Every review we hold for the Hatfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve sold houses before and used a few local estate agents. As this was our home of 40 years I did a bit of research and found Northwood.
Nicola came to value our home, explaining why she had arrived at the amount. Her explanation during viewings of our locality and the services available within walking distance was second to non. Even though we’d lived there many years, I was complacent about how central we were to schools/ shops/ doctors etc
We were lucky to sell fairly quickly and can’t thank Nicola enough for her enthusiasm and positive outlook.
But this isn’t where the process ends…..
Karen is the SuperStar behind the scenes, making sure our sale didn’t just “drag on” unnecessarily and always kept her promise to inform us of any updates (never done before with previous agents) Karon did her best to alleviate the stress of moving house, ensuring it progressed as smoothly as possible.
Both Karen and Nicola are a credit to the Northwood team and will always recommend them to family and friends.
Sharon · 4 December 2025
Agent replied · 12 December 2025
Dear Sharon,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that Nicola and Karen provided you with exceptional service during your home-selling journey. Your appreciation for their efforts means a lot to us, and it’s wonderful to know that we could make your experience smoother. We're grateful for your recommendation and wish you all the best in your new chapter.
kind regards
Northwood
★★★★★ 5/5
GoogleWow where do I start! Myself and my daughter started this year on the landlord journey looking to buy houses in the local area that were run down and bring them back to life for years to come. I’m a keen DIYer but had little knowledge of the buy to let world. Mel at Northwood has made this journey a breeze guiding me through the ups and downs and educating me through 3 house sales and completing the process by taking them all back on the guaranteed rent scheme. Which I never knew existed. Nothing is too much trouble and we have managed to work well as a team to build our portfolio with the low stress guaranteed rent. I cant recommend Northwood Hatfield enough I haven’t met all the team but Mel and Nicola are a credit to the team. Looking forward to a long partnership with these guys for the next 10 years. Well done👍
David · 2 November 2025
Agent replied · 3 November 2025
Dear David,
Thank you immensely for your glowing review! It's been our pleasure to support you and your daughter on your landlord journey. We're thrilled that Mel, Nicola, and the guaranteed rent scheme have added value and ease to your property endeavors. We look forward to nurturing our partnership for many fruitful years to come. Here's to building your portfolio!
kind regards
Mel and the team
★★★★★ 5/5
GoogleWould highly recommend Northwood Hatfield . Nicola has helped us to sell our property and also we found our new property with them as well, she has been very helpful throughout it all along with all the ladies in the office. Nothing has ever been any trouble for them, would tell anyone to use this agent!
Thank you again ladies
Maurice · 2 November 2025
Agent replied · 3 November 2025
Dear Maurice,
Thank you so much for your wonderful review! We’re thrilled to hear that Nicola and the team were able to assist you in both selling and finding your new home. It’s our pleasure to provide exceptional service, and your recommendation means the world to us. If you need anything in the future, don’t hesitate to reach out.
Best wishes,
Northwood
★★★★★ 5/5
GoogleI would definitely recommend Northwood Estate Agents in Hatfield. From the outset, I received really good advice on the sale of my house and the local knowledge really came across. They were friendly and professional, taking great photo’s and a walk through video to market my house. The team at Northwood handled all the bookings and viewings highlighting the selling points of the house and area. Once the sale was agreed, they followed through on all parts of the sale, tenaciously keeping on top of the whole chain of house sales and making sure I was updated at every stage. I would have no hesitation in recommending the team at Northwood in Hatfield!
Paul · 23 March 2025
Agent replied · 15 April 2025
Thank you so much for your glowing review, Paul! We're thrilled to hear about your positive experience with us. Our team at Northwood Hatfield is committed to providing excellent service and we're delighted that our efforts have resonated with you. We appreciate your recommendation and look forward to assisting you in the future. Wishing you all the best in your new adventure!
★★★★★ 5/5
GoogleI had an incredibly positive experience with the team at the Hatfield branch of Northwood. I cannot praise Nicola, Mel, and Karen enough, their individual strengths and personal skills were used to great effect, ensuring the properties reached their full potential. They maintained excellent communication throughout the sale process, liaising seamlessly between myself, the vendor, and the purchaser. Their prompt updates and professional yet friendly approach made the entire experience smooth and stress-free. I truly appreciate their dedication and would highly recommend them!
Matthew · 21 March 2025
Agent replied · 15 April 2025
Thank you so much, Matthew, for your glowing review! We're thrilled to hear about your positive experience with our Hatfield team. Nicola, Mel, and Karen are indeed stars and we're proud to have them. Your recommendation is the highest compliment we can receive. Looking forward to serving you again!
★★★★★ 5/5
GoogleNorthwood Hatfield
The staff are so friendly and welcoming. They went above and beyond to help and solve any problems we had. Constantly available when needed to anser any questions we had regarding sale of our property. I would highly recommend any one who is looking to market there property to use this amazing team .good luck and best wishes to all in the future. Dave .Heather mc
Heather · 28 July 2025
Agent replied · 1 August 2025
Dear Dave and Heather,
Thank you immensely for your glowing review and for taking a moment to share your experience with us. It was our pleasure to guide you through the sale of your property and provide you with the support you needed. We're thrilled to have been able to assist you and wish you all the best in your future endeavors. Your recommendation means the world to us!
★★★★★ 5/5
GoogleWorking with Alyx was an absolute pleasure. The friendly advice and support we received was second to non. She directed us to an equally professional mortgage advisor and both went above and beyond to make sure we not only secured the property we fell in love with but were confident with the decisions we needed to make. If your thinking of moving home or buying your first home I would highly recommend her services.
Jane · 21 May 2025
Agent replied · 28 May 2025
Dear Jane,
Thank you so much for your kind words and five-star review! We're thrilled that Alyx could make your home-buying experience enjoyable and seamless. It's our goal to provide outstanding service and support throughout your journey. Your recommendation is the highest compliment we can receive. Wishing you all the best in your new home!
Warm regards,
The Northwood Hatfield team
★★★★★ 5/5
GoogleNicola is such a lovely, bubbly, genuine lady who is superb at her job and it shines through that she absolutely loves her chosen career.
We can’t thank her enough for the wonderful experience we had viewing the beautiful property with her.
People like Nicola make the world a better place, spreading positivity and realising the potential in properties.
Elizabeth · 9 October 2025
Agent replied · 3 November 2025
Dear Elizabeth,
Thank you immensely for your glowing review and for recognizing Nicola's passion and expertise. We're thrilled she provided you with a wonderful viewing experience and made such a positive impression. Your kind words are truly appreciated by our entire team. We look forward to continuing to spread positivity and help others realize the potential in their future homes.
Warm regards,
Northwood
★★★★★ 5/5
GoogleMelanie and her team are brilliant.
We’ve bought and sold quite a few properties over the last few years and had to deal with the good, the bad and the ugly when it comes to Estate Agents!
Melanie in particular always goes above and beyond - she is a credit to the company and we definitely become more interested in a property for sale if we know she is looking after it! Obviously her team are a reflection of her and they too are a pleasure to deal with.
We have referred numerous people to her over the years and every one of them have nothing but praise to give about their experience.
These guys restore your faith in what can be a painful experience - if you’re choosing to sell or buy or even rent, make Northwood Hatfield your first choice.
Andy · 2 December 2025
★★★★★ 5/5
GoogleThe whole team at Northwood Hatfield have been a pleasure to be dealing with whilst going through the process of selling a property in Hatfield. They stayed positive when things didn't go according to plan and never gave anything but positive feedback. Kept me informed about viewings and gave me reviews after viewings and generally kept me informed about how the sales process was going. A 5 star team.
Melvin · 14 February 2025
Agent replied · 4 March 2025
Hi Melvin, so please you have had a great experience, many thanks for the taking the time out to leave us a review, if there is anything else we can help you with please do get in touch :)
★★★★★ 4.4/5
View Agents SellerHouse sale
All the staff at the Hatfield branch have been great , from Mel who viewed the property, took the photos etc to Karen Hobbs . Karen was constantly updating me as the buyers were slow . She contacted the buyers and their solicitor to hurry the sale along . I was kept in the loop , I found Karen to be friendly and very professional at all times . She proved to be very knowledgeable and a great person to have on side .
Pamela · 22 September 2025
★★★★★ 5/5
FacebookWe have just recently moved home and just want to thank all the ladies at the Hatfield office for all there help.
They were prompt and efficient with any request that we had, and a special shoutout to Nicola and Karen.
Would highly recommend using this estate agent to anyone
Catherine · 23 March 2026
★★★★★ 5/5
GoogleUsed Nicola & team recently to sell my late mothers house. From start to finish i found them helpful & professional from valuation to completion, constantly updating me on progress. Highly recommend using the Hatfield branch.
Graham · 3 August 2025
Agent replied · 9 October 2025
Dear Graham,
Thank you for your kind words and for giving us the opportunity to assist you during such a significant time. We're delighted to hear that Nicola and our Hatfield team could provide you with a smooth and professional experience. Your recommendation is greatly appreciated, and we look forward to serving you and the community in the future.
Warm regards,
Northwood, Hatfield
★★★★★ 5/5
GoogleCannot thank the Northwood team enough, Nicola, Melanie and also Karen from the sales progression team.
From my initial phone call with Nicola to the sale of my property, I could not have been any happier. They delivered exactly what we wanted - selling our property.
The entire team has been the most helpful, always picked up the phone and updated us at every step of the process, they were also really good and efficient to coordinate the sale between solicitors and chase buyer when it was needed.
If you are looking to sell a property in the area you should go with them, they know the area and do not over promise like some other agent do.
Paul · 20 August 2025
Agent replied · 9 October 2025
Dear Paul,
We're elated to hear about your positive experience with our Northwood team! Thank you for acknowledging the hard work of Nicola, Melanie, and Karen. Our priority is to ensure a seamless process for our clients, and your appreciation is truly valued. We look forward to assisting you again in the future.
Warm regards,
The Northwood Estate Agents Team
★★★★★ 5/5
GoogleReally helpful ladies in the Hatfield office,I deal with a young lady called Alyx who always provides advice when needed.I will send my friends and family their way in future too, she always remained in contact with me which was great. 100% Recommend.
Mitch · 8 April 2025
Agent replied · 15 April 2025
Dear Mitch,
Thank you so much for your glowing review and for recommending us! We strive to offer exceptional service, and it's rewarding to hear how Alyx has positively impacted your experience. We look forward to assisting your friends and family with the same dedication. Your trust means everything to us.
Best wishes,
Hatfield Office Team
★★★★★ 5/5
GoogleImpressed by the staff at the Northwood office in Hatfield very polite and very professional and helped me with what I need help with
Mitchell · 9 October 2025
Agent replied · 3 November 2025
Dear Mitchell,
Thank you kindly for your excellent review of our Northwood team in Hatfield. We're delighted to hear about your positive experience and that we could assist you effectively. It's always our goal to provide polite and professional service. We're here whenever you need us again!
Best wishes,
Northwood
★★★★★ 5/5
GoogleAlyx, Mel & Nicola at Hatfield office were very helpful and friendly and have now sold two of my properties. Karen progressed the sales efficiently and got them over the line despite a lengthy chain which proved tricky. Would recommend to all!
John · 12 March 2025
Agent replied · 20 March 2025
Hi John, many thanks for your kind words about our Hatfield team, they do work very hard and we try our best.
★★★★★ 5/5
GoogleNorthwood Hatfield are so friendly and always smiling. Nicola and Mel always there to help even making me a coffee. Thank you.
David · 10 October 2025
Agent replied · 3 November 2025
Dear David,
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with Nicola and Mel. At Northwood Hatfield, we believe in providing exceptional service with a personal touch, including a friendly smile and a warm cup of coffee. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Best regards,
Northwood
★★★★★ 5/5
GoogleNorthwood Hatfield who rent out our property are the very best agents a landlord could want, if you ask for help with anything they go over and above to ensure you get a positive outcome, thankyou Mel and your team they are wonderful and a special thanks to Nicola for your help yesterday with our emergancy you saved the day for me and my daughter, you tackled it straight away and sorted it out totally for us, your a star xx
Terry · 26 November 2024
★★★★★ 4.6/5
View Agents SellerGreat experience
We quickly sold our home through Northwood and also purchased our onward property through them. Nicola's excellent local knowledge and friendly manner helped to sell our house. Karen was very helpful in liaising with all parties to push the sale and purchase on. Would recommend the team.
Helen · 2 December 2025
★★★★★ 5/5
GoogleWe cannot praise Melanie Howarth at Hatfield enough, she is simply amazing. Her enthusiasm, professionalism and expertise is outstanding. Mel goes above and beyond for her clients, her knowledge and approach has made us feel supported throughout the process, the price and expert marketing of our house secured a very quick sale and we have been supported fully from putting the house on the market to completion. . I would highly recommend Northwood Hatfield, all the staff are pleasant and friendly and have a real enthusiasm for what they do. 5 star service from the whole team. Thank you for everything.
Karen · 2 October 2024
★★★★★ 5/5
GoogleThe service was excellent and they were always there to help us when we had queries. We would highly recommend. Special thanks to Karen, Melanie, Nicole.
Karthika · 9 July 2025
Agent replied · 16 July 2025
Thank you, Karthika, for your glowing review and the 5-star rating! We're thrilled to hear that our dedication to service excellence met your needs, and your recommendation means the world to us. Karen, Melanie, and Nicola are beaming with pride thanks to your kind shout-out. We're here for you anytime and look forward to assisting you in the future.
★★★★★ 5/5
Direct reviewsWe cannot praise Melanie Howarth at Hatfield enough, she is simply amazing. Her enthusiasm, professionalism and expertise is outstanding. Mel goes above and beyond for her clients, her knowledge and approach has made us feel supported throughout the process, the price and expert marketing of our house secured a very quick sale and we have been supported fully from putting the house on the market to completion. . I would highly recommend Northwood Hatfield, all the staff are pleasant and friendly and have a real enthusiasm for what they do. 5 star service from the whole team. Thank you for everything.
Karen · 13 September 2024
★★★★★ 5/5
GoogleAs always the ladies at the hatfield branch have been amazing, always on the end of the phone for my queries would not use another estate agents. Mel is absolutely amazing and always so helpful.
Charlotte · 21 February 2025
Agent replied · 4 March 2025
Hi Charlotte, so please you have had a great experience, many thanks for the taking the time out to leave us a review, if there is anything else we can help you with please do get in touch :)
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