Every review we hold for the Hatfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst class letting agent, I have been letting my property through Northwood and the service has been excellent both in finding the right tenant and managing the property. Mel responses very quickly to any communication and I would not consider changing agents.
Peter · 10 June 2025
Agent replied · 12 June 2025
Hi Peter, many thanks for leaving us a review, it is very much appreciated, we do always try our very best to help and provide a great service. We hope to keep supporting you for many more years to come.
kind regards
Northwood
★★★★★ 5/5
Direct reviewsAfter using a rival estate agents in Hatfield who had our house on the market for over a year, no feedback from viewings we decided to use Northwood in Hatfield. Northwood sold our bungalow in 4 months. The service along with their team were excellent. Thank you Northwood.
Sam · 31 July 2024
★★★★★ 5/5
allAgents"Fantastic..."
Great service from Nicola and the team - questions answered promptly and a really friendly team - highly recommended, thank you all!
Debz · 15 July 2025
★★★★★ 5/5
GoogleSo very pleased with this agency. Special mentions to Nicola who showed us round the property and Karen in Sales progression. They were both very friendly and approachable but also very professional, knowledgeable, experienced and efficient. A big thanks to them for helping us all the way to completion. We love our new home!
Carol · 17 December 2025
★★★★★ 5/5
allAgents"Property..."
Mel at Northwood was extremely efficient in valuing my property letting as well as listing it. I was particularly impressed by the guaranteed rent service because it takes all the hassle away and still provides a competitive income. Unfortunately, a fault at my property has impacted my ability to rent but I’ll be sure to use Mel at Northwood when it comes to selling.
Howard · 26 August 2025
★★★★★ 5/5
GoogleExcellent all round. I have recently sold
my house with northwood, It was a straight forward easy process. All the staff at hatfield branch were so helpful 🙌🏽 Thanks again for helping us sell our house and buy our forever family home ❤️ …
Stephanie · 2 April 2025
Agent replied · 15 April 2025
Dear Stephanie,
Thank you for your glowing review! We're thrilled to hear that your experience with our Hatfield branch was seamless and supportive. It's been our pleasure to assist in selling your house and finding your forever family home. Here's to new beginnings!
Warm regards,
The Northwood Team
★★★★★ 5/5
GoogleI recently used this company to let out my property. The service I experienced was excellent! From first making contact to having tenants the next month. Very polite experienced staff who want to help, understanding my needs and managing my short time expectations. Will be using again.
Luke · 25 January 2025
Agent replied · 18 January 2025
Thanks Luke, your review really does mean a lot to us and we are very proud to deliver an excellent customer service, many thanks for taking the time to write put it and look forward to helping you again in the future 😀 …
★★★★★ 5/5
Direct reviewsWorking with Northwood is easy! They make every process smooth and painless. From offer to completion they supported us and kept us up to date. A massive thank you to the Hatfield office.
Laura · 23 December 2024
★★★★★ 5/5
GoogleAfter a slow start, we finally sold our house with the help and support of the lovely ladies here.
Once we found a buyer (2 infact) Karen worked hard with our solicitor to get us moved before the end of March
Susan · 1 April 2025
Agent replied · 15 April 2025
Dear Susan,
Thank you for your kind words and for highlighting Karen's dedication. We're thrilled we could assist in the timely sale of your home. Your patience and cooperation were invaluable in achieving this outcome. Warm regards from all the 'lovely ladies' at our agency!
Best wishes,
The Northwood Hatfield team
★★★★★ 5/5
Direct reviewsRebecca was amazing, really quick response, has kept us upto date. Our house didn't even get the sign up or photos taken, Rebecca had a buyer already and I would highly recommend her.
Karen · 3 December 2024
★★★★★ 5/5
Googlethis company are amazing but Mel is way over and above any other estate agent I've met. She is very thorough and gives good honest advice to get the sale done quickly. Thank you Mel for being amazing. Les and Jill
Les · 4 July 2024
★★★★★ 4/5
GoogleNorthwood Hatfield have been really good with me as a new landlord and always responds to any of my requests. Recently Melanie has really helped me with letters I needed and she responded straight away and nothing was touch trouble. All the staff are responsive, polite and on the ball.
Ben · 1 January 2024
★★★★★ 5/5
GoogleCannot thank Northwood Hatfield branch enough for all the support they have given me over the past few months whilst selling my property, Melanie Nicola and Karen were all fantastic during the process, Karen’s support was second to none and always kept me up to date with the process!
Sarah · 1 January 2024
★★★★★ 5/5
GoogleSuch a lovely team who go above and beyond to help! My sale was dealt with very quickly and efficiently. Thank you so much to all the team especially Melanie and Nicki
Pennny · 27 September 2024
★★★★★ 5/5
Direct reviewsSuch a lovely team who go above and beyond to help! My sale was dealt with very quickly and efficiently. Thank you so much to all the team especially Melanie and Nicki
Penny · 24 September 2024
★★★★★ 5/5
GoogleWould like to thank all the ladies at northwood on making buying my new home.The communication was excellent would definitely recommend them Thank you so much x
Jayne · 8 June 2025
Agent replied · 12 June 2025
Hi Jayne, thank you for your kind words and taking the time to leave us a review, we are so pleased we have been able to help you with your new home, good luck for the future, and if you need anything please do get in touch.
kind regards
Northwood
★★★★★ 5/5
GoogleWe were shown our new home by the lovely Nicola Garvey. Her enthusiasm and knowledge was evident throughout the process and she enabled us to progress through our purchase feeling supported. Wouldn’t hesitate to recommend them.
Julia · 14 February 2025
Agent replied · 4 March 2025
Hi Julia, so please you have had a great experience with Nicola, many thanks for the taking the time out to leave us a review, it really is appreciated, if there is anything else we can help you with please do get in touch :)
★★★★★ 5/5
Direct reviewsCouldn???t wish for a better customer experience. Handled the process of applying to rent a house with so easy and was managed from the start to the end so professionally. Can???t thank Nicola enough for her help
Glyn · 24 May 2024
★★★★★ 5/5
GoogleI was very impressed dealing with Northwood and found them to be a cut above most other estate agents. They are professional, helpful, friendly and work hard put to find you a home. I wouldn't hesitate to recommend their services
Jo · 13 December 2025
★★★★★ 5/5
View AgentsExcellent service
Melanie, Nicola and Karen are fantastic. They are very knowledgeable, approachable, friendly and above all professional. My bungalow sold incredibly quickly and I wouldn’t hesitate to use Northwood again if I moved back into the area. Thank you team.
Lynda · 18 December 2025
★★★★★ 5/5
GoogleCan’t say enough about the service this office gives you. All the girls are great and deserve 10 stars if you could give them !
Paul · 18 June 2025
Agent replied · 22 June 2025
Dear Paul,
Thank you very much for your glowing review! We're thrilled to hear you had a stellar experience with our team. Your kind words are greatly appreciated, and we’ll make sure to pass on your praise to the girls. We strive for excellence and are delighted to have exceeded your expectations. We're here for any future needs you may have!
Best wishes,
Northwood
★★★★★ 5/5
GoogleReally good people here, who were very helpful every step of the way. I would definitely recommend using northwoods for all of the services as they are always there to facilitate your needs.
Thomas · 12 March 2025
Agent replied · 20 March 2025
Hi Thomas, thank you for your kind words, we are glad we have ben able to help you on your property journey.
★★★★★ 5/5
GoogleChantelle was brilliant throughout, helped put us at ease and answered all my questions and listened intently to and talked through my worries with me, could not fault her through the entire process! Thankyou so much x
Charlotte · 5 May 2024
★★★★★ 5/5
Direct reviewsVery helpful and professional team
Kept us fully informed during fining a tenant
This is the 4th time we???ve used Northwoods services and would highly recommend
What a lovely, friendly team
Alison · 5 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
