Trusted Agent profile

Leaders Lettings reviews

★★★★★ Excellent

309 reviews across 2 platforms

32 The Broadway, Haywards Heath RH16 3AL

Leaders Lettings's Haywards Heath office at 32 The Broadway is rated 4.8 out of 5 across 309 reviews on two platforms, including 290 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Leaders Lettings won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

290

Reviews on Google

This office

Yell logo

4.7 / 5

19

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Leaders Lettings. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Vicki · 22 June 2023

Agent replied · 21 June 2024

Dear Vicki Williams, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

4/5

Google

Rating only, no written review.

S.ABDUL · 22 June 2023

Agent replied · 21 June 2024

Hello S.abdul Hameed Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

Rating only, no written review.

Deonah · 22 June 2023

Agent replied · 21 June 2024

Dear Deonah Malandu! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

Rating only, no written review.

Gabriel · 22 June 2022

Agent replied · 21 June 2024

Thank you Gabriel for providing your feedback. I am sorry to read that you were dissatisfied with your property search experience, however confirming income records is part of our registration process to ensure that you're proceedable if successful with a property application. If you would like to discuss and of the detail directly please do contact me directly on ahills@leaders.co.uk. Adam Hills Senior Branch Manager

5/5

Google

Rating only, no written review.

Delma · 22 June 2022

Agent replied · 21 June 2024

Dear Delma Kuriakose, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Haywards Heath branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Anish · 22 June 2022

Agent replied · 21 June 2024

Dear Anish Joseph! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

2/5

Google

Rating only, no written review.

Heather · 22 June 2021

Agent replied · 21 June 2024

Hi Heather Mcauley, We strive to ensure that all our clients have a positive experience with us. Could you please reach out to us directly by calling us on 01344 753104 or writing to us at customerrelations@lrg.co.uk so we can take a look into what went wrong in this instance? Many thanks, Leaders Estate Agents Haywards Heath

2/5

Google

Rating only, no written review.

Tom · 22 June 2021

Agent replied · 21 June 2024

Hi Tom Humphrey, we're saddened to see that our team in Leaders Estate Agents Haywards Heath have received a low star rating. We'd really like to address this situation with you as we want to see how we can turn your experience around and improve our services moving forward. If you are willing to do so then please reach out to us on 01344 753104 or write to us at customerrelations@lrg.co.uk. Kind Regards, Leaders Estate Agents Haywards Heath.

5/5

Google

Rating only, no written review.

Jonathan · 22 June 2021

Agent replied · 21 June 2024

Hello Jonathan Morris Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Leaders Estate Agents Haywards Heath

5/5

Google

Rating only, no written review.

Princess · 22 June 2021

Agent replied · 21 June 2024

Hello Princess Elah Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Leaders Estate Agents Haywards Heath

2/5

Google

Unprofessional.

Triff · 22 June 2021

Agent replied · 21 June 2024

Dear Sir/Madam, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Haywards Heath office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please email customerrelations@lrg.co.uk Kind regards, Mandy Klopper, Customer Relations Team

5/5

Google

Highly recommended

Olumide · 22 June 2021

Agent replied · 21 June 2024

Hi Olumide Jokomba, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Haywards Heath branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Rating only, no written review.

Debbie · 22 June 2020

1/5

Google

Rating only, no written review.

Benjamin · 23 June 2019

Agent replied · 21 June 2024

Hi Benjamin, we are disappointed to see your low star rating. We would really like to discuss your rating further and to see if there is anything that we can do to turn your experience into a more positive one. At your earliest convenience please reach out to the branch directly on 01444 450580 so they are able to obtain more information or alternatively write to us at customerservice@leaders.co.uk. Kind Regards, Leaders

5/5

Google

Rating only, no written review.

Oscar · 23 June 2019

5/5

Google

Rating only, no written review.

Bis · 23 June 2019

5/5

Google

Rating only, no written review.

M · 23 June 2019

5/5

Google

Rating only, no written review.

Peter · 23 June 2019

Agent replied · 21 June 2024

Hi Peter, thanks for taking the time to leave us a review following your experience with the team at Haywards Heath. We're happy to see that the team have been able to achieve such a high star rating. Kind Regards, Leaders

5/5

Google

Rating only, no written review.

Mitch · 23 June 2018

Agent replied · 21 June 2024

Hi Mitch, we are so pleased you enjoyed your visit to Leaders Haywards Heath!

1/5

Google

Rating only, no written review.

Nigel · 23 June 2017

Agent replied · 21 June 2024

Hi Nigel, we are sorry that you have had a negative experience. We would like to investigate this further, please contact customerservice@leaders.co.uk with the property address and names of the staff you have been dealing with so we can look into this.

5/5

Google

Rating only, no written review.

Ann · 23 June 2017

Agent replied · 21 June 2024

Hi Ann, many thanks for leaving a 5 Star rating.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Leaders Lettings's Google reviews

Questions about Leaders Lettings

How many reviews does Leaders Lettings have?

Leaders Lettings's Haywards Heath office has 309 reviews across two platforms: 290 on Google, 19 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Leaders Lettings's rating?

Leaders Lettings is rated 4.8 out of 5 across all 309 reviews, and 4.8 out of 5 on Google from 290 reviews, checked 9 October 2026.

Has Leaders Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Leaders Lettings, Haywards Heath won Gold; Leaders Lettings, Northampton won Platinum; Leaders Lettings, Bourne won Platinum; Leaders Lettings, Horsham won Platinum; Leaders Lettings, Nottingham won Gold; Leaders Lettings, London won Gold; Leaders Lettings, Sudbury won Gold; Leaders Lettings, BH25 won Trusted Agent.

Where is Leaders Lettings's Haywards Heath office?

Leaders Lettings, 32 The Broadway, Haywards Heath RH16 3AL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.