti · 22 June 2020
Agent replied · 21 June 2024
Hi Loti Jackson,
Thank you for the great review of our Leaders Estate Agents Haywards Heath team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI recently had a problem with a flat that I rent out through Leaders. Water had leaked from the flat above and caused a fair amount of damage to my flat. Lauren contacted me about the issue promptly and assured me that everything would be dealt with speedily. She kept me informed throughout the process and acted in a very professional matter throughout. I cannot fault the service she provided. It's great to know that my property is in safe hands. Many thanks for keeping my stress to a minimum.
MARTIN · 23 June 2019
★★★★★ 5/5
GoogleI've used Leaders before in Southampton and was never much impressed with them. We found a property we loved in Haywards Heath but it being leaders almost put us off.
After meeting with Tom to view the flat I felt much more comfortable. He was an extremely polite person and was happy to answer any questions we had.
Afterwards he kept us informed throughout the process and was always quick to reply to e-mails with any questions we had. I feel confident that any issues that arise he would be able to help with which has made the whole renting process a lot more relaxing.
I'll certainly be checking through Leaders Haywards Heath the next time I have to rent somewhere.
Santos · 23 June 2019
★★★★★ 5/5
GoogleCan’t fault the service form Sarah in the Property Management Department. She has recently helped me deal with a maintenance issue and her speed and knowledge helped get everything sorted faster than I thought it could be done. Sarah thank you.
Stephen · 22 June 2021
Agent replied · 21 June 2024
Hi Stephen Lane,
Thank you for the great review of our Leaders Estate Agents Haywards Heath team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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