Trusted Agent profile · Hartlepool
★★★★★
679 reviews across 2 platforms
106 York Road, Hartlepool, TS26 9DE, TS26 9DE
Part of Smith & Friends Estate Agents, see every office.
Smith's office in Hartlepool, at 106 York Road, is rated 4.8 out of 5 across 679 reviews on two platforms, including 29 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Hartlepool) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hartlepool.
Every review we hold for the Hartlepool office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service I’ve already…
Excellent service I’ve already recommended you to a few people first class from start to finish
Thank you Mr & Mrs Strange for your 5 star review, we greatly appreciate your kind words. Best Wishes Mark Smith Managing Director
5/5
TrustpilotSmooth and Stress‑Free Buying Experience
Excellent service from start to finish during my property purchase. Andrea and the team at Smith & Friends were consistently supportive, professional, and easy to work with. I’d happily recommend them to friends and colleagues.
5/5
TrustpilotI've had great experience with this…
I've had great experience with this company, the staffs are all very helpful and always kept me informed particularly Nicola Midleton in my case has been amazing and pushed things forward for me to get things done on time So thank you :)
Thank you Mrs Wrightson for your fantastic review of our Hartlepool team and in particular Nicola. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotThe Best!
A massive thank you to all at the Hartlepool office who went above and beyond and even secured a buyer for my property in less than 48 hours. I would also like to thank Rachael for keeping me up to date with everything promptly. Well done guys! You are highly recommended
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotFirst class professional service
First class professional service from start to finish. I was kept very well informed of progress all the way through. Special mention to Joy in particular who was absolutely brilliant in after sales and helped to keep the process moving along at pace. Highly recommend!
Thank you Jo for your brilliant review of our Darlington team and in particular Joy. Your review and kind words are appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotHayden has been amazing throughout our…
Hayden has been amazing throughout our journey of getting our house, he’s always been on hand to answer all and any queries we’ve had to go to him with and has kept us up to date every step of the way! We couldn’t thank you enough for your amazing service thank you.
Thank you Miss Collier for your 5 star review, it is greatly appreciated by Hayden and the team at Stockton.Best WishesMark SmithManaging Director
5/5
TrustpilotExceptional care and attention to…
Exceptional care and attention to detail particular mention to Elaine who goes over and above with excellent communication to keep you informed each step of the way
Thank you Pam for your 5 star review of our Middlesbrough office, Kind regards Mark Smith Managing Director
5/5
Trustpilot5* Service & Support
Couldn't have asked for more from Smith and Friends, from solicitor advice to assisting with viewings for our sale. We were also lucy to actually find our purchase property that was listed with them. Great advice and support from our contact during the process,
5/5
TrustpilotAmazing agency
The agency was brilliant, extremely helpful and lovely. I’ve meet Toni on our first meeting I had a good vibe that she will understand me, and she did. Thank you Toni and the rest of the agency staff.
Thank you for your 5 star review of Toni and our Middlesbrough team.Kind regardsMark SmithManaging Director
5/5
TrustpilotHartlepool Office
From start to finish the sale was so quick and efficient. Both Nicola and Rachel were very proactive and kept us informed every step of the way. We would not hesitate to recommend Smith & Friends to anyone thinking of selling. Thank you so much - you were brilliant.
Thank you for your 5 star review of our Hartlepool office and in particular Nicola & Rachael.Thank you once again.Kind regardsMark SmithManaging Director
5/5
TrustpilotAll straight forward and great help and…
All straight forward and great help and correspondence off everyone
Thank you Mr Cromack for your 5 star review. Kind regards Mark Smith Managing Director
5/5
TrustpilotService with excellence
The way the process of the sale,Marton Drive,Stockton Office has been dealt with, could not have been better.Management and staff have been courteous and helpful at all times.It has been a pleasure dealing with them and l would recommend them to everybody wanting to have a stress free experience when selling or buying a property.Thank you.
Thank you Clive for your brilliant review we greatly appreciate you taking the time to write such a positive review. We greatly appreciate it.Best WishesMark SmithManaging Director
5/5
TrustpilotFabulous service
I would highly recommend Smith & Friends to anyone wishing to sell a property. The Stockton team are amazing and made what I had imagined would be a difficult task really easy. Lindsey Nicholson is fabulous and guided us through every step, updating us regularly and keeping the process moving.
Thank you Sharon for your 5 star review.It is greatly appreciated by us all and I have passed this onto Lindsey too.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery friendly and professional staff
Very friendly and professional staff. They kept us up to date and were very helpful if we needed any advice or help.
Thank you Julie for your 5 star review. Kind regards Mark Smith Managing Director
5/5
TrustpilotA great agency, as much for letting as for sales!
I highly recommend Smith & Friends as much as a letting agency as an estate agent. They managed my rented property for many years, until I finally sold it through them.
Thank you Julia for your 5 star review of our Hartlepool lettings team. Kind regards Mark Smith Managing Director
5/5
TrustpilotFriendly staff
All staff were so friendly and accommodating. They were easy to contact and always available to speak to us. Andrea was always at the end of the phone giving us an update and keeping us right with selling and purchasing
5/5
TrustpilotExceptional service
From the initial contact made to arrange a viewing to the completion of the purchase, everyone we dealt with at Smith & Friends was friendly and professional. The stress of buying a house was removed from ourselves as we knew we were in safe hands.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotTop class Estate Agent
We have recently sold our house via the Ingleby Branch and to a man I cannot fault anybody in the office. Andrea and Manj mainly handled the viewings and sales progression but everyone was so patient and gave great advice whenever I needed it. As the house was empty we left everything to them including the viewings which made the whole process simple and stress free. I wouldn't hesitate recommending Smith & Friends to anyone who is looking for an agent to sell their house. Top class, friendly and knowledgeable service from a very experienced estate agency. Thanks again! NT
Thank you Neil for your fantastic review of our Ingleby Barwick team. We greatly appreciate your kind words.Best WishesMark SmithManaging Director
5/5
TrustpilotReview of Smith & Friends
Myself and my husband are currently renting a property through Smith & Friends, our main contact is Nikki from the Marton Office.Nikki is very helpful and professional, as any questions or queries were dealt with promptly.I feel that we have a lovely bond now.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotFantasic stall elaine was
Fantasic stall elaine was. Reeze to deal with.
Thank you Norman for your 5 star review of our Middlesbrough team in particular Elaine. Kind regards Mark Smith Managing Director
5/5
TrustpilotVery Professional
Nicola and the team made the sale run smoothly. They were extremely friendly and happy to help with any queries I had. Everyone I spoke to were very professional and nothing was too much trouble
Thank you Jo for your 5 star review of Nicola and our Hartlepool team.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery efficient and professional staff
Very efficient and professional staff. Always calm and empathetic when things aren't quite going to plan!Willing to help and organise appointments with other professionals, and provide local knowledge when needed. This was particularly important to us as we are not from the area. Thank you Rachel and Catherine for your support.
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotAmazing Team
Very highly recommend. Big thank you to Craig and the girls in the office, always there when we needed advice on the sale of our property and finding us our forever home. We cant thank you enough. Very professional and friendly even when we were a bit stressed they were there to help.
Thank you Andy for your review of our Hartlepool team, we all greatly appreciate it.Best WishesMark SmithManaging Director
5/5
TrustpilotExcellent service received upon selling our property.
The service we received was very friendly and assisted with any queries we had. We were-always kept in the loop with any updates.Lyndsey was our agent who looked after us. Very efficient and very friendly. We are very pleased with the service we received.Many thanksBrian Mulhearn
Thank you Brian for your 5 star review.Best WishesMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Hartlepool) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hartlepool.
