Trusted Agent profile · Haywards Heath
★★★★★
309 reviews across 2 platforms
32 The Broadway, Haywards Heath, RH16 3AL
Leaders Lettings's office in Haywards Heath, at 32 The Broadway, is rated 4.8 out of 5 across 309 reviews on two platforms, including 290 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026.
The Trusted Agent 2026 results for Leaders Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
5/5
GoogleStaff in the office could not have been more helpful finding me the right flat. I have now been with them for a year and any day to day problems are dealt with straight away and without fuss- even on bank holiday Monday!
Hi Julie, thank you for taking the time to share your feedback. We are pleased you have been happy with the service and will be sure to pass your kind words onto the team.
5/5
GoogleI was very impressed with the service from your team during my purchase process, especially that of Katie Cripps. Every effort was made to ensure that the purchase took place as speedily as possible especially in view of the deadline of 31st March.
Hi Jeremy, thank you for taking the time to leave a review. We are delighted you were very impressed with the service and will be sure to pass on your feedback to the team, in particular Katie.
5/5
GoogleWe had a very good experience with Leaders letting agency. They are so professional and quick.
Dear Manuel Many thanks for your kind review, it is really important to us that our clients have a good and professional experience so your words mean a great deal. Wishing you all the best in your new home. With kind regards Lauren Lettings Manager
5/5
GoogleWe have used Leaders for number of years now and they are always prompt, reliable, helpful, efficient. They have always been very helpful and never let us down. Don't know what more I can say. No complaints 5 out of 5. Bob.
Hi Bob, many thanks for taking the time to share your feedback.
4/5
GoogleLeaders have been very generous with helping us find the perfect place to live, as it is our first time to live in England. They were prompt in answering our queries and sorting our paperwork. Moving in was easier with their guidance.
Hi Amanda, thank you for your feedback. We will be sure to pass your kind words onto the team.
5/5
GoogleExtremely professional and responsive letting agency. After the difficulties with our previous letting agents a welcome breath of fresh air during our tenancy.PositiveResponsiveness, Professionalism
Thank you so much James for your positive comments about the team at Haywards Heath! Adam - Senior Branch Manager
5/5
GoogleGood properties in the first place, then a very smooth and efficient take-on process all round. All queries were dealt with and resolved very fast, an excellent service. Just what I needed to make the move as painless as possible.
Hi Toby, thank you so much for taking the time to leave a review. We will be sure to pass you feedback onto the branch.
5/5
GoogleI would highly recommend leaders Estate agents. They have been very professional & helpful with trying to get my new home in Haywards heath.
I am pleased to hear that you have had a good experience with the team at Haywards Heath. Adam - Senior Branch Manager
5/5
GoogleAlways a pleasure to deal with Lauren P, we are a contractor for Leaders but replies and payments are always prompt and can always get hold of her.
Thank you Ryan for sharing you positive experiences with Lauren. Kind Regards Adam Hills Senior Branch Manager
5/5
GoogleVery professional team. They got all our reference and paperwork sorted within a week and we were moved all in time. Recommend it.PositiveProfessionalism
Thank you for the great feedback on the team processing your move in so efficiently, I wish you all the best in your new home. Adam - Branch Manager
5/5
GoogleSarah and Lauren have recently helped with a sensitive matter and both have provided support and understanding which is very welcome at this difficult time.PositiveResponsiveness, Quality, Professionalism, Value
Hello Susan Parker Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleLeaders and Sarah have helped me during tenancy all time. Very understanding when can’t always explain self properly. Feel safe with them and honest advisePositiveResponsiveness, Quality, Professionalism, Value
Hi Teodora J, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Haywards Heath. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleTom made it easy to get everything taken care of, and was incredibly friendly throughout the process.
5/5
GoogleWe recently had a great experience working with Leaders to sell our flat in Haywards Heath. A very friendly team who kept us up to date regularly on the progress of viewings/offers/the sale.
Hi Becky, thank you for taking the time to leave such a nice review about the Leaders team at Haywards Heath. We're really happy to hear the team were so friendly and were able to provide such a great experience throughout the sale of your property by keeping you updated on the process of the sale . We will relay these comments onto the team. Thanks again for taking the time to leave this review we really appreciate it. Kind Regards, Leaders
5/5
GoogleVery responsive and quick with procedures
Dear Hamza Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleAbsolutely horrendous at managing anything. Left me without heating for 11 months and don’t respond to any correspondence.NegativeProfessionalism
Hi Scarlett Angel, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Haywards Heath. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleOverall smooth and great experience
Hello Viram Many thanks for your kind words, we are so pleased you had a great experience. Wishing you all the very best. Kind regards Lauren Lettings Manager
5/5
GoogleExcellent service and property rented very quickly. Staff were friendly, very helpful and quick to resolve any concerns or queries. Very professional in all areas and I have no hesitation in recommending them.
Hi Sue, thank you for taking the time to leave a review. We are delighted you have found the service excellent and would recommend us! We will make sure to pass on your kind words to the team.
5/5
GoogleVery professional! The entire renting process was done in just over a week. Quite impressive! Thank you
Thank you Miguel for the excellent review. I am pleased to read that you felt the renting process was efficient. Kind Regards Adam Hills Senior Branch Manager
4/5
GoogleTom and Lauren at Leaders did a great job for me, I recommend Leaders!PositiveResponsiveness, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleReally professional and helpful team. e have two properties let and managed by the Leaders team and I can trust them to do the job right. Thank you team!
Hi Aidan, We appreciate your positive review about your experience with the team at Leaders Haywards Heath. I am pleased to read that the team have been so professional and helpful, I hope that moving forward the team can continue to provide such a good level of service to you. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleRecently rented through Leaders and dealt closely with Lauren. They made the whole process so easy and stress free for my partner, myself and our dog. Would definitely recommend.
Hi Alice, thank you for taking the time to leave this great review about your experience when renting through our team in Haywards Heath. We recognise what a complicated time moving can be so are are really pleased to hear that Lauren and the team were able to help make the process so easy and stress free for you. We really appreciate this review along with your recommendation. Kind Regards, Leaders
5/5
GoogleLeaders were fast and efficient. They have good advice and made the process of signing and the documents easy.PositiveResponsiveness, Quality, Professionalism, Value
Dear Graham Nicholls, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Relations Team
5/5
GoogleVery prompt and professional. Always forthcoming to help the people in needPositiveResponsiveness, Quality, Professionalism, Value
Thank you for the great review. Adam Hills - Senior Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's Haywards Heath office has 309 reviews across two platforms: 290 on Google, 19 on Yell.
Leaders Lettings Haywards Heath is rated 4.8 out of 5 across all 309 reviews, and 4.8 out of 5 on Google from 290 reviews.
Yes. In The Trusted Agent 2026 awards: Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Bourne won Platinum; Leaders Lettings, Horsham won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, London won Gold; Leaders Lettings, Sudbury won Gold; Leaders Lettings, BH25 won Trusted Agent.
Leaders Lettings Haywards Heath, 32 The Broadway, Haywards Heath, RH16 3AL.
