5/5
GoogleExcellent agent. Mel and All the team are amazing.
Agent replied · 4 March 2025
HI Carl, many thanks for your kind words
Trusted Agent profile · Hatfield
Verified
Northwood Hatfield reviews
★★★★★
154 reviews across 5 platforms
5 High Street, Hatfield, DN7 6RS
Part of Northwood, see every office.
Northwood's office in Hatfield, at 5 High Street, is rated 4.8 out of 5 across 154 reviews on five platforms, including 79 Google reviews rated 4.9.
79
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
10
Reviews on View Agents
This office
22
Reviews on Direct reviews
This office
7
Reviews on allAgents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
All the staff at the Hatfield branch have been great , from Mel who viewed the property, took the photos etc to Karen Hobbs . Karen was constantly updating me ...Read all 4 from sellers
Buyers1 review
Very impressed with Nicola who showed us round the property and answered any query really quickly. Also with Karen, working tirelessly to progress us to ...Read the review from buyers
Tenants2 reviews
Excellent Service from start to finishRead all 2 from tenants
Reviews
Every review we hold for the Hatfield office, from every platform, shown as written. First names only.
Google5/5
GoogleFriendly advice and service, I can highly recommend Mel and Northwood estate agents . 5 🌟 …
1/5
GooglePoor service, would not recommend.
Agent replied · 7 March 2025
Hello Baz, I am disappointed to read this review, where you feel you have not received the level of service which we as a company pride ourselves on the customer service we provide. It is always difficult when multiple people want to buy the same house and unfortunately someone is always going to be left disappointed. I would like to invite you to give me a call on 01302 767000 so we can discuss your concerns and that I can help you with your enquiry. Zoe Allan, Operations manager
5/5
GoogleExcellent estate agents, couldn’t recommend more!
Agent replied · 26 February 2025
Hi Leva, many thanks for your kind review, we do appreciate it and glad you have had a good service, thanks Helen
5/5
GoogleMade the process of selling mum's property go smoothly and also the past 3 years renting out the property made that process easy to. Everyone I've dealt with has not only been professional but so friendly and helpful too. Would highly recommend northwoods for any rentals or sales .
5/5
Direct reviewsRebecca did as she promised and sold our house very quickly. Within 2 viewings we had a cash buyer. The purchase has still not been completed but all seems to be going well.
5/5
allAgents"Amazing service buying using..."
Amazing service buying using Northwood. Very helpful throughout all questions answered and a really fast handover. Thanks
1/5
FacebookTerrible customer service wouldn’t touch them even if I was homeless, rang Monday in regards to a property, haven’t heard from them, was told I would receive a phone call to inform me of a viewing, and then today I rang to see if the house is still available, was told yes and some one should of contacted me, I told the lady on the phone nobody had her response aw well we can’t ring every one tough look Like I said I rather be homeless than let these amateurs have my money
5/5
allAgents"First class service,..."
First service, attentive and full clarity on all the processes during the journey
5/5
GoogleThey are very rigourous in their credit checking etc before accepting but this means they are meticulous and will do everything to the book. They assisted in me moving in very promptly and for that I am very grateful.
5/5
GoogleWe found our apartment with Northwood. Nicola has helped us all the way through the process with great communication and professionalism. She is also, very caring and friendly. Thank you for your help Nicola, it is all appreciated. We would recommend them to anyone. Nevin & John Q.
5/5
FacebookSpoke with Jemma on the phone. She was extremely helpful and understanding!:)
5/5
GoogleVery professional, keep you up to date, and good value for money. I will use them again.
5/5
Direct reviewsRebecca has gone over and beyond to help us find a property
5/5
View AgentsGreat Service
Excellent Service from start to finish
5/5
FacebookThey have always been responsive when dealing with any of my 2 managed properties . Joanna in the maintenance department has always been very attentive and dealt with any issues quickly and professionally. Thanks
5/5
View AgentsMel was brilliant
Fantastic service from Melanie
5/5
Direct reviewsVery friendly helpful and professional
5/5
FacebookI have always found you all to be professional, responsive and more than helpful. I would certainly recommend your services to anyone. Living abroad and letting out what is actually our home is always a stressful proposition, but I have been more than confident in your ability to be good stewards of our property. Ina Birch
5/5
GoogleHelped me all the way through the process, definitely recommend!
5/5
GoogleAll agents were very welcoming and going that extra mile from pre application all the through to moving in.
5/5
GoogleGreat communication from start to finish and was always on hand to offer any advice. Couldn’t recommend them enough
5/5
GoogleGood communication, really helpful and hassle-free experience when moving.
1/5
FacebookDon’t rent off these they rob you blind with your money absolutely crap 👎
Agent replied · 28 January 2025
Have never had any tenancy issues with Northwood and everything I have asked them to check for my rented apartments or needed to be done to them they always oblige and especially Joana Ursica who has helped me so very much ;0))
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northwood Hatfield
How many reviews does Northwood Hatfield have?
Northwood's Hatfield office has 154 reviews across five platforms: 79 on Google, 36 on Facebook (across the whole business), 10 on View Agents, 22 on Direct reviews, 7 on allAgents.
What is Northwood Hatfield's rating?
Northwood Hatfield is rated 4.8 out of 5 across all 154 reviews, and 4.9 out of 5 on Google from 79 reviews.
What do sellers say about Northwood Hatfield?
4 reviews from sellers, rated 4.8 out of 5 on average. For example, Pamela wrote: "All the staff at the Hatfield branch have been great , from Mel who viewed the property, took the photos etc to Karen Hobbs . Karen was constantly updating me ..."
Where is Northwood's Hatfield office?
Northwood Hatfield, 5 High Street, Hatfield, DN7 6RS.
